Barchester Hall Park Care Home

Squires Avenue, Bulwell, Nottingham NG6 8GH
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9.7 116 Reviews
  • Barchester Hall Park Care Home, Nottingham
Hall Park is a warm and inviting residence in the suburbs of Nottingham; it is surrounded by parks and greenery and with great access to local amenities.

With 62 bedrooms divided between residential and dementia care units, professionals think carefully about the type of room each resident needs. Bedrooms are set across two floors, and each floor has two of its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard.

Chefs prepare a daily menu on-site, offering a variety of tasty and nutritious meals. These can be taken in the restaurant-style dining room or in residents' rooms as preferred. Special diets will be catered for.

Activities staff manage a busy events schedule, planning daily activities in the home as well as regular trips beyond it. Residents and their families participate in planning these, to make sure everyone always has things to look forward to.

There are also two acres of beautiful landscaped gardens and a large patio area, perfect for outdoor socialising. Care workers understand that moving into Hall Park will be a considerable transition, but it's one they try to make feel as easy as possible. By helping you arrange your room just the way you like, or bringing you your daily newspaper, they'll do the little things that make the biggest difference.

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Care Provided by Barchester Hall Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jodie Rakhra (General Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (62)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Hall Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,169

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Hall Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Hall Park Care Home Reviews (116)

Total of 116, showing 101-116
9.7

Barchester Hall Park Care Home has a Review Score of 9.7 (9.681) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Hall Park Care Home has 116 reviews.

Overall Experience

  • 85
  • 29
  • 2
  • 0
  • 0

Date Published

116
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6
17
99

Review from Christine P (Daughter of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming. All staff are helpful and kind. Father here for respite initially, standard and care has been excellent.

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Review from Albert S (Brother of Resident) published on 5 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is well cared for. We are quite satisfied with his care.

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Review from Christine B (Daughter of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased that there isn't a continuous turnover of staff. Help towards making 90th Birthday party go well. Expected the care to include soaking dentures at bedtime. On one occasion the toilet floor and carpet were soiled and could not be dealt with until the next day.

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Review from Deborah B (Daughter of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been warm and welcoming and the rooms are lovely. The food is good and there is plenty of choice. My mum has memory issues and hasn't accessed any of the activities, staff prompts would be very helpful.

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Review from Andy V (Relative of Resident) published on 27 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the interaction I have had with the staff is excellent. They have been wonderful and so kind. There is not a problem that cannot be sorted. The change in my next of kin since she arrived is fantastic she looks four years younger.

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Review from Wendy T (Niece of Resident) published on 20 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found the home very welcoming and clean. My aunt seems to be doing ok, she worries that she spends too much time in her room alone.

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Review from Betty W (Friend of Resident) published on 12 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend who recently went to stay at Hall Park Care Home, I did not recognise her, she looked so well, she said how she was so happy and that everyone was so nice and friendly. She loved doing the exercises and goes to all the clubs.

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Review from Dorothy B (Wife of Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to look at other care homes but this was the best. My husband has settled very well. We are very happy with all the staff.

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Review from Jane B (Daughter of Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled in lovely at Hall Park, it was a hard time for the family at the time, to choose a care home for him. Dad always is dressed lovely and looks smart. Staff work hard and they will always help with any concerns which I may have. The food they have at meal times is healthy and they have
a choice of several meals. We are welcome to eat with dad if we wish to. Staff are very friendly, always happy and have a smile on their faces and are very polite. There are activities every day and all are encouraged to take part. My dad has Alzheimer's, so he has his good days and some days not so good. In the hallways and lounges there are things on walls and in the rooms eg. pictures, boxes with old photos in, to help with their memories. In all, I could not be happier with the care my dad is getting.

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Review from E H (Resident) published on 16 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been comfortable here for 3 and half years. Staff are generally friendly and caring. Choice of food has deteriorated since I moved in.

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Review from Helen M (Daughter of Resident) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is a lot better than most but I do feel money is spent on how it all looks rather than substance. A new catering company was hired with fancy menu and tablecloths but the food seems worse than before, particularly for mum who is a vegetarian. We were told there would be more veg options and
a better range but staff said they still have to request veggie meals!

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Review from T S (Nephew of Resident) published on 22 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication between staff is not great, when my aunty was moved from the ground floor to the first floor (dementia) we were not told prior to this happening, when questioned about this we were told that one staff member said she thought we'd agreed this with another staff member but didn't ring us
to check. My aunties tv remote was broken, I took it to the floor reception desk and was told it would be fixed/repaired, when I visited a week later it hadn't been, I complained and when the maintenance man brought a replacement he told me that he had not been informed about it at all previously.

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Review from Janice M (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hall Park has always attracted very caring pleasant staff. It has a very welcoming and friendly atmosphere and the staff go out of their way to help, support and encourage the residents.

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Review from G G (Son of Resident) published on 12 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had a short stay of respite care. He was very happy here and made friendships with other residents. He got on well with and was well liked by the staff. Our impression of the facilities and staff was extremely favourable. We would have no hesitation in recommending Hall Park Care home.

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Review from N L (Nephew of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent, pleasant helpful service.

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Review from C S (Son of Resident) published on 10 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Parents very happy here. Friendly staff, plenty of activities, comfortable accommodation. Food has declined since new caterers took over.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Barchester Hall Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Barchester Hall Park Care Home is calculated as follows: ( (151 Excellents x 5) + (41 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 204 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Hall Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Sep 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Top 20 Large Care Home Groups 2025

Recipient: Barchester Healthcare Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Barchester Healthcare Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Barchester Healthcare Ltd

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (8)

Jodie

Jodie Rakhra

Job Title: Genral Manager

Joined: 2010

Hi, my name is Jodie, and I am the General Manager here at Hall Park. Welcome to our website!


I have 23 years of experience in care, have a level 5 qualification in health and social care and have been with Hall Park for 11 years. I am excited to be working here at Hall Park and very proud to be leading a wonderful team of people, all dedicated to supporting our extraordinary residents to live the best lives they can.


Our focus is to support residents to retain their interests for as long as possible while introducing them to new ones to enjoy with new friends.


Lisa

Lisa Moore

Job Title: Senior Carer

Joined: 2012

My name is Lisa and I am a senior in the memory lane community here at Hall Park. I and my team provide the highest standard of care for the residents at all times. I look forward to seeing you on your next visit where you can take a tour of our suites the garden suite village suite entertainments suite and beech suite .


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Natasha Lindo

Job Title: Activities Coordinator

Joined: 2018

Natasha is our activities coordinator here at Hall Park. She really enjoys her job as no day is ever the same. Putting on different daily activities for the residents to enjoy and keep stimulated.


We also have a minibus which is used to take residents out.


Jamie

Jamie Wallis

Job Title: Head of Maintenance

Joined: 2014

My name is Jamie and i am the head of maintenance at Hall Park. I have been working here for over 6 years and really enjoy my job. No day is ever the same and I take great pride in ensuring the rooms at Hall Park are always snag free and looking their best. I am also responsible for maintaining the lovely gardens


Amy

Amy Ferris

Job Title: Deputy Manager

Joined: 2014

I have worked at Hall Park for 9 years now and have progressed within my job role, from care assistant to Senior to Deputy manager, I enjoy working at Hall Park as every day brings something different.


Gail

Gail Macgregor

Job Title: Unit Manager memory lane

Joined: 2021

I have been in the care sector for the past 34 years starting as a care assistant and progressing along the way. I have always enjoyed working with dementia clientele and strive to empower those living with this to be as independent as they possibly can be. I have owned and managed a community care setting as well as managing both residential and nursing settings, Having NVQ's level 2,3,4, and 5 I have a wealth of knowledge and experience which enables me to assist in leading and managing a healthy staff team alongside the General Manager and Deputy Manager.


Dave

Dave Jones

Job Title: Unit manager Residential

Joined: 2022

My name is Dave I started work in the care sector 14 years ago as a handyman however I spent a lot of time talking with residents and thought I can make a difference so started working on the care side quickly progressing from care assistant to senior to deputy Manager. I have NVQ levels 3 and 5 and have a lot of knowledge to share with others. If I can make one person's day happy then it is a job well done.


Clare

Clare Morley

Job Title: home administrator

Joined: 2023

Hi my names Clare and I am the home administrator at Hall Park.


I started my healthcare journey back in 2008 as a community care assistant and worked at Hall Park in 2010 when the doors opened for 1st time but moved on to another home with the company at the time for a career progression.


I have worked across all fields in healthcare including regional training officer to interim home manager. I feel I have a wide variety of knowledge that helps me in my current role.


Coming back to Hall Park feels like I’ve never left and I am looking forward to working alongside the team here and supporting residents and relatives with all their administrative requirements.