Barchester Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH
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9.7 116 Reviews
  • Barchester Hall Park Care Home, Nottingham
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

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Care Provided by Barchester Hall Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Rakhra (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hall Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,169

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hall Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hall Park Care Home Reviews (116)

Total of 116, showing 61-80
9.7

Barchester Hall Park Care Home has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Hall Park Care Home has 116 reviews.

Overall Experience

  • 85
  • 29
  • 2
  • 0
  • 0

Date Published

116
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99

Review from Keith B (Nephew of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

On visiting my Aunt on 11th March at the Hall Park Care Home, we escorted her into the dining room to find no dinner menu. The food on offer was pathetic, to say the least. Even the staff were unsure what it was and the portions were minute. Since you took over, you have put up the charges and the standard
of care has dropped dramatically. You need to sort this out!

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Review from M W (Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful, lovely staff, the girls attend to everything.

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Review from J W (Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think I have been very lucky to be able to live at Hall Park.

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Review from Victoria C (Daughter of Resident) published on 5 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care, comfort, facilities and activities provided by Hall Park are fantastic. All staff treat mum with great care and dignity. Mum has settled really well at Hall Park and loves the home and all of the staff. Thank you.

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Review from Jennie D (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent a week in Hall Park whilst building work was being carried out at his bungalow. He thoroughly enjoyed his stay, saying that he was well looked after. The staff were incredible - always making sure he was ok and asking him if he needed anything. They were a happy cheerful team! It felt just
like home - with home comforts and an en suite bathroom. The meals were amazing and Dad often had variations of the meals they provided! He found it very comfortable and made several friends in just a week. He will be returning, purely to visit some of the residents. He enjoyed the activities offered. Everyone was so caring and friendly. As his daughter, it gave me a lot of relief knowing he was in a safe and happy place. He would not hesitate in returning again if ever we need respite care again.

Reply from Alison Geddes, Marketing at Barchester Hall Park Care Home

Thank you for your wonderful comments about our home, it is great to hear how much your Dad enjoyed his respite stay at Hall Park. We pride ourselves on the high level of care and service we provide, including our dining experience, so it is great to hear you describe the meals as 'amazing'. Our Magic Moments Club is open to all residents and offers a range of exciting activities to suit all interests. We'd be pleased to welcome your Dad back anytime. The team will be delighted to receive your feedback, thanks again.


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Review from Kay C (Wife of Resident) published on 16 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband came to Hall Park for respite care. He was quite confused and reluctant to join in the activities. He said the staff were very kind to him which was very reassuring to me. Thank you all.

Reply from Alison Geddes, Marketing Administrator at Barchester Hall Park Care Home

Thank you for your positive comments about our home, the team will be very pleased to hear your feedback. Best wishes.


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Review from Andrea G (Daughter of Resident) published on 2 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has recently become a resident at hall park and know this is a big change for him. The staff have made him feel at ease and we know he is well looked after and cared for.
As this means such a lot to his family who just wants to see him happy and safe. I must say the receptionist has been
a great help to us all and is the first person to greet you.
Thank you.

Reply from Tessa Matthews, Marketing at Barchester Hall Park Care Home

Thank you for your kind comments about Hall Park and in particular about the receptionist who has been such a great help to you. Your comments will be passed on to our Home Manager and team. Knowing that your father has settled and been made to feel at ease is great news. The team are so welcoming at Hall Park and it's lovely for them to hear feedback from families in this way. Thank you again.


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Review from K H (Daughter of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very pleased with the accommodation - nice room, bathroom and lounges. The staff were very friendly and caring. There is a slight disappointment, however, with the food. Mum was sometimes not given enough food and the published menu was often changed on the day. Soup - although on the menu -
was not routinely offered and she was given only 2 small sandwiches, which amounted to one slice of bread at tea time. Sorry to be a bit negative, but meals are a very important part of the day.

Reply from Pat Whitbread, Home Manager at Barchester Hall Park Care Home

Thank you for your positive comments about Hall Park, our team members will be delighted to hear your feedback. With regards to meals, residents are always asked what they would like to eat, including soup. The evening menu offers the options of a warm meal, soup/sandwiches or both. We fully agree that meals are an important part of the day and take pride in the dining experience we offer, so we appreciate your feedback as it helps us improve the service we provide. As always, we have an open door policy and should you wish to discuss anything further, we would be happy to speak with you at your earliest convenience.


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Review from J L (Friend of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming reception area/receptionist. Homely initial atmosphere. Kitchen areas sometimes chaotic - not very hygienic in areas. Melted butter left out, opened bread, crockery not always spotless. Certain staff are excellent and discreet. Other staff much less so.

Reply from Pat Whitbread, Home Manager at Barchester Hall Park Care Home

Thank you for taking the time to review our home, it is lovely to hear you find the reception and atmosphere welcoming and homely. With regards to the kitchen areas, we work hard to keep these as clean and tidy as possible, however, towards the end of meal service, the worktop may have crumbs on, or the butter dish still out. This is always cleaned up as soon as service is finished, once we have ensured the dining room full of residents are all happy with their meal. However, we have since made an extra effort to improve this further. As always, we have an open door policy and should you wish to discuss anything further, we would be happy to speak with you at your earliest convenience.


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Review from Bernadine D (Granddaughter of Resident) published on 15 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks so much for the care of my grandmother. This is the best care she has had in 5 years and I will be doing my best to get her a moved here. Thank you.

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Review from Andrew (Son of Resident) published on 25 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place. The staff are attentive and caring. My Father has been there for almost two years and they have dealt with his declining situation with great care and attention.

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Review from Lorraine G (Daughter-in-law of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home. Very clean. Staff lovely. Cannot fault the home at all.

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Review from N G (Son of Resident) published on 25 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Dad became a resident of Hall Park we have been very impressed with the care he has received. Nothing is too much trouble. His room is kept very clean.

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Review from Jenny N (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in so well at Hall Park. The staff and other residents create a friendly, caring living environment. We are confident about the care our mum receives because the staff know our mum really well and keep us informed of how she is. They are always honest and supportive.
It is clear
that our mum is treated with respect and dignity.

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Review from B B (Niece of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When the time comes to go into a home I wish it could be here, as the staff are 100% great.

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Review from Margaret M (Niece of Resident) published on 30 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy our aunt is being looked after in here. It gives us peace of mind to know she is safe.

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Review from Virginia H (Sister of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most caring care home I have ever come across. My sister is so happy.

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Review from Liz (Daughter of Resident) published on 19 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Loving care in a nice purpose built home in a leafy area with nice new en-suite rooms, lovely lounges and dining rooms. The staff cared for my mum and us as if we were family. Mum lived there 5.5 yrs with dementia and some physical illnesses. District nurse service and end of life care was great and
staff looked after her and us very well. Mum always said, "this is a good place". Great location. Easy drive from Wollaton and Bramcote. Nice activities like carol service, music, crafts, sponsored events and fairs. Highly recommended.

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Review from Wendy S (Daughter of Resident) published on 27 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise too highly the loving care and attention given to my mother and extended to my brother and myself over the last few days of her life. All the staff, carers, housekeeping, laundry and kitchen could not have been more thoughtful, helpful and generous with their time and efforts to ease
that difficult period and showed the utmost tact and respect in maintaining my mother's dignity while dealing with even the most basic aspects of her care.

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Review from Ali B (Daughter of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has now been at Hall Park for almost 2 years....we viewed 10 care homes before deciding on this one. It was definitely the right choice.
In that time the staff have been so caring to mum [and me!!] even when you can see they are tired and run off their feet......they always
answer my questions and when there has been a problem [mum has been in and out of hospital several times] they always ring me to discuss it. When necessary I have also talked to the GP.
As mum's needs have changed they adapted her room and helped her use the facilities to the best she can ...special hoists and wheelchairs have made sure mum can still leave her room.
It has regular activities/outings out, varied dinners and entertainers....also a piano which mum used to play.
The whole team from the manager/carers/domestics/dining and catering/laundry ladies ALL need congratulating on doing such a good job.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Barchester Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Barchester Hall Park Care Home is calculated as follows: ( (151 Excellents x 5) + (41 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hall Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (8)

Jodie

Jodie Rakhra

Job Title: Genral Manager

Joined: 2010

Hi, my name is Jodie, and I am the General Manager here at Hall Park. Welcome to our website!


I have 23 years of experience in care, have a level 5 qualification in health and social care and have been with Hall Park for 11 years. I am excited to be working here at Hall Park and very proud to be leading a wonderful team of people, all dedicated to supporting our extraordinary residents to live the best lives they can.


Our focus is to support residents to retain their interests for as long as possible while introducing them to new ones to enjoy with new friends.


Lisa

Lisa Moore

Job Title: Senior Carer

Joined: 2012

My name is Lisa and I am a senior in the memory lane community here at Hall Park. I and my team provide the highest standard of care for the residents at all times. I look forward to seeing you on your next visit where you can take a tour of our suites the garden suite village suite entertainments suite and beech suite .


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Natasha Lindo

Job Title: Activities Coordinator

Joined: 2018

Natasha is our activities coordinator here at Hall Park. She really enjoys her job as no day is ever the same. Putting on different daily activities for the residents to enjoy and keep stimulated.


We also have a minibus which is used to take residents out.


Jamie

Jamie Wallis

Job Title: Head of Maintenance

Joined: 2014

My name is Jamie and i am the head of maintenance at Hall Park. I have been working here for over 6 years and really enjoy my job. No day is ever the same and I take great pride in ensuring the rooms at Hall Park are always snag free and looking their best. I am also responsible for maintaining the lovely gardens


Amy

Amy Ferris

Job Title: Deputy Manager

Joined: 2014

I have worked at Hall Park for 9 years now and have progressed within my job role, from care assistant to Senior to Deputy manager, I enjoy working at Hall Park as every day brings something different.


Gail

Gail Macgregor

Job Title: Unit Manager memory lane

Joined: 2021

I have been in the care sector for the past 34 years starting as a care assistant and progressing along the way. I have always enjoyed working with dementia clientele and strive to empower those living with this to be as independent as they possibly can be. I have owned and managed a community care setting as well as managing both residential and nursing settings, Having NVQ's level 2,3,4, and 5 I have a wealth of knowledge and experience which enables me to assist in leading and managing a healthy staff team alongside the General Manager and Deputy Manager.


Dave

Dave Jones

Job Title: Unit manager Residential

Joined: 2022

My name is Dave I started work in the care sector 14 years ago as a handyman however I spent a lot of time talking with residents and thought I can make a difference so started working on the care side quickly progressing from care assistant to senior to deputy Manager. I have NVQ levels 3 and 5 and have a lot of knowledge to share with others. If I can make one person's day happy then it is a job well done.


Clare

Clare Morley

Job Title: home administrator

Joined: 2023

Hi my names Clare and I am the home administrator at Hall Park.


I started my healthcare journey back in 2008 as a community care assistant and worked at Hall Park in 2010 when the doors opened for 1st time but moved on to another home with the company at the time for a career progression.


I have worked across all fields in healthcare including regional training officer to interim home manager. I feel I have a wide variety of knowledge that helps me in my current role.


Coming back to Hall Park feels like I’ve never left and I am looking forward to working alongside the team here and supporting residents and relatives with all their administrative requirements.