Sunnyview House Care Home

Manorfield, (off Beeston Road), Beeston, Leeds LS11 8QB
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9.7 102 Reviews
  • Sunnyview House Care Home, Leeds
At Sunnyview House, care plans are carefully tailored to provide a high standard of individualised care in a warm and welcoming setting. Residential, nursing and dementia care is available for short or long term requirements.

This purpose-built home offers spacious and comfortable accommodation within pleasant surroundings. All bedrooms are tastefully furnished and have ensuite facilities, while premium bedrooms allow a larger living space with their own front door and garden. Residents have access to a range of facilities such as a cinema and bar, sweet shop, café, a wellness/physiotherapy suite and the internet. Visitors can be welcomed into the homes own social 'hub' areas where refreshments are available.

A delicious menu is provided by the homes experienced chef, who ensures all meals are tailored to individual tastes and requirements. Residents can also enjoy out of hours snacks and drinks from the Bupa Night Bite menu.

An active and social lifestyle is strongly encouraged at Sunnyview and friends and family are always welcome to join in the fun.

For more information about life in the home, please visit their Facebook page.

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Care Provided by Sunnyview House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 84 Service Users
  • Privately Owned
  • Care Offered
  • Parkinson's Disease
  • Other Care Provided
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Jonathan Ward (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (84)
    • Single Rooms with ensuite Wet Room (84)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sunnyview House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Pricing is subject to an assessment of care needs and the room chosen. There’s no need for your loved one to have Bupa health insurance, our Care Home is open to everyone. Please contact us for more information.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sunnyview House Care Home Reviews (102)

Total of 102, showing 61-80
9.7

Sunnyview House Care Home has a Review Score of 9.7 (9.711) out of 10, based on 25 reviews in the last 2 years. Over all time Sunnyview House Care Home has 102 reviews.

Overall Experience

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Review from David T (Son of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff friendly and helpful.
My Mmm was admitted during Covid, and this has been a very difficult period for me and the family.
I have arranged a visit now, which I am very much looking forward to; the manager and her staff have been very helpful.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for your feedback. We hope Sunnyview House did everything they could to make the transition as easy as possible for you all. We are so happy to be able to welcome you in to visit Mum after all this time.


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Review from C C (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am generally very happy with the care my mother is receiving in Sunnyview House, although due to the Covid situation, I have only seen her in her room 3 times since she was admitted from the hospital in October. I think much of the activities/services i.e hairdressers are not available because of
Covid. This is not the fault of the care home.

Reply from Alison Horridge, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for taking the time to leave us a review. We are looking forward to being able to welcome the hairdressers and entertainers back again soon. In the meantime, if there is anything we can do to make your Mothers stay more comfortable, please let us know.


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Review from J R (Daughter of Resident) published on 15 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Sunnyview for over two years as she has dementia. The staff are angels. Mum is cared for with dignity and great affection. Sunnyview is a happy home, and that is down to the wonderful staff on the middle floor.

Reply from penelope kudelnitzky, Customer Service Adviser at Sunnyview House Care Home

Thank you for your kind words regarding the staff (the middle floor) at Sunnyview. Our resident's health and well being are our priority and pleased that you say Mum is treated with dignity and affection. If there is anything else we can for your mum, please let us know.


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Review from Phillip H (Resident) published on 12 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was worried about coming to a home, but the manager and all the staff have made my stay here very enjoyable. The food is good, and I have a nice room that's cleaned every day. There's always plenty to do. I have been really looked after, and I thank everyone here for all they have done for me.

Reply from penelope kudelnitzky, Customer Service Adviser at Sunnyview House Care Home

Thank you for taking your time to submit this review. It can be a really daunting time moving into a care home, but we try and make the transition as smooth as possible and happy to hear you settled in well and your worries were taken care of. I am glad to hear you are happy with the food and the room you were allocated. If there is anything else we can improve on, please do hesitate to talk to us.


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Review from Euan C (Son of Resident) published on 8 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The wonderful staff have cared for my mum, who suffers from Alzheimer’s, for 3-years since we moved her down from Scotland.


I use the word care because the team really do care for her and about her. During the pandemic, it was such a worrying time for us, and extremely hard on care homes and staff.

Everyone at Sunnyview has been amazing. I don’t like to call out individuals because everyone does such a good job - however, I have to mention one lady, who continuously goes over and above to care for my mum and keep us in touch, and consistent care and attention from folks.


Thank you to each and every member of the team at Sunnyview.


Reply from penelope kudelnitzky, Customer Service Adviser at Sunnyview House Care Home

Thank you for your kind words and your feedback for Sunnyview House in Leeds. We really appreciate you taking the time to leave us such lovely comments regarding the care and staff who are looking after your mother. Thank you for your understanding during such a difficult time. We appreciate it is very hard not being able to see your loved one for such a long time. Please let us know if there is anything else, we can do to help.


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Review from Caroline C (Daughter of Resident) published on 19 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Sunnyview to receive end of life care after a long stay in hospital. She has been kept comfortable throughout her stay at Sunnyview and the nursing team have been very responsive to her needs, liaising well with the local GP and palliative services. The carers are, without exception, warm
and kind both with Mum and my sister and I. A cup of tea and snacks have always been on hand during our visits which has been much appreciated. A massive thank you to the whole team, you are amazing.


My only concern really has been for the welfare of the nurses at times, as the job, from an outsiders perspective, is hugely demanding and I have often felt that an extra nurse on the unit would have made the role less stressful and more enjoyable for the staff and would have allowed them to spend more time with their residents.


Reply from Greta Narbutaityte, Customer Advisor on behalf of the team at Sunnyview House Care Home

Thank you for taking the time to leave your review. We will discuss your feedback with the home’s manager to help us continually improve our service.


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Review from Kirsty H (Granddaughter of Resident) published on 9 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst my grandmother was only in the care home for a short period the care provided to her was exceptional.
Not only did the staff treat her with great care but maintained her dignity throughout.
Nothing was too much trouble for them for her or for our family. Thank you for helping us through such
a difficult time.

Reply from Emily Wilson, Customer Services Adviser at Sunnyview House Care Home

We really appreciate you taking the time to leave us such kind feedback. We are glad to have helped you and your family through such a difficult time. We are so pleased to hear you were satisfied with the quality of the care that we provided for your Grandmother. Please let us know if there is anything else we can do for you or your family.


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Review from Jill G (Daughter of Resident) published on 4 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend this home to anyone. All the staff are friendly, welcoming, professional, and extremely caring. They go above and beyond for residents and also their families. Especially during the covid/lockdown crisis. Thank you all for taking care of my mum.

Reply from Emily Wilson, Customer Services Adviser at Sunnyview House Care Home

Thank you for your lovely feedback regarding Sunnyview House Care Home. We are so pleased to hear you are happy with the services they provide. Thank you for trusting us with your Mum's care.


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Review from Carol M (Daughter of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only in the home for 6-days, but in her short time, she was very well looked after and great care was given. Nothing was too much trouble for any of the staff.
The care given by her main carer was exceptional, and she supported not only my mum but, myself and my daughters.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for trusting us with your mothers care. We really appreciate the kind words.


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Review from B W (Son of Resident) published on 1 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sunnyview care home is like a hotel, absolutely 5 stars. I hope if anything happens to me and I have to be in a care home - book me in now. The staff are magnificent, you are always sure of a warm welcome. Any issues with my mother, you are informed immediately. The decor, facilities, food and care
are everything an elderly person could ask for.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for your kind words. We really appreciate you taking the time to leave such lovely comments.


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Review from S C (Niece of Resident) published on 5 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle moved into Sunnyview House after suffering a stroke meaning he could no longer live alone.
From the minute he moved in the staff have been nothing but 100% caring and dedicated to him.
The home is spotlessly clean with a range of activities. My uncle did not really participate in them so
I can't comment further on these but I know he did enjoy the visit from the guide dogs!
He enjoyed the food served and the cakes provided by the home are lovely!
Unfortunately, he passed away a couple of weeks ago. The staff at Sunnyview House have been so helpful and kind during this sad time for our family. They will do anything for you and are always happy to help.
I can't recommend this home highly enough.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

We are saddened to hear about your loss. We hope Sunnyview did everything possible to help you and your family through such a difficult time. We really appreciate you taking the time to leave such genuine feedback.


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Review from Anne Patricia P (Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and I would certainly recommend this home to anyone.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for your kind words. It is always lovely to hear such lovely feedback from our residents. Please let us know if we can make your stay any more comfortable.


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Review from M W (Resident) published on 10 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Safe, comfortable and well cared for.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your review. We are happy to hear you can feel at ease while in our care.


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Review from Geoffrey B (Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff extremely pleasant and caring and if there is something you want or need that is not in their normal routine they will try to get it or find out when they can get it.
If I have a complaint (which is not very often) I can go to management and they listen to me and if possible put it right
there and then if not leave it with them and then they tell me what has happened.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for your kind words. We are very glad to hear that you feel a part of our Sunnyview family and that you feel like you can speak to our staff if something is wrong. We really appreciate you taking the time to leave such positive feedback.


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Review from Sally A (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Sunnyview for nearly 2 years. She was very depressed before she went to Sunnyview. Mum is now very happy and content. It is a pleasure to visit. The staff are always very caring and friendly. There is always a lovely atmosphere. I have visited a few care homes and I can honestly
say none compare to Sunnyview.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for your feedback. It is always nice to hear about the family being able to trust us with the care of their loved one and we hope to continue providing our residents with the best possible care.


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Review from Bronwen (Daughter of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank Sunnyview Care Home staff enough for the wonderful care given to my mum over the short time that she was a resident in the Carnegie Suite. From the word go they were loving, caring, attentive and kind. The care home is beautifully decorated, spotlessly clean and every resident is treated
with respect and dignity. Meals are amazing - nutritious and well presented. My mum had dementia and was not the easiest of residents at times but they all bonded with her - from the seniors to the cleaning staff. Sadly she passed away on 22nd January but leading up to her death the staff were simply amazing - we could not have asked for better care and attention. They are a five-star establishment with five-star staff!!

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for taking the time to leave your review. We are pleased to hear about your positive experience and appreciate your comments of our home. We will certainly share your feedback with the homes manager. The Bupa Customer Care Team


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Review from G H (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank all the staff enough at Sunnyview House Care Home for the love, care and support they gave my mum. My mum was at end of life on the 2nd floor and the nurses and carers were fantastic. Nothing was too much trouble for them. One nurse in particular bonded with mym and this was so comforting
to see. She was brilliant not only with mum but the support she gave to us too. Sunnyview House is spotlessly clean, beautifully decorated and had lots to offer, beautiful dining rooms, hair salon, entertainment to name a few.
Unfortunately, mum wasn't well enough to make use of these but we assured her it was like living in a 5-star hotel. Eternally grateful to you all.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for taking the time to leave this review. We are very happy to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from Guy H (Son of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was only in the care home for a few months until she sadly passed away 03/12/18. In the short time she was there all the staff were pleasant, helpful and caring. Mum did not join in activities nor did she eat due to her illness. A special thank you to my Mum's nurse who kept us up to date with her
honest, caring approach. Thank you to all.

Reply from Greta Narbutaityte, Customer Adviser at Sunnyview House Care Home

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager. The Bupa Customer Care Team


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Review from E O (Daughter of Resident) published on 27 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lots of complex needs, she has cancer, slight dementia and Parkinsons.
The staff have been amazing with her, very caring and understanding and they try to involve residents in activities. Time and understanding is key. All the staff are professional and treat the residents with respect
and dignity. I can't thank them enough. The whole home is trimmed up beautifully for Christmas. Always a friendly face and kind words from all the staff, from office to cleaning.

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Review from I O (Son-in-law of Resident) published on 27 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very helpful and pleasant to talk to. Always something going on for the residents to keep them active and have fun.

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Sunnyview House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Sunnyview House Care Home is calculated as follows: ( (227 Excellents x 5) + (46 Goods x 4) + (16 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 291 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnyview House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 84 registered maximum number of service users is 16.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Inadequate

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 26 Mar 2025

We provide nursing and residential care, as well as residential support for those living with dementia. Please call us to find out latest availability. Each private bedroom has en-suite facilities and residents requiring larger living space can choose one of our premium rooms, some of which have their own front door and garden area.


Awards / Recognitions (7)

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Meet the Team (2)

Chukwuka Kennedy

Chukwuka Kennedy Odume

Job Title: Clinical Unit Manager

Joined: 2023

Kennedy has recently joined the team in his new role as a clinical unit manager which is his first time employment with BUPA.


Kennedy is a registered Nurse who has got experience in most aspects of nursing including midwifery and is an expert in medication management, Infection control, wound care and palliative care among others.


Kennedy loves being a nurse above all else because nothing comes before a human in need and derives satisfaction from ensuring as well as promoting a good quality of life irrespective of the existing limitations.


Helen

Helen Seddon

Job Title: Senior Activities Coordinator

Joined: 2018

I have worked at Bupa for 6 years. Prior to this, I worked for the Alzheimer’s Society for 17 years. I love working in the care sector as helping to enrich residents’ lives is so important to me, as providing them with support and fun in their daily lives.


I am a Mum to 4 grown boys and have my beautiful Grandchildren who are my world. My passion is to make people happy and encourage positivity - I always have fun and entertaining ideas! In my spare time, I love to be social, spend time with my family and visit my dad in Spain.