The place and the staff are magnificent!
K D (Friend of Resident)
The staff are very friendly and helpful. Lots of activities for the residents.
Graham N (Son-in-law of Resident)
All round amazing care home, couldn't ask for a better place for our nan to live
Bobby W (Grandson of Resident)
Colleagues at Berkeley Court will be happy to discuss our weekly fees with you and what our fees include.
The home welcome visitors.
There is onsite parking, including disabled spaces.
Berkeley Court has a Review Score of 9.7 (9.694) out of 10, based on 42 reviews in the last 2 years. Over all time Berkeley Court has 92 reviews.
Review from K D (Friend of Resident) published on 28 November 2024
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Review from A B (Son of Resident) published on 10 October 2024
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Review from Jude B (Granddaughter of Resident) published on 25 September 2024
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Review from Janet N (Daughter of Resident) published on 16 September 2024
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Review from Graham N (Son-in-law of Resident) published on 16 September 2024
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Review from Bobby W (Grandson of Resident) published on 16 September 2024
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Review from Terence C (Son-in-law of Resident) published on 16 September 2024
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Review from Barbara D (Daughter of Resident) published on 16 September 2024
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Review from Alan M (Nephew of Resident) published on 16 September 2024
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Review from S H (Relative of Resident) published on 13 September 2024
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Review from S R (Daughter of Resident) published on 13 September 2024
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Review from P S (Daughter-in-law of Resident) published on 13 September 2024
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Review from Philip B (Son of Resident) published on 9 September 2024
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Review from J B (Daughter-in-law of Resident) published on 9 September 2024
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Review from A J (Friend of Resident) published on 13 August 2024
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Review from J L (Daughter-in-law of Resident) published on 10 August 2024
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Review from Roseann S (Daughter of Resident) published on 26 July 2024
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Review from Dario S (Grandson of Resident) published on 25 July 2024
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Review from Kim M (Daughter of Resident) published on 25 July 2024
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Reply from Micheala Jessop, Manager at Berkeley Court
Thank you for taking the time to review Berkeley Court and we are pleased that you rate our staff as excellent. It's our pleasure to care for your father and we're very pleased that we provide peace of mind and that you would recommend our home. Thank you for the opportunity to discuss our gardens with you and these are now complete. My door is open to discuss all aspects of Berkeley Court.
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Review from C W (Daughter of Resident) published on 18 July 2024
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The Review Score of 9.7 (9.694) out of 10 for Berkeley Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.694 for Berkeley Court is calculated as follows: ( (362 Excellents x 5) + (92 Goods x 4) + (26 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 481 Ratings = 4.694
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Berkeley Court is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Aug 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have two vacancies for care. Please contact Berkeley Court directly for more details.
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