There is no restrictions on visiting times.
There is a small carpark to the rear of the property or sufficient parking on Thorn Park Road.
Thorn Park Care Home has a Review Score of 9.0 (8.991) out of 10, based on 7 reviews in the last 2 years. Over all time Thorn Park Care Home has 11 reviews.
Review from R E (Husband of Resident) published on 25 March 2024
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Value for Money
Review from C S (Daughter of Resident) published on 12 September 2023
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Overall Experience
4.0 out of 5
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Value for Money
Review from C W (Son of Resident) published on 16 August 2023
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Value for Money
Review from Amy M (Granddaughter of Resident) published on 10 July 2023
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from H E (Friend of Resident) published on 23 May 2023
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Overall Experience
4.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Value for Money
Review from Gordon M (Partner of Resident) published on 18 May 2023
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Review from C M (Daughter of Resident) published on 18 May 2023
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
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Value for Money
Review from P C (Friend of Resident) published on 12 August 2022
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Activities
Management
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Value for Money
Review from W W (Friend of Resident) published on 2 August 2022
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Overall Experience
4.0 out of 5
Facilities
Care / Support
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Treated with Dignity
Food & Drink
Staff
Activities
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Value for Money
Review from R H (Husband of Resident) published on 1 August 2022
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F G (Wife of Resident) published on 1 August 2022
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.0 (8.991) out of 10 for Thorn Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.345 for Thorn Park Care Home is calculated as follows: ( (34 Excellents x 5) + (45 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 84 Ratings = 4.345
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.646 Points relating to the number of positive Reviews for Thorn Park Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 7 Positive Reviews ÷ 7.4 = 0.946
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Feb 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
We currently have 1 rooms available
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Job Title: Registered Manager
Joined: 2010
I have over 25 years, experience of working within health and social care, for the past 20 years of my career I have been a Registered Manager in both residential care homes and supported living services.
I have GNVQ Advanced in health and Social Care, BTEC National Diploma in Health and Science Studies, Diploma in Community Mental Health and Level 5 Diploma in Health and Social Care Management.
I am proud to have the support of the Deputy Manager Sarah Latham, as well as the rest of the Thorn Park Team.
We are committed to deliver high quality person-centred care and support in a happy homely environment, where our residents genuinely feel that it is their home, they feel relaxed, valued and fulfilled in their daily lives and our commitment to support the staff team, to develop their skills and expertise to empower them to be inspired by the work they do.
We are privileged to have such a diverse staff team who have a wealth of skills, experience and talent, and each of them are able to contribute something positive in their work. We are St Luke’s Six Steps End of Life Champions, which has enabled us to advance our skills and knowledge in delivering exceptional quality, end of life care to our residents. Our “Dementia Champion,” works closely supporting and training our staff team in on-going initiatives to continue to improve the quality of care for residents living with dementia and to maintain their wellness.
We have an outstanding Activities Coordinator, who is highly qualified with a Diploma in Dementia Care and Mental Health and her talent and bespoke meaningful activities enriches the lives of our residents.
I am privileged to work for Mannamead Care and my knowledge and experience enables me to support and be part of the wider team within all of our services, in the role of director of operations.
