Aran Court Care Home - Avery Healthcare

Braymoor Road, Tile Cross, Birmingham B33 0LR
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9.5 49 Reviews
  • Aran Court Care Home - Avery Healthcare, Birmingham
Aran Court, situated in Tile Cross, between Birmingham and Solihull, specialises in dementia and nursing care.

Couples and companions are warmly welcomed and their well-being, comfort and happiness are a top priority.

Everything is done to make each resident feel as fulfilled as possible, with a wide range of activities on hand including excursions out in the home’s own minibus. The home has its own hairdressers and café to allow residents to have their hair done or enjoy hot refreshments without having to leave the home.

Nutrition, variety and presentation of food are held in high respect and all meals are cooked on the premises from fresh ingredients.

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Care Provided by Aran Court Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 86 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Epilepsy
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Natasha Walmsley (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (86)

Funding & Fees Guide for Aran Court Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • Self-Funded Nursing Care from £1,100
    • Self-Funded Nursing Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100
  • (these prices are only a guideline, please contact Aran Court Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aran Court Care Home - Avery Healthcare Reviews (49)

Total of 49, showing 1-20
9.5

Aran Court Care Home - Avery Healthcare has a Review Score of 9.5 (9.456) out of 10, based on 16 reviews in the last 2 years. Over all time Aran Court Care Home - Avery Healthcare has 49 reviews.

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Review from Lyn B (Daughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The lady walked us round prior to mum arriving & was delightful, happy & engaging. Since mum has been there another lady has been superb as have others. Nothing has been too much & they have really helped mum settle.

Reply from Michelle Bywater, Home Manager at Aran Court Care Home - Avery Healthcare

Hi Lyn, Thank you for your lovely comments and I'm glad Mum has settled well into the Aran Court Community.


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Review from Linda J (Sister of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely care home. Can't fault anything, nothing is too much trouble. The staff go above and beyond, really caring. Would recommend it, outstanding.

Reply from Michelle Bywater, Home Manager at Aran Court Care Home - Avery Healthcare

Hi Linda, thank you so much for your kind words, it is much appreciated and we adore him, he has settled lovely into life at Aran Court.


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Review from S O (Daughter of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Aran Court is an extremely welcoming environment where you are met with smiles from the moment you walk through the doors. There is an air of contentment throughout the building and staff are always willing to help and reassure both residents and visitors without hesitation.
Any queries or problems
are dealt with swiftly and there is a level of transparency evident in all decisions made. I would certainly recommend this care home to any relatives looking for 'live in' care.

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Review from R S (Friend of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly home. Always made to feel welcome. Excellent care staff. Very helpful and considerate to all residents. Highly recommend this home and the brilliant work they do.

Reply from Natasha Walmsley, Home Manager at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care.
Best wishes,
Natasha
(Home Manager)


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Review from K S (Friend of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience was good, but one woman stood above the rest. Kind, caring, polite, hard-working and a great personality. On the second floor, she works in the office. I've cared for my friend for 34 years voluntarily. She has probably been the best when you go through life some people are not great but
one staff member, she was a real team winner.

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Review from T T (Daughter of Resident) published on 10 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came to Aran Court a few weeks ago. She has come on leaps and bounds. The staff have helped greatly to settle her into a different routine and way of life.
She seems to be completely happy and has a smile on her face the majority of the time.
Lovely care home and lovely staff.

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Review from P S (Son of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a relief it is to have our precious Mum in such a safe and caring environment. Staff and facilities are superb, particularly from hardworking activities staff and nurses. Even reception staff engage fully with residents and go out of their way to show support, interest and compassion to residents
and their visitors. Thank you all!

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Review from Isabel W (Daughter of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was transferred to Aran Court Care Home from hospital in February and was a resident there until she passed away in May. Throughout Mum's stay I was very impressed and reassured that she was receiving excellent care. All staff showed great kindness to Mum and were very attentive and proactive
in her care, swiftly identifying her needs and putting actions in place to address them. Communication between staff and myself was very good - I was kept well-informed and any queries I had were addressed promptly.
From the minute we stepped into the reception area Mum's family and friends were greeted with smiles and made to feel welcome; nothing seemed to be too much trouble and there was always a feeling of calm, warmth and friendliness.
I would not hesitate to recommend Aran Court Care Home and am very grateful to everyone there that Mum was able to spend the final months of her life in such a pleasant, caring and happy environment.

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Review from D S (Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by the staff is outstanding. The care teams are well trained and they are supported by a well-structured and effective management team. The service provided by the kitchen, laundry, housekeeping, activities and maintenance is also excellent. If you have any issues it is reassuring
to know that there is a wonderful support network and a dedicated wellbeing team ready to help. Entering the home you are met with a warm welcome from the staff. The management team will make time for you if you need to discuss something with them. It is a warm, caring place to live.

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Review from J J (Mother of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management and caregivers are very good. Housekeeping and catering staff are very approachable if there are any problems. All staff and management are very pleasant and make you feel welcome and always ask visitors if they are ok.

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Review from R B (Brother of Resident) published on 17 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mostly very good. Some improvements like cutting food small. Don't lose clothes.

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Review from M S (Son of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum gets the proper care now and me and my partner are very pleased with the care.

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Review from E M (Son of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After my mother was moved from the hospital to the care home without our knowledge it was refreshing to speak to a receptionist who was friendly, informative and courteous. On attending the care home, I found it to be clean, facilities and security to be very good.

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Review from K R (Daughter of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum spent a month in Aran Court for much-needed respite care. The staff were excellent, caring, respectful and kind. Dad visited Mum every day and was made very welcome with lots of tea! Thank you, Aran Court.

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Review from Hayley H (Friend of Resident) published on 1 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a great home, warm and welcoming. There are always fun activities happening or trips out. Walking around and the staff always say hello and the residents look so happy. I love the coffee morning, there's are always fresh pastries.

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Review from Barry P (Son of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, well-appointed room, very good quality meals. Dedicated, caring and compassionate staff have helped mum settle in and have kept me updated with her progress. Wide range of regular activities for residents which mum has gotten involved in and enjoyed. Very grateful mum is in your care!

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Tile Cross and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. It is also nice to hear that she enjoys the range of daily activities provided by our talented well-being team. Thank you for your kind words, best wishes


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Review from Lesley F (Daughter of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Aran Court in March 2022 and resided there until he passed away in December 2022.
The care, kindness and compassion shown was excellent. The staff exceeded all expectations and showed genuine affection for my dad. Communication and support by the office staff was superb. I would
not hesitate to recommend Aran Court Care Home.

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Review from Richard G (Husband of Resident) published on 11 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are absolutely excellent in their care and consideration for the residents.
Rooms are reasonable, as are furnishings.
Only concerns are clothes not hung up and some things missing (six pairs of slippers and six pillows). But Wife seems happy and well cared for so that's all that matters.

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Review from Jeffrey C (Brother-in-law of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and home is good. Staff helpful and kind.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home. Your feedback is truly invaluable to us and our staff team, who go over and above the standards on a daily basis in order to provide an exemplary level of care. Best wishes, Rachel.


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Review from Sylvia C (Sister-in-law of Resident) published on 24 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Found my brother-in-law still in bed a few times at 10.30 to 11 am, one time he was in darkness with his curtains still closed from evening time. A few times also his breakfast plate was still in his bedroom at lunchtime. Carers are very friendly and polite.

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Current Review Score: 9.5 (9.456)

Overview of Review Score

The Review Score of 9.5 (9.456) out of 10 for Aran Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.584 for Aran Court Care Home - Avery Healthcare is calculated as follows: ( (124 Excellents x 5) + (47 Goods x 4) + (13 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 185 Ratings = 4.584

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.872 Points relating to the number of positive Reviews for Aran Court Care Home - Avery Healthcare is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2. 15 Positive Reviews ÷ 17.2 = 0.872

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Frequently Asked Questions about Aran Court Care Home - Avery Healthcare

What types of Care is Aran Court Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aran Court Care Home - Avery Healthcare provide?

Palliative Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Aran Court Care Home - Avery Healthcare have?

There are 86 Single Rooms.

What are the Facilities & Services at Aran Court Care Home - Avery Healthcare?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aran Court Care Home - Avery Healthcare to the centre of Birmingham?

5.7 mile(s) as the crow flies, distance by road may be significantly further.