Ashworth Grange

Ashworth Green, Dewsbury WF13 2SU
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9.8 214 Reviews
  • Ashworth Grange, Dewsbury
Ashworth Grange in Dewsbury offers residential care that is personalised and tailored to the individual.

The home is warm and welcoming and has ensuite bedrooms and landscaped sensory gardens. The bedrooms have a flat screen TV, a mini fridge, Wi-Fi and a telephone point

Staff encourage the residents to be as independent as possible, with respect and dignity at the heart of their care. There is a whole host of activities on offer with a designated activities room as well as a hair salon and café.

Care Provided by Ashworth Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sharon Troy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Ashworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,292
  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.


  • (these prices are only a guideline, please contact Ashworth Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with family and friends in any way possible. Ashworth Grange are pleased to welcome visitors into the home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking
  • Ashworth Grange has plenty of onsite parking for visitors.


Total of 214, showing 101-120
9.8

Ashworth Grange has a Review Score of 9.8 (9.756) out of 10, based on 93 reviews in the last 2 years. Over all time Ashworth Grange has 214 reviews.

Overall Experience

  • 152
  • 55
  • 7
  • 0
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Date Published

214
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30
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121
Overall Experience  Overall Experience 4.0 out of 5

I always felt Mum was cared for. The staff took trouble choosing clothes for her. I have been in other establishments where this was not the case! The rooms were always bright, clean, and cheerful. Having the cafe and the garden to take her into was a godsend. Some of our best moments were spent in
the garden. Sadly we lost Mum recently but throughout her last days, the staff were so supportive. We are so grateful.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for taking the time to review our home at what must be a difficult time for you and your family. We are so sorry for your loss, but it’s lovely to hear that your mum’s time at Ashworth Grange was positive and that you were able to make happy memories together. Please remember you will always be welcome to come back, sit in the garden and have a cup of tea and reminisce with us.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention to detail. My mum says she can find no fault, she has settled. The staff are so friendly, mum keeps saying/asking 'Have I known them all my life!'

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for taking the time to send a review, it’s so lovely that your mum feels so settled and has become part of the Ashworth family, it’s lovely to have her with us.


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Overall Experience  Overall Experience 4.0 out of 5

Very pleasant staff, friendly and kind. Pleasant decor and interior. Mum is well looked after.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

Thank you for your review, we are very proud of our team and will pass on your comments.


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Overall Experience  Overall Experience 3.0 out of 5

Mum came into this home in mid-November 2022. I brought her a footstool from home for her legs to be elevated. (The home could not provide one.) On 22 Dec (after 2 visits from GP regarding chest infection and possible cellulitis and the GP remarking about oedema in her legs) I walked in to find Mum's
legs elevated for the first time! The home looks modern, is well furnished and the carers try their best. They are well-fed but there appears to be no help with feeding. Overall quite good but room for improvement.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for your review. Please be assured that we take all feedback very seriously, and will pass along your concerns to the Home Manager at Ashworth Grange. Please do not hesitate to give the home a call, or simply pop by the office on your next visit, should you wish to speak to anyone.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has only been here two days, but after a little encouragement has settled well. The staff are very attentive and professional.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

We really appreciate you leaving this review, thank you. It's good to hear that your mum settled in well with the team at Ashworth Grange - we hope she enjoyed the rest of her stay. Please do not hesitate to get back in touch should you need anything else.


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Overall Experience  Overall Experience 4.0 out of 5

I am happy with the home so far. I am only staying two weeks but I like it. My room, nice and cosy but dark.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

Thank you for leaving this feedback for the team at Ashworth Grange. We're so pleased to hear that you enjoyed your stay with us. Please do not hesitate to get in touch should you need any more support in the future - we'd love to welcome you back into our home.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very pleasant. My auntie seems very settled and on the whole, very happy. The home is spotless and very tidy. The meals are very varied and always look lovely (auntie especially likes the puddings!) The reception area is always so welcoming and the lady on the front desk is lovely and
friendly. Overall, we are very happy with the care auntie gets and the home in general. Having had experienced this before, this home is exceptional!

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

Thank you for your feedback, it's lovely that your Auntie has been made to feel so welcome and cared for. Also pleased to hear that the puddings hit the spot, they are our favourite too! We are very proud of our home and your lovely words are well-deserved but much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My mother went to stay at Ashworth Grange in November 22 and has shown a marked improvement in her mobility and her whole demeanour. The staff are very welcoming the home is very clean and the residents are very well looked after. I now feel my mother is safe and cared for.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

It's great to hear such lovely feedback for our team at Ashworth Grange, thank you! We're so pleased to hear that your mother has improved during her time living with us, and feels safe in the home. We'll be sure to pass your kind words on to the team.


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Overall Experience  Overall Experience 3.0 out of 5

Whilst we have enjoyed our stay there are small things that could be done to improve the service. Less noise in the serving area would be better for dementia residents. (More staff as sometimes they are so rushed they cannot help residents.) The brochure says bar but not true. Repair call buttons more
quickly. Meds not given on time. Laundry turnaround could be quicker. Activities - help residents to get to these. We had no hairdresser over the two weeks. Only went to 2 activities, the cinema and keep fit. Both were excellent. The sides on bed could be better.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

Thank you for your feedback. Well be sure to pass this message along to the team at Ashworth Grange, but should you wish to speak to Sharon, our Home Manager, please give the home a call on 01924 869970 or simply pop into the home to have a chat. We're glad you enjoyed your stay at Ashworth Grange, and hope you feel welcome to come back anytime.


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Overall Experience  Overall Experience 5.0 out of 5

Very clean. Friendly staff taking good care of my friend.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

Thank you for leaving this review for the team at Ashworth Grange.


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Overall Experience  Overall Experience 3.0 out of 5

Good, friendly staff. Clean and tidy, could do with air fresheners. Good choice of food for mealtimes. Residents all look happy, plenty to do, nice visiting rooms, welcome to visit at all times.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

It's great to hear such lovely feedback, thank you! We'll be sure to pass along your message to the team.


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Overall Experience  Overall Experience 5.0 out of 5

A pleasant experience. All staff were helpful and courteous, a lovely environment.
Nice and clean, a pleasure to visit this home.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

We're so glad you enjoyed your visit to Ashworth Grange, thank you for leaving your feedback for the team. We hope you feel welcome to visit anytime.


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Overall Experience  Overall Experience 4.0 out of 5

Courtesy at desk was good. The room is adequate/good. The residence is very clean and tidy.

Reply from Charlotte Jackson, Customer Care Administrator at Ashworth Grange

Thank you for leaving this review for Ashworth Grange, we'll be sure to pass your message along to the team.


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Overall Experience  Overall Experience 4.0 out of 5

I can't comment on all the ratings, however, the Ashworth Grange staff have been respectful and efficient on each occasion of my visits. The room is comfortable but could do with an additional chair to accommodate a visitor. I'm not sure whether there is a remote controller for the TV as it wasn't evident
and my sister didn't know where it was kept. Altogether a positive experience so well done to the staff at Ashworth Grange.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for your feedback. We’ll be sure to pass this message along to the team at Ashworth Grange, but should you wish to speak to Sharon, our Home Manager, please do not hesitate to give the home a call on 01924 869970 or simply pop into the home to have a chat. We’re glad your visits have been positive, and we hope your sister continues to enjoy living at Ashworth Grange.


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Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank for you leaving this review for Ashworth Grange, we’ll be sure to pass your message on to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Very friendly and caring staff, always helpful. Very clean and tidy. They can't do enough for the residents.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Ashworth Grange.


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Overall Experience  Overall Experience 5.0 out of 5

First impression, very good, friendly and welcoming reception. Mum is very happy and settled.

Reply from Terri Kidd, PR Executive at Ashworth Grange

It’s great to hear such lovely feedback for our care team at Ashworth Grange, thank you! We’re so glad your mum has settled, and feels happy in the home. We’ll be sure to relay your message to the team.


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Overall Experience  Overall Experience 5.0 out of 5

An afternoon in the garden. Plenty to engage my Mum and me. Lots of staff around to help residents. The singers were very good and made sure everyone was included. It was a pleasant afternoon spending quality time with my Mum.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Ashworth Grange. We’re so glad you and your mum had a good time watching the entertainment in the home, and we hope you both continue to enjoy the beautiful gardens. Thank you!


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Overall Experience  Overall Experience 5.0 out of 5

Couldn’t have asked for a better place for my grandad. Staff are amazing and go above and beyond in every aspect of their care and love. Anyone considering this home for a relatively I would highly recommend.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for taking the time to leave this lovely review. The care team at Ashworth Grange are dedicated to giving the best care to our residents, so it’s heartwarming to hear that you feel our home is the best place for your grandad. We’ll be sure to pass on your lovely message to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My wife became a resident at Ashworth Grange in July 2021. Because of the covid pandemic, we have only had experience of lockdown situations until April 2022. Allowing for the stringent regime the staff and organisation have been second to none. Everything was centred on keeping the visitor and resident
safe in the most cheerful way possible. Once normality returned the Grange became a haven of friendliness, cleanliness, helpfulness, and resident-centred activities. The whole staff from seniors to new starters all have time to answer any query to the best of their abilities.

Reply from Terri Kidd, PR Executive at Ashworth Grange

Thank you for leaving these kind words for our care team at Ashworth Grange. We’re extremely proud of our care team at the home, and all they do for our residents. We’ll be sure to pass your feedback on to the team.


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Current Review Score: 9.8 (9.756)

Overview of Review Score

The Review Score of 9.8 (9.756) out of 10 for Ashworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 93 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 93 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.756 for Ashworth Grange is calculated as follows: ( (841 Excellents x 5) + (211 Goods x 4) + (26 Satisfactorys x 3) ) ÷ 1078 Ratings = 4.756

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashworth Grange is based on 93 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 93 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (4)

Sharon

Sharon Troy

Job Title: Home Manager

Joined: 2016

As a dedicated healthcare professional, Sharon has gained a wealth of experience in providing care and support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.


Having worked at Ashworth Grange for many years, Sharon closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident.


She extends this caring approach to her colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Sharon remarked:
“Meeting new residents, working with the residents and seeing them smile. The look on families faces when they visit us and see what a beautiful home we have.”


Sharon has also achieved much outside of work, with her proudest achievement being completing 3 skydives for various charities, a wing walk where she raised over £2000 for the Andys man club, and most recently, Sharon has completed an abseil and zip wire for MIND.


Outside of work, Sharon enjoys travelling with friends and spending time with
her son.


If you would like to find out more about Ashworth Grange, Sharon would be delighted to have an informal discussion with you to answer any questions and provide further information.


Jo

Jo Campbell

Job Title: Front of House Manager

Joined: 2020

To care for those who once cared for us is one of the highest honours.


Naomi

Naomi Burrows

Job Title: Care Manager

Joined: 2021

Naomi is Care Manager at Ashworth Grange


Verity

Verity Taylor

Job Title: Regional Director

Joined: 2019

Verity is the Regional Director of Ashworth Grange and our other homes in the West Yorkshire Region.