I can not praise the experienced staff highly enough for the care and attention they give he
Richard G (Son of Resident)
The carers and entertainment staff were engaged with the residents
Elizabeth R (Wife of Resident)
I find the staff to always be very helpful, friendly and very knowledgeable
D J (Niece of Resident)
Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.
Oak Lodge Care Home has a Review Score of 9.6 (9.616) out of 10, based on 11 reviews in the last 2 years. Over all time Oak Lodge Care Home has 122 reviews.
Review from Doris S (Wife of Resident) published on 2 November 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane W (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.616) out of 10 for Oak Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.841 for Oak Lodge Care Home is calculated as follows: ( (106 Excellents x 5) + (20 Goods x 4) ) ÷ 126 Ratings = 4.841
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.775 Points relating to the number of positive Reviews for Oak Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2. 11 Positive Reviews ÷ 14.2 = 0.775
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Sep 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 27 Mar 2025
Spacious rooms available for dementia nursing care. All rooms are tastefully decorated, some overlooking the home’s attractive gardens. Residents can bring items from home such as ornaments, photos and small items of furniture to make more homely.
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Job Title: General Manager
I am the General Manager at Oak Lodge. I have been in this role for four years but have been working in care for more than eleven.
I started out as a support worker for adults with learning disabilities. I then moved into home management and four years ago I moved from learning disabilities into the elderly care sector.
Before working in care I had various careers including Live Music Venue management in Camden town and plant mechanics.
In my spare time I like to challenge myself physically and have completed the London classic twice and I am now in training for Iron Man 2021.
I love working in a care environment as I feel privileged to be able to support our residents to continue to live safe happy lives with a good dose of fun thrown in for good measure!
Job Title: Clinical Services Manager
I joined the Oak Lodge team in 2019 as Clinical Services Manager. I have been working in a healthcare setting for 30 years, both within Private and NHS settings.
I am very passionate about working in the elderly care sector and ensuring our residents continue to have a meaningful and good quality life. We have a wonderful team here and I enjoy supporting and encouraging them every day so they develop.
In my spare time, I enjoy playing tennis, dancing, swimming, squash and cycling.
Job Title: Financial Administrator
I joined the team in 2016 - I previously spent over 20 years’ working for the Department of Work and Pensions and after taking voluntary redundancy I thought my experience would be a good fit for this role.
I enjoy supporting our residents and their loved ones and answering any questions they have, working as part of a great team who care for our residents and the endless supply of home-made cakes and biscuits!
I live locally and I am married with one son and I enjoy films, quizzing and gaming with my son.
