Ocean Living

734 Mumbles Road, Mumbles, Swansea SA3 4EL
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11 Reviews
  • Ocean Living, Swansea
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Care Provided by Ocean Living

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Teri Edwards (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (13)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (13)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Ocean Living

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Security check on arrival and sign visitors book.


  • Parking

  • On street parking with limited spaces. Pay and display car parks nearby.


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Ocean Living Reviews (11)

Over all time Ocean Living has 11 reviews.

Overall Experience

  • 7
  • 3
  • 0
  • 0
  • 1

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11

Review from Nicol W (Brother of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My sister was the youngest resident at Ocean Living, (aged 70), and lived there for quite a few years. She fell at the home and was taken to hospital with three broken toes. She was in the hospital for about five weeks as she had developed complications, which resulted in her passing away on May 28,
2022. The only time Ocean Living have contacted us was to ask us to come and clear her room, not how she was. This was even before she passed away. The home (although told), has not been in touch to offer condolences or sympathy. I do not blame the staff, but I blame the manager as he has shown no 'Duty of Care' as my sister was still a resident. All the manager was concerned about was if the home would be paid for that month as after a few weeks the payments would stop.
I find their attitude disgusting, for a home that is supposed to care for the elderly as their only concern is money-related.
Would I recommend Ocean Living, certainly not.

Reply from Craig Thorburn, Manager at Ocean Living

The resident in question was a joy to have and enjoyed her six year stay with us making many friends with residents and staff. We enjoyed many happy times together and was particularly good at quizzes sharing her general knowledge.
In relation to the review from her brother, we are very disappointed that he feels this way after taking such good care and focusing on person-centred care. After losing some mobility my involvement with both Physiotherapy, D/N, CPN and GP who all had input in her care plan, sadly she fell shortly afterwards.
We as a Residential Care Home have a duty of care and an ambulance was called and the resident was taken to A&E. The resident in question was not in a position to return as it would not have been safe due to her mobility as confirmed with safeguarding, this was the correct decision until such a time there was an improvement.
We were in regular contact with the ward, physiotherapist and discharge team we also made numerous attempts to call her brother without success.
We were then informed after three weeks via the hospital the resident in question had been assessed as nursing and as a Residential Home discharged from our care.
It was not until ten days later when her brother came to collect residents’ belongings that we were sadly informed of her passing.
It is regrettable to receive an inaccurate review and continue to provide tailored person-centred care with all care professionals and family involved.


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Review from J W (Resident) published on 30 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything satisfactory.

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Review from Russell H (Son of Resident) published on 15 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and settled in Ocean Living. It has a friendly and social atmosphere and excellent catering. The staff are very accommodating and the location is excellent.

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Review from Barbara B M (Resident) published on 11 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've been in Ocean Living for several years and always found the staff and conditions first class.

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Review from Lynne W (Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I arrived at Ocean Living in September 2016 as I needed more care. It is a very nice place and the room is spacious. The food is very nice and the staff are very caring.

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Review from Margaret L (Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfactory.

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Review from Liz P (Daughter of Resident) published on 17 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very impressed with the overall welcome, everyone is very friendly and there is a positive attitude to the way the home is run.
Mum is settling in slowly, she particularly likes her new room with the spectacular sea view, she is also enjoying the homemade meals.
It is reassuring for her family
to know that she is being well looked after and that all her care needs are being met.

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Review from K R (Daughter of Resident) published on 13 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum went into Ocean Living on short term basis 5 weeks ago. Feeling very apprehensive she was made to feel welcome by staff and fellow residents. "The food is hot and tasty and is homemade", coming from someone who wasn't eating very well this was encouraging. Mum is now staying in Ocean Living on a
long term basis.
Staff are very accommodating and helpful to her needs.

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Review from Philip E (Resident) published on 3 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good food. The staff are excellent and the rooms are very good. The area outside is very good with plenty to do and see. I would recommend the care home to my friends and family.

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Review from Ron (Brother of Resident) published on 14 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly atmosphere, staff welcoming and obliging at all times and premises always immaculately kept. However, activities/entertainment are limited.

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Review from Barbara M (Resident) published on 2 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am most happy here. Staff etc are excellent.

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Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Ocean Living

What types of Care is Ocean Living registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ocean Living provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Ocean Living have?

There are 13 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Ocean Living?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ocean Living to the centre of Swansea?

3.7 mile(s) as the crow flies, distance by road may be significantly further.