Springfield House

21 Entry Hill Park, Bath BA2 5ND
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9.3 21 Reviews
  • Springfield House, Bath
Springfield House provides accommodation and personal care for older people, including people living with dementia.

Care is provided across three separate units, which have adapted facilities.

Staff are dedicated, passionate and experienced to ensure residents are expertly and empathetically cared for.

Relatives and friends are well informed and are encouraged to visit the home at any time.

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Care Provided by Springfield House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Springfield (Bath) Ltd
  • Person in charge
  • Danella Daniels (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (39)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Springfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,250 – £1,250
    • Self-Funded Residential Dementia Care £1,250 – £1,250
  • (these prices are only a guideline, please contact Springfield House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • All visitors are requested take a LFT before entering the home
    The LFT must be shown to a staff member
    Wash basin outside the building for visitors to use.
    Mask must be worn during your visit


Springfield House Reviews (21)

Total of 21, showing 1-20
9.3

Springfield House has a Review Score of 9.3 (9.305) out of 10, based on 9 reviews in the last 2 years. Over all time Springfield House has 21 reviews.

Overall Experience

  • 15
  • 5
  • 0
  • 0
  • 1

Date Published

21
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12

Review from R C (Sister of Resident) published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Springfield Care Home in Bath for just over 3 years. During this time he has been happy, relaxed, interested, occupied and the days have been happy. He loves the morning entertainments and usually sings and often joins in with the dancing. It really does feel like a family for
him. Sadly a few months ago he became more challenging and his behavior was unpredictable. Nevertheless, the home have called in support and advice and hope to get him through this difficult time with their skill and patience.

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Review from Pam T (Cousin of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly cousin was wonderfully cared for by the team at Springfield House for 15 months prior to her death in November 2024. At all times my cousin was treated with the utmost care and respect. The stuff took time to get to know her as a person and I always left after each visit feeling that she
was being well looked after in pleasant and clean home. Her end of life care was exemplary and her every need was taken care of.

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Review from L N (Daughter of Resident) published on 3 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my personal view, Springfield House is the best care home. My mum was at the care home until she sadly died on 31/10/2023. She had been urgently transferred from another local care home after she'd been attacked by another resident. Mum's medical care at Springfield and GP who attended the home were
brilliant. Springfield House was faultless in every respect, the staff from cook (lovely food) cleaners, DIY person to the carers, activities staff and the manager feel like friends and family to me. Mum was so happy, able to be herself and her room was clean, calming and safe. It was a real home from home and even her collection of toys was looked after.

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Review from Andrea N (Daughter of Resident) published on 15 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly Mum passed away on 8.5.23 and was at Springfield for six months. All the staff were amazing, kind, caring and compassionate. They always made Mum feel at home and gave an exceptional level of care and support for all the family. We can’t fault Springfield at all and it was a joy to see all the
staff, residents and Mum in a very happy place. Thank you so much to you all.

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Review from Kay S (Niece of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family has been really impressed with Springfield. We would recommend it without hesitation.
Our experience has always been that the staff are extremely helpful, kind and patient. Liaising with various other parties, such as Social Services, Doctors, Hospitals etc, have all been as professional
and smooth as one could ever hope.
The bedroom is airy and pleasant, with a lovely garden view. The activities on offer are enjoyable and varied. The menu on offer is freshly made and delicious (according to my aunt and even my brother - who was included in a meal on his last visit! Very kindly).
We are very pleased with how our aunt has settled in and how happy she seems to be there.
Thank you, Springfield; we are truly thankful.

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Review from Mark H (Nephew of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I are so pleased that my aunt was referred to Springfield from the hospital for respite care - which is now intended to be permanent.
The improvements in her physical and mental health - and her happiness- have been little short of miraculous!
The staff are professional but lovely with
her, the quality of food and care is excellent, the building and its rooms that I have seen (bedrooms, activity rooms, dining rooms etc) are really good, their activities also seem very good and inclusive too - and my aunt certainly enjoys them! This home is far better than any other such home I have ever visited - in a different (better) league.
I and my wife are so delighted that my aunt is in Springfield - and we could not recommend it highly enough.

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Review from N L (Friend of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is an exceptional home. The staff are always available and helpful. It is spotlessly clean and has a great atmosphere. The resident I visit was in a very poor state both mentally and physically, and her transformations since being here are both impressive and astonishing. I have visited my own
parents in many care homes, and the manager here is the best I have encountered.

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Review from Katie G (Daughter of Resident) published on 7 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Springfields Care Home since February 2023, and I and my family cannot praise this home and team enough! All of the permanent staff are amazing, attentive and caring and made a massive effort to get to know my dad and sit with him to get him talking. The home and his room
are always clean and tidy. The entertainment provided is fabulous, and I have never known a residential home to engage so much with the residents! A massive thanks to all of the staff, from management to the chefs to the care staff and cleaners - you are all Amazing! Would thoroughly recommend Springfields to anyone looking for care and support for someone suffering from Dementia.

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Review from M M (Grandson of Resident) published on 9 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My grandad who had been suffering with Alzhiemers for a few years now was welcomed into Springfield after being discharged from hospital with full mobility on the 23.03.2023. Unfortunately his stay at Springfield was rather short as he was admitted back into hospital on the 02.04.2023 for reasons that
can only be explained by the carers and the manager at Springfield. We as a family were told 3 different stories as to why an ambulance was called, followed on by the manager not knowing what the carers had said to family and emergency services. We only got confirmation of admission from the paramedics. My grandad broke his hip, had severe dehydration and deteriorated so quickly the nurses didn't recognise him at the hospital. After partial surgery my grandad didn't recover and passed away. We still to this day do not know what happened, notes in the care home had not been accurately recorded, no one wants to discuss anything. It has broken our family. Life has been lost with no answers.

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Review from C W (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although mum has now had to move on as she needs dedicated nursing care, I cannot recommend Springfield House highly enough. Dementia is cruel, but mum was treated with respect and kindness at all times by all of the wonderful staff, and was very well looked after during the three months she was there.

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Review from Betty S (Partner of Resident) assisted by family/friend published on 30 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family recently needed quick respite care for my partner who had dementia while I went into hospital as an emergency patient.
Springfield House in Bath was an option and we took the vacancy. The house visit assessment was arranged very promptly and the staff were lovely, treating my partner with
the utmost respect.
Arriving at the care home, my partner was met at the door and eagerly told that they had been waiting to meet him all day. What a lovely thing to say. Obliviously he was confused because of the dementia with it being a new place but the staff bent over backwards to settle him in and treated him like a king. So nice and caring, giving him tea and biscuits and making sure he was comfortable, reassuring him all the time.
Some weeks later my partner fell very ill and I attended the care home every day. The staff were incredibly kind and efficient to us both and nothing was too much trouble for them.
Sadly my partner lost his battle for life but I will be forever grateful.

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Review from Bryan S (Husband of Resident) published on 21 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean, fresh and well kept. The staff are always friendly and helpful. The residents well cared for and with great respect. Help where required is always given at meals times and throughout the day.

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Review from NT (Son of Resident) published on 2 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased that I chose Springfield for my mum. She is happy there and very well looked after. The staff are very caring and the facilities and their upkeep excellent. They have taken steps during Covid to enable what contact has been possible under the ever-changing rules and kept us informed.

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Review from Peter H (Son of Resident) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sisters and I have always been very happy that mum is in Springfield. It has been her 'home' for over two and a half years. She has always been made to feel part of the family of carers and residents. Everyone seems to be included in the stimulating day to day busy-ness of the Terrace. When she moved
in with her furniture and pictures, her room soon became a familiar and comfortable place.

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Review from Hilary J (Wife of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Springfield for almost 6 months. He has a diagnosis of vascular dementia and requires considerable support to manage his daily personal care and maintain emotional, social wellbeing. All the staff at Springfield are really first-rate, offering him the appropriate level
of support with genuine compassion, sensitivity and most importantly, gentle and friendly humour! There is always a definite feeling of a happy, family atmosphere within the relaxed communal areas and residents are encouraged to furnish their bedrooms with lifetime, homely mementos. I chose Springfield over other care homes in the area, because of its medium size and particular reputation for the wide and varied activities on offer. Sadly, present Covid restrictions have had a dramatic impact on these, however, the manager has recruited a dedicated staff member to work with residents on a one to one and group basis. This has been a brilliant idea and is proving a great success all round.

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Review from Peter S (Son of Resident) published on 16 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Springfield for 2 years. She has advanced dementia and at times presents with challenging behaviour. I have confidence in the staff who manage these episodes. At other times she appears settled and is well cared for physically and emotionally.

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Review from Pamela H (Wife of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care and attention given to my husband. He enjoys the food and activities offered to him. Staff always very friendly and helpful to all our family. Always clean and smartly dressed.

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Review from Mr Edward H (Son of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Springfield for a year now and during that time we have been confident he is receiving the best possible care.
Prior to lockdown whenever I went to visit he would always comment how kind all the staff were to him and the excellent meals he was served throughout the day. All the
public areas and his bedroom are always cleaned to a very high standard.
During the lockdown, I have been able to call or Skype him regularly and the management team have always been available if required. My father remains a happy resident at Springfield.

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Review from Karen J (Granddaughter of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely care home! The staff look after the residents and tend to the residents own individual needs. There are always activities that the residents can join in with. The home is very clean with lovely gardens and a lovely view. The staff are professional and friendly.

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Review from Sue M (Daughter of Resident) published on 4 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has a diagnosis of mixed dementia and joined the Springfield family in June 2019.
I have absolutely no hesitation in recommending this wonderful care home. The building is kept spotlessly clean and is maintained to a very high standard, the Manager has a genuine interest and rapport with
the residents. The home is very well staffed by an extremely dedicated team of people that maintain very high standards.
Mum is always clean and nicely dressed and the food is of very high quality. She loves her room and enjoys interacting with the staff, she feels very safe and well cared for.
The atmosphere at Springfield is professional, relaxed, welcoming and supportive and everyone involved in looking after my Mother genuinely cares for her wellbeing. I am so grateful to the team for their patience, kindness, sense of humour and expertise and for making this home a proper home for my Mum.

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Current Review Score: 9.3 (9.305)

Overview of Review Score

The Review Score of 9.3 (9.305) out of 10 for Springfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.505 for Springfield House is calculated as follows: ( (90 Excellents x 5) + (5 Goods x 4) + (12 Very Poors x 1) ) ÷ 107 Ratings = 4.505

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Springfield House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Springfield House

What types of Care is Springfield House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Springfield House provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Springfield House have?

There are 39 Single Rooms.

What are the Facilities & Services at Springfield House?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Springfield House to the centre of Bath?

1.2 mile(s) as the crow flies, distance by road may be significantly further.