Barchester Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH
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9.7 116 Reviews
  • Barchester Hall Park Care Home, Nottingham
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

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Care Provided by Barchester Hall Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Rakhra (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hall Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,169

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hall Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hall Park Care Home Reviews (116)

Total of 116, showing 81-100
9.7

Barchester Hall Park Care Home has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Hall Park Care Home has 116 reviews.

Overall Experience

  • 85
  • 29
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Date Published

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Review from Amy L (Granddaughter of Resident) published on 20 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hall Park is one of the nicest care homes I've seen. The staff are so caring, understanding and friendly and they have gone that extra mile to make my grandparents feel welcome. Everything seems very clean and bright and the building has a lovely homely feel to it. Everyone at Hall Park has worked hard
to make the move for my grandparents as pleasant and seamless as possible and we are very grateful to them for all that they have done and continue to do. Thank you.

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Review from Rachel (Daughter of Resident) published on 19 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother responds particularly well to the kindness shown by the staff. Everyone is very professional and the home is beautifully presented as a living space. It is kept very clean and the laundry is an excellent service.
Attention to personal care is very good. As relatives, we are able to visit
at all times and are made to feel welcome.
The staff are friendly and very supportive and we are updated regularly on our mother's well being.

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Review from Jennie S (Sister-in-law of Resident) published on 18 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very pleasant. The home is very clean and well maintained.

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Review from Kathryn M (Daughter of Resident) published on 8 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and family and friends who visit my mother at Hall Park Care Home are immediately impressed with the welcoming atmosphere, from the bright décor, friendly staff and general freshness and cleanliness of the home. My mother is very happy there mainly due to the help and care she receives from the
staff who always try to meet her every need - nothing is too much trouble. The Pink Ladies provide regular and varied activities to which all are invited and it makes the daily routine sociable and stimulating for the residents. There is a good choice of meals and pleasant dining rooms laid up with fabric table cloths and napkins.


I have visited friends in homes and looked around other homes when trying to find the right one for my mother but none have impressed me as much as Hall Park. No-one likes the thought of placing a loved one into care but it is very comforting to know that my mother is in such a lovely place.


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Review from Alan T (Son of Resident) published on 7 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very attentive and caring creating a lovely atmosphere. Also, it is a consistent experience from all kinds of staff.

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Review from Jonathan C (Son of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A home from home that makes sure Mum is safe and properly cared for 24 hours per day. The staff are helpful and friendly and staff attrition is low showing how much they enjoy working in the home. Facilities are good with lots of variety in the organised events. The needs of each resident are cared
for despite the diversity of needs expressed (everyone is different). I know Mum is safe and she is supported in living her life within her developing condition.

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Review from Mo K (Daughter of Resident) published on 6 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel my Mum is safe and cared for at a very difficult time in her life. Her room supplies everything that she needs to keep her comfortable and the activities provide a break from monotony which she is encouraged to partake in. She eats well and always has a choice of menu. Her laundry is all taken
care of and she Is offered regular chiropodist and hairdressing options. All of the residents are encouraged to interact with each other so that nobody is left on the sidelines unless they want to be. Trips out with either member of staff or visitors are also encouraged and the outside areas are fully utilised, weather permitting. It is a home from home or as close as is available under the circumstances.

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Review from Jan J (Son of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been here for several months and seems to have settled in well. She joins in quite a few of the activities, in fact, she does more now than when she was at home. the staff are always friendly and polite to my wife and I as well as to mother.


I have no complaints whatsoever.


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Review from Linda D (Daughter of Resident) published on 24 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely care home this is, everyone from the housekeepers to the laundry, Chef to the handyman. Carers to the nursing staff. The care my mother received was second to none. They all had the time to spend with mum. She went from being a dementia resident to being a resident who could be most time
normal. This home is really lovely, rooms cleaned every day, beds changed every second week. Towels changed every day. Clothes washed and returned every day. All the staff know everyone and have time to talk to relatives. Nothing is too much trouble. Ask and it is done, questions answered with no erm I'll look it up, reviews done you can read all the files they encourage you to read the files and check all is well. Why the home was classed as good and excellent is beyond me.

Reply from Rebekah Saint, Marketing Administrator at Barchester Hall Park Care Home

Thank you for your lovely words, Linda, we did get assigned good by The Care Quality Commission but we agree with you and are aiming for excellent next time.


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Review from Dennis J (Respite Resident) published on 25 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good care and lovely friendly staff. Rooms are of a good standard with tv in each one. Plenty of interaction with staff. I would recommend this place to others and will hope to be able to have respite on a regular basis.

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Review from A M (Daughter of Resident) published on 27 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be very friendly and caring towards their residents, also their family and visitors.
They keep you up to date on what is going on with medical care etc... Which is very reassuring.

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Review from Linda L (Daughter of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my father moved into the home, he has received excellent care and support from all staff.
The management have an open door policy and always have time to speak with you.
My father has settled in well ad enjoying the activities and the food that is served in the hotel standard dining rooms.
The
laundry services is excellent and my father's clothes are returned the same day and ironed lovely.

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Review from V W (Sister of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very grateful to the wonderful treatment my sister receives at Hall Park. The staff are always welcome, cheerful and considerate - it is such a relief to know she is receiving such good care!!

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Review from A M (Son of Resident) published on 2 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that since mum has moved into the home she has been well looked after physically. I am a little disappointed that, she is not more involved in activities etc. but I do know that she is difficult to get involved as she is very shy. Generally that staff are good with mum but occasionally some do
not always think on their feet. For example when mum recently had one pair of glasses broken and another pair lost, which left her almost blind. Why did no-one track her lost pair down?
I am also waiting for the food to improve so it is always excellent. Sometimes it is, Christmas Dinner was excellent but at other times it is not.

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Review from Ann B (Friend of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have a friend in the home. When I visit the staff are really friendly and my friend seems very content. I have visited several care homes but Hall Park is the best I've been to.

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Review from Peter R (Grandson of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with care up to, yet is a very nice place for her.

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Review from Kayne R (Great-grandson of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Look after my mammar and the staff are very polite to the visitors and residents.

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Review from Tania R (Granddaughter of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very warm welcome they made my mama feel at home as she was on respite.

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Review from C M (Daughter-in-law of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am unable to make an accurate review at this time because I haven't been here a sufficient number of times. As a general comment I would say that overall the care is good and whilst my mother-in-law is unable to leave her room unaided, people do make an attempt to get her to participate in activities
- rarely this is successful I fear.
She is treated with dignity as far as I am aware by most of the staff. More attention is sometimes required regarding meal times, what is on offer and support sometimes required to eat the meal. Thanks for what you do for my mother-in-law.

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Review from Elizabeth S (Sister-in-law of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care is taken, food very good. Always nice and clean.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Barchester Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Barchester Hall Park Care Home is calculated as follows: ( (151 Excellents x 5) + (41 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hall Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (8)

Jodie

Jodie Rakhra

Job Title: Genral Manager

Joined: 2010

Hi, my name is Jodie, and I am the General Manager here at Hall Park. Welcome to our website!


I have 23 years of experience in care, have a level 5 qualification in health and social care and have been with Hall Park for 11 years. I am excited to be working here at Hall Park and very proud to be leading a wonderful team of people, all dedicated to supporting our extraordinary residents to live the best lives they can.


Our focus is to support residents to retain their interests for as long as possible while introducing them to new ones to enjoy with new friends.


Lisa

Lisa Moore

Job Title: Senior Carer

Joined: 2012

My name is Lisa and I am a senior in the memory lane community here at Hall Park. I and my team provide the highest standard of care for the residents at all times. I look forward to seeing you on your next visit where you can take a tour of our suites the garden suite village suite entertainments suite and beech suite .


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Natasha Lindo

Job Title: Activities Coordinator

Joined: 2018

Natasha is our activities coordinator here at Hall Park. She really enjoys her job as no day is ever the same. Putting on different daily activities for the residents to enjoy and keep stimulated.


We also have a minibus which is used to take residents out.


Jamie

Jamie Wallis

Job Title: Head of Maintenance

Joined: 2014

My name is Jamie and i am the head of maintenance at Hall Park. I have been working here for over 6 years and really enjoy my job. No day is ever the same and I take great pride in ensuring the rooms at Hall Park are always snag free and looking their best. I am also responsible for maintaining the lovely gardens


Amy

Amy Ferris

Job Title: Deputy Manager

Joined: 2014

I have worked at Hall Park for 9 years now and have progressed within my job role, from care assistant to Senior to Deputy manager, I enjoy working at Hall Park as every day brings something different.


Gail

Gail Macgregor

Job Title: Unit Manager memory lane

Joined: 2021

I have been in the care sector for the past 34 years starting as a care assistant and progressing along the way. I have always enjoyed working with dementia clientele and strive to empower those living with this to be as independent as they possibly can be. I have owned and managed a community care setting as well as managing both residential and nursing settings, Having NVQ's level 2,3,4, and 5 I have a wealth of knowledge and experience which enables me to assist in leading and managing a healthy staff team alongside the General Manager and Deputy Manager.


Dave

Dave Jones

Job Title: Unit manager Residential

Joined: 2022

My name is Dave I started work in the care sector 14 years ago as a handyman however I spent a lot of time talking with residents and thought I can make a difference so started working on the care side quickly progressing from care assistant to senior to deputy Manager. I have NVQ levels 3 and 5 and have a lot of knowledge to share with others. If I can make one person's day happy then it is a job well done.


Clare

Clare Morley

Job Title: home administrator

Joined: 2023

Hi my names Clare and I am the home administrator at Hall Park.


I started my healthcare journey back in 2008 as a community care assistant and worked at Hall Park in 2010 when the doors opened for 1st time but moved on to another home with the company at the time for a career progression.


I have worked across all fields in healthcare including regional training officer to interim home manager. I feel I have a wide variety of knowledge that helps me in my current role.


Coming back to Hall Park feels like I’ve never left and I am looking forward to working alongside the team here and supporting residents and relatives with all their administrative requirements.