Barchester Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH
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9.7 116 Reviews
  • Barchester Hall Park Care Home, Nottingham
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

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Care Provided by Barchester Hall Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Rakhra (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hall Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,169

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hall Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hall Park Care Home Reviews (116)

Total of 116, showing 21-40
9.7

Barchester Hall Park Care Home has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Hall Park Care Home has 116 reviews.

Overall Experience

  • 85
  • 29
  • 2
  • 0
  • 0

Date Published

116
5
6
17
99

Review from Kiya M (Respite Resident) published on 18 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the care home are probably the best carers in Nottingham and the staff treat the residents with respect. They know how to treat everyone and they keep everyone entertained and are lovely humans to be around.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Hall Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Valerie M (Daughter-in-law of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and supportive. Always welcoming and professional. The meals look appetising and always a choice of meals. My mother-in-law is happy here and has lived here for over 2 years. I would highly recommend this care home.

Reply from Jodie Rakhra, Acting General Manager at Barchester Hall Park Care Home

Thank you for your feedback this is very valuable, it's always lovely to hear positive comments from our families.


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Review from E K (Resident) published on 5 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased with everyone and everybody is looked after well.

Reply from Jane Selkirk, Divisional Sales and Marketing Manager at Barchester Hall Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Keith W (Son of Resident) published on 15 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Hall Park have been superb at looking after my mum. It’s a massive adjustment for somebody who has lived independently to move into care. Everyone at Hall Park has helped the process be as smooth as possible.
Many thanks to all of you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Elaine B (Granddaughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and attentive. Grandad is always happy and enjoys the food and company.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J F (Daughter of Resident) published on 31 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately, my mum experienced an unexplained collapse. The team's response was swift and thorough. An ambulance was called, and we were informed. The information received was very detailed and calmly delivered. On our subsequent visit, the ambulance was in attendance. Happily, my mum has already
started to recover and was well enough to be left at the care home. The staff showed genuine care and empathy towards both my mum and us as a shaken family. Thank you so much.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Christine P (Daughter of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff at Hall Park for the amazing Mother’s Day afternoon tea. We were taken back with the kindness and the trouble they took for the beautiful decorations of the room and tables plus the food it brought a lump to my throat, my mum was so happy and so were we.
Fantastic
work from all the staff and management. Thank you.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you for your review, we are so glad you and Mum enjoyed it, it was a very special day.


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Review from Clair T (Granddaughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I haven’t seen my Grandma for nearly a year due to restrictions and today saw her for the 2nd time this year. I was delighted to see that a member of staff was now Deputy Manager, she had been an absolute credit to your care home for many years now and looking after my Grandma. It’s great to see such
great management.

Reply from Kami Kaur, Home Administrator at Barchester Hall Park Care Home

Thank you for your review, we are so happy to be welcoming visitors back in our home.


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Review from K B (Daughter of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In July, my mum celebrated her 100th birthday, and under these unusual circumstances, she had a fantastic day. All the staff went out of their way to make mum's day special; reception, carers, laundry and kitchen. We had the room decorated and a lovely buffet with our own hostess. My mum is so well
looked after all the time, not just on her special day.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Hall Park Care Home

Thank you for your very special review about your Mum's life at Hall Park care home. We are so happy you feel her life is good here and we too, so enjoyed your Mum's 100th Birthday, it was such a special day and quite an achievement. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and the teams in all the disciplines/departments at the home who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. Thank you, once again.


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Review from D S (Husband of Resident) published on 6 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has lived at Hall Park for a few years. I am happy with the support and with all the staff at Hall Park. Thank you.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Hall Park Care Home

Thank you for your review of your wife's life at Hall Park. We are so happy you feel her life is good here, and we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Anne R (Wife of Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always welcoming and friendly They are willing to help sort out any problems you are concerned about.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Susan S (Daughter of Resident) published on 28 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and kindness shown to my mum - thank you.

Reply from Rachel Magenheimer, Customer Relationship Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments, which are very much appreciated, regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lynn N (Daughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the standard of care my Mum receives. There are always staff members about and they are all wonderful. The meals are lovely and have lots of variation. The home is comfortable and kept clean and tidy.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alan B (Son of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all exceptional. The home is always clean, today and well looked after. The meals are freshly prepared and varied.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sue K (Daughter of Resident) published on 26 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring and surroundings are lovely.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Roger G (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Standards have definitely improved recently. Mum looks much brighter and mobile. She now looks well cared for resulting in a far more animated response when visiting. Very reassuring she is being stimulated and has individual attention if necessary. Thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Colin S (Son of Resident) published on 21 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I just wanted to express my thanks for the provision of the pod. I visited Mum and Dad yesterday in the pod and found it to be a very positive experience. It was warm and bright, and the acoustics were excellent. The glass screen was so clean that I soon forgot it was there. I even managed to teach
Dad to do a high five against it. A great facility in these difficult times. Thanks again and compliments of the season to all at Hall Park.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sharon S (Daughter of Resident) published on 15 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the arrival of the new manager at Hall Park, the care my parents have received has improved greatly. Prior to this, the home had had a temporary manager, and I was not informed or aware of how my parents were during Covid. It was an extremely difficult time. However, once he joined the home, I
have been contacted weekly regarding my parent's health and well-being. Visits (garden) have been much easier to organise. More recently, my dad has deteriorated and the manager and his staff have been in constant contact with me to reorganise his care. I am delighted at this positive and inclusive style of management.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Hall Park Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Vincent O (Son-in-law of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is very early days for a review but I have to say that they have been great so far. Very helpful and informative. They made things as easy as possible in what was a difficult time. I will certainly post further reviews as time goes on but thanks to the management and staff we are confident that
you will look after our mum.

Reply from Suneil Johal, Customer Relationship Manager at Barchester Hall Park Care Home

Many thanks for your review. We look forward to continuing to provide the best standards of care.


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Review from Liz K (Niece of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my auntie every week. She is happy and content here. It's nearly 5 years since she's been in and she says she can't fault them. The staff are caring, supportive and good fun. They have kept all the residents safe during this Covid outbreak.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Barchester Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Barchester Hall Park Care Home is calculated as follows: ( (151 Excellents x 5) + (41 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hall Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (8)

Jodie

Jodie Rakhra

Job Title: Genral Manager

Joined: 2010

Hi, my name is Jodie, and I am the General Manager here at Hall Park. Welcome to our website!


I have 23 years of experience in care, have a level 5 qualification in health and social care and have been with Hall Park for 11 years. I am excited to be working here at Hall Park and very proud to be leading a wonderful team of people, all dedicated to supporting our extraordinary residents to live the best lives they can.


Our focus is to support residents to retain their interests for as long as possible while introducing them to new ones to enjoy with new friends.


Lisa

Lisa Moore

Job Title: Senior Carer

Joined: 2012

My name is Lisa and I am a senior in the memory lane community here at Hall Park. I and my team provide the highest standard of care for the residents at all times. I look forward to seeing you on your next visit where you can take a tour of our suites the garden suite village suite entertainments suite and beech suite .


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Natasha Lindo

Job Title: Activities Coordinator

Joined: 2018

Natasha is our activities coordinator here at Hall Park. She really enjoys her job as no day is ever the same. Putting on different daily activities for the residents to enjoy and keep stimulated.


We also have a minibus which is used to take residents out.


Jamie

Jamie Wallis

Job Title: Head of Maintenance

Joined: 2014

My name is Jamie and i am the head of maintenance at Hall Park. I have been working here for over 6 years and really enjoy my job. No day is ever the same and I take great pride in ensuring the rooms at Hall Park are always snag free and looking their best. I am also responsible for maintaining the lovely gardens


Amy

Amy Ferris

Job Title: Deputy Manager

Joined: 2014

I have worked at Hall Park for 9 years now and have progressed within my job role, from care assistant to Senior to Deputy manager, I enjoy working at Hall Park as every day brings something different.


Gail

Gail Macgregor

Job Title: Unit Manager memory lane

Joined: 2021

I have been in the care sector for the past 34 years starting as a care assistant and progressing along the way. I have always enjoyed working with dementia clientele and strive to empower those living with this to be as independent as they possibly can be. I have owned and managed a community care setting as well as managing both residential and nursing settings, Having NVQ's level 2,3,4, and 5 I have a wealth of knowledge and experience which enables me to assist in leading and managing a healthy staff team alongside the General Manager and Deputy Manager.


Dave

Dave Jones

Job Title: Unit manager Residential

Joined: 2022

My name is Dave I started work in the care sector 14 years ago as a handyman however I spent a lot of time talking with residents and thought I can make a difference so started working on the care side quickly progressing from care assistant to senior to deputy Manager. I have NVQ levels 3 and 5 and have a lot of knowledge to share with others. If I can make one person's day happy then it is a job well done.


Clare

Clare Morley

Job Title: home administrator

Joined: 2023

Hi my names Clare and I am the home administrator at Hall Park.


I started my healthcare journey back in 2008 as a community care assistant and worked at Hall Park in 2010 when the doors opened for 1st time but moved on to another home with the company at the time for a career progression.


I have worked across all fields in healthcare including regional training officer to interim home manager. I feel I have a wide variety of knowledge that helps me in my current role.


Coming back to Hall Park feels like I’ve never left and I am looking forward to working alongside the team here and supporting residents and relatives with all their administrative requirements.