Highgrove Residential Home

Stanley Road, Stairfoot, Barnsley S70 3PG
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9.9 79 Reviews
  • Highgrove Residential Home, Barnsley
Highgrove care home comes from the Crown Care Group portfolio, offering a modern and efficient care environment to members of the Barnsley community.

As well as being a professional care environment, with a service kept up-to-date with current regulatory requirements, Highgrove offers a range of services and activities to enable elderly service users to achieve a pleasing lifestyle.

The home provides traditional home cooking and care packages include any dietary and medication needs required to keep residents comfortable.

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Care Provided by Highgrove Residential Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Angela Moore (Manager)
  • Admission Criteria
    • Private, local authority and NHS funding accepted with lifestyle top up
    • Ages 50+
  • Room Information
    • Single Rooms (67)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2009
    • Last Refurbishment: 2009
    • Number of floors: 3

Funding & Fees Guide for Highgrove Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,050
    • Self-Funded Residential Dementia Care £980 – £1,100
    • RESPITE Self-Funded Residential Care £950 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £980 – £1,100

  • Fees are based on an assessment of need for each individual resident.
  • (these prices are only a guideline, please contact Highgrove Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Highgrove has a flexible approach to visiting times, residents dining experiences are protected to maintain Dignity at mealtimes, therefore any visitors to the home during mealtimes will not be allowed into the dining areas.


  • Parking

  • Highgrove has a car park on site


Highgrove Residential Home Reviews (79)

Total of 79, showing 1-20
9.9

Highgrove Residential Home has a Review Score of 9.9 (9.904) out of 10, based on 16 reviews in the last 2 years. Over all time Highgrove Residential Home has 79 reviews.

Overall Experience

  • 67
  • 11
  • 0
  • 1
  • 0

Date Published

79
3
10
16
63

Review from J M (Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Good.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our services, we are so pleased you enjoyed your stay with us. I will certainly pass your review on to our team


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Review from J W (Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Very friendly, wanting to do their best. Helped me a lot.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our service, it means a lot to all of the team when we know we made a difference, I will share your feedback with our team and thank you once again.


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Review from Rita W (Resident) published on 22 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care received from every member of staff. You really are the best.
Thank you for helping me get back on my feet. Couldn't have done it without you!
Can't speak highly enough of the care I receive.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your honest review of our service, we wish you well at home and we are so glad that we could be a part of your recovery, take care and thank you.


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Review from B C (Daughter of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highgrove is a care home of the highest level, made so by all the staff. Dad came here in January 2024 from difficult times, following 8 months in previous care homes. Highgrove management made time for me to discuss the situation and what they could do for Dad. From the start, the management/senior
team did everything to support us, in getting Dad moved and working to settle him in. It wasn't easy, but they didn't give up on him. Not only did I finally feel supported, but I knew that Dad would receive the care he needed. I was given constant updates, the doctors and nurses that do the weekly rounds here are just as supportive.
Dementia care is so difficult but everyone within Highgrove was so warm and friendly. Just a lovely care home, where all within work their hardest. I can't thank the staff enough for the care, understanding, compassion and support. The lengths they went to to ensure Dad was supported throughout, right up to his end-of-life care. Thank you will never seem enough.

Reply from Philippa Riddiford, Deputy Manager at Highgrove Residential Home

We as a team can't thank you enough for meaningful review of our service, it is truly overwhelming when we receive such kind words. We all aim to do our utmost for all every day, even when at times can be challenging. It's comforting to know that it is recognised. I will share your compliments and positive words this with our team, thank you.


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Review from K P (Daughter of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely excellent care given by all staff, cannot fault anybody.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our services we are so pleased your experience was faultless.


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Review from J M (Respite Resident) published on 24 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day I went into the care home, I was very pleased. I could not believe my eyes, spot on everyone welcome you. They could do anything for you, it was as if you knew everyone. It's clean and the food is very good. I have told everyone about the place, excellent.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your lovely review of our services, we are so pleased you enjoyed your stay with us. I will certainly pass your review on to our team so thank you once again.


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Review from N S (Daughter of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff took extremly good care of Mum during her short stay. Nothing was too much trouble for them.
Food was great and plentiful.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your lovely review of our services, it is very much appreciated, we work hard to ensure all residents and relatives have a great experience within our home.


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Review from C G (Daughter of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended Highgrove by my friend whose dad had been cared for there and would wholeheartedly recommend to anyone who faces the very difficult decision to place a loved one into care. The staff are extremely friendly approachable and helpful from the management team who went over and above to
arrange my mum's placement to the carers around the home everyone is so dedicated caring respectful and good-humoured even when faced with the most confused and difficult patients. Everywhere is kept clean and tidy bright and warm lots of activities and a very nice hairdresser. Well done Highgrove.

Reply from Angela Moore, Manager at Highgrove Residential Home

We as a team can't thank you enough for your review of our service, it is truly overwhelming when we receive such positive words, we all aim to do our upmost for all every day even when at times can be challenging. It's comforting to know that it is recognised. I will share this with our team, thank you.


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Review from J A (Son of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the years I have visited nursing homes throughout the UK in a professional capacity the Highgrove would definitely rate in the top 5. The staff are very understanding and caring and nothing is too much trouble if your nearest and dearest need attention.
They go that extra mile when it comes to
looking after the clients and providing activities such as bingo baking bowling and many more. My mum who has been in Highgrove for 8 weeks and is nearing her 100th Birthday really enjoyed her stay.
From the front desk reception to all the caregivers all make you feel welcome on your visit. The cleanliness and the upkeep of the Highgrove are to a very high standard. I would personally recommend this nursing home to anyone thinking about taking that very big decision with a family member.
Thank you to all the staff.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our home and its service to our residents and their relatives. We are all so pleased that we do make a positive difference. Hope Mum is doing well at home and enjoys her up and upcoming special birthday.


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Review from S S (Relative of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were in a crisis moment as a family trying to care for our loved one and Highgrove was the only home we found who would take her at such short notice. They listened to the urgent need and were so understanding and yet honest about what we could expect. I do believe they saved her life by giving her
the respite she was so desperate for. In her time at Highgrove, she was so well cared for, well fed and safely held in a stimulating environment as her mind and body grew stronger. Over time, she began to flourish. I cannot say too strongly how grateful we are. Do know that the work you do and the care you provide really do mean the world to those who receive it and the families who love them. Thank you so much.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your honest review of our services, it means the world to us all as a team to make such a positive difference in individuals' lives.


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Review from Helen P (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We came across Highgrove Care Home by chance, as they were the only home with a respite care bed available upon Mum's discharge from hospital in May 2023. How fortunate we were that they were the ones with availability, it quickly became apparent that this was a sudden decline in Mum’s dementia. This
was a journey we had not experienced with any relative previously and every single one of the care home staff not only provided the most compassionate and dedicated care for my mum but provided us as a family too, with the most invaluable support in terms of information and compassion when we struggling to make sense of how the path of decline in Mum's health within the adult social care system would pan out. My mum spent just 9 months with the team here before she sadly passed away in January of this year (2024) and right until the end, they were there every step of the way as if she was a family member to them too. What a truly incredible team of individuals you are. Thank you!

Reply from Angela Moore, Manager at Highgrove Residential Home

We can't thank you enough for your review of our service and our team. It is truly overwhelming when we receive such positive words and it's what drives us to make a difference every day to everybody. I will share this with our team, thank you.


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Review from S K (Respite Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was taken to Highgrove in November 2023. From the first moment there I was made to feel welcome and safe. I had a ground-floor room and it was lovely. The staff listened when I asked questions and if possible gave answers. I received very good care, the staff were so patient and caring. The choice
of food was very good, you had choices. I was scared when I was placed here but my fears were unfounded. I was in for approximately five weeks. If I had to go back then, yes please.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your lovely feedback on our service, we are always really pleased when we can make such a positive impact on individuals, we wish you well on your return home. I will ensure our team are made aware of your review, many thanks.


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Review from S P (Granddaughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home. The facilities are extremely clean, the staff are respectable and nothing is ever too much of an ask. Any concerns were resolved in good time and staff are always happy to support.
Our experience of Highgrove was incredible. Dad was very welcomed, he settled pleasantly and
remained well cared for until the very end. Staff always remained very professional and communication from them was exceptional.
During and after my grandad's passing the staff remained outstanding and worked with such dignity. No thanks will ever be great enough.
5*

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Review from C S (Great-granddaughter of Resident) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good care home, the facilities are really clean and the staff are really friendly. If you ever have any concerns, the staff are always happy to support. I would feel happy if one of my family members stayed here.

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Review from P M (Son of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff were very professional and treated our mum with dignity and the care she needed. They were all friendly and caring.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your lovely review of our services, it is always a pleasure to know that we do make a difference for relatives as well as for the individuals who use our services, I will certainly pass your comments onto our team, without which none of this would be possible.


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Review from J M (Respite Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay in Highgrove was a good experience initially I had a weight-bearing boot which needed 2 members of staff when I needed to use the toilet. This was a 5-week period but during the night was difficult to get 2 people to carry out this procedure as they were busy, doing perhaps a 2-person job, but
embarrassing when one had an accident. I was then given an aero boot and a walker so was able to take myself to the bathroom. Had 1 bath and 2 showers, would have liked more but them again needed 2 staff who were not available.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you for your review of our service following your recent funded short stay, it is disappointing that the issues you mention weren't raised while you were here so we could have looked to resolve them thus resulting in a better review but we take your comments on board as we are always looking for ways to improve. We wish you well for the future and hope you are continuing to improve in health since returning home.


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Review from Diane T (Daughter of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience of Highgrove was first class. Dad was very welcomed, he settled pleasantly in his room. Well cared for, staff very professional, communication was the key which was exceptional.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your kind words about our service, it means the world to know we do make a difference, your review will be shared with our team. Thank you once again.


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Review from Elaine C (Daughter of Resident) published on 11 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, excellent.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review of our services, we are very pleased that you feel that your loved one was well looked after with care and compassion. We are very grateful to you for submitting the review, your gratitude will certainly be passed to the whole team.


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Review from D G (Husband of Resident) published on 30 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It could not have been better. They looked after my wife to the end.

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your lovely review of our service, it means the world to know we do make a difference, your review will be shared with our team. Thank you once again.


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Review from G M (Son of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to Highgrove for respite, and I can't get her home! She loves the staff, food, activities and says they get extra treats. She has recently had her birthday and was asked to choose a birthday meal and enjoyed a lovely celebration and homemade cake. She now wants to stay here with her new
friends!

Reply from Angela Moore, Manager at Highgrove Residential Home

Thank you so much for your review. We are so pleased that your mum's admission to the home has put a spring in her step and that she is now settled in her new home. I will pass your comments on to our team.


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Current Review Score: 9.9 (9.904)

Overview of Review Score

The Review Score of 9.9 (9.904) out of 10 for Highgrove Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.904 for Highgrove Residential Home is calculated as follows: ( (174 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 187 Ratings = 4.904

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Highgrove Residential Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 12 Mar 2025

residential and mixed residential dementia units


Awards / Recognitions (0)

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Meet the Team (1)

No image found

Angela Moore

Job Title: Registered manager

Joined: 2015

I am a registered nurse by profession and hold a BA Hons degree in adult nursing.
I have been a manager in social care since 2004 and I hold a registered manager certificate, I commenced with Crown Care at Highgrove in August 2015.


Frequently Asked Questions about Highgrove Residential Home

What types of Care is Highgrove Residential Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highgrove Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Highgrove Residential Home have?

There are 67 Single Rooms.

What are the Facilities & Services at Highgrove Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Highgrove Residential Home to the centre of Barnsley?

1.8 mile(s) as the crow flies, distance by road may be significantly further.