Barchester Broadway Halls Care Home

The Broadway, Dudley DY1 3EA
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9.6 100 Reviews
  • Barchester Broadway Halls Care Home, Dudley
Just a short walk from Priory Park, the Zoological Gardens, and town centre shops and services, Broadway Halls is a modern and spacious residence in the heart of Dudley. The home provides residential, nursing, respite and dementia care. With 83 en-suite bedrooms divided between residential, nursing and dementia communities, professionals think carefully about the type of room each resident needs.

Bedrooms are set across four floors, and each floor has its own living and dining rooms, meaning peace and quiet is never far away. All furnishings and decor throughout the home are of an exceptionally high standard. There is also a landscaped garden with raised flower beds with seating areas, perfect for outdoor socialising.

A varied menu is provided daily by trained chefs, who prepare nutritious, tasty meals on site. Special dietary requirements are catered for, and dining rooms are set to restaurant standard.

The team of dedicated recreation staff plan numerous activities to keep residents engaged and stimulated through regular events and excursions. Participation is encouraged, but entirely optional, and staff do their best to make sure all residents have the means to entertain themselves in private. Relatives and residents are part of the planning process, to ensure everyone's needs and desires are met.

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Care Provided by Barchester Broadway Halls Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Danica Chugh (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Single Rooms with ensuite Wet Room (83)
    • Couples/Companion Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 4

Funding & Fees Guide for Barchester Broadway Halls Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £922

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Broadway Halls Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Doors are open from 8am and closed at 6pm. Door bell outside the main doors.


  • Parking

  • Enter the car park via the Broadway, exit out on to Priory Road.


Barchester Broadway Halls Care Home Reviews (100)

Total of 100, showing 1-20
9.6

Barchester Broadway Halls Care Home has a Review Score of 9.6 (9.643) out of 10, based on 23 reviews in the last 2 years. Over all time Barchester Broadway Halls Care Home has 100 reviews.

Overall Experience

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Review from Lynn G (Daughter of Resident) published on 21 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really happy with the care Mum receives. She is clean, well-nourished and entertained. Nothing is too much trouble for either residents or visitors. The staff are warm and welcoming. Cannot praise this establishment enough.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you, for your comments about your recent experience at Broadway Halls. Our residents' wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from Susan P (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely fantastic right across the home, so helpful and nothing is too much trouble when you ask. Mom's room is large, ensuite room, very clean and warm, Mom also told us that the food is excellent and presented beautifully on the plate. It's the only home that have offered the chance
to eat a Sunday lunch with her at a very reasonable cost which I find great. Don't think our mom could be in a better place to cater for her needs so thank you Broadway Halls, Dudley for your care of my mom.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you for your kind comments about our care team. We appreciate you taking the time to leave feedback for Broadway Halls. We are so pleased you enjoyed our Sunday lunch here with us and would welcome you back with open arms should you need us at any point in the future.


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Review from C D (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend this care home to anyone in need of one. The staff are very pleasant, they are like a really family unit.
My mother has been here for a while and she really likes it.

Reply from Scott Bates, Activities lead at Barchester Broadway Halls Care Home

Thank You for you lovely review, all our staff work hard to promote a friendly and family atmosphere in the residents home. We will pass on the positive feedback to the team.


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Review from M W (Sister of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is excellent at Barchester Broadway Halls Care Home, that is why we have returned for respite care for my sister for the third time. They make us all feel welcome as a family and we are encouraged to take part in all activities held which is very enjoyable.

Reply from Scott Bates, Activities lead at Barchester Broadway Halls Care Home

Thank you very much for your review. We appreciate your comment and will feedback to the team. We, as a home, promote and encourage personal centred activities and care for all our residents.


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Review from Janet H (Daughter-in-law of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has been a resident for just over a year, he has been looked after so well by all the staff, people have gone the extra mile for him and myself. I will miss all the staff so much, everyone is very friendly and jolly, I've never seen any of the residents looking unhappy, they love being
in Barchester Broadway Halls Care Home, it makes them feel at home.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you so much for taking the time to leave such a lovely review. The team is passionate about providing the highest quality person-centred care and it is wonderful for them to hear that it is recognised by our families, I will be sure to pass on your comments. All the best.


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Review from S B (Wife of Resident) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband stayed in Broadway hall for 3 weeks respite he was very well cared for, he was kept very clean. His room was good he was checked on every hour as he is bed ridden so has to have everything done for him. My family were very impressed too. If it got that I could not look after my husband I
would very much like him to stay in Broadway hall.

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Review from J G (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

To summarise my experience of Broadway Halls is it was the worst experience that I have ever encountered.
Basic needs not met let alone any attempts made to maintain any dignity for my very proud and kind parents.
Ask questions to a member of staff, well don't bother you will be answered by either
a shrug, it wasn't me or I wasn't on shift. Record keeping on welfare, falls and medication - all I can say is very unreliable!
Cleanliness, disgraceful although housekeeping records are very robust!
Despite raising concerns nothing materially improved to the point where I was asked to move my mother because they couldn't meet my expectations of basic care needs. Following two internal investigations apparently we were wrong and all was well. However, my mother is now in a nursing home where she is cared for amazingly. So thank you Broadway Halls for ending the contract for my mother. It was the best thing that you ever did during the 3 month period of being with you.

Reply from Feedback Team, The Feedback Team at Barchester Broadway Halls Care Home

Thanks for sharing your feedback with us. We're sorry to hear your concerns remain unresolved following completion of our formal complaints process. We're disappointed your experience with the home didn't meet your expectations for you and your mother as the home weren't able to continue with her placement. As previously advised by the team, you can find further details on our complaints process here: Barchester.com/feedback. We wish your mother well in her new home. Kind Regards, Barchester's Feedback Team


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Review from Sylvia L (Daughter of Resident) published on 12 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Broadway Halls for the care of your loved one. My mother has been a resident for over 12 years and is now aged 102. Her longevity is largely thanks to the wonderfully efficient and devoted care afforded her by the staff. The accommodation, meals and regular, stimulating
activities all contribute to the residents' wellbeing. Definitely justifies a 5-star rating.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you so much for taking the time to write such a wonderful review. I am so pleased to hear that yours and yours mother's experience with us is so positive. We are one big family here at Broadway and thank you for being part of that. I will definitely pass your 5* comments on to the team - they will be thrilled, they work so hard every day ensuring the highest quality of care for our residents. See you soon.


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Review from T B (Son-in-law of Resident) published on 19 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my mother-in-law who has now been in Barchester Broadway Halls Care Home for three months and was so pleased to see how much she has improved physically and mentally. She is joining in a lot of the activities and is being stimulated which has had a very positive effect on her. We, as a family,
are really happy with her progress and the Broadway Halls for making a difference.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you for letting us know how we are doing at Broadway Halls. The care and well-being of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing. I will pass your feedback on to our team!


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Review from A S (Friend of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy my visits coming to see my friend. There is always a warm and friendly welcome in reception. My friend is here for respite at present and I cannot believe the change in her. The care staff are very professional, polite and nothing is too much trouble, the food has been enjoyable and lovely.
She has been coming out of her shell and enjoys the singers and some activities. Thank you all for looking after my dear friend. She has been well looked after.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you for your kind comments about our home and our care team. We appreciate you taking the time to leave feedback for Broadway Halls, and we are so pleased your friend is enjoying her stay here with us. We would welcome you back with open arms should you need us at any point in the future.


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Review from Jenny B (Daughter of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting various homes for my mom we decided that Broadway Halls was the one, from the moment we walked through the doors we were welcomed by the lovely member of staff on reception who showed us around and gave us lots of information. There was a really nice atmosphere there and all the staff
were very friendly. She has now been there for 1 week and the difference in her is heartwarming, she has already had a complimentary hair do and has had her feet done and looks and feels so much better, I have also had a meal with Mom in the dinning area which was a lovely experience, there was soup for starters a main meal plus a pudding and also a good choice of drinks including a glass of wine or beer and all for £5... I would especially like to thank the member of staff on reception whose communication throughout the transfer process was 1st class and she was very helpful, always reassuring. To see the changes in my mom after such a short time is so heartwarming and I believe she will blossom here.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you so much for taking the time to write a review about our home. I am so pleased to hear that Mum has settled well and that you are enjoying your visits too. We are one big family here at Broadway. Thank you also for your comments about our team, I will be sure to pass on your lovely words.


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Review from Liz C (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom became a resident at Broadway Halls a few weeks ago.
As a family we are so pleased with the care and support my mom is given. She has settled in really well.
They arrange activities and entertainment for all and even arrange trips out.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you so much for taking the time to leave a review. We are pleased Mum has settled well and that you recognise the quality of care provided by our wonderful team - I will be sure to pass on your 5* comments. Welcome to the Broadway Halls family.


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Review from John A (Friend of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dear friend moved into Broadways Halls in December 2023. She received Nursing Care and I cannot thank the staff enough. The home is managed and run with professional care, integrity empathy, and a smile. I cannot name names but suffice to say there are so many members of staff who deserve my sincere
thanks and praise. The staff is happy in their work and they are led so well by the manager. I have absolutely no complaints. I want to thank, the staff at reception for their warmth and personal greeting on every visit, the nurses and the carers, the maintenance staff, the cleaners and the catering staff, the management and admin, and finally the entertainment staff. In this day and age, it is all too common to see and read negativity or other criticism. My praise and gratitude are just a small token of how happy I am with Broadway Halls.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Broadway Halls Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M W (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom was only there for a short time but in that, she was looked after well. The nursing staff were attentive and we always felt she was kept clean, warm and safe. Her room was kept spotlessly clean and her clothes were beautifully laundered and returned to the wardrobe with great care. She was always
treated with dignity. When she passed away my brother and myself felt cared about and we too were treated with empathy and dignity.
I would have no hesitation recommending Barchester Broadway Halls to anyone looking for care for loved ones.

Reply from Kristen Fitzgerald, CRM at Barchester Broadway Halls Care Home

Thank you for taking the time to review our home. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. We're so glad you were pleased with the quality of our care, I will pass on your feedback to the team.


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Review from Sue K (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident in the dementia ward there, and I cannot find fault with anything, especially the wonderful staff on this floor. They do their very best during very difficult circumstances to try to make the residents as comfortable as they can. Special thanks to the lead on this floor. The
team excel at entertainment and always comes up with new and unusual ideas to keep them entertained.

Reply from Kristen Fitzgerald, CRM at Barchester Broadway Halls Care Home

Thank you, Sue, for letting us know how we are doing at Broadway Halls. The care and well-being of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing. Thank you for taking the time to review our home; I will pass on your feedback to the team.


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Review from Luisa H (Daughter of Resident) published on 18 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been a resident at Broadway Halls since August this year and was a little worried about her moving to somewhere new as she had been in her previous care home for eight years, but I am extremely satisfied with how welcome the staff have made her and the care she receives by all.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Broadway Halls Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from T J (Son of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Broadway Halls Care Home went the extra mile so that my 95-year-old mother could have her birthday party last weekend.
The home was suffering from a norovirus outbreak earlier in the week which had put the party in jeopardy. Following discussions with Health England, we still managed to
go ahead.

Reply from Kristen Fitzgerald, CRM at Barchester Broadway Halls Care Home

Thank you for your comments about your recent experience at Broadway Halls. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care. Thank you also for taking the time to review our home. We value all feedback as this helps us to improve our service where required. I will pass on your feedback to the team.


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Review from E P (Daughter of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The activities team work hard to provide a wide range of enrichment activities for residents both in Broadway Halls and out at local venues. Recent activities have included visits to a local cafe, an interesting stately home, and a museum as well as walks in a local park. Regular events in the home
include singers, film day, bingo and indoor bowls - enjoyed by all!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Broadway Halls Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from G S (Granddaughter of Resident) published on 13 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Broadway Halls have been incredibly accommodating of my grandmother and have shown compassion and kindness in welcoming her to her new home.
Everyone that has seen her recently has said she looks very well and it is reassuring to know that she is being well taken care of.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Broadway Halls Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Christine R (Daughter of Resident) published on 1 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff who dealt with Mum's tissue tear recently. They were extremely attentive and professional.

Reply from Danica Chugh, General Manager at Barchester Broadway Halls Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.6 (9.643)

Overview of Review Score

The Review Score of 9.6 (9.643) out of 10 for Barchester Broadway Halls Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.643 for Barchester Broadway Halls Care Home is calculated as follows: ( (221 Excellents x 5) + (30 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) + (12 Very Poors x 1) ) ÷ 272 Ratings = 4.643

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Broadway Halls Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Feb 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (11)

Danica

Danica Chugh

Job Title: General Manager

Joined: 2023

Hi, I’m Danica and I am the General Manager here at Broadway Halls Care Home. Welcome to our website!


Thank you for taking the time to look further into what Broadway Halls has to offer to you or your loved one. Here is an opportunity to find out more about our amazing staff team, who all play a vital role in day-to-day life in our home.


I also want to share a little bit about myself. I joined Broadway Halls in February 2023, but I have been a Care Home Manager since 2015, and my career in the health and care sector started in 2007. I started as a Care Assistant and soon progressed to Senior Carer and then Care Co-Ordinator, after which I diversified into the role of Senior Administrator. I have well-rounded experience, which allows me to have insight into many areas of the home.


I am committed to fostering a warm and nurturing environment where every individual feels valued and respected and I am passionate and dedicated to enhancing the lives of Residents through personalised support and compassionate care.


I am experienced in coordinating care plans, managing staff and ensuring regulatory compliance, which in turn provide a safe and well-managed home, and I am a firm believer in the power of empathy and kindness to make a difference in people's lives.


Outside of work, I am kept busy with my family of 4, including 2 young children. I like spending time with my family and my personal hobbies are swimming and tennis.


Carol

Carol Malcolm

Job Title: Administrator

Joined: 2023

I am thrilled to be an Administrator at Broadway Halls.  I have worked in administration for many years including HR elements also, this is the first care home I have worked in. 


I love the variety in the role, meeting our residents and their families and supporting the process of them moving into our home. I also support fellow team members. I enjoy gardening, watching tennis and spending time with my family. 


Valerie

Valerie Adams

Job Title: Reception/Administration

My name is Valerie I am a Receptionist and Administrator at Broadway Halls, and my role involves supporting front-of-house and customer services.


I enjoy meeting residents and their families and love showing people around our wonderful home so they get to see what Broadway Halls has to offer. We are like a family, every day is so different and I love being busy so it's the perfect role for me.


Bethany

Bethany Evans

Job Title: Reception/Admin

Joined: 2023

I have worked in care for over 10 years and love supporting people. I enjoy helping our residents, their families and my fellow team members when I can.


I also support people and their families who are choosing a care home, answering their questions and showing them our lovely home.


Scott

Scott Bates

Job Title: Activities Coordinator

Joined: 2022

Hi, I'm Scott, I am thrilled to be the Activities Coordinator at Broadway Halls. Our residents are special people with many wonderful stories to tell about their lives, I enjoy putting smiles on their faces as often as I can. I love to 'entertain' and aim to ensure that every resident's interests and hobbies are supported. I have worked in care and in activities in previous roles, and I love my job!


Jennifer

Jennifer Higgins

Job Title: Dementia Lead & Senior Carer

Jennifer is our Dementia Lead, she supports 3 dementia champions who are all part of our Memory Lane Community.


Jennifer has over 17 years of working in care and over 5 years at Broadway Halls. She is passionate about ensuring every resident on Memory Lane receives the care, approach and environment that is right for them.


Wendy

Wendy Brookes

Job Title: Assistant Practitioner

I started at Broadway Halls many years ago, and have been progressing in my career throughout my. I began as a carer then trained to become a Senior and also a trainer within the home.


My CHAPS role allows me to work closely alongside nurses and develop my clinical and management skills, and the role also adheres to many aspects of a registered nursing role.


I love my position and I am ready to continue learning and face any challenges that come my way!


Sharon

Sharon Simonian

Job Title: Nurse

Joined: 2023

I used to work for a building society as a mortgage adviser for 10 years, When I had my sons, I left to go into care work which gave me a love for nursing. I have been a nurse now for 13 years. I live local to Broadway halls and I am enjoying my job here caring for our residents.


Ellie-Mae

Ellie-Mae Alexander

Job Title: Team Leader & Dementia Champion

Joined: 2020

I joined the Broadway Halls team in 2020 as a carer, I previously worked in mental health in challenging environments. I have been promoted to Team Leader and dementia Champion. I love interacting with our residents, I have a passion for dementia care and mental health.


Olivia

Olivia Riese

Job Title: Head Chef

Joined: 2017

I started at Broadway Halls as a Kitchen Assistant and, through training and determination, I have worked my way up to the position of Head Chef which I am incredibly proud of. Working in a care home as a chef, I have to think more about the eating needs and dietary requirements of the residents. There are various textures of food, special diets, diabetics, vegetarians and so much more. It can be challenging, but I love it and have an amazing team to work with!


Chris

Chris Bowden

Job Title: Sous Chef

Joined: 2024

Hi, I'm Chris the Sous Chef here at Broadway Halls.


I previously worked at Broadway Halls in 2014 and left to develop my skills in a fine dining restaurant in Birmingham. I was pleased to rejoin the team in November 2024 - I missed the people, the Residents and the homely culture that comes with working in care.


I have worked in hospitality since I left school and I am passionate about the dishes I create and serve. My signature dish is chicken and spinach pasta, tossed in a creamy sauce.


Outside of work, I enjoy spending time with my family and walking my dog. Aston Villa is my team and when they are not playing I enjoy following horse racing and when the time allows, a day at the races is always welcome!


Frequently Asked Questions about Barchester Broadway Halls Care Home

What types of Care is Barchester Broadway Halls Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Broadway Halls Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barchester Broadway Halls Care Home have?

There are 83 Single Rooms.

What are the Facilities & Services at Barchester Broadway Halls Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Broadway Halls Care Home to the centre of Dudley?

0.4 mile(s) as the crow flies, distance by road may be significantly further.