Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
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9.7 102 Reviews
  • Sunnyview House Care Home, Leeds
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements.

This purpose-built home offers spacious and comfortable accommodation within pleasant surroundings. All bedrooms are tastefully furnished and have ensuite facilities, while premium bedrooms allow a larger living space with their own front door and garden. Residents have access to a range of facilities such as a cinema and bar, sweet shop, café, a wellness/physiotherapy suite and the internet. Visitors can be welcomed into the homes own social 'hub' areas where refreshments are available.

A delicious menu is provided by the homes experienced chef, who ensures all meals are tailored to individual tastes and requirements. Residents can also enjoy out of hours snacks and drinks from the Bupa Night Bite menu.

An active and social lifestyle is strongly encouraged at Sunnyview and friends and family are always welcome to join in the fun.

For more information about life in the home, please visit their Facebook page.

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Care Provided by Sunnyview House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jonathan Ward (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (84)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sunnyview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sunnyview House Care Home Reviews (102)

Total of 102, showing 1-20
9.7

Sunnyview House Care Home has a Review Score of 9.7 (9.711) out of 10, based on 25 reviews in the last 2 years. Over all time Sunnyview House Care Home has 102 reviews.

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Review from Harjit B (Son of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is 93 years old and moved to Sunnyview House Care Home in September 2024. I anticipated problems with the move with my mother being anxious about the move. The move and my mothers adjustment to Sunnyview was nothing but great, the staff were great in preparing for the move and in making for
a smooth settling in period.
The last 5 months my mother has had nothing but good experiences, the staff has been extremely caring and gone out of their way to help her settle in.
I would whole heartedly recommend Sunnyview to any potential residents.

Reply from Maria Ricketts, Customer Care Adviser at Sunnyview House Care Home

Thank you for your kind words. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your loved one with the best possible care.


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Review from Gail A (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mother's Centenary birthday last week. The team at Sunnyview House not only threw an amazing party for her and the residents, they decorated a lounge so we could celebrate as a family with her in the morning.
Members of staff who were on leave that day even came in especially to wish Mum
Happy Birthday. What a special group of people they all are.
The level of care my Mum receives in Sunnyview House is amazing. Personal, medical and social.
As a family, we are made to feel so welcome. The home is always clean and fresh, the staff well presented and the atmosphere is calm and happy. At times mad too, the social occasions are terrific. The families are always invited.
I cannot thank the management and staff enough. The Sunnyview House Care Home is aptly named Sunny, care and a feeling of home.

Reply from Rosie Smith, Customer Advisor at Sunnyview House Care Home

Hello and thank you for taking the time to write the team at Sunnyview House Care Home such a lovely review. Firstly, we would like to wish your Mother a very happy 100th birthday! We are absolutely thrilled that she enjoyed her special day and that staff both on and off shift went above and beyond to celebrate it with her. It is always wonderful to hear words like "personal", "medical" and "social" being used to describe the care within our homes. We will pass on your incredibly kind words to the home and we are so happy that you feel so positively about the home, its atmosphere and its staff. We hope that your Mother continues to enjoy her time within the "aptly named" Sunnyview House!


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Review from H M (Granddaughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna has been a resident since April and as a family, we are extremely grateful and pleased with the care my nanna has received, her health and mental health have improved and all the staff and management are so friendly and always happy to help. I highly recommend Sunnyview Care Home.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

Thank you for your feedback. It is always nice to hear from family members feeling like their loved one is cared for and looked after so well. Please let us know if there is anything else we can do to make your Nanna's stay as comfortable as possible.


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Review from Michael G (Son of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally very good. The staff are excellent, friendly and professional. If anything maybe more various activities would be good.
All the staff are very respectful, helpful and courteous and the facilities are kept very clean.

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your kind words. It is always nice to hear words like "excellent, friendly and professional" being used to describe our care. We will discuss your feedback with the home's manager to help them continually improve their service. Please let us know if there is anything we can do to make your loved ones stay as comfortable as possible.


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Review from I K (Son of Resident) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very helpful and respond positively when I request anything.
The attitude is friendly and welcoming and I feel comfortable with my mum's care. I like the activities that are offered and that everyone is encouraged to join in

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care and we hope you all feel like a part of our Sunnyview House family. We hope to continue providing her with the best possible care and we look forward to seeing you again soon.


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Review from Elizabeth K (Granddaughter of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I think Sunnyview House is a good care home overall, they provide a good quality of different activities (although sometimes I do think my grandma would be mortified if she knew what she was doing! Luckily she doesn't) and seems overall happy to participate when guided to take part. The staff are amazing
on her floor, very cheerful, polite and do listen when problems have arisen and done their best to rectify them straight away. We have had a couple of issues with self-care (showering, brushing teeth) these seem to be okay at the moment.

Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking the time to leave us your comments. We are pleased to hear that you are overall impressed with the high standards of care provided at Sunnyview House Care Home. It is lovely to hear that your Grandma is happy to participate in our wide range of activities and is enjoying herself. Our resident's health and well-being are an absolute priority, so we will certainly pass your comments on to the home's manager to help them continually improve their service. We hope to continue providing your loved one with the best possible care.


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Review from Jayne K (Daughter of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is a resident at Sunnyview Care Home and has been for the past 4 years. She is very happy at the home and the staff are very attentive towards Mum. The staff are always polite and know all our family by our names and always say good morning and goodbye each time we go visit Mum.

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope you all feel like part of our Sunnyview House family. We look forward to seeing you again soon.


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Review from Linda M (Friend of Resident) published on 31 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to Sunnyview House Care Home to visit a friend residing there. I was warmly greeted at reception and taken to my friend's room. I needed to use the restroom and was promptly shown the way. My friend's room was lovely with neutral decor and spotlessly clean. I could instantly sense it was a place
of fun and involvement for the residents. My friend certainly seems to be settled and content in her new surroundings.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely words. We are really pleased to hear our staff have been so kind and accommodating of you, and it's always reassuring to know that your friend is in such a positive and caring environment. We are looking forward to seeing you again soon.


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Review from Tracey A (Daughter of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place. All the residents are well cared for. Food looks lovely. The carers are lovely and very helpful. All disabilities are catered for. Lots of things for the residents to do throughout the day.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after in such an inclusive environment. Thank you for choosing Sunnyview House as your loved one's home.


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Review from R M (Niece of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunty is thriving since she has been staying at Sunnyview. She's always been extremely social so being here is really stimulating for her. The staff are also superb with her. There's always plenty of events for her to keep her entertained and involved.

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We hope to continue providing your aunty with the best possible care, entertainment and socialisation. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from E M (Granddaughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyview has a welcoming atmosphere, it feels homely and the staff add value to the home with their friendly nature. Communal areas are modern, looked after and clean, I feel happy knowing my relative is looked after here.

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your review. We are happy to hear you feel like a part of our Sunnyview House family. We are very happy to hear you can feel at ease with your loved one in our care. We are looking forward to seeing you again soon.


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Review from A P (Son of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall most staff are very pleasant and helpful can't do enough for my dad, some need to learn how to keep the kitchen tidy, very messy if I were a manager they need to learn how to keep it tidy. The room needs decorating and wardrobe is very shabby, walls need painting, especially the amount of money
paid to Bupa.

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Review from D D (Wife of Resident) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has lived at Sunnyview now since February he has settled in so well
and is very happy. The Carnegie staff are so lovely, caring and kind. The Bupa festival was fantastic where all our family could get together and really enjoy the day. The activity ladies are amazing.

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for your kind words. We hope Sunnyview House Care Home did everything possible to make the transition as easy as possible for your husband and yourself. It is always nice to hear words like "lovely, caring and kind" being used to describe our care. Please let us know if there is anything we can do to make his stay as comfortable as possible.


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Review from Bryony L (Daughter of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff that I come into contact with are very friendly and are happy to help at any time. They are helpful in accommodating family events here like birthday parties etc. They are doing more activities within the home as well.

Reply from Maria Ricketts, Customer Care Adviser at Sunnyview House Care Home

Thank you for your feedback. It is always nice to hear words like "Very Friendly" and "Happy" being used to describe our care. We are looking forward to seeing you again.


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Review from V L (Daughter of Resident) published on 21 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad who has advanced dementia is currently in respite for 10 days at Sunny View Care Home as our mum has gone on holiday.
We have found all staff to be friendly and welcoming, we have witnessed Dad and other residents to be treated with respect and dignity.
Dad has always been clean, tidy and
well-presented so have his room and the shared spaces.
We have witnessed staff spending time with residents and there have been activities every day for dad to be included in.
Food and hygiene have been of a high standard and food and drinks have been offered regularly. Myself and my sisters have been able to visit without restriction and spend time with him in his room, in communal areas and take him out of the home.
Our overall experience has been excellent and hope Dad will be able to stay here for respite again.

Reply from David Mclean, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Dad in our care while you were on holiday. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Hopefully, you will go away from this feeling he received the best possible care and thank you for choosing Sunnyview House for their stay. We look forward to hopefully seeing you again in the future.


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Review from B G (Nephew of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, caring and responsive for my uncle's care and medical needs.
I deal frequently with the Managers who are excellent and communicative.
Excellent care and nursing care home very highly recommended.

Reply from Rosie Smith, Customer Service Advisor at Sunnyview House Care Home

Hello, thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that your uncle is settling in so well at Sunnyview Care Home. It is always great to hear words like "caring" and "responsive" when describing our staff and management. We hope that your uncle continues to enjoy his stay with us and we are thrilled to hear you would highly recommend the care home.


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Review from Marie C (Daughter of Resident) published on 30 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't think I have enough words/praise for all the staff who care for my Dad with love and respect for his condition and his dignity at all times, wonderful! Could not have been placed anywhere better, it was so near to what Dad had at home! Thank you.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your review. It is always nice to hear from family members feeling like their loved one is cared for and looked after with such high dignity and respect. Thank you for choosing Sunnyview House for his stay.


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Review from Jay W (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was recommended Sunnyview by a friend whose mum was a resident there. When I phoned up staff were very informative and when I visited everyone was very friendly and helpful. Thankfully, there was a bed available for my mum the next day. They welcomed Mum and kept popping into her room and kept telling
her to buzz if she needed anything. I cannot fault the staff and the care they’re giving my mum.

Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. It is always nice to hear words like 'friendly' and 'helpful' being used to describe our care it is always nice to hear from family members feeling like their loved one is cared for and looked after. We are very happy to hear you can feel at ease with your mum in our care and we hope to continue providing your loved one with the best possible care.


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Review from Lesley B (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that Sunnyview House is a very warm and welcoming place. My mum has settled very well at Sunnyview and is enjoying every minute. The staff and management are so wonderful. Nothing is too much trouble for them.

Reply from Eden Tomlinson, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. We are very happy to hear you can feel at ease with your Mum in our care. Please let us know if there is anything we can do to make her stay as comfortable as possible.


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Review from Linda P (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum sadly passed away last month; I would like to thank all the staff in the Carnegie ward for their care, compassion and attention to her, especially in her last days. They made Mum feel as if she was at home and it was a great comfort to all the family knowing she was so well looked after. Thank you
all so much, we appreciate everything you did for her.

Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. We are glad to help you and your family through such a difficult time and we are saddened to hear about your loss. We are so pleased to hear that you felt at ease with your Mum in our care. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Sunnyview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Sunnyview House Care Home is calculated as follows: ( (227 Excellents x 5) + (46 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 291 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyview House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Mar 2025

We provide nursing and residential care, as well as residential support for those living with dementia. Please call us to find out latest availability. Each private bedroom has en-suite facilities and residents requiring larger living space can choose one of our premium rooms, some of which have their own front door and garden area.


Awards / Recognitions (7)

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Meet the Team (2)

Chukwuka Kennedy

Chukwuka Kennedy Odume

Job Title: Clinical Unit Manager

Joined: 2023

Kennedy has recently joined the team in his new role as a clinical unit manager which is his first time employment with BUPA.


Kennedy is a registered Nurse who has got experience in most aspects of nursing including midwifery and is an expert in medication management, Infection control, wound care and palliative care among others.


Kennedy loves being a nurse above all else because nothing comes before a human in need and derives satisfaction from ensuring as well as promoting a good quality of life irrespective of the existing limitations.


Helen

Helen Seddon

Job Title: Senior Activities Coordinator

Joined: 2018

I have worked at Bupa for 6 years. Prior to this, I worked for the Alzheimer’s Society for 17 years. I love working in the care sector as helping to enrich residents’ lives is so important to me, as providing them with support and fun in their daily lives.


I am a Mum to 4 grown boys and have my beautiful Grandchildren who are my world. My passion is to make people happy and encourage positivity - I always have fun and entertaining ideas! In my spare time, I love to be social, spend time with my family and visit my dad in Spain.


Frequently Asked Questions about Sunnyview House Care Home

What types of Care is Sunnyview House Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sunnyview House Care Home provide?

Separate Specialist Dementia Care Unit is an additional type of care provided.

How many Rooms does Sunnyview House Care Home have?

There are 84 Single Rooms.

What are the Facilities & Services at Sunnyview House Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sunnyview House Care Home to the centre of Leeds?

1.2 mile(s) as the crow flies, distance by road may be significantly further.