Barchester Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH
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9.7 116 Reviews
  • Barchester Hall Park Care Home, Nottingham
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

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Care Provided by Barchester Hall Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Rakhra (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hall Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,169

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hall Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hall Park Care Home Reviews (116)

Total of 116, showing 41-60
9.7

Barchester Hall Park Care Home has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Hall Park Care Home has 116 reviews.

Overall Experience

  • 85
  • 29
  • 2
  • 0
  • 0

Date Published

116
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6
17
99

Review from Jacqueline B (Niece of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the home for many years as my mother-in-law was a resident. My aunt enjoys the meals. I know that the care and love of the carers is absolutely great.

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Review from Paul B (Grandson of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nan is happy, clean, tidy, friendly.

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Review from P B (Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Hall Park Care Home very clean and tidy and I have a lovely view from my bedroom window. I am well looked after by the team.

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Review from Wendy H (Granddaughter of Resident) published on 25 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Hall Park but even more so since Barchester Healthcare have taken ownership. The home is now a lot cleaner, smells fresh and the meals are better and my Gran is so much happier in a happy home!

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Review from J T (Daughter of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Disappointed when emailed for visit in July 2020. Had no response. Took my sister making a call to say a visit could be made, as when I did call I was advised the home was shut for two weeks due to a virus. When visited father, having traveled 100 miles, there was no sanitiser. My father wasn't ready.
He came down in a pyjama top and looked ruffled and hem hanging down on trousers, even though new ones delivered. Seems there is no entertainment as she used to sit with residents and visitors. Have problems getting through by phone to the home, plus we are still awaiting my father's dementia assessment, which is a worry as still haven't heard anything at all.

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Review from Kay C (Daughter of Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the lockdown, I have felt very informed about updates in the care home. Hall Park has been COVID free other than a case from a respite resident who didn't stay very long. Although visiting has had to be by appointment and outside, this has been satisfactory under the current circumstances. I
feel that Hall Park as a care home overall is well overdue for an update which I hope Barchester will carry out in the near future.

Reply from Suneil Johal, Customer Relationship Manager at Barchester Hall Park Care Home

Thank you for your review. Your feedback is much appreciated. I can confirm that Barchester will be investing heavily in a lovely refurbishment of Hall Park soon. This will ensure it meets the highest of standards that Barchester homes are known for.


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Review from Sam J (Friend of Resident) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is great value for money. It is fairly priced, and my friend is very happy here. She has a nice clean and cosy room with an en-suite. The freshly cooked meals look amazing. Would highly recommend Hall Park to anyone.

Reply from Suneil Johal, Customer Relationship Manager at Barchester Hall Park Care Home

Many thanks for your kind words. We always aim to go over and beyond for our residents.


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Review from B S (Son of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hall Park Care Home is a peasant, modern environment for the residents. My mum particularly enjoys sitting in the garden where there are lots of trees. She does enjoy the activities (not the quizzes as she can't hear too well!). The meals are excellent. The staff are very helpful and friendly.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you for your kind words. So pleased, your Mum has settled well. She enjoys the piano lounge looking out into the garden.
I will forward your message to the staff.


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Review from C G (Son of Resident) published on 1 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good with dad. The general area nad his room requires re-decoration and the carpets are worn and need to be replaced.

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Review from J L (Daughter of Resident) published on 31 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication between the staff and myself is very good. I am not sure this is always translated to communication between staff. Not always sure discussion points and requests regarding care are disseminated to all staff. Staff ensure mum is able to visit dad on the dementia floor regularly. I know
staff keep my parents safe.

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Review from Susan B (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident for 18 months at Hall Park. It was not an easy transition for her or for her family members but within only a few months she adapted to her new way of living. She very clearly benefits from excellent care from the staff to whom we offer our grateful thanks.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you for your kind words. I will pass them onto all staff.


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Review from B A (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care has been wonderful before and during the pandemic. I have been kept up to date with my father's condition throughout. The staff have been excellent and my father appears to be thriving well. My brothers and I would like to thank ALL the staff in the home for all their hard work and dedication.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Your comments mean so much and are appreciated. I will pass your review onto the staff.


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Review from S P (Daughter of Resident) published on 17 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wonderful mum has been at Hall Park Care Home for nearly three years. The care and dignity she receives are excellent. All the staff are so kind and caring. From the middle of June, the home put in place weekly garden visits, socially distance for 30 minutes. It has just been amazing to see her again.
I applaud all the staff for their care and dedication.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you for your kind words , they are very much appreciated. I will pass on your review to all staff.


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Review from Richard R (Son of Resident) published on 12 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well taken care of. She is happy with the care she receives, so am I.

Reply from Sarah Wardle, Home Administrator at Barchester Hall Park Care Home

Thank you for your review. I will be sure to pass your message onto the staff.


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Review from H G (Niece of Resident) published on 12 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Under difficult circumstances, I have been impressed at the way I have been informed on a regular basis of the running of the home and updates on my uncle.
The staff are all very caring and supportive and now we have been able to have garden visits they have ensured the safety of the residents, staff
and visitors to a high standard. I can't thank you all enough.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you for your kind comments. I will pass them on to all staff.


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Review from Paul M (Son of Resident) published on 27 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since the start of 2020. All the staff we have met are friendly and professional, they are dedicated to the needs of the residents and are always happy to assist. Any concerns have been promptly communicated and resolved our satisfaction. The home is well decorated and
is a comfortable place to visit.
My mother settled in quickly and is clearly very happy with life at Hall Park.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you for your comments. It will give the staff a boost to know they are appreciated in these difficult times.


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Review from Robert N (Son of Resident) published on 3 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Hall Park care home for two years and during this time she was given wonderful care from all the staff. She was treated with dignity and respect at all times. The home had excellent communication with all the local health providers and were able to support my mother during
times of medical need. The range of activities offered kept my mother stimulated and she was part of the home community, making many friends of both staff and residents. We felt that Mum's care was a very personalised service and communication to the family on all issues was excellent. Her room was always kept to a very high standard. Personal care was extremely good and as my mother developed more complex needs, these were met fully by the staff, including the use of specialist equipment. The food was always of a high standard, good variety and the presentation and the service of food in the dining room was excellent.

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

Thank you so much for your lovely review. We all appreciate your comments. Your Mother was a joy to look after, a kind, happy lady who was loved by all. Thank you again, Sarah Wardle, Administrator.


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Review from Debra B (Daughter of Resident) published on 25 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely grateful to the management and staff who care for my father, especially through these challenging times. Staff have been wonderful, keeping us informed about how my father is whilst we are unable to visit.
They send us regular video clips etc and are always happy to talk to us.
Dad
appears to be happy and settled in his environment.
The manager is always happy to help - gives you time and resolves any potential problems very calmly. The staff treat Dad kindly, with genuine care and dignity.
Thank you, Hall Park, for your commitment, kindness and care.
Stay safe and well!

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Review from Stephanie O (Daughter of Resident) published on 25 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

During these extremely difficult Coronavirus times, I cannot applaud the staff enough. They have gone out of their way to ensure that the vital resident contact is maintained. The positive attitude of the staff and their reassuring manner when calling the home has been comforting for the relatives.
My father was very sick a few weeks ago, and from his latest video, he looks so much better!
Thank you to each and every one of the team, for your care of all the residents at Hall Park.

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Review from Sharon J (Daughter of Resident) published on 11 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in Hall Park permanently since July 2019, and she has been extremely happy and contented there. The whole of the staff are wonderful and so caring, my mum's health has deteriorated as expected, and the carers have kept me fully informed of mums condition so I can make arrangements to
get there and converse with them and the doctors.
Now during this covid19 virus, the home has been extremely quick in implementing the government’s guidelines to keep our loved ones safe, so a big, big thank you and well-done everyone working hard at Hall Park!

Reply from Hall Park Care Home Admin, Home Administrator at Barchester Hall Park Care Home

I will pass your kind words onto all staff members, who are working hard to maintain the safety of our residents and Home. We continue to work closely with professionals to maintain our residents Health and well-being.
Thank you for your review.


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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Barchester Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Barchester Hall Park Care Home is calculated as follows: ( (151 Excellents x 5) + (41 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hall Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Top 20 Large Care Home Groups 2025

Recipient: Barchester Healthcare Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Barchester Healthcare Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Barchester Healthcare Ltd

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (8)

Jodie

Jodie Rakhra

Job Title: Genral Manager

Joined: 2010

Hi, my name is Jodie, and I am the General Manager here at Hall Park. Welcome to our website!


I have 23 years of experience in care, have a level 5 qualification in health and social care and have been with Hall Park for 11 years. I am excited to be working here at Hall Park and very proud to be leading a wonderful team of people, all dedicated to supporting our extraordinary residents to live the best lives they can.


Our focus is to support residents to retain their interests for as long as possible while introducing them to new ones to enjoy with new friends.


Lisa

Lisa Moore

Job Title: Senior Carer

Joined: 2012

My name is Lisa and I am a senior in the memory lane community here at Hall Park. I and my team provide the highest standard of care for the residents at all times. I look forward to seeing you on your next visit where you can take a tour of our suites the garden suite village suite entertainments suite and beech suite .


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Natasha Lindo

Job Title: Activities Coordinator

Joined: 2018

Natasha is our activities coordinator here at Hall Park. She really enjoys her job as no day is ever the same. Putting on different daily activities for the residents to enjoy and keep stimulated.


We also have a minibus which is used to take residents out.


Jamie

Jamie Wallis

Job Title: Head of Maintenance

Joined: 2014

My name is Jamie and i am the head of maintenance at Hall Park. I have been working here for over 6 years and really enjoy my job. No day is ever the same and I take great pride in ensuring the rooms at Hall Park are always snag free and looking their best. I am also responsible for maintaining the lovely gardens


Amy

Amy Ferris

Job Title: Deputy Manager

Joined: 2014

I have worked at Hall Park for 9 years now and have progressed within my job role, from care assistant to Senior to Deputy manager, I enjoy working at Hall Park as every day brings something different.


Gail

Gail Macgregor

Job Title: Unit Manager memory lane

Joined: 2021

I have been in the care sector for the past 34 years starting as a care assistant and progressing along the way. I have always enjoyed working with dementia clientele and strive to empower those living with this to be as independent as they possibly can be. I have owned and managed a community care setting as well as managing both residential and nursing settings, Having NVQ's level 2,3,4, and 5 I have a wealth of knowledge and experience which enables me to assist in leading and managing a healthy staff team alongside the General Manager and Deputy Manager.


Dave

Dave Jones

Job Title: Unit manager Residential

Joined: 2022

My name is Dave I started work in the care sector 14 years ago as a handyman however I spent a lot of time talking with residents and thought I can make a difference so started working on the care side quickly progressing from care assistant to senior to deputy Manager. I have NVQ levels 3 and 5 and have a lot of knowledge to share with others. If I can make one person's day happy then it is a job well done.


Clare

Clare Morley

Job Title: home administrator

Joined: 2023

Hi my names Clare and I am the home administrator at Hall Park.


I started my healthcare journey back in 2008 as a community care assistant and worked at Hall Park in 2010 when the doors opened for 1st time but moved on to another home with the company at the time for a career progression.


I have worked across all fields in healthcare including regional training officer to interim home manager. I feel I have a wide variety of knowledge that helps me in my current role.


Coming back to Hall Park feels like I’ve never left and I am looking forward to working alongside the team here and supporting residents and relatives with all their administrative requirements.