Review from Kim F (Daughter of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience

All of the staff are excellent. Kind, caring and person-centred. The needs of the residents always comes first. The staff look after my Mum very well.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care on a daily basis. I will be sure to pass your kind comments on to the rest of the team. Best wishes, Rachel.

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Review from J L (Daughter of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience

All good. Friendly staff. Good communication between relatives and management.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is also pleasing to hear that you are kept well-informed about your loved one's health and well-being, giving you the peace of mind you deserve. Best wishes, Rachel.

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Review from Peter R (Friend of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience

Happy to be here considering her circumstances.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We would like to thank you for your kind words, your feedback is truly invaluable to us and our staff team. Best wishes, Rachel.

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Review from S H (Wife of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience

My husband has settled well and has been well looked after by excellent staff. The staff keep me well-informed regarding is health.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We would like to thank you for your kind words regarding the care your husband has received since being a member of our loving care community, giving you and your family peace of mind. We are delighted to hear that he has soon settled into his new surroundings and that you are being kept up to date with his health and well-being. Best wishes, Rachel.

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Review from Valerie T (Daughter of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience

Lovely, friendly place. Staff/carers very helpful. Always willing to help residents.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Best wishes, Rachel.

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Review from M J (Daughter of Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience

The staff are so helpful and willing to listen to concerns that I might have. They also interact well with my mom and she reacts well to them. Always having a laugh. The main thing, she is settled and looked after very well.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We are delighted to hear how satisfied you are with the exceptional level of care that your mom has received by our dedicated staff team. It is a true pleasure to have your mom as part of our loving care community, giving you and your family the peace of mind that you deserve. Best wishes, Rachel.

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Review from Janet P (Daughter of Resident) published on 11 September 2022
Submitted via Website • Report

Overall Experience

My mom who recently passed away came to Aran Court Care Home 2 years ago after being in hospital. She was very low when she arrived but soon blossomed again under the care of the lovely staff at Aran Court. She benefitted greatly from the social contact, care and activities provided at the home. Mom

because ill and bed bound from February this year till she passed away in July. The care and warmth from the staff was excellent and the care and respect for us as relatives was also so kind. I would be happy to recommend the home to anyone.

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Review from Susan J (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience

We have found the care home to be excellent. Caring staff team. Personalised service. All residents on Mom's floor present as happy and enjoying life. Excellent entertainment programme for residents. The staff team are supportive to our family too. They welcome visitors and encourage family inclusion.

Mom has been in the care home for 6 months and we have no complaints. We are very thankful that Mom is happy and cared for.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home in Birmingham. We would like to thank you for your kind words regarding the care your Mom has received since being a member of our loving care community. We understand that moving a loved one into care can be an overwhelming experience for all parties, and therefore, we offer our full support in ensuring this process is smooth and stress-free. We are also delighted to hear that Mom enjoys participating in the daily activities provided by our talented well-being team. Our residents' friends and loved ones are always welcome to visit and join in with our activities. Best wishes, Rachel.

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Review from W S (Daughter of Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience

I have always found the standard of care at Aran Court to be excellent. The carers seem to genuinely care for the residents and I feel that my dad has a good quality of life here. The activities are varied and you can see that the residents are enjoying themselves. My dad's needs are met and if he needs

to see a doctor this is arranged and also any emergencies are dealt with efficiently. I am always consulted on any changes that may occur. The rooms are spacious and very modern and the residents' own possessions can be brought in. Obviously, the last two years have been difficult and I have missed the flexibility of visiting whenever I want, but hopefully as restrictions are lifted this will improve. Well done to everyone - doing an excellent job.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home and for your amazing 5-star rating. It is a true pleasure to have your dad staying with us in the loving care community that we create, giving you and your family the peace of mind you deserve. The well-being of our residents is our primary concern, and we are so pleased that the daily activities provided by the talented well-being team are so well received. We understand that the Covid 19 restrictions imposed by the Government were difficult for all parties involved, therefore we continued to assist residents and their loved ones to stay connected via alternative means. Now restrictions have been lifted we look forward to welcoming you back for regular visits. Best wishes, Rachel.

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Review from Philip P (Son of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience

I cannot speak highly enough of the care my dad received at Aran Court over a period of 5 years. The care team and the management team made a difficult time for me and my family much more bearable, they showed compassion when I needed it most. His room was always kept clean and tidy and the food was

nutritious and plentiful, definitely 5 stars.

Reply from Rachel Aran, Marketing Administrator at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team, who go over and above the standards to provide person-centred care for all our residents. Our housekeeping team take great pride in making the home clean and welcoming for residents and visitors alike. I will be sure to pass on your kind comments to the rest of the team. It was a true pleasure caring for your dad. Best wishes, Rachel.

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Review from K P (Respite Resident) published on 27 November 2020
Submitted via Postal Card • Report

Overall Experience

I went to the home following my discharge from the hospital. I was in poor health and needed 24-hour care. The peace and quiet, plus the kindness and dedication of the staff mean my health began to improve. As I prepared to go home and grow stronger, I was allowed to do small tasks for myself with help

always on hand if needed. The meals were varied and the portions large. My room was adequately furnished and serviced regularly by friendly staff. The common parts were clean and lounge created a comfortable friendly place for activities. The friendly, relaxed atmosphere was ideal for recovery. Thank you.

Reply from Ryan Farrelly, Marketing Assistant at Aran Court Care Home - Avery Healthcare

Thank you for taking the time to review Aran Court Care Home. Our staff team will be delighted to hear your positive feedback and most importantly that they were able to make you feel comfortable and relaxed during your temporary stay at our home. I will be sure to pass on your kind message. Best Wishes, Ryan.

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Review from Muzz M (Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience

I was in the care home for just over three months due to an accident. I had bilateral fractures in both feet and could not weight-bear for over two months. The staff were very kind, polite and more than capable at their jobs. That goes for management, admin, care staff, physios, cleaners and nurses.

They all looked after me and kept my spirits up during a very difficult time. I cannot thank them enough.

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Review from A F (Respite Resident) assisted by family/friend published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience

I was only in Aran Court for two weeks. I found it very good. The staff were friendly and helpful. They looked after me well under the circumstances of covid-19.

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Review from K A (Daughter of Resident) published on 2 June 2020
Submitted via Website • Report

Overall Experience

I have found this care home to give my mum very good care. They understand my mums care needs and work with my mum throughout the day to ensure she is comfortable and is caused the least amount of stress. Yes, the home may lack luxury frills but I would rather the fact that my mum has suffered fewer

infections and is well nourished and is in an environment where the staff seem happy in their work and she sings to herself.

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Review from T B (Son of Resident) published on 18 February 2020
Submitted via Postal Card • Report

Overall Experience

Very good, only concern or problem is the range of food on offer.

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Review from Khalid M (Son of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience

My mum lives in this care home. The care staff are very useful, they take good care of my mum. The home manager is very good and professional at her job and she is very helpful. The chef is good at his job and pays great attention to my mum's meals as mum is a Muslim and he buys halal meat for her.

Mum is very comfortable at Aran Court. I thank everyone at this care home for their service.

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Review from Yvonne H (Niece of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience

My sister and I visited our much loved aunt. She looked so cosy and more importantly, she is well hydrated and clean and with good mouth care evident. The room is clean and no nasty aroma at all which shows that domestic and care staff are providing a very good support to our aunt.
We both live out

of area so are very pleased to know excellent care standards are being adhered to. Thank you.

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Review from J J (Sister of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience

My brother was well looked after by all the staff. You gave your best for him. Cannot fault anything. Will recommend for future.

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Review from Angie C (Mother of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience

Amazing place, the staff are a blessing, the management too, even down to the cleaning and reception staff. They all can't do enough for you. The care and attention your loved one gets is first class, I wouldn’t want my mother to be in any other place. She loves the food, her room is very spacious and

homely and entertainment is of the highest. Why would we, as a family, not want her to hear she will live out her days in a very happy environment and we, as a family, are very pleased with how she is treated as well as the other residents. Their care is amazing and nothing is too much trouble. Thank you Aran Court for making my mums stay as comfortable as she can possibly be.

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Review from Angie K (Mother of Resident) published on 14 June 2019
Submitted via Website • Report

Overall Experience

My mum has been in 8 weeks and I couldn't be happier, the staff treat her excellently and her care is very good, she hasn’t been the same for years, but since being in Aran Court she has had the best care and she is the happiest she has been in years. I would definitely recommend this home to anyone

and recommend anyone to put there mother, father, grandma, grandad etc here, love this place.

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Aran Court Care Home - Avery Healthcare

Care Provided by Aran Court Care Home - Avery Healthcare

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Funding & Fees Guide for Aran Court Care Home - Avery Healthcare

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