Berkeley Court

Chatsworth Road, Harehills, Leeds LS8 3QJ
Submit a Review
9.7 92 Reviews
  • Berkeley Court, Leeds
Berkeley Court is located at the centre of the Harehills community in Leeds. The home continues to welcome new residents for care. It provides friendly and comfortable residential and dementia care for up to 78 residents in single en-suite rooms.

Anchor’s customers are at the heart of everything. Berkeley Court’s dedicated care team take the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Anchor provide dementia care and provide on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual. Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individualised and compassionate care.

As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Show Berkeley Court on the Map

Care Provided by Berkeley Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Micheala Jessop (Manager)
  • Admission Criteria
    • Please contact Berkeley Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Berkeley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,143
    • Self-Funded Residential Dementia Care from £1,143
    • RESPITE Self-Funded Residential Care from £1,143
    • RESPITE Self-Funded Residential Dementia Care from £1,143

  • Colleagues at Berkeley Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Berkeley Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors.


  • Parking

  • There is onsite parking, including disabled spaces.


Berkeley Court Reviews (92)

Total of 92, showing 21-40
9.7

Berkeley Court has a Review Score of 9.7 (9.694) out of 10, based on 42 reviews in the last 2 years. Over all time Berkeley Court has 92 reviews.

Overall Experience

  • 75
  • 15
  • 2
  • 0
  • 0

Date Published

92
3
25
42
50

Review from L D (Daughter-in-law of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Berkeley Court staff are amazing and work hard to look after clients to the best of their ability. I have made suggestions regarding individual care, about the way carers speak to Mum as she can't make decisions so needs prompts (dementia). The laundry is not on top of getting clothes tagged and back
to her room and carers put clean clothes on every day (which she doesn't need). These problems are being attended to. 8/10.

Reply from Micheala Jessop, Home Manager at Berkeley Court

Thank you for taking the time to review Berkeley Court and thank you for your kind words regarding our team. We always want to provide the best care for our residents and support their loved ones. We are always open to suggestions and want to make sure we are providing the best possible care we can. As discussed, we are always trying to encourage our residents to take part in our daily, weekly and monthly activities, which are arranged with residents' input to make sure we put something on for everyone. However, we respect people's wishes when they do not wish to participate. We are looking into the clothes labelling and aim to resolve this soon. If there's anything else we can do, my door is always open.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine H (Daughter of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for almost 3 months. The quality and care she receives is a huge comfort to the family, the staff are amazing, so patient and caring, we really do appreciate what you all do. A big thank you also to the admin staff who play a big part in the running of Berkley Court, and always
on hand to help the families of the residents. Special thanks go to one lady who is happy to advise and assist with completing paperwork. Thanks also to the lady on reception who always gives the visitors a warm welcome, such a happy environment Thank you all so much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine B (Daughter-in-law of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, approachable, so helpful with getting my father-in-law into the home. Staff are very helpful and caring. Always kept us in touch regarding him. When he took poorly, the team leader acted promptly and efficiently. In my opinion, acted very well. All the family are grateful. So I would recommend
the home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Matthew J (Son of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant staff, all welcoming and friendly. No problems at all, very professional. Management are brilliant, made my mum's transfer warm and welcoming.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I W (Son of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum seems to be very well cared for. The staff are all very kind and helpful. Thank you for all you have done for her!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Trevor B (Husband of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Berkeley Court for only two weeks. I have found the care home clean and welcoming. The staff are very friendly and helpful. They have time and patience to answer any questions I have had at the moment. I am a very happy man.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from William P (Son of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and looks after my mother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Walter A (Husband of Resident) published on 5 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'd like to say a big thank you to all staff for the birthday surprise for my wife's 84th birthday. The lovely care you provided was much appreciated and enjoyed by all. Thank you to the chef who made the cake. Thanks again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jayne H (Daughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in here since October and the change in her is amazing she is back to her normal happy self and more talkative, totally different person to how she was in the last place. The staff here are really friendly and helpful nothing is too much trouble for them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline N (Relative of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My relative is always clean, and the staff take time to engage her in conversation.
She always says the food is good.
Her room is clean, and the sheets are always clean.
The bathroom, in my opinion, could be better.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul A (Son of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Berkeley Court just over three weeks ago, and the improvement in herself is 100% from the last place she was which was intermediate care. The staff at Berkeley are so helpful and friendly, and nothing was too much bother for them. Big thanks for making my mam returning to her normal
happy self.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V H (Daughter of Resident) published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently became extremely unwell quite suddenly whilst in the care of Berkeley Court. Emergency help was called and I was contacted as the next of kin immediately. The staff kept me informed and took care of Mum until she was admitted to H+E. I am eternally grateful for their quick action and
response to my mum, who is now well recovered and doing well. Thank you all for your concern and well wishes throughout.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E D (Daughter of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was at Berkley Court for several months but had a week recently when she was on end of life care, this end of life care was managed by staff at Berkley Court.
We were able to stay with our mum in this week, taking it in turns. The care she received in the final week of her life will help us
deal with our grief knowing that everything that could be done to help her was done. The team leaders were outstanding in getting things in place and communicating with district nurses and ourselves, the care assistants excelled themselves in the care they provided. As a family, we discussed that the term care assistant doesn't adequately describe the high level of skills and care they displayed to our mum.
Everyone was helpful and kind. As well as looking after our mum they looked after us, making sure we had food, drinks and they accommodated our needs so we could stay with her round the clock.
A sincere and heartfelt thank you to all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L H (Sister of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so glad my relatives are at Berkeley Court! Thank you so much for all your kindness and care. Everyone has always been so helpful whenever we've had any queries and so patient. We don't live near enough to see first-hand very often how things work but all seems fine, thank you again.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marjatta W (Partner of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first encounter with a dependent care service. Staff really friendly and helpful. Decorating being carried out and well carried out, a big well done. Team work on all facilities. Made me so happy that he was happy to stay with you. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kirsty F (Granddaughter of Resident) published on 4 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with the care my grandad gets at Berkeley Court. He's well looked after and the staff are really friendly which means a lot.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret P (Friend of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a friend at Berkeley Court Care Home a few times over the past two months and every time the staff have been friendly and very helpful. The staff treat the people living there with care and consideration. Whilst there we are offered a drink and cake. The rooms I've seen and been in have
always been very clean and welcoming.
I cannot comment on activities as none have been taking place when I've visited but the staff have put up photo galleries and have decorated the walls with collages of artwork by themselves and the people living there and are proud to tell us about it.
The theme at the moment is Easter. I enjoy visiting my friend in these surroundings, with nice, pleasant people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Friend of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we visited the home, we have been warmly greeted and always offered refreshments. They have been accommodating for example letting us move to a quiet area so we can chat. The resident is settling in and appears relaxed, with a good relationship with carers. The rooms are bright and airy. My
opinions are based on a few visits only.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen B (Resident) published on 14 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay here is quite enjoyable. All my needs and requests are catered for where possible. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Adele T (Daughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would say the care home is run well. The management and staff are extremely friendly. The care staff treat residents with kindness, care and respect.

Reply from Jane Carr, Manager at Berkeley Court

Thank you for taking the time to review Berkeley Court and we are pleased you rate our safety/security as excellent. Thank you for your kind comments regarding our team, which I will pass on to them. We have a daily, weekly and monthly activities programme, which we plan with our resident's input. We also arrange one-to-one activities based on people's interests.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Berkeley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Berkeley Court is calculated as follows: ( (362 Excellents x 5) + (92 Goods x 4) + (26 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 481 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Berkeley Court is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Berkeley Court directly for more details.


Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet