The place and the staff are magnificent!
K D (Friend of Resident)
The staff are very friendly and helpful. Lots of activities for the residents.
Graham N (Son-in-law of Resident)
All round amazing care home, couldn't ask for a better place for our nan to live
Bobby W (Grandson of Resident)
Colleagues at Berkeley Court will be happy to discuss our weekly fees with you and what our fees include.
The home welcome visitors.
There is onsite parking, including disabled spaces.
Berkeley Court has a Review Score of 9.7 (9.694) out of 10, based on 42 reviews in the last 2 years. Over all time Berkeley Court has 92 reviews.
Review from Louise W (Daughter of Resident) published on 21 March 2023
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Review from J B (Daughter of Resident) published on 20 March 2023
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Review from P R (Grandson of Resident) published on 23 February 2023
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Review from Emma R (Granddaughter of Resident) published on 23 February 2023
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Review from Caroline T (Daughter of Resident) published on 1 February 2023
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Review from Louise C (Niece of Resident) published on 1 February 2023
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Review from Sheila K (Wife of Resident) published on 21 October 2022
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Review from R C (Sister of Resident) published on 1 September 2022
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Review from Peter O (Son of Resident) published on 23 August 2022
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Review from Terry S (Son of Resident) published on 8 August 2022
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Review from A H (Son of Resident) published on 7 June 2022
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Review from Holly P (Granddaughter of Resident) published on 19 May 2022
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Review from A L (Daughter of Resident) published on 7 December 2021
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Review from Danielle J (Granddaughter of Resident) published on 12 August 2020
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Review from C A (Daughter-in-law of Resident) published on 13 July 2020
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Review from Beryl C (Daughter of Resident) published on 10 July 2020
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Review from Derek C (Son of Resident) published on 10 July 2020
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Review from Donna B (Daughter of Resident) published on 27 January 2020
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Review from Jane B (Daughter of Resident) published on 7 October 2019
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Review from S L (Son of Resident) published on 7 October 2019
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The Review Score of 9.7 (9.694) out of 10 for Berkeley Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.694 for Berkeley Court is calculated as follows: ( (362 Excellents x 5) + (92 Goods x 4) + (26 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 481 Ratings = 4.694
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Berkeley Court is based on 41 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 41 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Aug 2022
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have two vacancies for care. Please contact Berkeley Court directly for more details.
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