Ashlands Manor Care Centre

2 Ashlands, Sale M33 5PD
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9.7 67 Reviews
  • Ashlands Manor Care Centre, Sale
Welcome to Ashlands Manor; a lovely and luxurious care home located in the charming village of Ashton-on-Mersey in Sale, South Manchester.

Ashlands Manor is a purpose-built 57 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care. The care home offers residential and specialist dementia care.

Internally, the attention to detail is impressive. The high specification and décor of Ashlands Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy.

Arranged over three floors, the facilities at Ashlands Manor are exceptional, with each floor enjoying its own communal lounge and dining room. All bedrooms boast en-suite wet rooms, and there is also a spa-assisted bathroom, hairdresser and nail bar.

There is a beautiful, mature garden at Ashlands Manor, along with an additional sensory garden and a terrace to the first floor. Making the most of its gorgeous grounds, almost all of the ground floor bedrooms have direct access to the gardens.

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Care Provided by Ashlands Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michaela O'Brien (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (57)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 3

Funding & Fees Guide for Ashlands Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,800

  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,800 per week.


    We do not provide Nursing Dementia Care.
  • (these prices are only a guideline, please contact Ashlands Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in their nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Ashlands Manor Care Centre Reviews (67)

Total of 67, showing 41-60
9.7

Ashlands Manor Care Centre has a Review Score of 9.7 (9.668) out of 10, based on 22 reviews in the last 2 years. Over all time Ashlands Manor Care Centre has 67 reviews.

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Review from G B (Niece of Resident) published on 13 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has settled in well, enjoys the food and occasional glass of wine. She particularly enjoys not having to join in with organised past times as she relishes in her own company.

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Review from J K (Daughter of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in a difficult time. I went in there for the first time in 9 months. Everybody was so cheerful and there was plenty going on. It is a great relief to see my mother is so well cared for.

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Review from V R (Daughter of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival at Ashlands Manor, my mum was quite weak, tired and undernourished. After only a couple of weeks, my mum is noticeable stronger, more energised and eating and drinking well. In short, much healthier than she has been in a while. The care and attention from the staff is excellent from getting
my mum her favourite foods to encouraging her to join in with activities. A big thank you to care team and all of the team for the care, patience and respect given.

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Review from Helyn K (Stepdaughter of Resident) published on 11 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent, friendly and caring staff. Always interacting well with the residents (even those where dementia is a difficult thing to deal with). It is a pleasure to visit as I know my relative is so very well cared for.

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Review from L B (Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The best day that I have had in the past 20 years.

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Review from M C (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Ashlands Manor Care Centre for nearly three years and during that time she has been extremely well looked after. The staff are amazing and can't do enough for her. The menus are very varied but I think they need to have plainer food for the age they are catering for.

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Review from David M (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Staff are very kind and helpful. I would have no hesitation in recommending Ashlands Manor to anyone who needs care for a relative.

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Review from Norman R (Son of Resident) published on 23 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and personnel very helpful. Facilities very good. Meals were very good (but in the case of my Mum, portions too big). Concerned about returning food not left. I personally have been treated well and ade welcome every time I visited. Keep up the good works.

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Review from S M (Daughter-in-law of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In July 2017 we needed care for both of my partner's parents. Ashlands Manor went above and beyond helping us to secure a safer future for both of us. We had looked at many solutions but when we walked in there, we knew it was the answer. Dad has dementia and likes to mooch about and Ashlands has all
the space to do this and he can go in and out of his room, none of this sit in a circle in the lounge.
He is safe, stimulated, has access to a safe outside balcony, lovely staff who can read his moods, knowing when to cajole him or give him his own space. If he's up all night, staff sit and chat, watch videos, play games, whatever it takes, then he'll sleep all day. There is a state of the art activity table with overhead projector always available for stimulation. Dad is on the middle floor and comes down to join mum for any activities and mum goes up to see him if the staff judge his mood to be OK. The feeling of relief on our part when they are both in Ashlands in unmatched by any other solutions out there.

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Review from B C (Son of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum and dad have been in Ashlands since July 2017. When Dad went into Ashlands he really wasn't very well. He's on the first floor with dementia. He had lost a lot of weight and was struggling. Sixteen months later he's going strong. From the first day, Mum and Dad have been treated with lots of love,
care attention and most important, respect.


They are very well occupied with activities every morning and afternoon. Ashlands is very well managed with the staff going way beyond the call of duty to make sure residents are comfortable. I would happily recommend Ashlands Manor to anybody and have.


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Review from J H (Son of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel very lucky to have found Ashlands Manor where my Mother is very settled and comfortable. She has spent a full year at Ashlands and has received excellent care. Ashlands Manor itself is extremely nice, modern, spacious and well equipped. The rooms are comfortable and have a nice en-suite and
tv. The staff are lovely and go that extra mile to help the residents (and family) and spend time with them. Thank you.

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Review from J M (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad seems to be very settled and happy at Ashlands. The food is very good and he's put a stone on in weight since arriving. His carers are kind and helpful. They are lovely to talk to when I call each week from Australia and always let me know how dad is going.

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Review from M T (Daughter of Resident) published on 17 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ashlands is well presented, clean and comfortable and the staff are generally kind, friendly and hard working. The catering is excellent and Mum enjoys her food.


We have had issues with Mum having to wait to be taken to the toilet as this causes her a lot of stress. However, we have spoken to staff

members in this regard and they are trying to improve the situation. There have been a few issues with Mum not being ready for hospital appointments, but again, having spoken to staff this appears to have improved. Overall Mum seems to be settled and happy.

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Review from R H (Daughter of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the home.

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Review from Diana K (Wife of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has settled down really well and very quickly at Ashlands.
He finds the staff very pleasant as do I.
They respond quickly when he rings his bell.
He likes the food and is eating much better than in his previous care home.
My only criticism would be that despite paying £1,000 per week,
he is expected to pay for his incontinence pads.
I know the Local Authority will not provide them but you could!

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Review from Eric G (Relative of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The facility provides a good level of care. As it is new and purpose built it offers better facilities than many other care homes. Up to 19 residents per floor help maintain a good atmosphere. It is very expensive. My relative is not always complimentary about the food.

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Review from Elizabeth N (Daughter of Resident) published on 24 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been a resident for a few weeks but the care he has received so far has been fantastic. The staff are wonderful, in particular, the senior care assistant who has been so kind.
The reception staff are also exceptional!
My father has terminal cancer and is being treated with exceptional
kindness and dignity.
I have at last some peace of mind.
Thank you!

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Review from Wendy (Friend of Resident) published on 6 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I visited our long-time friend, currently suffering from Parkinsons disease/dementia. What a joy to visit Ashlands Manor, a Nursing Home so sparkling in decor with the most friendliest/caring staff. We were offered tea/coffee and delicious home-made cake whilst waiting for our friend
to finish his lunch. What an uplifting moment to see our friend, in his wheelchair, looking well-groomed and his happy disposition shining through, such a HUGE difference from our last visit to his previous Nursing Home. The staff ooze cheerfulness, care and compassion.

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Review from S G (Daughter of Resident) published on 29 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a discerning medical person, I despaired at visits to Salford care homes, malodorous, filthy and populated by tired, under-performing staff! Then, like a sprinkling of fairy dust, I found Ashlands Manor Care Centre for mum. After weeks in the hospital with institutional delirium, a shameful
aspect of today's NHS, she regained her confidence, learned to beat me at Scrabble (again !) and was thriving. Whilst there is no doubt Ashlands Manor Care Centre is akin to a 5-star hotel aesthetically, with room/patio doors leading onto carefully tended lawns, professionalism prevails. Efficiency/sense of humour pervades the management team, as does the warmth of their diligent team. Sadly, mum has now died. Ashlands Manor Care Centre was amazing on her final day, attaining hospital admission far quicker than if she'd been at home. Mum would have wanted me to write this review, and I am pleased to do so. Thanks to the management and their team. Continue to be amazing guys. x

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Review from Suzanne E (Friend of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely, friendly welcome when I arrived.
Can't thank you enough for making my friend so content, we all had a lovely afternoon.

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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Ashlands Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.668 for Ashlands Manor Care Centre is calculated as follows: ( (204 Excellents x 5) + (46 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 262 Ratings = 4.668

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlands Manor Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Michaela

Michaela O'Brien

Job Title: Home Manager

Joined: 2023

I started my career in care over 20 years ago as a Care Assistant I knew instantly I wanted to build a career in the care industry and from then I progressed to a Team Leader, Deputy Manager and started my role as a Home Manager 12 years ago. I have experience in managing both nursing and residential homes and always strive to deliver the very best person-centred care. I was attracted to New Care Homes as I liked their ethos, vision and values and from the moment I stepped into Ashlands for my interview I felt at home. I am committed to continuing to provide person-centred, dignified and quality care in my role here and to putting the residents at the forefront of what we do, whilst supporting a fantastic team of staff.


Ashley

Ashley Massey

Job Title: Home Trainer

I admire the difference New Care makes to the residents we all look after. In the two and a half years I've worked with New Care, I have had two promotions and the company have supported me in gaining extra qualifications and experience, which I admire New Care for, they go above and beyond for both the residents and staff members. As the home trainer, I enjoy the flexibility of the work, meeting a variety of different staff members and showing them just what an amazing company they have come to work for. I admire how New Care stick to its core values, and is represented in everything we all do. They really do make a difference.