Ty Penrhos Care Home

2 Beddau Way, Ty Penrhos, Caerphilly CF83 2AX
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8.7 36 Reviews
  • Ty Penrhos Care Home, Caerphilly
Ty Penrhos Care Home is a modern homely setting specialising in residential and nursing dementia care and a community for adults with physical disabilities. Positioned in the newly developed Castlegate area of Caerphilly, Ty Penrhos has been built to exacting standards and incorporates the very latest thinking to support residents to maximise their independence.

Staffed by a highly experienced team, Ty Penrhos has been designed to accommodate the changing needs of its residents. Accommodation is based on the principle of providing a smaller homely wing within the safety and security of a modern structure. This provides the opportunity for people to be cared for in a personalised and familiar setting by a consistent and dedicated colleague team.

Ty Penrhos provides en-suite accommodation for 83 people across five areas/communities, which support orientation with careful consideration for colour, light and furnishing. Each community has its own facilities with spacious movement spaces, lounge/dining areas and kitchenette, and assisted bathing.

All bedrooms at Ty Penrhos exceed minimum space requirements and are equipped with an en-suite walk-in shower room with toilet and basin. Every effort has been made to incorporate the concept of dignity, privacy and choice into the community. All bedrooms are fitted with telephone points, Wi-fi access and TV units.

Meals are prepared in the high-tech kitchen, where individual and specialist diets can be catered for by experienced and professional colleagues / team members.

Additional services at the home include a hairdressing and religious services for residents' convenience. The home is also equipped with commercial laundry facilities that offer the highest standards of service.

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Care Provided by Ty Penrhos Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 83 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Davis (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2021
    • Number of floors: 4

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions to visiting times as relatives and friends are encouraged to spend as much time as they wish with loved ones.


  • Parking

  • Free onsite parking.


Ty Penrhos Care Home Reviews (36)

Total of 36, showing 21-36
8.7

Ty Penrhos Care Home has a Review Score of 8.7 (8.704) out of 10, based on 10 reviews in the last 2 years. Over all time Ty Penrhos Care Home has 36 reviews.

Overall Experience

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Review from Dawn A (Daughter of Resident) published on 30 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident here since Dec 2021, and from the first visit, I have nothing but praise. They have and are continuing to provide a great standard of compassion in their continuing high standard of care of my father. He has advanced dementia and is non-mobile. The staff are always welcoming,
My dad always looks calm and comfortable whenever I visit and now the restrictions have lifted we can go anytime. I love how they try and continue to engage with him and encourage him to participate in activities. His favourite is singing. Daffodil Rise has recently been painted and looks fresh, his room is always clean and the ensuite wet room is perfect for his needs. Staff are accommodating and email exchanges are prompt. Fabulous Care home. Thank you for all you are continuing to do.

Reply from Carolann Jones, Executive PA at Ty Penrhos Care Home

Thank you for a lovely review, we will pass your comments on to the colleague team at Ty Penrhos. We are so pleased your father has settled in well.


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Review from Angela W (Daughter of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Now that Covid has relaxed restrictions, I feel happier giving a true assessment of care. Whenever I visit, I am made to feel welcome, and the care attendants are always happy to accommodate me and my wishes. The home is light, airy and lovely and clean. Staff seem to interact cheerfully with residents,
even under challenging circumstances. I do feel that all bread should be wholemeal to assist with common toilet problems and fibre helps.

Reply from Carolann Jones, Executive PA at Ty Penrhos Care Home

Thank you for your lovely review. Our residents are given the choice of what bread they wish to have, but we find the majority prefer white bread.


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Review from Stephen A (Son of Resident) published on 17 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was at Ty Penrhos for 6 years. She suffered from vascular dementia as well as diabetes, which added extra problems. I wish to give a massive thank you to every member of staff at the home, especially on Daffodil unit. The wonderful care and love given to my mum has left me and my family totally
and utterly grateful to the superb staff. I don’t know all the names but special mention to those who cared for mum over the years. Thank you all so much.

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Review from Josephine (Daughter of Resident) published on 24 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff at Ty Penrhos for the kindness they showed to my mother whilst she was a resident at Ty Penrhos. My mum suffered from Alzheimer’s, and we were only able to visit her once before the lockdown started, but the staff seemed very kind and compassionate.
So, once again,
many thanks to all the staff

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Review from Andrea B (Daughter of Resident) published on 11 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad transferred to Ty Penrhos in August from another dementia care home as his condition had deteriorated and he now required nursing care. Due to the coronavirus restrictions, we were unable to previsit the home but soon realised what a great choice we had made. The excellent staff made sure we
were kept well informed with how he was settling in and the few phone calls/outdoor visits we had with my dad confirmed how well he was being looked after. He sadly became very poorly within weeks and I cannot praise the clinical lead nurse and her nursing and care staff high enough. Their professionalism, compassion and end of life support helped us as a family cope with the very difficult and upsetting time as he sadly passed away. The staff are genuinely caring for the residents and treat them with respect. The home is purpose-built, rooms are spacious and everywhere is kept lovely and clean. Would recommend this home to anyone looking for a care home for their loved one.

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Review from Tracy M (Daughter of Resident) published on 3 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum’s dementia had deteriorated at the beginning of the year, which led to her transfer from another care home to Ty Penrhos care home. We were immediately impressed with the level of care she received from the staff, along with the compassion shown during a significant dip in her behaviour. Unfortunately
before mum was able to really settle in, Covid 19 hit all care homes and we were unable to visit her. Our family throughout this time have been reassured with all aspects of her care, from the excellent communication with staff to the activities team who have worked so hard to keep families in touch and the level of care and wellbeing for all residents. We can highly recommend this care home and the management involved in the running of this care home.

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Review from Elizabeth I (Daughter of Resident) published on 30 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided in the nursing EMI unit for 9 years until her recent passing. I cannot praise the unit highly enough. She was so well taken care of and so well cared for, I was fortunate enough to not have to worry about her whilst she was there. It is obvious that the nurses and carers are devoted
to their jobs and genuinely care for the residents that they support. My experience of staff end of life support is that they are equally sensitive to the needs of residents and family members. I would have no hesitation in recommending this home to anyone looking for suitable accommodation for their loved ones.

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Review from Jane W (Daughter of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the second care home that dad has been in. This meets his needs from all aspects. The staff are very helpful and friendly and management/lead staff are always approachable.


It is always welcoming and feels like dads home. Everyone works as a team and carry out tasks as they need doing.
Plenty

of activities with a monthly calendar to advise. There are also meetings for families to meet up.

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Review from Jane W (Daughter of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into this Home approximately two months ago. All the staff there are very kind, caring and understanding. They are also extremely knowledgeable and have always treated Dad with the utmost respect. They also liaise closely with the doctors' surgery nearby and will organise transport to the
local hospitals if necessary as well as communicating regularly with family members.
The building itself and Dad's room is very clean, tidy, bright and spacious and looks more like a 3 star hotel than a care home!

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Review from B H (Son of Resident) published on 24 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has just arrived in Ty Penrhos, having moved from another part of the country to be near family. Staff have been lovely and welcoming, and have been thinking of lots of ways to make my Mum comfortable and to help her find friends. We’re very pleased and my Mum is beginning to settle in after
only a few days. Thank you. As this is early days the only thing we’ve not been able to comment on yet are activities.

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Review from Marilyn R (Husband of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has the most excellent care I could have imagined. He is a vegetarian. All his needs are met, even with his diet. He always looks clean, nicely dressed and his clothes are looked after. The care staff are wonderfully caring, thoughtful and happy. There is a lovely atmosphere. Every member
of staff integrates with my husband and all other residents. One of the carers is so hard working and thorough but another is above and beyond all, caring, calm, a real bonus to the residents and staff. Also to visitors - most courteous and professional.

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Review from Mair D (Daughter of Resident) published on 25 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident at Ty Penrhos for several years and she, and I, couldn't be happier with the care that she's received throughout that period. The staff are very professional, the home is always clean and tidy, and the bedrooms and community rooms are very spacious. That it is a purpose built
nursing/care home is quite evident. Couldn't be happier.

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Review from Terry B (Son of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Ty Penrhos to anyone and all its staff. I would give them 10 out of 10. Absolutely fantastic place.

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Review from Jillian J (Daughter of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Ty Penrhos for almost 2 years. My mum's care has been excellent and the staff are fantastic. They were able to get mum back walking when she entered the home after having been in hospital for several months. As a family, we only wish mum could have been in Ty Penrhos earlier
in her illness when she would have been able to experience the care home's activity programme. Well done Ty Penrhos.

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Review from Emma I (Daughter of Resident) published on 27 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care at Ty Penrhos is absolutely excellent. The Carers become part of your family, my dad sadly passed away this month whilst at Ty Penrhos and I can honestly say without the staff supporting us as a family, we would never have got through this upsetting time. Dad was always clean and
tidy and loved the carers so much. My dad's illness was first described to us as a journey one which the staff at Ty Penrhos, were with us every step of the way. The Love and devotion they showed not only to dad but the other residents too, was excellent whilst always being able to remain professional at the same time. I am very proud to say that 6 of the carers from the unit dad was a resident on, were bearers at my dads funeral, so I can truly say they cared for my dad right to the very end of his journey. We will be eternally grateful to all at Ty Penrhos for the care and dedication they gave to us all especially dad. Thank You.

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Review from Lynda H (Daughter of Resident) published on 26 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Ty Penrhos since March 2016. This is a fantastic facility for dementia/nursing and residential care. Within days of coming out of the hospital, the kind staff has settled mum into the home. The staff working in this home are 5 Star. They are compassionate, friendly, loving,
sympathetic and go the extra mile to help the residents feel like that are in their own home. The nursing staff and care staff keep in contact with relatives and keep us up to date with any issues involving mum.
The entertainment staff in the home put on lovely social events and activities for the residents too. Ty Penrhos provides such great care, that our family have had a weight of worry lifted off our shoulders, knowing that our mum is so well cared for and all her needs are met. I would encourage anyone who is looking for a care home bed in the Cardiff/Caerphilly area to visit Ty Penrhos and assess the comfortable conditions provided for residents themselves.

Reply from Chris Hurn, Quality and Comms Administrator at Ty Penrhos Care Home

Thank you Lynda for taking the time to write your lovely thoughts and review of Ty Penrhos. I'm glad that the home and its staff have provided such a positive experience for yourself and your mother. I will pass on your review to Geraint and his team at the home as I'm sure they would love to read it. Kind regards.


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Current Review Score: 8.7 (8.704)

Overview of Review Score

The Review Score of 8.7 (8.704) out of 10 for Ty Penrhos Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.422 for Ty Penrhos Care Home is calculated as follows: ( (63 Excellents x 5) + (42 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 116 Ratings = 4.422

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.282 Points relating to the number of positive Reviews for Ty Penrhos Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 8 Positive Reviews ÷ 16.6 = 0.482

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Meet the Team (10)

Karen

Karen Davis

Job Title: Home Manager

Joined: 2016

Karen has over 33 years of experience working for the NHS in clinical and managerial roles. She has gained vast experience working in the social care sector as a Clinical Nurse Manager and Deputy Manager and has Diplomae in Palliative care and management.


Karen has worked at Ty Penrhos Care Home since February 2016, she is registered with both the Nursing & Midwifery Council and Social Care Wales. Karen was made Home Manager in May 2022.


The team at Ty Penrhos is committed to providing a high standard of quality care treating all residents as individuals with compassion, empathy and love, treating them as if they were family.


Karen

Karen Johns

Job Title: Deputy manager

Joined: 2016

Karen has over 9 years experience of working in Forensic Mental Health and has been employed at Ty Penrhos Care Home since July 2016.


She commenced work as a staff nurse providing care for residents with dementia and was promoted to Clinical Unit Lead in August 2020, where she went on to complete her QCF level 5.


Karen has also stepped up as Interim Deputy Manager from March 2021 to January 2022. She is a valued member of the Ty Penrhos Team and is well respected by her colleagues, residents and their families.


As of May 2022, She then was promoted to the permanent role of deputy manager.


Karen

Karen Irvine

Job Title: Domestic Team Lead

Joined: 2014

Karen started work at Ty Penrhos Care Home August 2014 as a domestic. She gained experience as a supervisor and completed the Level 2 ILM in Management and was promoted to domestic Team Leader during 2018. She is committed to her role and is a well-respected member of the Ty Penrhos Team.


Kathryn

Kathryn Gunter

Job Title: Clinical Lead Nurse

Kate is the clinical lead on one of our dementia communities at T? Penrhos. She has a vast knowledge of dementia and shares this with her team to enable them to provide person-centred care for each resident who lives in her community.


Alison

Alison Landrygan

Job Title: Clinical Lead Nurse

Joined: 2015

Alison has worked at T? Penrhos since 2015 and is the clinical lead for our Adults with Physical Disability (APD) Community. This is a complex community which provides care for younger adults. Alison has vast knowledge of providing this specialist care and passes her knowledge on to her team to ensure they receive person-centred care.


Machala

Machala Evans

Job Title: Clinical Lead Nurse

Machala is the clinical lead on our Mountain View dementia community. She has vast knowledge in providing care for the residents who live in her community which she shares with her team.


Alex

Alex Antonescu

Job Title: Clinical Lead Nurse

Joined: 2020

Alex is the Clinical Lead in our Caerphilly community.


Previously, he has worked in a range of different settings and joined the team at T? Penrhos in 2020. He has vast clinical knowledge and skills.


Samantha

Samantha Hillman

Job Title: Nursing Care Assistant

Samantha joined us as a care assistant and has recently moved to a role as a nursing care assistant after completing the Nursing Assistant Programme. She leads a team of care assistants in our Ogmore Lane community, which provides care for ten residents with an onset of a dementia.


Laura

Laura Richards

Job Title: Activities Coordinator

Joined: 2016

Hi, my name is Laura Richards I joined Ty Penrhos in January 2016 on the domestic team and now I decided to take a leap and join the activities team, I am loving my new role, and I really enjoy getting to know all the residents and their families on a one-to-one basis.


I love singing and dancing with the residents and seeing them all so happy and smile, it brings me so much joy and I feel like this position fits me very well, as it’s so rewarding. I can’t wait for our upcoming events and festive activities to begin.


Linda

Linda Day

Job Title: Receptionist

Joined: 2011

Linda has worked in Ty Penrhos for 11 years since it’s opening. She has experience in personnel and training having contact with visitors and professionals who visit the home also has a good telephone manner and is always willing to help colleagues.