Ty Penrhos Care Home

2 Beddau Way, Ty Penrhos, Caerphilly CF83 2AX
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8.7 36 Reviews
  • Ty Penrhos Care Home, Caerphilly
Ty Penrhos Care Home is a modern homely setting specialising in residential and nursing dementia care and a community for adults with physical disabilities. Positioned in the newly developed Castlegate area of Caerphilly, Ty Penrhos has been built to exacting standards and incorporates the very latest thinking to support residents to maximise their independence.

Staffed by a highly experienced team, Ty Penrhos has been designed to accommodate the changing needs of its residents. Accommodation is based on the principle of providing a smaller homely wing within the safety and security of a modern structure. This provides the opportunity for people to be cared for in a personalised and familiar setting by a consistent and dedicated colleague team.

Ty Penrhos provides en-suite accommodation for 83 people across five areas/communities, which support orientation with careful consideration for colour, light and furnishing. Each community has its own facilities with spacious movement spaces, lounge/dining areas and kitchenette, and assisted bathing.

All bedrooms at Ty Penrhos exceed minimum space requirements and are equipped with an en-suite walk-in shower room with toilet and basin. Every effort has been made to incorporate the concept of dignity, privacy and choice into the community. All bedrooms are fitted with telephone points, Wi-fi access and TV units.

Meals are prepared in the high-tech kitchen, where individual and specialist diets can be catered for by experienced and professional colleagues / team members.

Additional services at the home include a hairdressing and religious services for residents' convenience. The home is also equipped with commercial laundry facilities that offer the highest standards of service.

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Care Provided by Ty Penrhos Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 83 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Davis (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2021
    • Number of floors: 4

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions to visiting times as relatives and friends are encouraged to spend as much time as they wish with loved ones.


  • Parking

  • Free onsite parking.


Ty Penrhos Care Home Reviews (36)

Total of 36, showing 1-20
8.7

Ty Penrhos Care Home has a Review Score of 8.7 (8.704) out of 10, based on 10 reviews in the last 2 years. Over all time Ty Penrhos Care Home has 36 reviews.

Overall Experience

  • 28
  • 6
  • 2
  • 0
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Date Published

36
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Review from E B (Granddaughter of Resident) published on 2 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I'm happy with the care my Nan is receiving, she seems happy in the care home and likes the carers around her. Always lots of activities going on for the residents to take part in and a different variety of foods throughout the week for them to eat.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your kind review. I am pleased that you are happy with the care your nan is receiving and the activities which are varied to accommodate individual residents.


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Review from J E (Daughter of Resident) published on 18 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ty Penrhos stood out when I was looking for a place for my mum. She has been a resident since Sept 2023 and it proved to be the best place for her. The staff show care and kindness and understand her frustrations due to her Alzheimer's. The whole place is always clean and has a pleasant calm atmosphere.
When she moved from residential to nursing the staff went out of their way to make it as easy as possible. They arrange lots of activities which the residents all seem to enjoy. I can't praise them enough.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your kind words and I'm glad your mum has settled well and enjoys all the activities.


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Review from Norman H (Husband of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been at the care home for 18 months. We were concerned that she wouldn't settle in, as she can sometimes struggle in social situations, but she has. She seems to be happy and the staff look after her well. She enjoys being in the lounge with the other residents so she can see what's going
on. She seems to be very content at the moment and we hope it continues.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Many thanks for your kind words. I am pleased to hear that your wife is settling well, and will let the staff know about your review.


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Review from A W (Son of Resident) published on 8 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always a good atmosphere at the home. Staff are always very good. Very helpful with me, always giving me updates on my mother and just explaining to me how she has been doing.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you very much for your review, it is always appreciated to have some lovely comments for the care provided to your Dad.


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Review from A S (Great-granddaughter of Resident) published on 26 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting Mountain View, the unit seemed calm and peaceful and all the staff were friendly and busy doing various tasks. One lady in particular, always goes out of her way to say hello and chat. Which is lovely when visiting. It makes you feel like a friend is caring for your family member.
Another
lady also made a concerted effort to say hello and chat. She spoke passionately about the morning's activity session and a recent course she had been on. It was lovely to hear someone speak so positively about their role.
I also experienced her interacting with other residents, she showed great care and consideration even though I could see she was extremely busy. The smallest thing which really left an impression was that she made a point of sitting in a different spot so all residents could chat and see her.
Mountain View has always been a lovely community. The unit felt full of love and care, and it was a pleasure to visit.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your kind review, The staff work really hard and get pleasure from seeing the residents they care for be content and happy. I will let all the staff know of your kind words, which I know will make them feel elated. Many thanks.


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Review from J S (Daughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in this care home since August 2023. She has received very good care. She has been prescribed medication which has had a positive effect. I always feel welcome at the home and able to express any concerns to management. I do feel staff are under pressure and this is sometimes evident.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your positive review, we always aim to provide a high standard of care and pride ourselves in the work we do as a team.


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Review from Mandy T (Daughter of Resident) published on 14 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing facility, staff are exceedingly friendly and helpful. Mum has settled in here so well, nothing is too much trouble for these guys. Mum is happy, well cared for and happy. I would recommend Ty Penrhos and Daffodil Ward to anyone. The Manager and the team are amazing with mum and with ourselves.

Reply from Carolann Jones, Management Information Officer at Ty Penrhos Care Home

Thank you for your review. We are pleased that your mum has settled in well.


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Review from L O (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Dad is well cared for in Ty Penrhos Care Home by caring staff.
The quality of food however is a concern. Dad is not receiving a balanced diet. Fruit and vegetables do not appear to be a consideration in the meal planning.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for placing your review on Carehome Wales. It is very pleasing to know that you are happy with the care your loved one is receiving. I will take on board what you have said about the menu and will have a chat with the chef to see how we can rectify this.


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Review from Catherine E (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, satisfied and the staff are very friendly and helpful. However, food needs an urgent review e.g. a lack of fruit and vegetables and/or choice of meals. Meals are often repeated and do not look appetising e.g. mashed potatoes covered in tinned tomatoes (tea).

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your review. I will look into your concerns and feedback.


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Review from Keith J (Friend of Resident) published on 18 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend on Mountain View regularly and the staff are always kind and welcoming. He is being cared for so well and looks really happy. He looked so poorly before coming into the home and I never thought he would ever look this good again. He has even started speaking to the staff, that shows
he feels comfortable with them.

Reply from Karen Johns, Deputy Manager at Ty Penrhos Care Home

Thank you for your lovely kind words. I will ensure the team on Mountain View are told.


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Review from A T (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great home. Clean and welcoming. Nothing too much trouble from all of the staff. Great care given and attentive to detail. Alway keeping updated on activities that they have done. Staff caring and friendly.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your lovely review, it is nice to know that you are happy with the care given to your loved one.


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Review from Steve M (Son-in-law of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident for over a year at Ty Penrhos Care Home. The staff have been flexible and helpful at all times and have made the transition as easy as it can possibly be. We are grateful that she is being looked after in the best environment possible for her.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for the lovely review, we are pleased that your mother-in-law has settled with us.


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Review from L M (Daughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely cannot fault the care Mum is receiving. Nothing is too much trouble and the ratio to residents on Mum's unit is amazing.
Management go above and beyond. Constant contact with Mum's unit. Activities, trips and fundraising are well organised.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for your review, it is pleasing to know that you and your mum are happy with the home and all we provide.


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Review from B M (Husband of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Ty Penrhos since June of last year on Daffodil Rise. She is happy and well looked after by all the staff who are excellent. Nothing is too much trouble for them and they treat my wife as if she were a member of their family, for which I am extremely grateful.

Reply from Karen Davis, Manager at Ty Penrhos Care Home

Thank you for the review you have left. I will ensure that the team working on Daffodil Rise are aware of the lovely comments you have given them.


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Review from David A (Son of Resident) published on 1 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

To everyone on Mountain View who looked after my Mum. On behalf of our family, I would like to thank you all from the bottom of our hearts for looking after and caring for my Mum during her time on Mountain View. The warmth of your welcome and the love and care you gave to my Mum meant more than you
will ever know and for that, we are and always will be eternally grateful. Thank you Ty Penrhos, for everything.

Reply from Carolann Jones, Information Management Officer at Ty Penrhos Care Home

Thank you for your lovely review, we will pass your comments on to all the colleagues at Ty Penrhos.


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Review from J A (Wife of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I couldn't manage to look after my husband, who suffered from Alzheimer's/dementia/cancer, I was advised by the hospital, where he was admitted for respite, that he had deteriorated and I wouldn't be able to cope. I started looking for nursing homes, which I dreaded. I was asked to travel to Splott,
which I was not prepared to do. However, I was offered a place in Ty Penrhos Care Home, which I accepted at once as a friend of the family had firsthand experience, as her father had been cared for there. Also, all my family live in Caerphilly and the surrounding area. We were both treated like their own family. I was really happy and my husband settled in very well and I could see he would be happy too.

Reply from Carolann Jones, Information Management Officer at Ty Penrhos Care Home

We are pleased that your husband has settled in well at Ty Penrhos. We will pass your lovely comments on to the colleague team.


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Review from Cynthia W (Wife of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing on behalf of my husband who is a fairly new resident at this care home. I have found the staff most helpful and polite. He is well cared for and always looks clean and tidy. He enjoys the food (the breakfast is his favourite). His room feels cosy and warm with a few of his own pictures
and TV. After visiting him, I come away knowing he is well looked after, which gives me great peace of mind.

Reply from Carolann Jones, Executive PA at Ty Penrhos Care Home

Thank you for your lovely review. We are pleased that your husband has settled in well.


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Review from L L (Granddaughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the level of care my grandfather has received so far. This one-to-one carer is fantastic, and my grandfather clearly enjoys his company. Lots of activities - it's great to see photos of the residents taking part in these. Clean home, spacious rooms, excellent staff - couldn't ask
for more. Having worked in ASC myself previously, I know how hard it can be to find the right care provider, so I'm very impressed with Ty Penrhos so far!

Reply from Carolann Jones, Executive PA at Ty Penrhos Care Home

Thank you for your lovely review. We will pass your comments on to the team at Ty Penrhos.


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Review from T L (Daughter of Resident) published on 13 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good activities and interaction with residents in the home. The home is always clean and welcoming, the staff are always polite and friendly, and nothing is too much trouble for them, and we, as a family, are always kept up to date on visits and by phone calls. My father has one-to-one care during the
day; we are very happy with the care and safety this provides him with. My dad interacts and responds well with his carer; he is calmed by him when he gets agitated and loves his daily games of dominos. Dad appears happy, well cared for and well-fed.

Reply from Carolann Jones, Executive PA at Ty Penrhos Care Home

Thank you for your lovely review; we are pleased that your Dad has settled and enjoys living at Ty Penrhos.


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Review from Janet H (Daughter of Resident) published on 8 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst having difficulty visiting my father due to Covid restrictions, I was always able to talk to a member of staff regarding his health. I have found all the staff in Caerphilly Unit to be very caring, kind and supportive. Now I am able to visit whenever I want, I have always found my father to be
clean, shaven and safe.

Reply from Carolann Jones, Executive PA at Ty Penrhos Care Home

Thank you for your lovely review. We are pleased that you are happy with the level of care your father is receiving.


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Current Review Score: 8.7 (8.704)

Overview of Review Score

The Review Score of 8.7 (8.704) out of 10 for Ty Penrhos Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.422 for Ty Penrhos Care Home is calculated as follows: ( (63 Excellents x 5) + (42 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 116 Ratings = 4.422

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.282 Points relating to the number of positive Reviews for Ty Penrhos Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 8 Positive Reviews ÷ 16.6 = 0.482

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Meet the Team (10)

Karen

Karen Davis

Job Title: Home Manager

Joined: 2016

Karen has over 33 years of experience working for the NHS in clinical and managerial roles. She has gained vast experience working in the social care sector as a Clinical Nurse Manager and Deputy Manager and has Diplomae in Palliative care and management.


Karen has worked at Ty Penrhos Care Home since February 2016, she is registered with both the Nursing & Midwifery Council and Social Care Wales. Karen was made Home Manager in May 2022.


The team at Ty Penrhos is committed to providing a high standard of quality care treating all residents as individuals with compassion, empathy and love, treating them as if they were family.


Karen

Karen Johns

Job Title: Deputy manager

Joined: 2016

Karen has over 9 years experience of working in Forensic Mental Health and has been employed at Ty Penrhos Care Home since July 2016.


She commenced work as a staff nurse providing care for residents with dementia and was promoted to Clinical Unit Lead in August 2020, where she went on to complete her QCF level 5.


Karen has also stepped up as Interim Deputy Manager from March 2021 to January 2022. She is a valued member of the Ty Penrhos Team and is well respected by her colleagues, residents and their families.


As of May 2022, She then was promoted to the permanent role of deputy manager.


Karen

Karen Irvine

Job Title: Domestic Team Lead

Joined: 2014

Karen started work at Ty Penrhos Care Home August 2014 as a domestic. She gained experience as a supervisor and completed the Level 2 ILM in Management and was promoted to domestic Team Leader during 2018. She is committed to her role and is a well-respected member of the Ty Penrhos Team.


Kathryn

Kathryn Gunter

Job Title: Clinical Lead Nurse

Kate is the clinical lead on one of our dementia communities at T? Penrhos. She has a vast knowledge of dementia and shares this with her team to enable them to provide person-centred care for each resident who lives in her community.


Alison

Alison Landrygan

Job Title: Clinical Lead Nurse

Joined: 2015

Alison has worked at T? Penrhos since 2015 and is the clinical lead for our Adults with Physical Disability (APD) Community. This is a complex community which provides care for younger adults. Alison has vast knowledge of providing this specialist care and passes her knowledge on to her team to ensure they receive person-centred care.


Machala

Machala Evans

Job Title: Clinical Lead Nurse

Machala is the clinical lead on our Mountain View dementia community. She has vast knowledge in providing care for the residents who live in her community which she shares with her team.


Alex

Alex Antonescu

Job Title: Clinical Lead Nurse

Joined: 2020

Alex is the Clinical Lead in our Caerphilly community.


Previously, he has worked in a range of different settings and joined the team at T? Penrhos in 2020. He has vast clinical knowledge and skills.


Samantha

Samantha Hillman

Job Title: Nursing Care Assistant

Samantha joined us as a care assistant and has recently moved to a role as a nursing care assistant after completing the Nursing Assistant Programme. She leads a team of care assistants in our Ogmore Lane community, which provides care for ten residents with an onset of a dementia.


Laura

Laura Richards

Job Title: Activities Coordinator

Joined: 2016

Hi, my name is Laura Richards I joined Ty Penrhos in January 2016 on the domestic team and now I decided to take a leap and join the activities team, I am loving my new role, and I really enjoy getting to know all the residents and their families on a one-to-one basis.


I love singing and dancing with the residents and seeing them all so happy and smile, it brings me so much joy and I feel like this position fits me very well, as it’s so rewarding. I can’t wait for our upcoming events and festive activities to begin.


Linda

Linda Day

Job Title: Receptionist

Joined: 2011

Linda has worked in Ty Penrhos for 11 years since it’s opening. She has experience in personnel and training having contact with visitors and professionals who visit the home also has a good telephone manner and is always willing to help colleagues.


Frequently Asked Questions about Ty Penrhos Care Home

What types of Care is Ty Penrhos Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ty Penrhos Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Ty Penrhos Care Home have?

There are 83 Single Rooms.

What are the Facilities & Services at Ty Penrhos Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ty Penrhos Care Home to the centre of Caerphilly?

1.3 mile(s) as the crow flies, distance by road may be significantly further.