Greenways Court Care Home

Delves Lane, Consett DH8 7EE
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9.8 149 Reviews
  • Greenways Court Care Home, Consett
In a quiet residential area of Consett, Greenways Court Care Home offers personalised residential and residential dementia care to older people.

The welcoming home offers many comfortable areas for residents to relax and socialise. The landscaped garden, hair salon and onsite shop are used regularly by residents and the enhanced wellbeing programme is designed to encourage residents to pursue hobbies and interest with one another.

The lovely dining areas at Greenways Court offer the perfect space for residents to relax and enjoy dining with family and friends. Here, they're taken care of by the catering team, who apply their skill and creativity to deliver a varied menu with something for every person to enjoy.

By getting to know each individual resident at Greenways Court, the team focus on creating a lifestyle with something to suit every person. Whether it be participating in the popular wellbeing and activities programme or enjoying the peace and quiet, they are committed to helping residents to lead their best lives, in whatever way suits them best.

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Care Provided by Greenways Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Kinga Kowaliczek (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
  • Care Home Design/Build
    • Purpose Built: Yes

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site.


Greenways Court Care Home Reviews (149)

Total of 149, showing 121-140
9.8

Greenways Court Care Home has a Review Score of 9.8 (9.783) out of 10, based on 38 reviews in the last 2 years. Over all time Greenways Court Care Home has 149 reviews.

Overall Experience

  • 137
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Date Published

149
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111

Review from David M (Son-in-law of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and myself checked all care homes in the area and Greenways Court was by far the best. Great staff from the manager to the care workers. A special mention to the home administrator.
They all look after my mother in laws needs very well.
The accommodation is a very good standard. My mother
in law is very content living there.

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Review from Vincent S (Resident) assisted by family/friend published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a lot better than I expected, as I didn't want to come into a care home.


The staff are brilliant. I can't fault them at all.


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Review from Gabrielle P (Granddaughter of Resident) published on 8 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been overjoyed with the treatment my grandma has received since she moved in to Greenways Court. It has completely surpassed expectations in every aspect and totally changed my opinion of care homes.

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Review from Patricia M (Daughter of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved into Greenways Court and we were all apprehensive about the move. The staff have been so friendly, making my mam feel welcome and valued. The environment is a very caring one and my mam has commented on how friendly everyone is. My mam has settled in nicely and it is heartwarming
when so many staff ask how my mam is finding life in Greenways Court, I think she will be very happy here.

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Review from Harry T (Friend of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend doesn't seem to have any complaints. He soon settled into the home and seems very comfortable here. He speaks well of the meals and has been well attended to when required. He takes advantage of the days out. Overall, a grand spot.

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Review from Christine B (Daughter of Resident) published on 3 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was worried and not well when he arrived at Greenways Court in May. It took him 3 or 4 months to settle, but now thanks to the kindness of all the staff and the comfortable surroundings, he is much more like his old self. He is happy in his room with his TV and keyboard and is putting on weight
thanks to the care and attention of the kitchen staff.

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Review from Lorraine B (Daughter of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care provided is excellent - welcoming - friendly and efficient. The home is clean, tidy and does not smell which was a huge factor is choosing a placement.

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Review from Brenda C (Sister-in-law of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Greenways is a lovely home. All staff are very kind and hard working. I can find no faults with the home, one of the best.

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Review from Linda H (Daughter of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean, warm and welcoming. The staff are caring and friendly. My mum settled immediately and I leave her after each visit knowing she is in the best place possible. A big thank you to everyone concerned.

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Review from D E (Brother of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my brother is receiving.
Staff very happy and very kind.

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Review from R B (Son of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for about 2 and a half years. Very happy with staff and care provided.
She has settled well and enjoys the company at Greenways Court.
Home is clean and always smells nice.

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Review from Michael L (Son of Resident) published on 8 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are residents at Greenways although on separate floors. My father has mobility issues and my mother has dementia. Although their needs are very different, the quality of their care is the same. Nothing short of excellent. From the staff, many of whom I have got to know very well,
to the facilities and the attention to detail, Greenways is the very best place for my parents to be.

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Review from David R (Relative of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice and clean. Lovely staff and very helpful.

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Review from Jonathan E (Grandson of Resident) published on 6 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, always extremely helpful. Always here to help and nothing is ever a problem.

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Review from A H (Daughter of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here for more than 2 years and we are still very pleased with the excellent care provided. This is largley due to the wonderful staff who we find are unfailingly patient and kind and nothing seems too much trouble for them.
There is very low staff turnover which means
that most of the staff have been there the whole time my mother has been there and they know their residents very well.

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Review from Mary R (Niece of Resident) published on 1 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, bright and airy. Staff are brilliant, kind and caring. The home administrator is a lovely, welcoming lady and very helpful.

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Review from D H (Daughter of Resident) published on 13 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, competent staff in a five-star care facility. Beautiful surroundings too. My parents were both staying at Greenways over the Christmas period and the staff made it magical for them with visits from local primary school children, Xmas and New Year parties. My parents commented on the quality
of the food saying it was delicious and a good variety too. All in all a very positive experience.

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Review from Angela H (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in great need of residential support, the staff have made her arrival into Greenways Court a happy transition. She has become the cheery mother we used to have, carefree and enjoying the interaction and company of the other residents, staff and visitors. Her care and support are excellent
with her dignity and personal choices respected. Also being with her husband in Greenways Court and the care she see's him receiving has put her mind and worries into a thing of the past. My father came to Greenways Court in May 2016 he has dementia and could no longer be cared for at home. The move for him, for the family into residential care, was a difficult decision, but with the staff, support, care and the knowledge he is safe and so well looked after made things so much easier. My dad although mixed up a lot of the time is always given the respect each individual has the right to. Choices and a sunny environment make his days and life a happier time for him.

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Review from Joan T (Daughter of Resident) published on 8 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day my mum became a resident at Greenways Court I have never had to worry about about her safety and care. Staff go out of their way to help her in any way that they can, are always cheerful and caring. Her room and bathroom are lovely, light, airy and clean. Bedding and towels changed all
the time. I honestly couldn't ask for more, the food is beautifully presented and nourishing. I would recommend this care home to anyone who asked. My thanks to all the staff.

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Review from Celia A (Daughter-in-law of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, excellent care given. The home is always clean and tidy and smells fresh. The décor is fabulous.

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Current Review Score: 9.8 (9.783)

Overview of Review Score

The Review Score of 9.8 (9.783) out of 10 for Greenways Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.783 for Greenways Court Care Home is calculated as follows: ( (382 Excellents x 5) + (46 Goods x 4) + (8 Satisfactorys x 3) + (9 Poors x 2) + (2 Very Poors x 1) ) ÷ 447 Ratings = 4.783

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Greenways Court Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (18)

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Meet the Team (1)

Kinga

Kinga Kowaliczek

Job Title: General Site Manager

Joined: 2020

Introducing Kinga Kowaliczek
Home Manager at Greenways Court, Consett


What does ‘kindness’ mean to you?


“Kind care, for me, is person-centred care. It is all about the individual and their needs.”


Kinga has gained a wealth of experience in providing care and nursing support to elderly people during her 8 years in care work. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.


Having started as Home Manager at Greenways Court in October 2020, Kinga was the perfect candidate as she closely shares HC-One’s vision aiming to provide the kindest care for each and every Resident and has been a deputy Manager at HC-One for 3 years.


Kinga also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Greenways Court.


When asked what she enjoys most about her role, Kinga remarked:


“Spending time with Residents and listening to their life stories. Talking about photographs and memories Residents have in their rooms.”


“I enjoy supporting and developing my staff in any areas they wish to expand their knowledge, seeing the positive outcome of it makes me really happy.”


Outside of work, Kinga enjoys many activities and hobbies, especially spending time with her family and travelling.


If you would like to find out more information about Greenways Court, Kinga would be pleased to welcome you for an informal discussion over the phone.