Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
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9.7 102 Reviews
  • Sunnyview House Care Home, Leeds
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements.

This purpose-built home offers spacious and comfortable accommodation within pleasant surroundings. All bedrooms are tastefully furnished and have ensuite facilities, while premium bedrooms allow a larger living space with their own front door and garden. Residents have access to a range of facilities such as a cinema and bar, sweet shop, café, a wellness/physiotherapy suite and the internet. Visitors can be welcomed into the homes own social 'hub' areas where refreshments are available.

A delicious menu is provided by the homes experienced chef, who ensures all meals are tailored to individual tastes and requirements. Residents can also enjoy out of hours snacks and drinks from the Bupa Night Bite menu.

An active and social lifestyle is strongly encouraged at Sunnyview and friends and family are always welcome to join in the fun.

For more information about life in the home, please visit their Facebook page.

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Care Provided by Sunnyview House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jonathan Ward (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (84)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sunnyview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sunnyview House Care Home Reviews (102)

Total of 102, showing 21-40
9.7

Sunnyview House Care Home has a Review Score of 9.7 (9.711) out of 10, based on 25 reviews in the last 2 years. Over all time Sunnyview House Care Home has 102 reviews.

Overall Experience

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Review from Amanda S (Daughter of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Choosing a care home is very difficult. From my first contact with the home, I felt confident it would suit. Visiting the home confirmed this. We were greeted by a big smile and a lovely tour, I felt happy my mum would be well looked after. I have not been disappointed, Mum is very happy and really
well looked after.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your mum in our care. We hope to continue providing your loved one with the best possible care.


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Review from Nichola A (Granddaughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been ill and all your staff have been brilliant with all the help/getting doctors/ sorting taxis for hospital visits/support and care for all our family and care and support for my grandma, we would like to thank all your team for all their help, practice, support, care, friendliness,
our family can't thank them enough, thank you Sunnyview team.

Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. It is always nice to hear from family members feeling like their loved one is cared for and looked after. We are glad to help you and your family through such a difficult time and we hope Sunnyview House Care Home did everything possible to make the transition as easy as possible. Hopefully you will go away from this feeling like your loved one received the best possible care.


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Review from Natalie N (Granddaughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma is a current resident at Sunnyview House Care Home and we could not wish for her to be in better hands. The staff here are amazing, so caring and genuine and fantastic at their jobs. Nothing is too much trouble and when we go and visit we always come away knowing that she is being cared for.
Thank you to all the staff at Sunnyview, you do an amazing job!

Reply from Fran Donno, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. It is always nice to hear words like “Genuine" and "Fantastic” being used to describe our care and we are very happy to hear you can feel at ease with your grandma in our care. We hope to continue providing your loved one with the best possible care.


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Review from Dianne T (Sister of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has resided at Sunnyview House since March 2021. My first impression of the home was from the outside and entrance hall as it was lockdown for COVID. The manager and staff member I met on arrival were very nice, welcoming and caring on accepting my brother and making him feel welcome. Communication
was by telephone at that time and staff members were great in giving updated info. Visiting was allowed at that time through glass partitions and staff were at hand for any questions or help. All management and staff were very helpful and cared for my brother very well during that difficult time. As the months have passed the care and communication could be seen as I was entering the first floor. Lovely surroundings, rooms and all the care given has been great from cleaning, cooking, caring staff and managment. I feel my brother has and is well cared for and would recommend Sunnyview House to anyone looking for long or short care stay.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. We are so pleased to hear that during such a challenging time you felt the care of your brother was to such a high standard and that this has since been upheld too. Thank you for choosing Sunnyview House.


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Review from Micael G (Brother of Resident) published on 21 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home, fantastic staff, lots of parking. Lovely gardens and surroundings, lots of entertainment, also lots of things to do. Fantastic food, all staff are very friendly, the management have always been excellent with any problems that crop up.

Reply from Grace Langfield, Customer Service Adviser at Sunnyview House Care Home

Thank you for your lovely review. We are so pleased to hear such high praise given to not only just our staff, but to our home's entertainment, food and facilities. Please let us know if there is anything we can do to make your loved one's stay as comfortable as possible.


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Review from L B (Sister of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was present at the home on the Jubilee party day. This was a very special extremal. All of the staff put 110 per cent into this day. Lots of nice food, drink and entertainment for residents and guests. As I am a regular visitor, I think they exceeded all expectations. They are very kind and friendly
at all times and they really care about the residents and visitors. They always act on any problem immediately.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. We are so glad that you enjoyed our Jubilee celebrations; it was a great day for staff, residents and families alike. Thank you again for taking the time to give us this feedback.


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Review from Theresa B (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Couldn’t fault the support offered to my stepfather as part of this transition into the home. Made him feel welcome and has given me the confidence to know he is safe. The home is always clean, and the staff are very friendly. Thank you to the manager and the team.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. It is nice to hear that you are happy with the care your stepfather is getting in our home and that he felt welcomed. Please let us know if there is anything we can do to make your stepfather's stay as comfortable as possible.


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Review from Elizabeth R (Resident) assisted by family/friend published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Extremely friendly, homely place.
Relaxed and person-centred.
Very professional with lots of common sense.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your review; we really appreciate your feedback.


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Review from D N (Daughter of Resident) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Times have been difficult due to Covid restrictions and my mother's difficulty in understanding the impact. The whole staff team have constantly shown a high level of professionalism and care, and also retained their sense of humour and engagement, which is important.
We’re so pleased she’s at Sonnyview.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

We appreciate you taking the time to leave us a review. It is so nice to hear your comments about our staff's professionalism and care. Thank you.


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Review from Susan T (Daughter of Resident) published on 8 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my father moved to Sunnyview House in October 20201, several people I know told me what an excellent care home it is, and they were absolutely right. The facilities are very good, and the manager and staff are all extremely kind, helpful and supportive. They are doing a wonderful job looking
after my dad, who has dementia, and they have also been enormously helpful and supportive to me. It is a huge comfort knowing Dad is safe and well cared for at Sunnyview House. I would highly recommend Sunnyview House.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. We are so happy to hear the way you describe Sunnyview and are glad that you are comforted knowing your father is well cared for. Thank you again for your kind words.


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Review from Gail A (Wife of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband went into Sunnyview last year. We have found the staff very helpful and pleasant, always smiling and loving.

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Review from Linda H (Sister of Resident) published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been in Sunnyview only around 10-weeks, in this time, she has settled in very well. In that time, I have found she has been looked after very well. The staff are thoughtful and kind.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your feedback. We are glad to hear that your Sister has settled in well so quickly. Thank you for taking the time to leave your review.


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Review from Joanna L (Daughter of Resident) published on 18 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Many individual members of staff at Sunnyview are caring and lovely people, however, a few are not, and just do a job. The management left a lot to be desired. Hundreds of cigarette butts outside the front door, the common kitchen area unclean and untidy, and the whole place generally lacking in organisation.
Although my mother had a room with an external door she was never allowed to open it unless someone was present.
My sister and I visited my mother every day of the week except Saturdays.
My mother was cared for to a fairly reasonable standard but nothing like I expected or I felt she required for this level of care home. Her clothes constantly went missing in the wash, the bed linen was not particularly clean, quilts and pillows of a very poor standard and tatty. I was not impressed with the standard of care and my mother was only there for seven months before she died. I would not recommend this care home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for taking the time to provide your feedback. We take all feedback seriously and have shared your review with our senior management team.


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Review from Lynne C (Daughter of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Sunnyview House in November and very sadly passed away on the 20th of December.
I can’t thank the manageress and her staff enough for all the wonderful care that Mum received at that time. They could not have done more for her, and I and the rest of the family can not praise them
highly enough. They don’t just care for the resident either, because they seemed to wrap their arms around the whole family whenever we visited and made us so welcome.
The love and care that we all felt the day Mum passed away were second to none; they truly are an amazing team. Thank you all from the bottom of my heart!

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your review. We are sorry for your loss, and please accept our condolences. It is nice to hear that you feel that your mum was given the best care right to the end, and you, as a family, was supported. We are glad to have helped you and your family through such a difficult time. Thank you for trusting us to care for Mum.


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Review from Debbie M (Daughter of Resident) published on 4 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was in Sunnyview House for around two and a half years until he recently passed away in November this year after a series of illnesses. It meant so much for Dad and for our family to have the staff support us in such a caring way. Over the past year as Dad became more frail, the staff have become
like family to us, and they did everything they could to make his last days as comfortable as possible,e going over and above to support us all. I cannot thank them enough for everything they did.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for taking the time to leave your review. We are glad to have been able to support you all through this difficult time; hopefully, it will be of comfort to you knowing your Dad received the best of care in his final years at Sunnyview House.


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Review from Linda D (Daughter-in-law of Resident) published on 4 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyview House Is such an amazing, friendly, very caring, understanding, accommodating care home. The staff treat everyone like family, they are all close, and all the residents seem very content and at home. They are always arranging very special events for residents and families to come to join in.
The manager and staff are so professional, very communicative and accommodating to everyone. They had a Christmas pantomime this week, it was brilliant, the residents loved it. Their attention to detail, in all aspects with our mum, was above and beyond. Also, the facilities are great; they even have a prayer room. I cannot thank them enough for how happy they have made Mum in her last days. Fabulous. We would recommend them to anyone.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. We are glad to hear that your Mum has been happy in our care at Sunnyview House. Thank you again for your kind words.


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Review from J R (Brother of Resident) published on 7 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited my sister, who has recently moved to Sunnyview and has dementia. We were welcomed by friendly staff, who checked our lateral flow results and kitted us out in our Covid protection clothing. We were impressed with the staff's interaction with the residents, and my sister seems very content and
well cared for.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear you feel your sister is content and cared for in our home. Please let us know if there is anything we can do to make your sister's stay as comfortable as possible.


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Review from D D (Nephew of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my aunt has been here, I’ve not seen her so happy and content for a while. I know that while she is here, she’s looked after and safe. The staff are so kind and so helpful. I have always found the home to be so friendly and welcoming.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely feedback. It is so nice to hear that your Aunt is happier now that she is safe in our care.


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Review from Pauline L (Daughter of Resident) published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 89-year-old father was only at the home for 9-days before he sadly passed away due to ill health. The staff were all amazing and cared for my dad with the highest standard. Very happy.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for taking the time to leave your review. Please accept our condolences for your loss, hopefully, you are comforted knowing your Father received the best of care in his final days.


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Review from J C (Son of Resident) published on 16 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is at end of life, and the staff at Sunnyview have been amazing. It is not just the care they provide, it is beyond the professional way in which they deliver it. To see a member of staff kiss my mother before she went on shift and tell her she loved her was moving. This is a team that goes
above and beyond to underline we made the right choice picking Sunnyview. Thank you to all of you.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

We really appreciate you taking the time to leave us your lovely review. Thank you for choosing Sunnyview House to care for your Mother.


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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Sunnyview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Sunnyview House Care Home is calculated as follows: ( (227 Excellents x 5) + (46 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 291 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyview House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Mar 2025

We provide nursing and residential care, as well as residential support for those living with dementia. Please call us to find out latest availability. Each private bedroom has en-suite facilities and residents requiring larger living space can choose one of our premium rooms, some of which have their own front door and garden area.


Awards / Recognitions (7)

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Meet the Team (2)

Chukwuka Kennedy

Chukwuka Kennedy Odume

Job Title: Clinical Unit Manager

Joined: 2023

Kennedy has recently joined the team in his new role as a clinical unit manager which is his first time employment with BUPA.


Kennedy is a registered Nurse who has got experience in most aspects of nursing including midwifery and is an expert in medication management, Infection control, wound care and palliative care among others.


Kennedy loves being a nurse above all else because nothing comes before a human in need and derives satisfaction from ensuring as well as promoting a good quality of life irrespective of the existing limitations.


Helen

Helen Seddon

Job Title: Senior Activities Coordinator

Joined: 2018

I have worked at Bupa for 6 years. Prior to this, I worked for the Alzheimer’s Society for 17 years. I love working in the care sector as helping to enrich residents’ lives is so important to me, as providing them with support and fun in their daily lives.


I am a Mum to 4 grown boys and have my beautiful Grandchildren who are my world. My passion is to make people happy and encourage positivity - I always have fun and entertaining ideas! In my spare time, I love to be social, spend time with my family and visit my dad in Spain.