Berkeley Court

Chatsworth Road, Harehills, Leeds LS8 3QJ
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9.7 92 Reviews
  • Berkeley Court, Leeds
Berkeley Court is located at the centre of the Harehills community in Leeds. The home continues to welcome new residents for care. It provides friendly and comfortable residential and dementia care for up to 78 residents in single en-suite rooms.

Anchor’s customers are at the heart of everything. Berkeley Court’s dedicated care team take the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Anchor provide dementia care and provide on-going training to ensure their approach is best for customers living with dementia. Anchor recognises that everyone is an individual. Care staff work hard to get to know customers, build relationships and ensure all aspects of the service provided is focused on individualised and compassionate care.

As one of England's largest not-for-profit providers of housing and care for those over 55 years of age, Anchor continually reinvests the money it makes into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Berkeley Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Stroke
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Micheala Jessop (Manager)
  • Admission Criteria
    • Please contact Berkeley Court directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (78)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Berkeley Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,143
    • Self-Funded Residential Dementia Care from £1,143
    • RESPITE Self-Funded Residential Care from £1,143
    • RESPITE Self-Funded Residential Dementia Care from £1,143

  • Colleagues at Berkeley Court will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Berkeley Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors.


  • Parking

  • There is onsite parking, including disabled spaces.


Berkeley Court Reviews (92)

Total of 92, showing 61-80
9.7

Berkeley Court has a Review Score of 9.7 (9.694) out of 10, based on 42 reviews in the last 2 years. Over all time Berkeley Court has 92 reviews.

Overall Experience

  • 75
  • 15
  • 2
  • 0
  • 0

Date Published

92
3
25
41
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Review from Jennifer O (Daughter-in-law of Resident) published on 16 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with lovely and very respectful staff, who do everything in their power to meet any request. Nothing is too much trouble. The food seems very nice too.

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Review from Trevor O (Son of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are super, nothing is too much trouble. Every member of staff are always pleasant and helpful. I know my parents are in good hands and well looked after.

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Review from Gill W (Daughter-in-law of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home itself was of a very high standard. The rooms were roomy and airy with enough storage space. The staff went out of their way to be friendly and polite to both residents and their relatives. I was always kept informed of Mum's weight and health. She enjoyed herself at the home and made good
friends.

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Review from Garnett P (Son of Resident) published on 20 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. My parents were treated fantastically. I cannot praise the staff enough. The manager got my parents in quickly to help calm the situation of respite for my mother and recovery for dad. The rooms, lounge with comfy chairs was great, made them feel at home. Mam would go back tomorrow. Dad with
dementia loved it. Still talks about it now. Thank you all.

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Review from Lynne O (Daughter-in-law of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum in law has been a resident for nearly a year. I have delayed sending a review partly because I find it very difficult to come to terms with the decision to arrange residential care. After initially being on a different unit my mum in law with the help of management staff is now in just the perfect
unit. It can not be faulted. The staff are friendly, respectful and kind. She is always dressed well and treated with dignity. She has put a little weight on despite needing a lot of encouragement to eat, her continence has greatly improved. I am so grateful as I know dementia care is a challenge. The staff are always trying to raise funds to provide little extras such as trips, entertainment and easter eggs etc.

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Review from E S (Friend of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very happy with our friend's stay at Berkeley Court. She had dementia and could have been treated as a nuisance, but she wasn't.

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Review from Dorothy S (Resident) assisted by family/friend published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here a couple of weeks and find everyone to be friendly and helpful.

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Review from S C (Nephew of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was immediately impressed with the warm and friendly welcome from management and reception at Berkley Court. On my first visit, my relative has not been in residency long (3 months) but praises the staff and accommodation.
All staff are polite, friendly and appear to be attentive to all residents
and their needs all the time. I would recommend this residential home to others as a suitable location for aged persons requiring 24-hour care.

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Review from Barbara S (Daughter of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very kind and patient in settling my mother who is very resistant to a care home into her new 'home'. I am extremely grateful to them because she is very angry with me for placing her in there and they have supported me to during this distressing time. My mother is 98 and severely
sight impaired.

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Review from Richard M S (Nephew of Resident) published on 26 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been extremely impressed with the quality of care at Berkeley Court, the kindness of the staff and the support they have given my uncle as a new resident.


The atmosphere in the home is quiet and calming, the environment is very pleasant, and the warmth of the rooms just right.


I am very

pleased with our choice of care home and heartily recommend Berkeley Court.

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Review from Jackie M (Daughter of Resident) published on 15 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since September 2018, during this time up until she went home in February 2019 I cannot thank the staff enough for all their hard work, care and compassion to the needs of my mum especially recognising her personality traits and continued to develop her confidence after a
life-threatening illness. The staff also go above beyond for family and friends when visiting.


The facilities are excellent and the staff are always welcoming. This was a very stressful and life-changing for the family but the staff made this transition from hospital to care home so smooth, that when my mum went home she asked to return back after two weeks to be with friends and now calls it home.


During that readmission, the staff again went above and beyond and welcomed her back with open arms. I feel content and happy that my mum is being cared for to the highest standard.


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Review from C C (Respite Resident) published on 16 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was staying at Berkeley Court whilst receiving treatment at St James Hospital and it was ideal for this purpose but the shortcomings in the facilities in the building would not lead me to recommend it for permanent residence.


There is no wifi available in the rooms and the air circulation and heating

were totally inadequate. In contrast, the staff (with the odd exception) were caring, helpful and very patient.

Reply from Krzystof Bialczyk, Home Manager at Berkeley Court

Thank you for taking the time to review Berkeley Court and we are pleased you rated our care/ support as excellent. We are looking into improving our wifi and are unable to provide air conditioning currently, although our heating system runs throughout Berkeley Court. We also review our activities on an ongoing basis to provide our residents with a more tailored programme.


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Review from Doris B (Wife of Resident) published on 9 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting seven care homes in our area, I arranged for my husband to spend 2 weeks respite in Berkeley Court. This was so satisfactory that when it became necessary for him to receive permanent care it was the first choice. He has settled in so well and is so well looked after that all our worries
about him have disappeared. Thank you Berkeley Court.

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Review from David J (Son of Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in here 1 year now. I intended taking her out in January as lack of management, poor care staff, no engagement with mum, dirty home. Major improvements have happened this year. New manager, more caring and engaging. Home decorated plus internal changes has made this a very happy home for
mum. Thanks to all the current carers, please try to reduce agency staff which is currently apparent. Thanks.

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Review from R J (Husband of Resident) published on 7 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife became a resident in September 2017. Approaching the home, the garden was overgrown and unsightly, inside the home the staff were welcoming and friendly.
The room I was shown was fine, clean, airy, incorporated ensuite, tele and fridge.
Outside the room it needed more serious T.L.C.
Since
the new manager arrived, decorating has been done, carpets replaced, aquarium put up in the hallway, pictures put up, pagoda erected in the garden, flowers put in containers, fence repainted, a real transformation.
Well done to the new manager who acted so swiftly.
A job well done.

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Review from A A (Son of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Berkeley Court is a modern facility which is well maintained with a welcoming environment. Staff are caring and compassionate. Occasionally agency staff do cover some shifts. My mother is happy and content in this home. I visit very regularly and I am satisfied that her care is up to standard and consistent.
Activities are arranged but I feel there could be more on occasions. The home environment is clean and my mother eats well and her personal care is maintained to a good standard. The home is a safe living environment and I am pleased that my mother is well cared for in a good home.

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Review from Diane V (Daughter of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted with the Berkeley Court Care Home. I feel happy because my mum (who has dementia) has settled here. The carers are wonderful and my husband and I have made an effort to get to know them.
Mum is well looked after. The carers know Mum's personality and they always have a smile on their
face.
They are very conscientious.
The home is bright and cheerful.
We feel we can approach management if we have a query.
The manager is excellent, as are supporting staff.
Well pleased.

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Review from Kathleen S (Daughter of Resident) published on 5 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Berkeley Court since December 2015. During this time, through trials and tribulations, all the staff have been remarkable.
My mam was reluctant to leave her flat and struggled at first.
Since then three spells in hospital has seen her asking to go home - meaning Berkeley Court
- that is the ultimate accolade I can give you, that this is her home thanks to the staff here.

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Review from Adrienne D (Daughter of Resident) published on 4 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Berkeley Court. The staff are very caring. The place is beautifully clean and very light and airy. The lounges are bright and light and large. It is a joy to come and visit Mum and Dad. The atmosphere is calm. The staff are very warm and welcoming. It is excellent
value for money.

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Review from Stephen M (Son of Resident) published on 22 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since May. Each visit I make I have been met by friendly staff, with regular updates on my father. He likes to rise early and is given a cup of Tea no matter what time. This is very much appreciated. He is encouraged to keep hydrated which was an issue when he was at home.
The home is clean. Staff friendly and somewhere I am happy to have my father live.

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Current Review Score: 9.7 (9.694)

Overview of Review Score

The Review Score of 9.7 (9.694) out of 10 for Berkeley Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 42 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.694 for Berkeley Court is calculated as follows: ( (362 Excellents x 5) + (92 Goods x 4) + (26 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 481 Ratings = 4.694

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Berkeley Court is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Berkeley Court directly for more details.


Awards / Recognitions (4)

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