What types of Care is Astbury Mere Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Astbury Mere Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

What are the Facilities & Services at Astbury Mere Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Astbury Mere Care Home to the centre of Congleton?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Astbury Mere Care Home, Newcastle Road, Astbury, Congleton, Cheshire CW12 4HP

Review from H R (Daughter of Resident) published on 24 February 2025
Submitted via Website • Report

Overall Experience

The home is welcoming and staff are all very friendly. There are lots of activities and trips arranged for the residents which is important and necessary especially if the resident is mentally very aware. There are also lots of opportunities for social interaction and stimulation for the residents.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your feedback. We are always keen to ensure there are activities, events and trips on offer for all our residents to enjoy.

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Review from Linda S (Respite Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience

I have had several stays at Astbury Mere Care Home on discharge from the hospital after having a severe chest infection, therefore time spent mainly in my room rather than taking part in activities. Help given when requested, call bell always to hand and answered in good time. As on respite care helped

to maintain my independence for going home again, the staff are friendly and helpful. Lovely to have the bathroom cleaned daily and fresh towels daily. Laundry good and returned in good time, freshly laundered and ironed. Meals varied and selection so there's always something to choose from. Only grumble is tea served at 17.00 when used to eating at 19.00 but you get used to it.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear you have enjoyed your various stays at our home and that we have been able to assist in your recovery. Please feel free to visit us again soon for coffee, cake and a catch up!

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Review from Jenny S (Sister-in-law of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience

My sister-in-law enjoys respite stays at Astbury Mere and always receives excellent care and friendliness while she is there. She often books in for one or two weeks at a time but very often stays longer. They make her feel cared for, safe and comfortable and I think she feels it is hard to go home

sometimes as they look after her so well. Many thanks to all the staff.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear your sister-in-law enjoys her stays as it is a pleasure to have her with us when she does!

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Review from I C (Son-in-law of Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience

Great staff and facilities. My mother-in-law has settled in really well. She is very well cared for with excellent food and social activities. Thank you to all the lovely staff.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It is fantastic to hear your mother-in-law has settled comfortably into life at Astbury Mere. It is a pleasure to have her with us.

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Review from Graham D (Nephew of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience

Asbury Mere Care Home have been looking after my aunt for nearly four months and the care and compassion is exemplary. She had been in another care home for six months prior to moving to Astbury and she is much, much happier now. The staff are wonderful, they try so hard to make everything as normal

as possible. My aunt enjoys the trips out in the minibus.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It fills me with pride to hear your aunt has settled well into life at Astbury Mere and feels more content now that she is with us. It is a joy to have her with us!

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Review from Roy V (Husband of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience

Since my wife has been in this home she is much calmer in herself. In her previous one, she was very anxious and nervous. She has settled due to the approach of the caring staff at Astbury and under the circumstances (she has vascular dementia) she is safe and comfortable and is catered for humanely

and respectfully in every aspect of her needs. It is a great relief that my family can sleep at night in the knowledge that she is very well looked after.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking a moment to leave us a review. It is an honour to care for your lovely wife and I am glad to hear she has settled well into life at Astbury Mere.

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Review from H H (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience

Lovely place. Viewed most in the area and this is outstanding compared to the others. Staff are all so friendly and happy which helps with the anxiety of moving a loved one into care. The receptionist is so welcoming and friendly.
Overall I feel I have complete peace of mind whilst we as a family have

been navigating a very difficult journey.
Thank you so much you are all truly amazing.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It is incredibly fulfilling to hear we were able to assist you in your care search and ease the process of moving your loved one into our care. I will be sure to pass your feedback on to the rest of the team, in particular our receptionist!

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Review from Michelle C (Daughter of Resident) published on 4 October 2024
Submitted via Website • Report

Overall Experience

Since my mum has been in Astbury Mere Care Home she has been truly cared for to the absolute highest standard. This is down to the incredibly caring staff who are always making my mum smile and laugh and feel like she's at home. The amazing staff are always very welcoming to family visiting and quickly

make you feel part of the Astbury family. I go home knowing that my mum is safe, happy and comfortable. I couldn't ask for much more than that.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your heartfelt review. The team here at Astbury Mere are truly exceptional and I will be sure to share your kind words with them.

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Review from L D (Niece of Resident) published on 2 October 2024
Submitted via Website • Report

Overall Experience

Staff (from every part of the home) have been welcoming, friendly, and caring and everyone takes time to talk to our relatives.
Gardens are perfect to walk around, well maintained, and beautiful.
The food we have sampled here (at the Garden Party and biscuits/cakes available for guests) is of good

quality.
The resident's bedrooms could do with a bit of updating, but that is from my point of view.
The most important point is that our relative is happy, settled, and respected.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear your loved one is happy living with us at Astbury Mere, and we will certainly take into consideration your feedback about the bedrooms.

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Review from J D (Husband of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience

Since my first contact with Astbury Mere in June 2012 to assess facilities then have regularly been in touch and that is when I was unexpectedly admitted to hospital. They came to my rescue and swiftly arranged my wife's admission - she has dementia and had broken her arm - The same day I was hospitalised

and she was admitted on August 9th. Since then management and staff have been exemplary. They care, they assist, they show compassion and friendship and nothing is too much trouble. The level of professionalism I'm sure has contributed to my wife's ongoing recovery and my peace of mind. They are all there for me and my wife. There is no price I can put on that.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking a moment to leave such a heartfelt review. It fills me with pride to hear how beneficial your wife's stay with us has been.

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Review from J E (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience

Thank you to our Astbury Mere Care Home family for your care, support and professionalism. My mum has been a resident at the home since 2023. From the day of admission to the present day the care has been, and services, exceptional. The staff are always responsive, resident centered in approach and

always willing to go the extra mile. Thank you.

Reply from Marketing Porthaven, Marketing Assistants at Astbury Mere Care Home

What a wonderful review of Astbury Mere, thank you so much for bringing your mum to stay with us. She has been a pleasure to care for. We are so grateful for you sharing such positive experiences with us.

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Review from Atul M (Son of Resident) published on 17 September 2024
Submitted via Website • Report

Overall Experience

My father went into the care home just after being released from hospital. The organisation of the pre-visits as well as the information about the care home facilities was excellent. My dad was well looked after during the move into the care home and the staff did well to help settle him in. A big thank

you to everyone involved!
It's now been a month since he moved in and he is very happy.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking a moment to leave a review. I am overjoyed to hear your father has settled into life at Astbury Mere well.

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Review from Nicola P (Daughter of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience

My mum is on the dementia ward. The care provided is second to none. All the staff show the residents the utmost respect, know each resident's individual personality and quirks. Treat the residents the same way a family member would, lots of loving care, and also give family members lots of support

and are always there for a chat or hug when needed. Cannot recommend highly enough.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your heart-warming feedback. Here at Astbury Mere, we want our team to feel like an extended part of your family, so I am glad to hear you feel this is the case.

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Review from U M (Wife of Resident) published on 5 July 2024
Submitted via Postal Card • Report

Overall Experience

Service was wonderful. My husband had a great time during his stay at Astbury Mere.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am glad to hear that your husband enjoyed his time with us. Do pop in and visit us again sometime, you are always welcome at Astbury Mere!

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Review from I E (Friend of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience

Visit the care home every day, always greeted on arrival with a pleasant welcome and all staff very pleasant and very helpful. Everyone seems to join in when there is entertainment and the whole atmosphere is great, enjoying sing songs, quizzes, the residents enjoy trips out in the minibus. I enjoy

my daily visits and made to feel very welcome and part of one big family, so a big thank you to everyone, even to kitchen staff.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

I am thrilled to hear you enjoy your visits to Astbury Mere, and I must say we pride ourselves on creating a fun atmosphere for all to enjoy! I will pass your positive feedback on to the rest of the team.

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Review from Brendan C (Brother of Resident) published on 27 May 2024
Submitted via Website • Report

Overall Experience

My brother went into the care home just after he had his prostrate removed the staff were really good to him making him feel welcomed and cared for he liked the food and his room he is at home now and has said to many of his friends and relatives how good the care was and how all the staff had been

great to him many thanks!

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for taking the time to leave us a review. It was a pleasure to assist your brother with his recovery, and I am glad to hear he enjoyed his time with us.

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Review from Philip K (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience

I manage a healthcare company and recently placed my mum in Astbury Care Home. I am so impressed with the helpful and caring team. Not all care homes are the same and it's really important to ensure your loved ones are well cared for and happy. Staff are excellent, well led by the management team, food

is great and everyone engages with Mum and family visitors in a friendly engaging manner.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It fills me with pride to read feedback that compliments every aspect of our home, so thank you for taking a moment to leave us a review. It is an honour to care for your lovely mum.

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Review from Bob S (Resident) assisted by family/friend published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience

The staff are very friendly. I feel well cared for. The food is good and I am happy to be living here.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It is fantastic to hear you are happy living at Asbury Mere - we are certainly happy to have you with us!

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Review from Louise B (Daughter of Resident) published on 9 April 2024
Submitted via Postal Card • Report

Overall Experience

Both of my parents are at Astbury Mere. My mother has been there for 18 months. Her care has been very good and has changed, as needed, due to her declining health. My father has only been at Astbury for a few weeks. The staff were very friendly and welcoming, making the transition easy for Dad and

for the rest of the family. We are happy knowing that Mum and Dad are being well cared for. All the staff, both admin and carers, have been so helpful.
Thank you.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

It fills me with joy to hear your fantastic parents have settled into life at Astbury Mere - it is a pleasure to have them with us! I will be sure to pass your kind feedback on to the rest of the team.

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Review from Paul C (Son of Resident) published on 23 January 2024
Submitted via Website • Report

Overall Experience

Mum has been in Astbury since Oct 23.
Mum really has settled well down to the care and support from all of the staff
I have experienced on a number of occasions professionalism, care and devotion.
The activities are excellent and the Christmas Period was wonderful.
Mum came for a wedding and on

the day of travel, all of her medication was listed and prepared and included a record for me to complete for continuity. A packed lunch was prepared for the journey.
Nothing seems to be too much trouble.
Thank you to the manager and your team.

Reply from Emma Hackett, Home Manager at Astbury Mere Care Home

Thank you for your positive feedback, and what you have seen in the care that we provide to all of our residents. The whole staff team here at Astbury Mere Care Home are dedicated to delivering the best in care, and it means a great deal when that is recognised by the families that we also support. It is a pleasure to look after your mum and to have been able to support her in attending the wedding which was a lovely experience for her.

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