Ashworth Grange

Ashworth Green, Dewsbury WF13 2SU
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9.8 214 Reviews
  • Ashworth Grange, Dewsbury
Ashworth Grange in Dewsbury offers residential care that is personalised and tailored to the individual.

The home is warm and welcoming and has ensuite bedrooms and landscaped sensory gardens. The bedrooms have a flat screen TV, a mini fridge, Wi-Fi and a telephone point

Staff encourage the residents to be as independent as possible, with respect and dignity at the heart of their care. There is a whole host of activities on offer with a designated activities room as well as a hair salon and café.

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Care Provided by Ashworth Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sharon Troy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Ashworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,292

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Ashworth Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with family and friends in any way possible. Ashworth Grange are pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Ashworth Grange has plenty of onsite parking for visitors.


Ashworth Grange Reviews (214)

Total of 214, showing 201-214
9.8

Ashworth Grange has a Review Score of 9.8 (9.756) out of 10, based on 93 reviews in the last 2 years. Over all time Ashworth Grange has 214 reviews.

Overall Experience

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Date Published

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Review from Mark H (Nephew of Resident) published on 18 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When we visit my aunt she always seems happy and well looked after. The staff are always pleasant and happy to help with any questions. From January to April staff have been very helpful securing my aunt a permanent place at Ashworth Grange. Arranging funding ect. A big thank you to all concerned.

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Review from Raymond S (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted into Ashworth Grange over 2 years ago suffering from Lewy Body disease, which is a form of dementia. During this period her condition has slowly gotten worse, until now when she is bed-ridden.
Her care has been excellent, the staff treat my mother with care and dignity. The home
itself is very clean and well maintained, there is also a sensory garden for use in the summer. I would not hesitate in recommending the home for any person with dementia.

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Review from June (Daughter of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care is excellent.The facilities are also excellent, staff are friendly and caring. However, the billing and administration side of this business is shambolic. Every month the bill is incorrect. Every month a phone call is needed to rectify mistakes. It is not easy to gain access to
a member of staff to deal with these issues. We are very happy with the care and comfort the home provides, but this is undermined every month by billing mistakes.

Reply from Helen Chermside, Customer Service Executive at Ashworth Grange

Thank you for taking the time to review Ashworth Grange and for your kind comments about our staff. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the billing problems you have been experiencing. The team at Ashworth Grange will discuss these with you directly. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from Mavis G (Wife of Resident) published on 1 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I first walked into Ashworth Grange I could not believe how perfect it was (and still can't) It must seem like home from home for the residents. The staff are all so friendly and make you welcome on every visit. My one and only complaint is every time I visit my husband he has always got a lot
of his clothes missing they are not all in the laundry so therefore must be in other residents rooms.

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Review from Ann G (Daughter of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has advanced dementia and has been here for almost three years. She and the other residents are always clean and well dressed reflecting their personalities. She likes the food and has remained healthy. The staff are kind to the residents, helpful and always willing to try to cheery them, providing
drinks and biscuits. The residents are always treated with dignity and respect. The home is bright and cheerful and very clean it is good value.

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Review from Steven F (Son of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall I think my mother is happy in the care home. However family members feel concern when we have to complain about the cleaning side and replacement of paper towels in the bathroom, the other recurring problem is the commode not being washed after being emptied, the overall cleanliness of the
room is satisfactory but these two things are often overlooked.

Reply from Helen Chermside, Customer Service Executive at Ashworth Grange

Thank you for taking the time to review Ashworth Grange. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised and ensure they are resolved fully. The team at Ashworth Grange are already aware of your concerns and will discuss with you directly next time you visit the home. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from May F (Son of Resident) published on 14 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

As our mother has Alzheimer's we are completing this on our observations. She is often unkempt with dirty clothes when we visit. Her room is shabby, fridge broken for over 1 year. Although carers seem to care there is often no-one around when we visit (mid-morning) mum has "lost" lots of items including
1 slipper and 1 very expensive pair of spectacles, which we have to replace! Management are great at letting us know when she has a fall or similar. We are concerned about the lack of staff especially as her unit is home to dementia people who do get quite distressed at times and have been violent at items.

Reply from Helen Chermside, Customer Service Executive at Ashworth Grange

Thank you for taking the time to review Ashworth Grange and bringing these matters to our attention. Ideal Carehomes appreciates all feedback about our homes and following your review, we have been in touch with the Home Manager to discuss the points you have raised and ensure they are resolved fully. The team at Ashworth Grange are now aware of your concerns and will be in contact with you to discuss them with you directly. We apologise that your experience has not met the high standards we set for ourselves on this occasion. . If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.


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Review from T W (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is always very well cared for and the staff and carers are always helpful. I would recommend this care home as it is like a home from home experience.

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Review from Jane C (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the care my mother receives at Ashworth to be of a very good standard. Carers are kind, helpful and respectful towards her, and always willing to spend the time to have a chat or make mum a drink. I am kept informed of mums well-being in between visits and find Ashworth to be a first class
care home with good food and excellent facilities.

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Review from Syd B (Husband of Resident) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find it difficult to give an opinion as there are things I am not fully happy with but in general do not affect my wife's care.
A care home can never be a substitute for home, but I viewed the care home (Ashworth Grange) ad a place I would not mind being myself. As I view a place for my wife as it
is a place I would to to and this makes it okay for her.

Reply from Kristyna Hunt, Marketing & PR Exec at Ashworth Grange

Thank you for taking the time to review Ashworth Grange. Ideal Carehomes appreciates all feedback about our homes and we are pleased you are happy with the care your wife is receiving. However, if there is anything you would like to discuss further, please do not hesitate to contact the Home Manager at Ashworth Grange in the first instance, or our Customer Service Department at Head Office on 0113 385 3570.


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Review from Andrew H (Son of Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm more than happy with the standards of care and accommodation provided to my mother.

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Review from Gerald P (Son of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is well looked after even though I know she is very difficult. The staff are very helpful and keep us informed of any problems. The rooms are well equipped and clean. The food supplied is of a good standard.

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Review from Anne S (Stepdaughter of Resident) published on 30 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother moved into the home 3 years ago and all times we have found her stay here very good indeed. The carers have been just great with her and looked after her very well. The food has also been very good, she is very picky but always found her something, she could enjoy. Also the management staff have
also been so kind. I am sitting here with her now which might be the last time I spend with her as she has not got long to last now. Everyone is so caring and kind to her, cannot thank the staff enough.

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Review from E O (Cousin of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after by staff. You can talk to staff easy. Management helpful at sorting things out and putting your mind at rest. Ring you and keep you up to date about your relative if they need a doctor of have a problem. You have piece of mind that your relative is looked after.

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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Ashworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 93 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 93 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Ashworth Grange is calculated as follows: ( (841 Excellents x 5) + (211 Goods x 4) + (26 Satisfactorys x 3) ) ÷ 1078 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashworth Grange is based on 93 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 93 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (4)

Sharon

Sharon Troy

Job Title: Home Manager

Joined: 2016

As a dedicated healthcare professional, Sharon has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked at Ashworth Grange for many years, Sharon closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident.


She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Sharon remarked:
“Meeting new residents, working with the residents and seeing them smile. The look on families faces when they visit us and see what a beautiful home we have.”


Sharon has also achieved much outside of work, with her proudest achievement being completing 3 skydives for various charities, a wing walk where she raised over £2000 for the Andys man club, and most recently, Sharon has completed an abseil and zip wire for MIND.


Outside of work, Sharon enjoys travelling with friends and spending time with
her son.


If you would like to find out more about Ashworth Grange, Sharon would be delighted to have an informal discussion with you to answer any questions and provide further information.


Jo

Jo Campbell

Job Title: Front of House Manager

Joined: 2020

To care for those who once cared for us is one of the highest honours.


Naomi

Naomi Burrows

Job Title: Care Manager

Joined: 2021

Naomi is Care Manager at Ashworth Grange


Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity is the Regional Director of Ashworth Grange and our other homes in the West Yorkshire Region.