Review from Gilly H (Daughter of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience

We have found Sutton Court to be wonderful. Staff amazing, I cannot commend them enough. The night staff were amazing! Such love, kindness and compassion. There are several members of staff in particular who are wonderful! Rooms spotless, food fab, what else can I say? 10 stars out of 5! Will miss you

all.

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Review from Malcolm H (Son of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience

Having viewed several nursing homes, which were considered houses both based in Sutton. My sister and I were not overly impressed and decided to hold out for hopefully something better to become available. Fortunately, several days later, a place became available at Sutton Court Care Centre, so as soon

as I visited the home, I knew this was the right place for Mum. Being purpose-built and not very old, it was like a hotel, and the staff were so happy and helpful. Mum could not have wished for a better place to end her days on this earth - many thanks.

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Review from Maureen L (Wife of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience

My husband says he is very happy staying here and the staff look after him very well and he has no complaints so far.

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Review from Ross K (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience

My mum spent exactly one year here at Sutton Court Care Centre. During this time she deteriorated from her condition as expected. However, her excellent care and kindness was always shown by the staff looking after her. Especially during her last couple of days she was shown great compassion, as was

I and my family, and my/her wishes were fully met.

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Review from K H (Daughter of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience

My mother was moved into Sutton Court Care Home following her discharge from hospital with a diagnosis of stage 4 cancer. She was well looked after with experienced nurses who were very attentive to her needs and in her palliative care, towards the end of her life, they were excellent. I give a 5 star

review for their continued success towards their patients and especially my mother.

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Review from Irene M (Wife of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience

I cannot speak highly enough of the care that my husband received during his recent stay in this wonderful care home. His every need was catered for and I am deeply grateful for the kindness and consideration of all the staff and management that looked after him.

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Review from Jane B (Daughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience

My father was admitted to Sutton Court Care Centre on 8/8/2023 with Alzheimer's and vascular dementia with challenging behaviour. He was being assessed for funding and was regularly assessed by the social workers who were monitoring the amount of hours that were needed to keep him safe and the safety

of the care centre staff.
The care centre staff were excellent, and my father always looked clean and well cared for. We were kept informed of any changes as soon as they happened, and the staff were very polite and conscientious. My father sadly passed away on 27/10/23.

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Review from Peter N (Son of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience

The staff at Sutton Court Care Centre were amazing when they cared for my mother. They were curious, kind, and treated her with dignity at all times. Nothing was too much trouble and would fulfill any wishes she had.
During her last hours they supplied us with teas and juice and were very supportive.
Overall

they were wonderful people and we are very grateful for their hard work.

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Review from D R (Niece of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience

My aunt was admitted here after her discharge from hospital. She was very ill and was very dependent in all her needs. She had her ninety-seventh birthday during her stay and tried to participate in the very nice celebration that was arranged for her. Admission was made very easy, following a phone

call. No delay in getting matters sorted. All grades of staff showed great respect to my aunt and her family and friends. I am so pleased that her end of life here was carried out so well.

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Review from L W (Niece of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience

My aunt only came to Sutton Court four weeks ago, but we are so happy how she was cared for.
A lovely place for her final weeks/days. Very clean and lovely staff who took care of her for us. Thank you so much.

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Review from Dolan A (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience

Sutton Court Care Centre is a family home for my Mother who has been living here in an assisted care facility since August 2020. It is a warm, caring, loving atmosphere where my Mum feels at home. The staff are wonderful, kind, generous and empathetic. They treat Mum as if she is their family. The management

is excellent and always has a patient pair of ears for all complaints and addresses issues very fast. Overall, I would rate them excellent in all spheres. Love you so much Sutton Court, from my heart.

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Review from D M (Son of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience

I visited eight or so on care homes on behalf of my father when he needed 24 hour nursing care and Sutton Court was my preferred choice early on. Luckily, after showing my father round three places, his favorite was also Sutton Court.
The deciding factors were the warm and family atmosphere, the attitude

of everyone we dealt with and the care my father receives. I've been lucky to be able to visit him most days for several months before flying home and I am certain he is in the best possible place.
The home is close to the shops, if needed, and the bus services are good with a hospital being a short car ride away. I've never had a problem parking and I've used the buses too.
The food at meal times is very well presented and, as soon as you sit down as a visitor tea, coffee and biscuits are offered, so it's easy to chat. The shared areas on the ground floor are light and the activities on offer look just right. I very rarely give 5/5 on any survey, but Sutton Court deserves it.

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Review from Brenda P (Daughter of Resident) published on 18 August 2023
Submitted via Postal Card • Report

Overall Experience

My Mother, who is on occasions challenging to deal with, has been at Sutton Court Care Centre for 7 weeks and I cannot fault the care and attention she has received. I looked into several other care homes before deciding on Sutton Court and am so glad I did because, in my view, Sutton Court is second

to none.

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Review from J C (Friend of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience

Everyone in this home is lovely. All the staff are very helpful and caring. Rooms very clean, light and airy. Good to see how the staff spoke very kindly towards my friend. It smelt so lovely and clean!

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Review from W N (Daughter-in-law of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience

You could not have made my mother-in-law feel more welcome. She has settled quicker than we thought. We know she is being well cared for, and the staff are lovely to her. Thank you.

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Review from Tony B (Son of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience

My dad was transferred here directly from the hospital and was given an end-of-life diagnosis. The staff were very welcoming, and even though this was a particularly difficult and painful time for the family, they respected our privacy and treated my dad with the utmost dignity. They even helped us

to celebrate his birthday with him and were so kind to us all. They allowed us all to spend his final hours with him and even found the time to give us refreshments. Nothing was too much trouble that night. A special thanks must go to two particular members of staff who were just absolute angels and gave us so much strength. Dad would’ve loved you both.

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Review from S P (Daughter of Resident) published on 9 March 2023
Submitted via Postal Card • Report

Overall Experience

Mum enetered Sutton Court Care Centre in March 2020, just before the first Covid lockdown. She had been diagnosed with dementia and was 97 at the time. The staff have been caring, looking after her professionally and with dignity at all times. She celebrated her 100th Birthday as restrictions were being

lifted in May 2022. Visiting the home after her death this month, we found the staff very open and positive in their support, and they clearly knew our Mother very well. Care staff, duty staff, reception and management all contributed to making the last three years of her life comfortable and dignified.

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Review from Julie R (Daughter of Resident) published on 6 March 2023
Submitted via Postal Card • Report

Overall Experience

My mother was diagnosed with dementia about three years ago and was referred to Sutton Court for assessment. Covid broke out across the country, so it was decided that she should stay at Sutton Court. This was a Godsend for our family, as she has been well cared for ever since. All staff have been respectful

and have gone above and beyond o look after this 100-year-old. She sadly died this week, and we have been kept informed every step of the way. Thank you, Sutton Court Care Centre.

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Review from Christine E (Wife of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience

The staff are professional, kind and thoughtful. They made my husband's life better by giving him the attention he needed. Did not sit him in a chair and forget about him.

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Review from Trevor S (Nephew of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience

My aunt resided in this care home for over three years. We honestly were very pleased we chose this excellent home for her. All staff we engaged with are committed to providing friendly excellent care. The home is spotless and has very modern facilities. I would recommend this home to anyone.

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Sutton Court Care Centre

Care Provided by Sutton Court Care Centre

Good to Know

Funding & Fees Guide for Sutton Court Care Centre

Facilities