Tallis House

Neal Court, Waltham Abbey EN9 3EH
Submit a Review
9.7 106 Reviews
  • Tallis House, Waltham Abbey
Opened in December 2009, Tallis House is a modern purpose built care home offering en-suite rooms and flat screen TVs as standard. Residents enjoy comfortable surroundings, freshly prepared meals cooked by the head chef, a relaxing café, a hairdressing salon and lovely gardens to take a walk through.

The home is closely linked with the local School and Church and was named after Thomas Tallis, the 16th Century composer who lived at the Abbey, following a competition at the School Fete.

Residents enjoy giant chess set ready for the challenge.

Care Provided by Tallis House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 101 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Georgina Braithewaite (Home Manager)
  • Admission Criteria
    • Admission is confirmed upon a satisfactory pre-admission assessment and confirmation that the needs of the potential resident can be met.
    • Ages 50+
  • Room Information
    • Single Rooms (101)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (88)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 3

Funding & Fees Guide for Tallis House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,240
    • Self-Funded Residential Dementia Care from £1,240
    • RESPITE Self-Funded Residential Care from £1,390
    • RESPITE Self-Funded Residential Dementia Care from £1,390
  • (these prices are only a guideline, please contact Tallis House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Upon arriving at the home, please press the buzzer on the intercom. A member of staff will greet you shortly. The home kindly request that you sign the guestbook upon both arrival and departure. This helps maintain an accurate record of who is in the building.
    In the event of an emergency, please follow the designated safety protocols provided. Your cooperation ensures everyone's safety.


  • Parking
  • The home includes dedicated parking spaces.


Total of 106, showing 61-80
9.7

Tallis House has a Review Score of 9.7 (9.678) out of 10, based on 31 reviews in the last 2 years. Over all time Tallis House has 106 reviews.

Overall Experience

  • 79
  • 25
  • 2
  • 0
  • 0

Date Published

106
6
14
31
75
Overall Experience  Overall Experience 4.0 out of 5

The staff in this care home are amazing. I was really worried when my dad had to go into a care home. After meeting all the staff I was put at ease, the staff treat my dad as a family member. Even my dad said how happy he is there and that he couldn’t ask for better staff. They all deserve a medal for
the way they have dealt with the pressure during this covid-19. They have always been upbeat even though you can see it’s taking a toll on them all.
My only complaint I have is about the food, I think there should be more of a variety.
But all in all, I’m very happy with Tallis House.
Many thanks to all the staff and some members go above and beyond.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My sister has been a resident for 18-months and is very happy there. As she is unable to care for herself, the care she receives has given me a great sense of relief.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Upon entry, bright, clean and welcoming. My family instantly knew this was the home for our mum. Met with a welcoming smile from staff. Mum settled very quickly. Staff and Management very approachable, happy to listen and deal quickly with any issues that may arise. We are a happy family knowing our
mum is happy and well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the overall standard of Tallis House. My uncle was well cared for during his stay. He was treated with dignity and was involved in lots of activities. It was always very clean and the whole building is nice and light. The staff are very friendly and helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

While I was in hospital, my husband was well cared for in Tallis House. It has put my mind at rest to know if I need to use a care home in future I will definitely use Tallis House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Tallis House is light, clean and the staff are very friendly and helpful not to mention professional. They all have respect for the residents and are the best thing to being in their own homes (if they were able).

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The staff were friendly and very helpful. I was happy with the care and the support they have given us. Considering the short time my partner stayed at Tallis House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Tallis House provides a secure caring environment for their residents. Families are kept informed of any medical concerns the carers may have. They encourage residents to join in with activities. Visitors are able to socialise with the relative/friends in the pleasant cafe which is well run and clean.
The clerical and office staff are always helpful and efficient.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My father has been here for about 3 years. During that time, he was looked after very well. Carers were very kind and he was treated with dignity. Someone was always on hand if I wanted to know about dad and I was kept informed if he was ill or had had a fall. I could not fault the care that my father
had.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mum was in Tallis House for almost 3 years. She was very poorly when she went in and a couple of times after that and their care and nourishment brought her back each time to better health. In her final illness, she was cared for with care respect and dignity. We are truly grateful for all they did
for her and cannot thank them enough.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father was in Tallis House for almost three years, he suffered from dementia. All the staff were very caring and patient with him. Sadly he passed away in November. The staff were very supportive of my mum and myself. Can't speak highly enough of the care they gave and the kindness they showed to
my father.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Tallis House for a couple of weeks after leaving hospital. Overall I was very happy with the care she received from all staff, who were also very friendly and helpful. The rooms were spotless and we particularly liked the coffee lounge (nice touch), however, we were glad she was able to
return to her home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My mum was very happy here and was very sad to be moved on to a nursing home. Staff and care are both very supportive and co-operative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

When mum arrived in Tallis House it was a breath of fresh air to meet highly professional and caring staff. I have found them all to be very approachable, always candid and honest with us, even when times have been difficult with mums dementia. Mum was extremely well cared for during her two years in
the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Extremely pleased with all the staff, activities and catering, would recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent, so caring, kind to my aunt and to us the family, cannot praise them enough, they work so hard.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Nan was living here for 6 months. She was happy and well cared for. Staff were amazing with Nan.
Thank you, everyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother's life was extended after she moved into residence here. Her life at home was lonely and the company, care, food and attention she received at Tallis House by all the staff she came into contact with was just what she needed and this enabled her to achieve the milestone of 100. The staff in
the home arranged and organised a celebration for her that the family were able to attend and it was gratifying to see her so happy.
This last few weeks, as her health deteriorated, staff were quick to react and were instrumental in the local GP's regular visits, making her as comfortable as possible as she slipped away peacefully.
Would not hesitate to recommend this home to anyone looking for respite or longer-term residency. The management and staff are all first-class and pulling together as a team, generating a truly welcoming, homely atmosphere.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has Alzheimer's and dementia which was extremely difficult for us to manage.
Tallis House has looked after her for over 2 years and has allowed us to get on with our own lives in the knowledge she is being cared for very well and treated with dignity.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home I ever came across. The staff are great and very happy and I am very happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.678)

Overview of Review Score

The Review Score of 9.7 (9.678) out of 10 for Tallis House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.678 for Tallis House is calculated as follows: ( (266 Excellents x 5) + (74 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (3 Very Poors x 1) ) ÷ 357 Ratings = 4.678

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Tallis House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 101 registered maximum number of service users is 20.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (5)

Georgina

Georgina Braithwaite

Job Title: Home Manager

I began my career with Runwood Homes in 2009. I started as a carer in Tallis House, care team leader, deputy manager and now I’m a home manager. My ethos in my role is that with great teamwork, we can achieve anything for our residents and their families, and all our staff members contribute to the success of our home. Our residents are at the centre of everything we do at Tallis House.


Joanne

Joanne Lucke

Job Title: Deputy Manager

Joined: 2016

My name is Joanne. I am one of the Deputy Managers at Tallis House, where I have been proudly working since 2016. I thoroughly enjoy being part of a great team, supporting my colleagues in their day-to-day duties, and providing high-quality care to our wonderful residents.


I hold an NVQ Level 3 in Health and Social Care, as well as Level 3 qualifications in End of Life Care and Dementia Care. I bring a positive energy to my work, complemented by a great sense of humour and a love for laughter.


Outside of work, I enjoy unwinding with TV series, swimming, attending live music events, and spending quality time with my family.


Grace

Grace Crane

Job Title: Deputy Manager

Joined: 2023

My name is Grace, and I am one of the Deputy Managers at Tallis House. I began my journey with Runwood in 2017, returned in 2023, and have been proud to work here ever since. I love working with a fantastic team, improving the quality of life for our residents, and embracing the fact that every day brings something new and exciting.


I hold an NVQ Level 3 in Health and Social Care, as well as an Access to Nursing and Midwifery Diploma. A fun fact about me is my obsession with sausage dogs—they’re my absolute favourite!


In my spare time, I enjoy watching crime documentaries, going ghost hunting, and spending quality time with my family.


Catherine

Catherine Badcock

Job Title: Home Administrator

Joined: 2010

Hi, I’m Catherine, the Home Administrator for Tallis House, where I’ve proudly worked for 14 years. I truly enjoy being part of such a dedicated team, connecting with residents, and getting to know their families.


I hold an NVQ in Administration and have a quirky habit of turning random sentences into songs! Outside of work, you’ll often find me exploring new restaurants and indulging in great food.


Ryan

Ryan Locke

Job Title: Care Team Leader

Joined: 2023

Hi, I'm Ryan, and I’m currently a Care Team Leader at Tallis House, where I’ve been working since March 7th, 2023. I have a deep passion for leading and inspiring my team, constantly striving to be better alongside them. It’s incredibly rewarding knowing that when I’m at work, my residents are safe, well cared for, and supported.


My journey in the care sector started in 2023 when I joined Runwood Homes as a domestic assistant. I quickly stepped up to the role of carer in August 2023, and by November, I was honoured to be promoted to care team leader. I’ve gained a lot of experience in this role, and I’m eager to continue learning and growing.


Outside of work, I have a wide range of interests, particularly in music. I hold several qualifications in this field and have been fortunate enough to win many talent shows. I even auditioned for The Voice a few years ago. I also love entertaining people with my skill in accent impersonations—seeing people laugh always makes my day.


In my free time, you can find me catching up on much-needed sleep, playfully irritating my mother, getting tattoos, or playing musical instruments. I’m always looking to find new ways to have fun and grow both personally and professionally.