We would recommend this home to anyone. My brother and myself were very grateful.
Tracy S (Daughter of Resident)
All the staff are extremely caring, compassionate and show empathy
Ian D (Son of Resident)
The care he is getting is second to none. The staff are very caring and attentive.
M D (Wife of Resident)
Colleagues at Bloomfield Court will be happy to discuss our weekly fees with you and what our fees include.
Visitors welcome to the home.
Parking on site including disabled spaces.
Bloomfield Court has a Review Score of 9.6 (9.588) out of 10, based on 27 reviews in the last 2 years. Over all time Bloomfield Court has 63 reviews.
Review from Mary R (Sister of Resident) published on 23 October 2023
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Reply from Georgina Boden, Home Manager at Bloomfield Court
Thank you for taking the time to leave a review, we really do appreciate your feedback. We’re glad you are satisfied with the level of care your brother received and how good staff were when he lived with us at Bloomfield Court. I am sorry you were not satisfied with the level of support from our GP and I will feed this back to them at our next review. Please do let us know if we could help further in any way and we would be more than happy to chat at a mutually convenient time.
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Review from Demi T (Granddaughter of Resident) published on 19 October 2023
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Review from Ruth H (Daughter of Resident) published on 18 October 2023
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Review from David N (Husband of Resident) published on 6 October 2023
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Review from P B (Son of Resident) published on 31 August 2023
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Review from Lorraine C (Daughter of Resident) published on 6 July 2023
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Reply from Charmah Gauntlett, District Manager at Bloomfield Court
Thank you for making us aware of your concerns, I am really sorry you feel this way. We have met with you and discussed your concerns on a few occasions and thought these were addressed but if this isn’t the case, we are happy to meet again as we always welcome feedback and would like to try and resolve this situation.
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Review from Annette H (Daughter of Resident) published on 13 April 2023
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Review from Mandy D (Daughter of Resident) published on 24 March 2023
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Review from Ruth S (Granddaughter of Resident) published on 4 November 2022
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Review from Gemma W (Daughter-in-law of Resident) published on 17 October 2022
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Review from Kerry T (Daughter of Resident) published on 6 October 2022
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Reply from Nicola Rennalls, Manager at Bloomfield Court
Thank you for taking the time to review Bloomfield Court and we are pleased that you rate our staff as excellent. We appreciate that it can take a little time to settle in to a care home but understand that your Mum is very happy and settled now. We're always happy to discuss all aspects of our care.
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Review from Lynn F (Daughter of Resident) published on 23 August 2022
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Review from K F (Son of Resident) published on 28 July 2022
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Review from Robert R (Son of Resident) published on 20 May 2022
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Reply from Nicola Rennalls, Manager at Bloomfield Court
Thank you for taking the time to review Bloomfield Court, and we are pleased that you rate our care/support as excellent. I'll ensure that our team is aware of your kind feedback. The signing out questionnaire aims to gain feedback to continue to improve the care we offer.
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Review from N S (Daughter-in-law of Resident) published on 23 December 2021
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Reply from Nicola Rennalls, Home Manager at Bloomfield Court
Thank you for taking the time to review Bloomfield Court and we are pleased that you rate our care and support as very good. We appreciate your feedback and we will ensure that resident’s clothes are stored as preferred. We will be happy to discuss this further at a mutually convenient time.
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Review from D C (Son of Resident) published on 22 December 2021
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Review from Susan C (Daughter of Resident) published on 14 December 2021
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Review from J C (Daughter of Resident) published on 8 December 2021
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Review from Deborah B (Daughter of Resident) published on 26 November 2021
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Review from P K (Daughter of Resident) published on 13 September 2021
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The Review Score of 9.6 (9.588) out of 10 for Bloomfield Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.588 for Bloomfield Court is calculated as follows: ( (219 Excellents x 5) + (75 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) + (3 Very Poors x 1) ) ÷ 318 Ratings = 4.588
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bloomfield Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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