Brampton Lodge Care Centre

Bridge Lane, Appleton, Warrington WA4 3AH
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7.6 20 Reviews
  • Brampton Lodge Care Centre, Warrington
Brampton Lodge provides care throughout three wings in their state of the art facility which has been designed with the needs of residents in mind.

The three suites provide long term care for residents who require nursing and residential care, as well as offering day centre services to up to 28 people per day with dementia/cognitive impairment during weekdays soon to be extended to weekends.

There are 59 single rooms which all benefit form en-suite facilities.

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Care Provided by Brampton Lodge Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Melissa Rosser (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Single Rooms with ensuite Wet Room (59)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Brampton Lodge Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care £1,400 – £1,400
    • Self-Funded Nursing Care £1,400 – £1,400
    • Self-Funded Nursing Dementia Care £1,400 – £1,400
  • (these prices are only a guideline, please contact Brampton Lodge Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park onsite, alternative parking available on the church next door.


Brampton Lodge Care Centre Reviews (20)

7.6

Brampton Lodge Care Centre has a Review Score of 7.6 (7.578) out of 10, based on 5 reviews in the last 2 years. Over all time Brampton Lodge Care Centre has 20 reviews.

Overall Experience

  • 14
  • 4
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Review from Mark E (Son of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mum has been at Brampton for up to 12 months. Our overall experience of the home has been a good one. It can be difficult to gain access when visiting after the office staff have left. Mum is generally kept clean, but we feel standards have slipped of late particularly with the bedding being not
changed regularly. The staff who see Mum really now know her little traits and accommodate accordingly to Mum's mood. We find the staff helpful when asked to help, if we require any information on medications or food, they are great in letting us know. One member of staff was amazing downstairs but has now gone upstairs. Another member of staff is Mum's favourite.

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Review from Ruth P (Daughter of Resident) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Brampton Lodge is in need of much improvement and is certainly not the care home that it was a few years ago. They have had 3 different managers over the last year or so since the home came under new ownership/management. I have raised many a complaint with management and had promises of improvement
but none have materialised. I have complained to Social Services and CQC. Staff turnover is very high and lots of the great staff have left. There are a few wonderful, caring staff who remain but these are few and far between. Lots of agency staff being used who don't get a proper handover and therefore are not aware of the residents needs as detailed in their care plans. Basic care needs such as regular personal care and hydration are not met. Communication between management, nursing staff and carers is very poor. I would not recommend this care home to anyone!

Reply from Bev Oliver, Regional Operations Manager at Brampton Lodge Care Centre

Thank you for taking the time to share your feedback regarding Brampton Lodge. We are extremely sorry to hear about the concerns you have raised. We recognise that consistency and communication are vital in providing the high standard of care that our residents deserve, and we apologise that your expectations were not met in this regard. Please be assured that we are actively addressing these issues. We are working hard to improve communication across our team to ensure that residents care plans are followed, and their needs consistently met. Your concerns have been shared with the Senior Management Team. Thank you again for your feedback.


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Review from K B (Son of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Brampton from hospital after a heart attack. Everybody was so kind and considerate, and the physiotherapy team were on hand to set me mum up and about and were fantastic. The care we received for Mum was very good, and the staff were always at hand if Mum needed anything.

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Review from Molly B (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brampton Lodge Care Centre has been amazing. All staff are friendly and take great care. My mother is very happy when she attends. If I did not have Brampton, I simply would not be able to manage with her needs, I have cared for her and her dementia has progressed massively. Brampton gives me the ability
to work knowing my mum's safe.

Reply from Melissa Rosser, Home Manager at Brampton Lodge Care Centre

Thank you for taking the time to write your review and your kind words. I will pass this on to our excellent day centre team. Thank you.


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Review from Jacquelyn J (Partner of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and always there to help and advise me. I go 4 times a week to visit and, apart from things going missing, I am very satisfied with his care.

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Review from A K (Husband of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident at Brampton Lodge Dementia Unit for almost four years. In that time, I have always had the utmost admiration for the care and dedication of all the staff. Day and night, nothing is too much trouble, even though the extra problems caused by the Covid lockdown. At times, my
wife sleeps very irregularly hours, but whenever she is awake, there is always someone to help her and prepare food etc. I know that would not happen in some care homes. Brilliant staff. Brilliant care home.

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Review from Tracy W (Daughter of Resident) published on 8 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum went into Brampton Lodge during 2021 and 2022. It was on occasion, a difficult time with the Covid situation and communication between care homes and families is so important. However, we found Brampton Lodge to be first-class in this area. Our phone calls were always answered, our emails were
always responded to and nothing was too much trouble. We were made to feel like family and with the open-door policy that is in place, it was comforting to know everything was transparent for you to see. The care my mum received was lovely, everyone made a big fuss of her and made her feel part of a bigger family that exists there. Her room was bright and airy and always clean, as were the communal areas. Even though trips and days out were affected by the Covid situation, there were always monthly planned events when allowed and activities for Mum to join in with. We found Brampton Lodge to be a little 'Jewel in the crown', where care homes are concerned!

Reply from Rachel Self, Administrator at Brampton Lodge Care Centre

Thank you so much for your kind words, we will pass them on to all the staff.


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Review from Paul C (Son of Resident) published on 26 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in Brampton Lodge for six weeks in March/April 2021 and the care she received was absolutely superb, the room was very nice and clean, my mum said the food was very nice, the staff were kind and caring with my mum and the physio that she received was of a high standard and got her back
on her feet.


I would highly recommend Brampton Lodge as a care home.


Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much it is very much appreciated. We will ensure that this is passed onto the staff.


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Review from Gill O (Wife of Resident) published on 8 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came to Brampton Lodge a week ago from the hospital. Very sadly he passed on having spent less than a week here. The end of his life came much sooner than expected. The care he received was just wonderful. Nothing was too much trouble. The compassion showed to him and I was tremendous. I
can’t thank everyone involved enough.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Firstly, may we pass on our sincerest condolences for your loss. Secondly thank you so much for your kind words, we will pass them on to all the staff. Kindest regards Brampton Lodge


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Review from L M (Friend of Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care is good but often a lot of temporary bank staff on duty weekend/holiday times. Significant turnover of staff - some very good. Carers lost to better-paid career jobs.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you for your comments. During holiday periods we do see an increase in agency staff at weekends but try to have consistency of those that come. We provide considerable training for staff which does lead to staff looking for promoted posts which is usually in the NHS who offer conditions of service we cannot match. We welcome new enthusiastic and motivated staff to our team.


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Review from Joan L (Wife of Resident) published on 26 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent. Always friendly and welcoming.
Help my husband with his care and follow his care plan to the letter.
Always some activity taking place and always asked to join in.
Lots of fun going on most days, opportunities for trips out.
Really an excellent place.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your review.


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Review from Alana E (Daughter of Resident) published on 25 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just returned from a visit to the UK, I live in the USA. The care I saw given to my mum is beyond expectations. Staff care and take an interest in their residents. Encouragement to keep independence if possible, not just sit and do nothing. Activities arranged - day trips- garden fetes.
All the staff
I saw were pleasant to all residents. This is not an easy job at times but they did it with a smile and thankfully, a sense of humour.
Team workers make sure residents' needs are being met, putting plans in place for future situations. I visited at different times so saw many situations and staff - always made to feel welcomed.
I know my mum is safe here and that is such a comfort to me being so far away.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your review and positive feedback. It means so much to all of us in the team. Thank you.


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Review from Frank H (Brother of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All of the staff seem to interact nicely with the residents. The only issue we have had to date is that we asked the kitchen in the resident's lounge if they could give us some ice for a drink we had brought in for our sister and they said they don't have ice!

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your review, we really appreciate the feedback and I will mention to the kitchen about the ice.


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Review from Chris S (Daughter of Resident) published on 5 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Brampton Lodge’s nursing unit at the end of May 2019. We had reached the stage where Mum could not be cared for safely at home, but we were very nervous about finding the right home. Brampton Lodge may not indulge in the glossy brochures and candelabras offered by other homes, but Mum
liked it from her first visit. It has a calm, welcoming and well-organised feel. And that early impression has never changed. The staff are warm, friendly and professional, always. I am also impressed that the owners are frequently on site and are easily accessible if there were to be issues. Most importantly Mum settled in amazingly well and after six weeks was regarding Brampton Lodge as her home. She says she feels safer here than she did at home and is clearly happy and well cared for. Such an important decision but, thankfully, choosing Brampton Lodge was the right choice.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your review. It means so much to our staff and to us. Thank you.


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Review from Alexander H (Son of Resident) published on 7 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brampton is transparent, whenever you walk in you are always welcome. There is a programme of continuous improvement of an excellent facility.


The staff are caring and there is always a warm welcome, they know the residents well and engage with conversation and many activities.


Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your glowing review. This will be passed on to all concerned.


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Review from Carolyn M (Daughter of Resident) published on 30 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since February and as a family, we were so worried about having to move her to another home and for everyone to get to know her and us. I didn't need to worry- the staff are wonderful. So caring and understanding how we feel as a family and how to look after mum.
She is so settled
and seems really happy.
The activities are great - I think she has been out more than me!
So if you need to move a loved one anywhere and you can get in here do it - it is a lovely home with caring, friendly staff.
Thanks for all you do for Mum and us.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your lovely comments. So appreciated by all of us.


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Review from Jennie B (Daughter of Resident) published on 26 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent intermediate care wing. Mum had been through some awful illnesses this year. The staff at Brampton gave her so much support and encouragement. She’s back home thanks to their kindness and compassion. Wonderful people. Thank you so much.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

Thank you so much for your feedback. It is much appreciated by all the staff who work so hard to try to get things right.


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Review from Maria B (Granddaughter of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

OK rooms and good food offering, unfortunately overall, we are very unhappy with the care received, complaints have been raised and another will be submitted through the formal channels I cannot go into detail here - safe to say I would never recommend this care home, please take a look round at alternative
homes.

Reply from Paula Clark, Business Development at Brampton Lodge Care Centre

We have received no complaint formal or informal from the author of this review. However, we have responded to all informal and formal complaints received in line with our complaints procedure. We do not recognise this level of unhappiness with the service from any complaints received. In May 2018 the home had an unannounced Infection Control Inspection where we scored 99%. Therefore we believe that this evidences that cleanliness could not be poor.
We cannot comment directly on value for money, we offer Intermediate Care through the NHS and Council which is free at the point of delivery. Our self-funding rates are in line or lower than other homes in our area. The people who are funded by the Council are charged a client contribution after a council financial assessment, but with a top up that is again in line or lower than other areas within our vicinity.
In the past 8 years, no part of the service has ever been rated poor or very poor.
We do, however, recognise that as a learning organisation that we need to take on board constructive feedback and would invite this person to contact the General Manager directly to discuss further these issues.


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Review from Sean B (Son of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brampton Lodge Care Centre, in my opinion, is 80% perfect and I have only minor issues that eventually iron out. The staff are caring and pleasant under a stressful job looking after patients of varying levels. Warm, pleasant atmosphere. Great place overall.

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Review from Paula (Daughter of Resident) published on 9 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received wonderful care, time, attention, love and respect. Staff brought out the best in her. We got our mum back, humour, wit, teasing, constant smiles. She had a wonderful 5 months, did things she'd not done for years. Amazing.
We had peace of mind, we created new memories and shared old
memories.
Thank you all.

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Current Review Score: 7.6 (7.578)

Overview of Review Score

The Review Score of 7.6 (7.578) out of 10 for Brampton Lodge Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.864 for Brampton Lodge Care Centre is calculated as follows: ( (22 Excellents x 5) + (19 Goods x 4) + (8 Satisfactorys x 3) + (8 Poors x 2) + (2 Very Poors x 1) ) ÷ 59 Ratings = 3.864

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.714 Points relating to the number of positive Reviews for Brampton Lodge Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 4 Positive Reviews ÷ 11.8 = 0.339

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Sep 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Activity Person of the Year Finalist

Recipient: Brampton Lodge Care Centre

Date: Saturday 26 Oct 2019 More details

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Frequently Asked Questions about Brampton Lodge Care Centre

What types of Care is Brampton Lodge Care Centre registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brampton Lodge Care Centre provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Brampton Lodge Care Centre have?

There are 59 Single Rooms.

What are the Facilities & Services at Brampton Lodge Care Centre?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brampton Lodge Care Centre to the centre of Warrington?

2.0 mile(s) as the crow flies, distance by road may be significantly further.