Ashlands Manor Care Centre

2 Ashlands, Sale M33 5PD
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9.7 70 Reviews
  • Ashlands Manor Care Centre, Sale
Welcome to Ashlands Manor; a lovely and luxurious care home located in the charming village of Ashton-on-Mersey in Sale, South Manchester.

Ashlands Manor is a purpose-built 57 bed ‘new generation’ care facility that has been expertly designed to meet all current CQC requirements and provides the highest standards of safety, comfort and care. The care home offers residential and specialist dementia care.

Internally, the attention to detail is impressive. The high specification and décor of Ashlands Manor have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces for residents to enjoy.

Arranged over three floors, the facilities at Ashlands Manor are exceptional, with each floor enjoying its own communal lounge and dining room. All bedrooms boast en-suite wet rooms, and there is also a spa-assisted bathroom, hairdresser and nail bar.

There is a beautiful, mature garden at Ashlands Manor, along with an additional sensory garden and a terrace to the first floor. Making the most of its gorgeous grounds, almost all of the ground floor bedrooms have direct access to the gardens.

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Care Provided by Ashlands Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 57 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michaela O'Brien (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (57)
    • Single Rooms with ensuite Wet Room (57)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2017
    • Number of floors: 3

Funding & Fees Guide for Ashlands Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,550
    • Self-Funded Residential Dementia Care from £1,600
    • Self-Funded Nursing Care from £1,700
    • RESPITE Self-Funded Residential Care from £1,800
    • RESPITE Self-Funded Residential Dementia Care from £1,800
    • RESPITE Self-Funded Nursing Care from £1,800

  • Nursing Care plus FNC £254.06


    Respite stay minimum of 2 weeks - from £1,800 per week.


    We do not provide Nursing Dementia Care.
  • (these prices are only a guideline, please contact Ashlands Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in their nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Ashlands Manor Care Centre Reviews (70)

Total of 70, showing 61-70
9.7

Ashlands Manor Care Centre has a Review Score of 9.7 (9.668) out of 10, based on 25 reviews in the last 2 years. Over all time Ashlands Manor Care Centre has 70 reviews.

Overall Experience

  • 61
  • 8
  • 0
  • 0
  • 1

Date Published

70
5
17
25
45

Review from Wendy (Friend of Resident) published on 6 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I visited our long-time friend, currently suffering from Parkinsons disease/dementia. What a joy to visit Ashlands Manor, a Nursing Home so sparkling in decor with the most friendliest/caring staff. We were offered tea/coffee and delicious home-made cake whilst waiting for our friend
to finish his lunch. What an uplifting moment to see our friend, in his wheelchair, looking well-groomed and his happy disposition shining through, such a HUGE difference from our last visit to his previous Nursing Home. The staff ooze cheerfulness, care and compassion.

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Review from S G (Daughter of Resident) published on 29 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Being a discerning medical person, I despaired at visits to Salford care homes, malodorous, filthy and populated by tired, under-performing staff! Then, like a sprinkling of fairy dust, I found Ashlands Manor Care Centre for mum. After weeks in the hospital with institutional delirium, a shameful
aspect of today's NHS, she regained her confidence, learned to beat me at Scrabble (again !) and was thriving. Whilst there is no doubt Ashlands Manor Care Centre is akin to a 5-star hotel aesthetically, with room/patio doors leading onto carefully tended lawns, professionalism prevails. Efficiency/sense of humour pervades the management team, as does the warmth of their diligent team. Sadly, mum has now died. Ashlands Manor Care Centre was amazing on her final day, attaining hospital admission far quicker than if she'd been at home. Mum would have wanted me to write this review, and I am pleased to do so. Thanks to the management and their team. Continue to be amazing guys. x

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Review from Suzanne E (Friend of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had a lovely, friendly welcome when I arrived.
Can't thank you enough for making my friend so content, we all had a lovely afternoon.

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Review from C O (Daughter of Resident) published on 26 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently moved into Ashlands Manor Care Centre and so far so good! The staff couldn't be more attentive and are very competent in dealing with his lack of mobility. The environment is pristine but very comfortable and he is delighted with the food. It's a real relief to him somewhere he
feels comfortable and happy.

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Review from Pamela R (Friend of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having helped my friend to look after her mother for several years, I also helped her to choose suitable residential care.
Ashlands Manor was the perfect choice.
The beautifully designed rooms and lounges lift the spirits and are a welcome change from the institutionalised décor you find elsewhere.
Above
all, the devoted care from all staff ensured that my friend's mother settled in quickly and has recovered her joie de vivre and optimism.
The change is miraculous.
I could not be more impressed.

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Review from Sharon B (Daughter of Resident) published on 7 July 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashlands is like a 5-star hotel - a true luxury home. The staff are brilliant, so responsive, so caring and create a great home for my father, who at 1st struggled with the idea of moving into a 'care home'. But it really isn't just any care home. It's a place of comfort and the quality of care has
enabled my father to get the support he needs and make a recovery we just never expected. He's walking at quite a pace with just a stick now, has put on weight for the 1st time in months, enjoys the terrific menu (what a choice!) and his walks in the garden. I think we should all move in !!

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Review from Gwen H (Daughter of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise the quality of care at Ashlands Manor Care Centre enough; it is fantastic and boosted Mum's morale beyond my wildest expectations. The staff are unfailingly kind, patient, knowledgeable and compassionate in the way that they care for my 91-year-old mother who is now so frail that the
daily tasks of washing, dressing etc had become a dispiriting and a frightening ordeal in her own home. The whole team is without exception very attentive without being intrusive, encouraging her to do as much for herself as she can whilst monitoring discreetly nutrition, hydration weight and temperature. They respond sensitively to changes in her mood. Gentle and reassuring when she is low and jolly when she is in top form. The food, housekeeping and décor are outstanding like a 5-star hotel and this has had the most amazing effect on mum's self-esteem; she is wearing jewellery and perfume again! The wrap around 24/7 care is superb and has put so much quality and bounce back into mum's life for which we are all grateful.

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Review from M B (Resident) assisted by family/friend published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, the staff are very welcoming and made me feel comfortable, food is a very high standard.
The bedroom is beautiful and adequate help is always there when I need it and I feel very safe and looked after.

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Review from William J (Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Been very comfortable and excellent service from all the staff. Meal and catering are very good. The bedroom is equipped to a high standard with an excellent shower room and toilet facilities.

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Review from Paul M (Son-in-law of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father-in-Law moved into Ashland Manor at the end of April. He is delighted with his care and surroundings, the attention to detail and the kindness, shown towards him by all the staff has been exceptional. The rooms, the dining room and lounges are more like a 5 star hotel. We, the family, are delighted
to see dad to happy in his new home.

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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Ashlands Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.668 for Ashlands Manor Care Centre is calculated as follows: ( (228 Excellents x 5) + (58 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 298 Ratings = 4.668

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashlands Manor Care Centre is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (5)

Michaela

Michaela O'Brien

Job Title: Home Manager

Joined: 2023

I started my career in care over 20 years ago as a Care Assistant I knew instantly I wanted to build a career in the care industry and from then I progressed to a Team Leader, Deputy Manager and started my role as a Home Manager 12 years ago. I have experience in managing both nursing and residential homes and always strive to deliver the very best person-centred care. I was attracted to New Care Homes as I liked their ethos, vision and values and from the moment I stepped into Ashlands for my interview I felt at home. I am committed to continuing to provide person-centred, dignified and quality care in my role here and to putting the residents at the forefront of what we do, whilst supporting a fantastic team of staff.


Octavia

Octavia Ndlovu

Job Title: Deputy Manager

I have been working in the health care sector since 2000 when I started off as a student nurse. I have worked in different settings since qualifying as a nurse, namely Intensive Care, medical, surgical wards, primary care and corporate health. I moved onto health and social care 6 years ago and I have loved every minute of it. I find working in a care home very rewarding. I have a great passion in End-of-life care and dementia. I worked as unit manager and acted as a Deputy manager at my previous job before joining New Care. When I came across New Care, I knew I would resonate with their values and vision. I am proud to be part of such a caring company. New care puts personal centred care at the heart of their business, while providing a very beautiful and engaging environment for our residents. I enjoy my role at Ashlands and am proud to be part of such an amazing team. I continue to support the team to offer high standards of person-centred care.


Amy

Amy Ashbee

Job Title: Head of Residential

I began working within the care industry when I was 18. I started off as a care assistant in a residential care home after looking after my mum. Over the years I have progressed up to team leader, in home trainer and now working as the head of residential care here at Ashlands. During this time, I have worked with a variety of people from all walks of life. Developing my skills along the way. I have a particular passion for dementia and person-centred care. I particularly enjoy my Job here at Ashland's as it allows me to bring together the skills I have learnt while continuing to develop and provide person centred care to our residents.


Merick

Merick Williams

Job Title: Head of Dementia

Joined: 2021

I joined Newcare in November 2021 as a Team Leader and have worked in the care sector over 15 years in various roles starting as a bank care assistant and moving up to Deputy Manager in my previous job. I am passionate about providing person centred care to the residents we support. My greatest reward in care is working with people living with Dementia. I love working in care as it is fulfilling in making a difference in the residents’ lives, we support and to ensure that they are happy and cared for. I hold a Level 3 in Health and Social Care and a NVQ Level 4 Diploma in Leadership and Management. Since joining Newcare it was evident that the company put the residents first as stated in its Philosophy and vision. I am happy to be a part of Ashlands team and will continue to ensure our residents are cared for to the high standard whilst upholding the company's values.


Becca

Becca Brennan

Job Title: Wellbeing Coordinator

I am relatively new to care, with this being my first job within the sector, having worked in the Hospitality and Leisure industry for the last ten years, and gaining my degree in Events Management and Marketing, then working in management at various pubs, restaurants, golf clubs and arenas along the way. I ultimately had a real desire to work within the healthcare sector and was very keen to bring my wide knowledge and experience from my previous roles into this job. I love my job and being able to create a lasting impact on people and being able to make some fantastic new memories with our precious residents and reminisce on the old ones too.