Clare Court Care Home - Avery Healthcare

Clinton Street, Winson Green, Birmingham B18 4BJ
Submit a Review
9.4 68 Reviews
  • Clare Court Care Home - Avery Healthcare, Birmingham
Clare Court is an award-winning care home in Birmingham that provides residential, dementia, respite and nursing care in a diverse resident community. Embracing the rich cultural diversity of Birmingham, the home warmly welcomes residents from various backgrounds.

Situated just half a mile from Birmingham City Hospital, Clare Court ensures exceptional care and support by a well-trained staff dedicated to celebrating the lives of each resident. The culturally diverse staff at the nursing home in Birmingham speak multiple languages, including Urdu, Punjabi, Mirpuri, French, Polish and Russian, reflecting the rich Asian, Caribbean and European cultural heritage and ensuring every resident feels at home. The home also offers community outreach, such as visits from the local Guru Nanak temple in Smethwick for Sikh residents.

Couples and companions seeking to continue their care journey together find a supportive environment at Clare Court.

Clare Court features a large, comfortable lounge and dining areas for socialising and engaging. The facility offers a variety of activities and designated quiet areas for those who seek a more peaceful environment. All bedrooms are fully furnished and come with walk-in showers, while residents are encouraged to personalise their space with cherished items. In addition, the home features its hair salon.

Families are encouraged to visit at their convenience, and regular visits to local places and groups foster a sense of connection with the broader community. Shared activities, encompassing art, culinary pursuits, and language engagement, facilitate a smooth settling-in process, ensuring residents forge friendships.

Show Clare Court Care Home - Avery Healthcare on the Map

Care Provided by Clare Court Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Beverley Aldridge (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Clare Court Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Television point in own room
  • Wheelchair Access

Clare Court Care Home - Avery Healthcare Reviews (68)

Total of 68, showing 61-68
9.4

Clare Court Care Home - Avery Healthcare has a Review Score of 9.4 (9.426) out of 10, based on 24 reviews in the last 2 years. Over all time Clare Court Care Home - Avery Healthcare has 68 reviews.

Overall Experience

  • 48
  • 15
  • 2
  • 0
  • 3

Date Published

68
2
9
24
44

Review from Malcolm G (Son of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care by a lovely team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan G (Daughter-in-law of Resident) published on 2 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with my mother-in-law's care and our whole experience at Clare Court.
The rooms are bright, clean and attractively decorated.
The staff are friendly and caring.
We could not ask for better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Niece of Resident) published on 6 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall good, good standard of hygiene and clean facilities.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth B (Friend of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very friendly and helpful. Everything was very clean.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from U B (Sister of Resident) published on 27 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the domestic staff very friendly and will do anything to assist.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth C (Relative of Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is well looked after.
Staff are very friendly, prepared to discuss any concerns, improvement since Avery took over.
Manager demands high standards of all her staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Naomi L (Resident) published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really satisfied with home, the young people here really care for me.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L M (Relative of Resident) published on 8 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The welcome I receive from the staff at the home is always warm and friendly. I observe smiling residents and staff. Rooms are clean and spacious and have their own bathroom. The staff are able to answer all of my questions and the manager is always around and approachable. Great food and there always
seems plenty of it. Entertainment is varied and enjoyed by the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.426)

Overview of Review Score

The Review Score of 9.4 (9.426) out of 10 for Clare Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.426 for Clare Court Care Home - Avery Healthcare is calculated as follows: ( (161 Excellents x 5) + (104 Goods x 4) + (7 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 284 Ratings = 4.426

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Clare Court Care Home - Avery Healthcare is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Feb 2024

Overall
Inadequate

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Inadequate

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet