Tallis House

Neal Court, Waltham Abbey EN9 3EH
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9.7 106 Reviews
  • Tallis House, Waltham Abbey
Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing salon and lovely gardens to take a walk through.

The home is closely linked with the local School and Church and was named after Thomas Tallis, the 16th Century composer who lived at the Abbey, following a competition at the School Fete.

Residents enjoy giant chess set ready for the challenge.

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Care Provided by Tallis House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 101 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Georgina Braithewaite (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (101)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (88)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Tallis House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,240
    • Self-Funded Residential Dementia Care from £1,240
    • RESPITE Self-Funded Residential Care from £1,390
    • RESPITE Self-Funded Residential Dementia Care from £1,390
  • (these prices are only a guideline, please contact Tallis House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking

  • The home includes dedicated parking spaces.


Tallis House Reviews (106)

Total of 106, showing 41-60
9.7

Tallis House has a Review Score of 9.7 (9.678) out of 10, based on 31 reviews in the last 2 years. Over all time Tallis House has 106 reviews.

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Review from David W (Son of Resident) published on 26 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and helpful staff.

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Review from Chris B (Friend of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Its been wonderful for the residents to have a visitor again this month and to see the staff again that have worked so hard to keep the residents safe and well. We would highly recommend Tallis House. Since our friend moved into the home, he has been looked after so well, in every aspect, and is very
happy there.

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Review from Julie S (Daughter of Resident) published on 23 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Tallis House since January 2020. She has thrived since she has been there, she has put on weight, her personal hygiene has improved, and most importantly, she has not been il while she has been there, despite her dementia. I truly believe if she has still been at home, she would not
be with us now.

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Review from D S (Daughter of Resident) published on 22 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom went into Tallie House from the hospital in September 2020 - so was fantastic to see Mom inside Tallis House after such a long time. The staff were all very friendly and approachable. Mum was very happy to see me and has settled in very well. We had a great time catching up, and I'm looking forward
to weekly visits. Tallis House was clean, bright and welcoming.

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Review from Anne M (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to circumstances beyond anyone control, this was my first visit to the home. The staff had put in a great deal of effort into welcoming visitors and made the visits pleasant for everybody. My mother looked very well, and I was impressed with everything I saw. It would not be proper to comment on
all the options, as I don't have first-hand experience of everything listed.

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Review from Marc L (Son of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First, visit back after the Lockdown and everything ran as smooth as always. Think all the staff have done an amazing job during these times, way and above what is expected of them. Can not praise them enough.

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Review from Caron E (Niece of Resident) published on 11 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle has been in Tallis House for a short period of time. I have visited the home several times to drop goods for my uncle, and I have to say, whatever member of staff I have engaged with at the entrance or spoken to on the phone have been kind, helpful and very efficient and communication has been
great. I had my first visit today, and I am extremely pleased with the care and support he is receiving; my uncle was very contented. Thank you to all the wonderful staff/carers that are doing an amazing job of keeping him safe along with all the other residents. Thank you all so much for what you continue to do.

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Review from Brigitte M (Cousin of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A relative came to Tallis House from the hospital so that they could be assessed for future care needs. The staff, at Tallis House, have been excellent. Most notably, four particular members of staff. Thank you for all that you do and for keeping us all informed despite being so very busy. Thank you
for looking after our loved ones so well.

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Review from Julue G (Daughter-in-law of Resident) published on 11 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the most excellent residential home. I have visited others that my close family have lived in, but this is by far the best. It is clean, welcoming and homely, and the staff can't do enough for my mum. The food is excellent. I just can't praise Tallis House enough.

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Review from Jacqui W (Daughter of Resident) published on 23 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly parents both with dementia have been looked after with huge care consideration and kindness and always in good spirits.
I understand they have been Covid free up to now.
This is amazing.
We could not have made a better choice for them both and are thankful every day that they are being
cared for so well especially with their mental and physical challenges.
My heartfelt thanks and from my siblings too.

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Review from Robert K (Husband of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I just can't fault Tallis House. The staff and management are kind, helpful and very efficient. My wife is well looked after and is happy there. I can only say a big 'thank you' on behalf of my wife and myself. Would I recommend Tallis House? I certainly would!

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Review from J J (Daughter of Resident) published on 10 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Tallis House and the staff enough for everything they do for my Mum. I never worry about Mum whilst she is here. There is great communication between staff and families. All the staff knows my Mum so well. The recent introduction of garden visits has been so special for me - to be able
to see my Mum and yet I know how safe it all is for her. Thank you.

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Review from Steven J (Son of Resident) published on 6 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic house. Fantastic staff. Fantastic care. My mother has had a new lease of life since being in the home. She loves the place. Should have made her go into the home earlier. Has never looked back since going in the home. Really can’t speak highly enough about this home.

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Review from Jenny R (Daughter-in-law of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble for the staff. You can phone any time, day or night. My mother-in-law came in for 2 weeks respite in March. She enjoyed it so much she has decided to stay. We are really pleased she is being looked after.

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Review from Julie I (Daughter of Resident) published on 20 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my dad came to stay at Tallis House, we instantly knew this was the perfect place for him. We cannot recommend this home enough, everything they have done for our dad has been amazing. All the staff are fantastic and they genuinely love our dad. We are so lucky to have this home and
they take care of our dad brilliantly. Thank you Tallis House!

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Review from C B (Daughter of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are absolutely delighted with the care and compassion shown to our Mum. She is so contented and secure - she is obviously being well looked after. Thank you all so much for everything you are doing and all the little extras! This is a real home from home for her, and we can be sure she's happy; thank
you!

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Review from Sheila W (Daughter of Resident) published on 26 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank all the wonderful staff at Tallis house during these very difficult times. They have done a wonderful job of keeping all our relatives safe. Even when we were not able to visit we were kept well informed of what was going on by email and phone. They have now set up a visiting rota which
is so well organised and keeps everyone in the home safe. My mum was suffering from very sore lips and the staff informed us and got her lips swabbed and they have organised here an appt at PAH, we were kept well informed and they have organised transport and for me to travel with mum. Can't thank them enough.
Before Covid-19 whenever I came to I found mum so well looked after, I feel the staff know her so well.

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Review from Debbie T (Daughter of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Tallis House for nearly 4 years and is very happy and settled there.
I really have nothing but praise for the staff at Tallis House. My mum has had a bad stroke but can speak, if only with simple words. When I ask her if she is happy and how are the staff, she says 'they are very
kind'. If there are any issues with my mum - she is feeling unwell, the doctor has been in to see her etc, the staff always keep me informed.
When I visit Tallis House to see my mum, the staff are friendly and welcoming and that makes all the difference.
During this CoVid-19 pandemic, the staff have worked tirelessly to ensure that all the residents are safe and well and we, as family, could not ask for anything more.
I am so grateful to the staff at Tallis House for taking such great care of my mum as well as all the other residents. Thank you all.

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Review from Wendy L (Daughter of Resident) published on 29 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for three years and has always been treated with dignity and respect during that time. She reached her one-hundredth birthday last year and celebrated in style. Even though she has dementia, little vision and is hard of hearing, she maintains her sense of humour and joins
in as much as possible. She is very happy most of the time, and the staff love her like their own. We are very happy with her care.

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Review from Pauline C (Daughter of Resident) published on 27 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has been a resident from August 2017. When we viewed this home we knew this was the one for Mum; welcoming, caring, friendly, homely, clean and professional. The staff and in the home is like an extended family who is always approachable and supportive. I would highly recommend
Tallis House to anyone looking for a home for their loved one.

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Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Tallis House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Tallis House is calculated as follows: ( (266 Excellents x 5) + (74 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 357 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tallis House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Georgina

Georgina Braithwaite

Job Title: Home Manager

I began my career with Runwood Homes in 2009. I started as a carer in Tallis House, care team leader, deputy manager and now I’m a home manager. My ethos in my role is that with great teamwork, we can achieve anything for our residents and their families, and all our staff members contribute to the success of our home. Our residents are at the centre of everything we do at Tallis House.


Joanne

Joanne Lucke

Job Title: Deputy Manager

Joined: 2016

My name is Joanne. I am one of the Deputy Managers at Tallis House, where I have been proudly working since 2016. I thoroughly enjoy being part of a great team, supporting my colleagues in their day-to-day duties, and providing high-quality care to our wonderful residents.


I hold an NVQ Level 3 in Health and Social Care, as well as Level 3 qualifications in End of Life Care and Dementia Care. I bring a positive energy to my work, complemented by a great sense of humour and a love for laughter.


Outside of work, I enjoy unwinding with TV series, swimming, attending live music events, and spending quality time with my family.


Grace

Grace Crane

Job Title: Deputy Manager

Joined: 2023

My name is Grace, and I am one of the Deputy Managers at Tallis House. I began my journey with Runwood in 2017, returned in 2023, and have been proud to work here ever since. I love working with a fantastic team, improving the quality of life for our residents, and embracing the fact that every day brings something new and exciting.


I hold an NVQ Level 3 in Health and Social Care, as well as an Access to Nursing and Midwifery Diploma. A fun fact about me is my obsession with sausage dogs—they’re my absolute favourite!


In my spare time, I enjoy watching crime documentaries, going ghost hunting, and spending quality time with my family.


Catherine

Catherine Badcock

Job Title: Home Administrator

Joined: 2010

Hi, I’m Catherine, the Home Administrator for Tallis House, where I’ve proudly worked for 14 years. I truly enjoy being part of such a dedicated team, connecting with residents, and getting to know their families.


I hold an NVQ in Administration and have a quirky habit of turning random sentences into songs! Outside of work, you’ll often find me exploring new restaurants and indulging in great food.


Ryan

Ryan Locke

Job Title: Care Team Leader

Joined: 2023

Hi, I'm Ryan, and I’m currently a Care Team Leader at Tallis House, where I’ve been working since March 7th, 2023. I have a deep passion for leading and inspiring my team, constantly striving to be better alongside them. It’s incredibly rewarding knowing that when I’m at work, my residents are safe, well cared for, and supported.


My journey in the care sector started in 2023 when I joined Runwood Homes as a domestic assistant. I quickly stepped up to the role of carer in August 2023, and by November, I was honoured to be promoted to care team leader. I’ve gained a lot of experience in this role, and I’m eager to continue learning and growing.


Outside of work, I have a wide range of interests, particularly in music. I hold several qualifications in this field and have been fortunate enough to win many talent shows. I even auditioned for The Voice a few years ago. I also love entertaining people with my skill in accent impersonations—seeing people laugh always makes my day.


In my free time, you can find me catching up on much-needed sleep, playfully irritating my mother, getting tattoos, or playing musical instruments. I’m always looking to find new ways to have fun and grow both personally and professionally.