Clare Court Care Home - Avery Healthcare

Clinton Street, Winson Green, Birmingham B18 4BJ
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9.4 68 Reviews
  • Clare Court Care Home - Avery Healthcare, Birmingham
Clare Court is an award-winning care home in Birmingham that provides residential, dementia, respite and nursing care in a diverse resident community. Embracing the rich cultural diversity of Birmingham, the home warmly welcomes residents from various backgrounds.

Situated just half a mile from Birmingham City Hospital, Clare Court ensures exceptional care and support by a well-trained staff dedicated to celebrating the lives of each resident. The culturally diverse staff at the nursing home in Birmingham speak multiple languages, including Urdu, Punjabi, Mirpuri, French, Polish and Russian, reflecting the rich Asian, Caribbean and European cultural heritage and ensuring every resident feels at home. The home also offers community outreach, such as visits from the local Guru Nanak temple in Smethwick for Sikh residents.

Couples and companions seeking to continue their care journey together find a supportive environment at Clare Court.

Clare Court features a large, comfortable lounge and dining areas for socialising and engaging. The facility offers a variety of activities and designated quiet areas for those who seek a more peaceful environment. All bedrooms are fully furnished and come with walk-in showers, while residents are encouraged to personalise their space with cherished items. In addition, the home features its hair salon.

Families are encouraged to visit at their convenience, and regular visits to local places and groups foster a sense of connection with the broader community. Shared activities, encompassing art, culinary pursuits, and language engagement, facilitate a smooth settling-in process, ensuring residents forge friendships.

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Care Provided by Clare Court Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Beverley Aldridge (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Clare Court Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Clare Court Care Home - Avery Healthcare Reviews (68)

Total of 68, showing 1-20
9.4

Clare Court Care Home - Avery Healthcare has a Review Score of 9.4 (9.426) out of 10, based on 24 reviews in the last 2 years. Over all time Clare Court Care Home - Avery Healthcare has 68 reviews.

Overall Experience

  • 48
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  • 3

Date Published

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9
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Review from J L (Daughter of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom had been at Clare Court for almost 4 years. She fought many stages of dementia and was always treated with utmost dignity and respect. The last few weeks leading to my mom's passing have been challenging. The nursery team have been amazing and although in the end, my mom stayed in hospital for
her final days the nursing team put a plan together immediately after I approached them so that she could be cared for pallatively if it was needed. They were so supportive and understanding. I thank them all. The whole team in Clare Court.

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Review from Dean M (Son of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my opinion, this was a very good home for my dad. He stayed in there for three years. They made his stay over the duration of his time. His time was comfortable and relaxed and they made sure he was very well looked after.

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Review from K R (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful, very kind and understanding. You can go to them if you have any worries, you can ask to talk about anything to do with home or relatives that stay. They keep you informed on things happening. My Mom is well looked after, I know I can go talk about anything if need be. I'm
so happy with the care and home staff.

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Review from Thelma S (Wife of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Not fit for purpose. Staff needs training, care is poor overall. Seems like a prison. Poor management. The service user was just left in their chair with little support. Wasn't even able to get a footstool to elevate the resident's swollen feet. Was told to buy our own footstool.

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Review from D J (Daughter of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with my Mom's care at Clare Court. She is treated with respect and dignity. The staff are very caring and considerate towards her and us. The communal room is welcoming and stimulating. The reception staff and manager are always helpful and friendly. It makes such a difference to visit
Mom. Thank you.

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Review from M S (Daughter of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit I receive a warm welcome. The staff are lovely and caring. Clare Court Care has a lovely atmosphere, it is clean, spacious and bright. Every time I leave, I feel reassured that my father is being taken good care of.

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Review from Michelle N (Granddaughter of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are open and listen to questions/feedback and try hard to help. They show care which is appreciated.
Negative: smell of building isn't pleasant. Nan, at times, seems isolated and room is quiet with no stimulation.

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Review from T N (Son of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Care Home staff at Clare Court are always very friendly and helpful when I come to see my Mum. She seems happy with the carers and does not mention anything bad at all. So, all is good in my view.

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Review from M M (Sister-in-law of Resident) published on 29 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The reception staff are excellent in assisting myself and my wife, especially one in particular.
My sister-in-law is well looked after in all departments despite her mobility being restricted (her age is 91 years).
Management, especially one in particular, are easy to communicate with and handles
any questions very efficiently.

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Review from Lisa F (Daughter of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank the activity team at Clare Court. They have, from the offset, encouraged my mum to be involved with social activities at her care home. In doing so, this has enabled my mother to feel part of a nurturing and caring environment, which in turn has supported her emotional well-being.
The activity team are a wonderful asset to my mother's journey!

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Review from Nash F (Grandson of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff at Clare Court for caring for my grandmother. I visit the home weekly with my daughter who looks forward to visiting her great-grandmother and also the staff. They always make us feel welcome and are always accommodating. It is so nice to see my grandmother in a warm
and nurturing environment. As a family member, it is reassuring to know when you leave a loved one they remain happy in their care home.

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Review from Amelia F (Great-granddaughter of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank senior nurse on Chelmsley Floor and all her care staff for the good care they provide my great grandmother whe she requested it. My great grandmother worries about her health, but the nursing staff will always attend to her and reassure her. It is so nice to see this as this demonstrates
how, with theur support, my great grandmother is able to settled and progress in her care journey.

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Review from Jackie S (Niece of Resident) published on 13 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been living at Clare Court for a few months. I am impressed with the quality of care that she has received. The care staff are very attentive to her needs. My aunt is making lovely progress and feels part of the caring environment she lives in. It has been nice to see how staff engage with
my auth and her also engage with them.

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Review from Mary F (Resident) assisted by family/friend published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to say that I am really enjoying living at Clare Court. I did not initally want to leave my own home, but now I am at Clare Court, I am happy. The staff are really nice and take time to care and talk to me. I had a really nice birthday in December and also a lovely Christmas. This would not
have been possible if it was not for the wonderful staff and management, oh and the great chef and his staff. Thank you very much.

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Review from Lathan F (Grandson of Resident) published on 6 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has recently moved into Clare Court. She is really enjoying her stay. The nursing staff and care staff really do a great job to care for my grandmother. This care is really helping her to adjust and settle really well.

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Review from A S (Nephew of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very clean and inviting. Their staff look after the residents really well.

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Review from M B (Niece of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care given by staff, including housekeeping. Very clean, fresh smelling and welcoming environment. Accidents and personal care dealt with to a very high standard.
There is always an adequate supply of handwash, paper towels and sanitary supplies in the service users' rooms.
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and attention is given according to needs. Staff adapt very quickly to the needs as they change. Family members are made to feel welcome and regular updates are given.

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Review from Brad J (Son-in-law of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely Christmas vibe at Clare Court. The Christmas gift box for residents was a super idea and well received. Mother-in-law's carpet has recently been changed, this is greatly appreciated. First floor activities room being re-purposed, I hope this is still going to be accessible to residents
and their families.

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Review from Greig L (Son of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warm, clean home with friendly and caring staff.
Two members of staff are great.

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Review from G W (Niece of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie came into the home in July 2023. She loves it here, the staff are so lovely and nothing is too much trouble, they are always on hand to assist. Food is excellent, she has her hair done and the dentist comes in. I really cannot say a bad word about the home. She does arts and crafts, which
she enjoys. They also have a chiropodist that comes in, which is a godsend.

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Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Clare Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.426 for Clare Court Care Home - Avery Healthcare is calculated as follows: ( (161 Excellents x 5) + (104 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 284 Ratings = 4.426

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clare Court Care Home - Avery Healthcare is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Frequently Asked Questions about Clare Court Care Home - Avery Healthcare

What types of Care is Clare Court Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Clare Court Care Home - Avery Healthcare provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Clare Court Care Home - Avery Healthcare have?

There are 80 Single Rooms.

What are the Facilities & Services at Clare Court Care Home - Avery Healthcare?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café & Television point in own room are some of the Facilities & Services.

How far is Clare Court Care Home - Avery Healthcare to the centre of Birmingham?

1.9 mile(s) as the crow flies, distance by road may be significantly further.