Deer Park View Care Centre

Bushy Park Road, Teddington TW11 0DX
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9.7 52 Reviews
  • Deer Park View Care Centre, Teddington
Deer Park View Care Centre in Teddington, named because it overlooks the historic Royal hunting ground of Bushy Park, offers residential, nursing and dementia care.

The home is organised so as to create a homely and social feel with a comfortable lounge and social areas.

The specialist dementia training equips the hospitality team and chefs with the skills and knowledge to stimulate senses and increase creativity in the cooking and presentation of food. This can provide a much-improved dining experience for residents living with dementia and or dysphagia.

The team focus on ensuring residents have access to meaningful activities and a stimulating environment whilst having all their care needs met.

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Care Provided by Deer Park View Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michael Smith (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Deer Park View Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,800
    • Self-Funded Residential Dementia Care from £1,800
    • Self-Funded Nursing Care from £2,050
    • Self-Funded Nursing Dementia Care from £2,050
    • RESPITE Self-Funded Residential Care from £1,950
    • RESPITE Self-Funded Residential Dementia Care from £1,950
    • RESPITE Self-Funded Nursing Care from £2,050
    • RESPITE Self-Funded Nursing Dementia Care from £2,049
  • (these prices are only a guideline, please contact Deer Park View Care Centre to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Deer Park View Care Centre Reviews (52)

Total of 52, showing 1-20
9.7

Deer Park View Care Centre has a Review Score of 9.7 (9.668) out of 10, based on 10 reviews in the last 2 years. Over all time Deer Park View Care Centre has 52 reviews.

Overall Experience

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Date Published

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Review from J B (Wife of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Walking into reception everyone is so friendly and inviting this runs throughout the whole home. The staff are to be applauded for their patience and understanding their work for their work. My husbands clothes are kept in good clean and tidy that is a big thing for me.The activities are so social and
good acts. The exercises are important, and the residence enjoy each other. Once smile leads to another.

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Review from D S (Friend of Resident) published on 13 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

- We arrived to visit a newly admitted friend.
- Plenty of parking.
- Warm and courteous welcome by receptionist.
- All staff without exception were very attentive to us.
- It was good to see our friend was taking part in physical exercises even though
it was her first full day. She was very
happy.
- We were offered tea and biscuits/pastries, and accepted.
- We left very satisfied with our friend's care.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that your friend is happy at Deer Park View and that you had a positive experience during your visit. The care and services we deliver as a team to our residents and their loved ones is extremely important to us. Your lovely comments will be shared with the team.


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Review from A A (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Deer Park View Care Centre has the feel of a small hotel. Nice reception area and a happy buzz. It is clean, warm and all the staff, without exception are friendly and communicative. Residents are treated with respect and good humour. Attention to detail is excellent.The activities are well planned
and broadly appealing. The Pet Therapy and 'visiting farm' were particularly popular with my father. Access to physio and medical care is extremely proactive. My father is never lonely, someone is never far away with a friendly smile or greeting. A really lovely place!

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for your kind words and recognition of the team at Deer Park View Care Centre. We're delighted to hear that your father is receiving such great care and enjoying the activities. Your wonderful comments have been passed on to the team who will be delighted to hear your feedback.


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Review from K E (Wife of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are caring, compassionate and extremely helpful. Nothing seems to be too much trouble for them. Everywhere is kept clean and tidy and it has a lovely homely feel. There are a variety of activities and exercise classes and residents can choose what they want to participate in. It is a relief
to me to know that my husband is being extremely well looked after.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for your lovely comments. We're happy to hear that your husband is receiving such great care at Deer Park View. The care and services we deliver as a team to our residents and their loved ones are extremely important to us. I will share your wonderful feedback with the team.


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Review from Robert T (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always friendly and keen to help if I need any assistance. It is always clean and tidy in the home as well and my dad is looked after well. It also has a good list of activities that the residents can get involved with and the newsletter is really good.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for taking the time to leave us such a fantastic review, Robert! We're happy to hear that your dad is receiving such great care at Deer Park View and will pass on your kind comments to the whole team.


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Review from K A (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has had the best care here at Deer Park View. he is well cared for and nothing is too much for anyone that dad has contact with. Everyone is friendly, caring and approachable. Deer Park View is a lovely homely place to be at.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

We are so pleased to read your wonderful comments about the care your dad is receiving at Deer Park View, the team were thrilled with your feedback as we strive for personalised-centred care for all our lovely residents. Thank you.


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Review from Michelle R (Granddaughter of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been at Deer Park View for three months now. All of the staff have been welcoming and caring. They have helped her settle into a routine and look after her needs very well. It's lovely to be kept informed by the nurses and staff and communication is excellent. I would recommend this
home to others highly.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for taking the time to leave us a review and for your kind words about our home and team at Deer Park View, it is lovely to hear your grandmother is settling in. Your feedback will be shared with the team.


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Review from Janice N (Daughter of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted following a decline in his health and mobility. After many discussions, he finally agreed to leave his home and move into Deer Park View, which would be nearer to me. Everyone was supportive on his arrival, making him feel welcome, which helped him confirm that the move was the
right thing to do. All the staff are supportive, friendly and respectful when delivering care, medication and changing his dressings. Cannot fault them.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for taking the time to leave us a review and for your truly wonderful comments about our home and recognition of the team at Deer Park View Care Centre. The care and services we deliver to our residents and families are extremely important to us. Your feedback will be shared with the whole team.


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Review from Ann L (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was with great sadness that my husband and I decided we could no longer manage to look after Mum at home and that she would have to go into a care home. When I looked around Deer Park View, it had a friendly feel about it. Mum wasn’t keen to move at first, but she settled in very quickly and always
has a big smile on her face. Deer Park View made the move very simple for us as they did things like label all Mum’s clothes and arrange all the details for change of doctors, etc. I was very impressed that they also had a discussion about end-of-life care so that we don’t have to have that sort of discussion at a more difficult time. There are lots of lovely, friendly staff around, and they take wonderful care of Mum. Mum has been able to have her favourite newspaper every day, which means a lot to her. We are always greeted with happy, smiling faces whenever we arrive; it feels like one big family.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for taking the time to share your review of Deer Park View and for your kind words and recognition of the team. We aim to offer a warm, caring community and consider the smallest details to ensure the people in our care feel supported, happy, and comfortable. Your wonderful comments have been passed on to the whole team at Deer Park View, who will be delighted to hear your feedback.


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Review from Terence M (Respite Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I recently spent 14 days of rest and recuperation at this care home. Initially, the prospect of this stay caused me some concern but in the event, my misgivings were short-lived. The home was very comfortable and well-run and the staff were excellent. Their efficiency, kindness, patience and cheerful
disposition helped to make my stay a very pleasant one. I would not hesitate to recommend Deer Park View to anyone who has the need.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Terence thank you for taking the time to leave us such a fantastic review! We're happy to hear that you had such a good stay at Deer Park View and that you received the rest and recuperation you needed. I will pass on your kind comments to the whole team.


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Review from J F (Wife of Resident) published on 17 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted following hospital treatment after a bad fall and was diagnosed with mixed dementia prior to admittance. I didn't know what to expect and knew nothing about dementia. The nursing staff and carers were kindness itself, both to me and my husband. One or two problems as time went
on and I was lost in a maze of assessments and legalese but the manager helped me through and was always on hand.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us. Your feedback will be shared with the team.


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Review from P S (Daughter-in-law of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been in Deer Park View Care Centre for nearly five years now.
During that time we have been very happy with the care and support that she has received.
The staff have been amazing and always keep us up to date on what is happening.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for taking the time to leave us such a great review! We're happy to hear that your mother-in-law is receiving such great care at Deer Park View and will pass on your kind comments to the whole team.


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Review from A M (Partner of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel very grateful that we were lucky enough to find Deer Park View.
My partner came to stay after a hospital admission in 2021 which then became long-term - the manager was really supportive and helpful at a very difficult time. I had previously discounted residential care for him based on visits
to other care homes, but his dementia had progressed to the point that it was really the only option. The staff at Deer Park View Care Centre are all absolutely fantastic, always cheerful and very kind and patient. They are evidently genuinely fond of the residents. I know my partner is safe and well looked after. The rooms are clean and comfortable and the food is great. Visitors are made to feel really welcome. I cannot recommend Deer Park View highly enough.

Reply from Home Manager at Deer Park View Care Centre

Thank you for your kind words and recognition of the team at Deer Park View, the care, services and support we deliver as a team to your partner and yourself is extremely important to us at what must be a difficult time. Your feedback will be shared with the team, who will be thrilled to hear your comments.


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Review from Joanna J (Wife of Resident) published on 5 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very professional and caring. Everyone is very friendly. Spacious home so residents can wander around, if able, rather than just be stuck in one room in front of the TV. Rooms are bright and pleasant and feeling that residents are safe and well cared for.

Reply from Home Manager at Deer Park View Care Centre

Thank you for your lovely comments, Joanna. The care and services we deliver as a team to our residents and families are extremely important to us and we are extremely proud of our home and the team who look after our residents. Your feedback will be shared with the team.


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Review from Anna L (Daughter of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are consistently kind, respectful and caring towards my mother. She is exceedingly well cared for and I am reassured that she is in excellent hands. The nursing team keep me well informed about any changes in her health and involve me in decisions.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you Anna for your kind words and recognition of the team at Deer Park View, the care, services and support we deliver as a team to your mother and whole family is extremely important to us. Your feedback will be shared with the team.


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Review from Mary W (Cousin of Resident) published on 27 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found Deer Park an excellent care home. They really look after and care for their residents and also take note of visitors' concerns.
My cousin has been really looked after all the time she has been a resident.
I can truly recommend Deer Park as an excellent care home.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Mary, we are so pleased to read your wonderful comments about the care your cousin receives. The care and services we deliver as a team to our residents and families is extremely important to us. Your feedback will be shared with the team.


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Review from F T (Daughter of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Deer Park View Care Centre are very kind and caring and always have the right balance of friendliness and respect when delivering care, medication and activities. It is a great comfort for our family to know that Mum is looked after so well and treated with dignity.

Reply from Home Manager at Deer Park View Care Centre

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that your mum is receiving such great care at Deer Park View and will pass on your kind comments to the whole team.


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Review from Val J (Son of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well looked after by the staff and the location across the road from the park is ideal for a simple outing for fresh air and the occasional picnic. My mother has been at Deer Park View Care Centre for almost seven years and I've had no cause for complaint.

Reply from Home Manager at Deer Park View Care Centre

We are so pleased to read your wonderful comments, Val, about the care your mum receives. The team love to take the residents out to the park and will be thrilled with your feedback.


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Review from Jacki B (Wife of Resident) published on 16 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are always helpful in every way and kind to all the residents.
I have never seen them be unkind even when the residents are being challenging.
They feed my husband at every meal and keep him nicely shaved and well dressed and see that he has regular haircuts and chiropody.
They
take great care of his health, day and night.
They engage him in activities and make him laugh and do their best to keep him happy.

Reply from Home Manager at Deer Park View Care Centre

Jacki, we would like to thank you for your words of kindness which are very much appreciated. We are so pleased that your husband enjoys the activities and has a laugh with the team here. All comments will be passed on to the team and thank you again for the review.


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Review from David O (Husband of Resident) published on 21 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been at Deer Park View Care Centre throughout the Covid issues and the home and staff coped wonderfully with all the challenges involved. They kept me fully informed throughout the lockdown period and handled the difficulties of video communication with dementia sufferers with much care
and thoughtfulness.

Reply from Home Manager, Home Manager at Deer Park View Care Centre

Thank you for your kind words and recognition of the team at Deer Park View. Your feedback will be shared with the team.


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Current Review Score: 9.7 (9.668)

Overview of Review Score

The Review Score of 9.7 (9.668) out of 10 for Deer Park View Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.835 for Deer Park View Care Centre is calculated as follows: ( (97 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 115 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.833 Points relating to the number of positive Reviews for Deer Park View Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 10 Positive Reviews ÷ 12 = 0.833

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Oct 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Michael

Michael Smith

Job Title: Home Manager

Originally from Scotland, I started my working life in banking, before deciding to complete a university degree. I then took some time out and travelled around the world to Australia. I have now worked in care for 14 years within sheltered housing, extra care housing, care homes and nursing homes.


As Home Manager it is my job to listen to our residents, lead the team, answer queries from families and ensure all our compliance requirements are met. I want to ensure that my residents and my team are happy and seeing that brings me joy in my role. I love to create a warm, welcoming vibrant home and make an impact.


The atmosphere is extremely important and it ensures that everyone I am responsible for feels part of our community and that each day is a good day and strive for positive feedback on what we do.


I believe everything that we do at Deer Park View, we put our heart and soul into it, we are passionate about the work and believe in improving the lives of our residents. I always hope to have a positive impact on the place I work in and ensure we have a lively, full, and happy home.


My biggest achievement was completing my Social Work degree whilst working. I have lived in the local area for over 5 years and one of the highlights of our location is Bushy Park just across the road. We also have Kingston nearby with lots of shops and activities.


My passions are my family and football. I have two young children and love all things football. I still support Celtic and many years ago adopted an English club which I still follow – Liverpool.


Frequently Asked Questions about Deer Park View Care Centre

What types of Care is Deer Park View Care Centre registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Deer Park View Care Centre provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Deer Park View Care Centre have?

There are 60 Single Rooms.

What are the Facilities & Services at Deer Park View Care Centre?

Own Furniture if required, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Deer Park View Care Centre to the centre of Teddington?

0.7 mile(s) as the crow flies, distance by road may be significantly further.