For anyone looking around care homes, I would highly recommend you visit Lydgate Lodge.
Jonathan W (Grandson of Resident)
They took time to get to know my in-laws to make it a home from home
Janet H (Daughter-in-law of Resident)
The care staff are exceptional and are patient, supportive, empathetic, and sensitive.
Jonathan W (Grandson of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Lydgate Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Lydgate Lodge has plenty of onsite parking for visitors.
Lydgate Lodge has a Review Score of 9.8 (9.760) out of 10, based on 27 reviews in the last 2 years. Over all time Lydgate Lodge has 113 reviews.
Review from Paula J (Daughter of Resident) published on 28 July 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for taking the time to send in a review, we are so very sorry for your loss, it’s very much felt in the home. Your dad was a man of few words but had a lovely smile and will be sadly missed. The planters donated in his memory will be a fitting reminder of him, brightening up our garden. Please make sure your mum knows she is always welcome to join us for a cuppa and a catch up, she is also missed in the home and we would love her to continue to visit.
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Review from David F (Husband of Resident) published on 29 June 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for taking the time to submit a review. It is really important to us that Lydgate Lodge is our residents’ home and as such their families and friends will always be welcome.
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Review from M H (Daughter of Resident) published on 22 June 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for your kind words and recommendation. Our staff always go the extra mile to keep our residents happy, healthy and safe and to keep their loved ones informed and reassured. We’ll be sure to pass your message along to the team at Lydgate Lodge.
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Review from Gloria H (Daughter of Resident) published on 18 June 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for your review. We're so pleased to hear that your mum is happy living with us at Lydgate Lodge - we'll be sure to pass your kind words on to the team.
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Review from Vicky W (Daughter of Resident) published on 18 June 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for writing such a lovely review, it sounds like your mum is having a whale of a time! We understand that it can be a worrying time when a loved one moves to a care home and one of our aims is to be as reassuring as possible to allow for a smooth transition into Lydgate life. It’s lovely to hear that you would recommend us.
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Review from Sue H (Daughter of Resident) published on 17 June 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for taking the time to leave a review, we work hard to keep our home beautiful and our residents busy and happy! We like to think of Lydgate Lodge as a family and those relationships are key, the more we get to know our residents the better we can meet their needs.
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Review from J W (Daughter of Resident) published on 12 June 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
And we are over the moon to have you as part of our Lydgate Lodge Family! Thanks!
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Review from Eileen T (Friend of Resident) published on 26 February 2023
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Reply from Charlotte Jackson, Customer Care Administrator at Lydgate Lodge
Thank you for your kind review, we agree our kitchen team works hard to bring the residents their best offerings and it’s lovely that our whole team leave such a great impression
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Review from T R (Sister of Resident) published on 26 February 2023
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Reply from Charlotte Jackson, Customer Care Administrator at Lydgate Lodge
Thank you for taking the time to send in a review, it’s great that we give such a great first impression.
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Review from R L (Respite Resident) assisted by family/friend published on 20 February 2023
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for taking the time to send a review, we are glad that you were made to feel welcome and we would be happy to welcome you back any time.
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Review from Carole G (Respite Resident) published on 22 December 2022
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Reply from Charlotte Jackson, Customer Care Administrator at Lydgate Lodge
Thank you for taking the time to leave a review, we are very pleased that your stay met your expectations and that you were able to recover from your surgery in a comfortable, safe environment. Respite care is an important part of what we offer and it is so good to hear that you felt supported and welcomed throughout. Do remember that you will always be part of the Lydgate Lodge family and you are welcome to pop in at any time.
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Review from John E (Husband of Resident) published on 9 August 2022
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for your review. We really appreciate you taking the time to leave such great feedback for our team at Lydgate Lodge.
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Review from R E (Daughter of Resident) published on 7 June 2022
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Reply from Rebekah Steward, Customer Care Team at Lydgate Lodge
Thank you for taking the time to review Lydgate Lodge. It is great to hear your mum has settled in well and is receiving the care and support she needs for our staff team. We will be sure to pass on your comments to the care Team at Lydgate Lodge.
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Review from A C (Daughter of Resident) published on 23 April 2022
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Reply from Terri Kidd, PR Executive at Lydgate Lodge
Thank you for leaving this kind review! We’re so glad to hear you’re pleased with the care we’re providing for your mum. We’ll be sure to pass on your kind words to the staff at Lydgate Lodge.
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Review from Karen P (Daughter of Resident) published on 21 March 2022
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Reply from Rebekah Steward, Customer Care Team at Lydgate Lodge
Thank you for taking the time to review Lydgate Lodge. It is lovely to hear you mum is receiving the care and support she needs. I will be sure to pass on your kind words to the team at Lydgate Lodge.
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Review from David S (Nephew of Resident) published on 15 March 2022
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Reply from Rebekah Steward, Customer Care Team at Lydgate Lodge
Thank you for your review of Lydgate Lodge. We appreciate that it is a difficult decision to move a loved one into a care home, but its great to hear that your auntie is receiving the care and support she needs. I will be sure to pass on your comments to the team at Lydgate Lodge.
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Review from Vera B (Resident) published on 2 March 2022
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Reply from Rebekah Steward, Customer Care Team at Lydgate Lodge
Thank you for sharing your experience of Lydgate Lodge. It is lovely to hear that you are receiving all the care and support you need from our dedicated staff. I will be sure to pass on your kind words to the team at Lydgate Lodge.
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Review from Rita W (Daughter of Resident) published on 8 November 2021
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Review from Heather C (Granddaughter of Resident) published on 27 September 2021
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Reply from Rebecca Selkirk, PR Executive at Lydgate Lodge
Feedback is extremely important to us and it is of high importance to us that our built environment meets our high standards. Your feedback has been passed on to our management team who are looking into this immediately.
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Review from Elizabeth H (Daughter of Resident) published on 13 August 2021
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Reply from Rebecca Selkirk, PR Executive at Lydgate Lodge
Thank you for kindly taking the time to write a review and for the lovely way you have described our home. We pride ourselves in making a real difference to the lives of our residents and creating a great place to live and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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The Review Score of 9.8 (9.760) out of 10 for Lydgate Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.760 for Lydgate Lodge is calculated as follows: ( (249 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 308 Ratings = 4.76
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lydgate Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Jul 2019
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Job Title: Home Manager
Joined: 2022
Anna joined the Ideal Care Homes team in 2022. She has worked in the care industry for over 17 years having various roles from Care Assistant to now Home Manager. She has achieved a Level 5 in Adult Social Care and has also spent some time working for the Red Cross in Poland.
Anna has a great understanding and appreciation for all roles within the care sector and brings a wealth of knowledge to the team.
Anna enjoys getting to know each resident and their families, building meaningful relationships and really making a difference in people's lives.
Job Title: Front of House Manager
Joined: 2017
"My passion has always been people and I’m privileged to be able to support the families and their loved ones into our Home"
Job Title: Care Manager
Joined: 2024
Rachel is the Care Manager at Lydgate Lodge.
Job Title: Regional Director
Joined: 2019
Verity Taylor is the Regional Director of Lydgate Lodge, as well as our other Homes in the West Yorkshire region.
Job Title: Lifestyle Manager
Joined: 2022
Zoe Mortimer is the Lifestyle Manager at Lydgate Lodge.