Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
No restriction on visiting hours.
On site parking available.
Clarendon Court Care Home has a Review Score of 9.8 (9.818) out of 10, based on 16 reviews in the last 2 years. Over all time Clarendon Court Care Home has 108 reviews.
Review from Helen A (Daughter of Resident) published on 28 February 2025
Submitted via Website •
Report
Reply from Rachel Simpson, Home Manager at Clarendon Court Care Home
Thank you so much for taking the time to leave us such a lovely review. I can't tell you how much this means to our team, and we are so grateful. We are so pleased that you found the staff to be caring, friendly and supportive; we know how stressful and difficult this time can be and if we can make even a small difference we always aim to do so. Thank you again for your kind words and we will share those with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A W (Friend of Resident) published on 28 January 2025
Submitted via Postal Card •
Report
Reply from Rachel Simpson, Home Manager at Clarendon Court Care Home
Thank you so much for taking the time to review our home. I am so pleased that you have found the staff to be so helpful. It has been such a pleasure getting to know you all, and it's so reassuring when our lovely residents settle in so well and feel supported and respected to continue to live their lives to the fullest. I will pass on your wonderful comments to the team, we are always so grateful when people take the time to give us some feedback, it really does mean so much, so thank you again.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J H (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card •
Report
Reply from Rachel Simpson, Home Manager at Clarendon Court Care Home
Thank you so much for taking the time to review our home, your feedback is so important to us. It was an absolute pleasure to care for mum and get to know the whole family. I am so proud of the staff team and the kindness and care they always display, but it is so lovely to know we are getting everything right. I will pass on your lovely comments to the team, they will so appreciate you taking the time to write this review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Freddy O (Son of Resident) published on 6 January 2025
Submitted via Website •
Report
Reply from Rachel Simpson, Home Manager at Clarendon Court Care Home
Thank you so much for this lovely review. It was an absolute pleasure caring for your wonderful Mum and getting to know you all. I will pass on your kind words to the staff, I know they will be so grateful. My team work so hard and it is always wonderful to hear that we got things so right. Thank you again for taking the time to review us, it really does mean so much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J S (Son of Resident) published on 7 October 2024
Submitted via Postal Card •
Report
Reply from Rachel Simpson, Home Manager at Clarendon Court Care Home
Thank you so much for taking the time to leave us this lovely review. I am very proud of the staff and will be so pleased to share your comments with them. They all work so hard and always want the very best for those in their care. It was such a pleasure to care for your mother and get to know her and her family, we really hope she is doing well following her discharge home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G D (Daughter of Resident) published on 9 September 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Daughter of Resident) published on 29 August 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Daughter of Resident) published on 1 August 2024
Submitted via Website •
Report
Reply from Rachel, Home Manager at Clarendon Court Care Home
Thank you so much for taking the time to leave Clarendon Court such a lovely review. I can honestly say that it was a real privilege to be able to care for Mum and get to know you all. I have shared your feedback with my staff who take great pride in their work and I am delighted that your positive experience reflects the high standards of quality care we always expect our staff to deliver. I am, as always extremely proud of them all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Respite Resident) published on 4 June 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S S (Respite Resident) published on 4 June 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil D (Son of Resident) published on 4 January 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy J (Respite Resident) published on 8 December 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G F (Friend of Resident) published on 30 August 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon B (Son of Resident) published on 30 August 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jeremy R (Son of Resident) published on 23 August 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie S (Daughter of Resident) published on 14 June 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S T (Nephew of Resident) published on 21 February 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A G (Husband of Resident) published on 30 January 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Friend of Resident) published on 19 December 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Karen S (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.818) out of 10 for Clarendon Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.818 for Clarendon Court Care Home is calculated as follows: ( (151 Excellents x 5) + (27 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 181 Ratings = 4.818
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Clarendon Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 Sep 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2020
Hello, my name is Rachel. I am a qualified nurse with over 30 years of experience in the NHS and the private sector. I have been a Home Manger for over 20 years and at Clarendon Court since 2020. I am passionate about providing excellent care to each and every one of our residents. I have the most wonderful team around me and we are extremely proud of our home and the care we deliver.