Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
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9.7 102 Reviews
  • Sunnyview House Care Home, Leeds
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements.

This purpose-built home offers spacious and comfortable accommodation within pleasant surroundings. All bedrooms are tastefully furnished and have ensuite facilities, while premium bedrooms allow a larger living space with their own front door and garden. Residents have access to a range of facilities such as a cinema and bar, sweet shop, café, a wellness/physiotherapy suite and the internet. Visitors can be welcomed into the homes own social 'hub' areas where refreshments are available.

A delicious menu is provided by the homes experienced chef, who ensures all meals are tailored to individual tastes and requirements. Residents can also enjoy out of hours snacks and drinks from the Bupa Night Bite menu.

An active and social lifestyle is strongly encouraged at Sunnyview and friends and family are always welcome to join in the fun.

For more information about life in the home, please visit their Facebook page.

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Care Provided by Sunnyview House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jonathan Ward (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (84)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sunnyview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sunnyview House Care Home Reviews (102)

Total of 102, showing 41-60
9.7

Sunnyview House Care Home has a Review Score of 9.7 (9.711) out of 10, based on 25 reviews in the last 2 years. Over all time Sunnyview House Care Home has 102 reviews.

Overall Experience

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Review from S M (Relative of Resident) published on 15 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care grom all the staff.
Nothing is too much trouble.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your feedback. We are so happy to hear that you feel the care is outstanding at Sunnyview House!


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Review from Marie O (Daughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sunnyview for several years now.
She has been housed on the 1st floor - dementia care and now on the 2nd floor - nursing care, for her advanced early-onset dementia, and I can honestly say the care home staff are amazing!
The level of care and attention they have always shown
my mum has been second to none, which now, she is unable to communicate is so important for me to know they are looking after her every need.
The care home is always well kept, and standards are high at Sunnyview.
The menu/food here is varied, and the staff really know what the residents like/don’t like and are great at making nutrition a priority.
Very happy that Mum resides at Sunnyview, and am very grateful to all who look after her.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. We are so glad to hear that you are reassured by knowing she is being so well cared for by everyone at Sunnyview House. Thank you again for your kind words.


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Review from Jo B (Granddaughter of Resident) published on 22 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Sunnyview House Care Home went above and beyond their care roles to provide my nanna with wonderful, sincere care every day. Family were always made to feel welcome and involved in her care and what was in my nanna's best interests was always at the forefront of any decisions made. As a
staff nurse myself, I was very impressed by the care provided.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that you feel your Nanna's care was wonderful and sincere. Thank you for choosing Sunnyview House for your Nanna's stay.


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Review from Nigel K (Son of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Along with my two sisters, we chose Sunnyview House for the care of my mum for her latter months of life. Firstly for its proximity to where we live and on strong recommendations. We couldn't have been happier in every department as shown and given my mum the best care shat she thoroughly deserved.
Thank you so much.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. Hopefully, you will go away from this feeling like your Mum received the best possible care in her later days. Thank you for choosing us at Sunnyview House.


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Review from Christine Y (Daughter of Resident) published on 22 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After multiple traumas (falls, breaks, stroke, blindness, loss of mobility, dementia) Mum was admitted to Sunnyview House. My brother, sister and I could not be happier with everything about this facility. Mum is now at the end of her life. The staff are amazing with her and our family. They are genuinely
lovely, caring people - all of them! Even coming in on days off to see Mum knowing she is in her last days. There are no words to express just how wonderful the whole staff are at Sunnyview House. We will be forever grateful.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Mum in our care and that you feel you, as a family, are cared for too. Thank you for choosing Sunnyview House for your Mums stay.


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Review from Jayne W (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum started living in Sunnyview House in late June 2021. The staff are wonderful. The manager is great and has time for everyone. It is clean and well run. The staff go the extra mile to make each resident feel special. My mum settled in quicker than we thought because of the lovely staff who work
there.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. We are so happy to hear that your Mum settled more quickly than you expected, it is always so nice to know that we have helped make the transition as easy as possible. Thank you again for your kind words.


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Review from Brenda P (Wife of Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always greeted pleasantly by staff. My husband loves them.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. It is lovely to hear that your husband is happy. Please let us know if there is anything we can do to make his stay as comfortable as possible.


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Review from Jean M (Daughter of Resident) published on 13 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Sunnyview for respite care. I was traumatised, to say the least! However, my anxiety quickly abated. The senior staff were great. They dealt with all my frantic questioning with professionalism and kindness.
The whole process was made easier through good information passing at the
appropriate times.
My mum settled well, despite being stressed and anxious. The staff were caring and engaged well with Mum.
She has put a little weight back on, and her condition stabilised.
She was treated with dignity and made welcome. She made connections with staff that were evident to see.
My mum has said should she need full-time care, she would like to go to Sunnyview.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your feedback. We are glad to hear that you felt that everyone welcomed Mum and helped support you both through such a difficult period. Please, do let us know if you need our support again in future!


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Review from L G (Daughter of Resident) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Above all else, my mum is happy and well-fed, so I am happy with that.
Well done!

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Mums stay as comfortable as possible.


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Review from Maisie P (Granddaughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so friendly; they give the support my grandma's needs. My grandma has come on so much since starting here. The food is excellent, and the way the staff treat my grandma is amazing. My grandma's floor is always spotless and clean.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. It is always nice to hear from family members feeling like their loved one is cared for and looked after. Please let us know if there is anything we can do to make your Grandma's stay as comfortable as possible.


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Review from T W (Husband of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Sunnyview are great; they are truly proper carers. My wife is in there at the moment. When I go home, I can sleep at night knowing that she is very, very well looked after, safe, well and happy.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for taking the time to leave your review. We are happy to hear that you feel reassured knowing your Wife is being well looked after and is safe and happy in our care at Sunnyview House.


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Review from T C (Husband of Resident) published on 22 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is always a pleasure to visit Sunnyview House. The management and staff are all so welcoming. My wife always speaks well of everyone. She has said to me on several occasions, she feels comfortable and know she is being well looked after. From a personal point of view, I find it very reassuring that
I have been kept up to date regularly on how well she is settling in her new surroundings.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. We are very happy to hear you can feel at ease with your Wife in our care and that your Wife feels like she has been looked after well. Thank you for choosing Sunnyview House for your Wife's stay.


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Review from Nikki P (Daughter of Resident) published on 16 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyview House Care Home is such a lovely place, we knew it was the right place for my mum as soon as we walked in. Sunnyview House Care Home has got a lovely, warm and friendly feel. All the staff are fantastic and make you feel at home. My mum has been at Sunnyview House Care Home now for sixteen
months now and has settled so well, she always has a smile on her face for the carers. Knowing she is happy and settled and has been well looked after has been such a relief, especially through the lockdown. Can’t thank the staff enough.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. We are so glad to hear that you feel welcomed by our friendly staff when you visit Sunnyview House to see your Mum. We are happy to know that you felt reassured knowing that your Mum was being well looked after and kept safe throughout the pandemic. Thank you again.


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Review from Lynne J (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went in for respite, and we were really anxious about her settling. She was upset, but the staff were great and made her at ease. So far, nothing has been too much trouble for them to help Mum and us.

Reply from Amanda Barnes, Customer Service Adviser at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. We hope Sunnyview care home did everything possible to make the transition as easy as possible for your mum. Please let us know if there is anything we can do to make your mums stay as comfortable as possible.


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Review from G D (Son of Resident) published on 4 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

With real trepidation, my sister and I decided that my mother was no longer capable of looking after herself, so we resourced our options for care. Our concerns were immediately allayed after witnessing the lovely conditions and the fantastic care our mother received from the staff. In particular, her
primary carer has been a massive comfort to us and is brilliant with my mum's needs and care.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your lovely review. It is always so nice to hear from family members feeling like their loved one is well cared for and looked after. We will certainly pass your kind words on to the manager.


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Review from Lesley T (Daughter of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, friendly, caring environment with dedicated staff who go the extra mile. Everyone from the catering team through to housekeeping and laundry is so kind, and the care team are wonderful. Mum feels well looked after and often says so. I have also been given a lot of support from staff and always
feel so welcome when visiting.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your kind words. We are happy to hear you feel like a part of our Sunnyview House family and that your Mum is so happy in our care. We are glad to be able to welcome you back in to visit!


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Review from Anita K (Daughter of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this care home enough. The change in my father since he went to live there has been a joy to see. The staff are very friendly, caring, knowledgeable, and I can see the relationship they have forged with my dad. They really take the time to get to know the individual, and it’s clear to
see they have forged a close bond with him. I’m kept fully updated on how my dad is doing on a regular basis. When I visit, they all take the time to stop and chat with me about what he’s been doing and how he is generally. I would highly recommend this care home. I think it’s a fantastic place with great, clean facilities, and very caring friendly and experienced staff. Thank you for everything you do for my dad!

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

We appreciate you taking the time to leave us your comments. We are so happy to hear that your father feels like part of the Sunnyview House family. I will certainly pass your kind words on to the whole team. Thank you for choosing us to care for your father.


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Review from Lesley L (Daughter-in-law of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who suffers from dementia, was admitted during COVID and has received excellent care in spite of the restrictions. The staff are very caring and helpful when answering any questions I have.
I would recommend this care home to anyone who has a relative with dementia.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your review. It is always nice to hear words like kind and caring being used to describe our staff. Thank you for your recommendation.


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Review from Rachel C (Granddaughter of Resident) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, always looked after my grandma very well.
She is a resident on the Carnegie floor. She has quite complex needs, and they have always taken great care when looking after her.
Would recommend it to any family.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your review. We are so happy to hear that you would recommend us to other families. Thank you again.


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Review from Emma C (Granddaughter of Resident) published on 30 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been at Sunnyview for nearly 3-years and has a range of needs including dementia. I cannot fault the care she has received during this time; the staff are always welcoming and friendly and treat both the residents and their relatives with care and dignity. The home is always clean, and
there seems to be an activity for every occasion to keep the residents entertained! It's a weight off our mind knowing that our grandma is being well looked after, and I can't thank the staff enough.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your kind words. It is so lovely to hear you feel your Grandma is looked after with such care and dignity. We hope to continue providing her with the best care possible. Thank you again.


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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Sunnyview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Sunnyview House Care Home is calculated as follows: ( (227 Excellents x 5) + (46 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 291 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyview House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Mar 2025

We provide nursing and residential care, as well as residential support for those living with dementia. Please call us to find out latest availability. Each private bedroom has en-suite facilities and residents requiring larger living space can choose one of our premium rooms, some of which have their own front door and garden area.


Awards / Recognitions (7)

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Meet the Team (2)

Chukwuka Kennedy

Chukwuka Kennedy Odume

Job Title: Clinical Unit Manager

Joined: 2023

Kennedy has recently joined the team in his new role as a clinical unit manager which is his first time employment with BUPA.


Kennedy is a registered Nurse who has got experience in most aspects of nursing including midwifery and is an expert in medication management, Infection control, wound care and palliative care among others.


Kennedy loves being a nurse above all else because nothing comes before a human in need and derives satisfaction from ensuring as well as promoting a good quality of life irrespective of the existing limitations.


Helen

Helen Seddon

Job Title: Senior Activities Coordinator

Joined: 2018

I have worked at Bupa for 6 years. Prior to this, I worked for the Alzheimer’s Society for 17 years. I love working in the care sector as helping to enrich residents’ lives is so important to me, as providing them with support and fun in their daily lives.


I am a Mum to 4 grown boys and have my beautiful Grandchildren who are my world. My passion is to make people happy and encourage positivity - I always have fun and entertaining ideas! In my spare time, I love to be social, spend time with my family and visit my dad in Spain.