For anyone looking around care homes, I would highly recommend you visit Lydgate Lodge.
Jonathan W (Grandson of Resident)
They took time to get to know my in-laws to make it a home from home
Janet H (Daughter-in-law of Resident)
The care staff are exceptional and are patient, supportive, empathetic, and sensitive.
Jonathan W (Grandson of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Lydgate Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Lydgate Lodge has plenty of onsite parking for visitors.
Lydgate Lodge has a Review Score of 9.8 (9.760) out of 10, based on 27 reviews in the last 2 years. Over all time Lydgate Lodge has 113 reviews.
Review from K C (Daughter of Resident) published on 1 August 2019
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for your lovely review about our home and the Lydgate Lodge Team. We are so pleased to hear that your mum is happy and enjoys the activities, entertainment and the on site hair salon. Our inclusive offering is a real hit with residents and visitors alike. The staff team will be delighted to hear your kind words which I shall be sure to pass on.
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Review from Sally L (Friend of Resident) published on 26 July 2019
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for taking the time to review our home. Feedback is extremely important to us and we will ensure that your kind words are shared with the whole staff team.
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Review from Stuart H (Son of Resident) published on 26 July 2019
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you for kindly taking the time to write a review of Lydgate Lodge and for the lovely way you have described our home. We will ensure that your comments are passed to the whole team.
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Review from Sarah V (Daughter of Resident) published on 17 July 2019
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The surroundings are beautiful. Spacious, yet homely. The staff are so caring, not just towards the residents but to the relatives too. On the difficult days with Dad, I’ve had carers take time to talk to me about him and to just generally let me pour my heart out, when the fact that he is living with Dementia becomes too much. They’ve gotten to know him and he’s settling in well. My Dad is quite young and they tailor to his needs well, with a wide range of activities and outings. It doesn’t feel like your typical care home.
Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you for taking the time to review our home. We are pleased to hear that your experience from your initial enquiry, through to Dad moving in with us, has been extremely positive, and it is great that Dad is enjoying the daily activities and trips out of the home. Feedback is extremely important to us and we will be sure to pass your kind words to the whole staff team. These reviews also go some way to help other families in a similar position of looking for a care home and we are sure they will find your comments very valuable.
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Review from Vicky T (Daughter of Resident) published on 10 July 2019
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for your review of Lydgate Lodge. We really appreciate you taking the time to write a review at what must be a difficult time for you and your family. We are so pleased to hear that your father was happy at Lydgate Lodge and would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. Thank you again for the kind words which I shall pass on to the whole staff team.
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Review from Peter G (Son-in-law of Resident) published on 5 July 2019
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for your wonderful review of Lydgate Lodge. We really appreciate you taking the time to write such lovely words at what must be a difficult time for you and your family. We are so pleased to hear that your mum-in-law was happy at Lydgate Lodge and would like to ensure you and your family always feel welcome to come back and join us for a cup of tea. Thank you again for the kind words which I shall pass on to the whole staff team.
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Review from Z Y (Granddaughter of Resident) published on 25 June 2019
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for taking the time to review our home. Feedback is extremely important to us and we will ensure that your kind words are shared with the whole staff team.
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Review from Janet H (Daughter-in-law of Resident) published on 20 June 2019
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Reply from Kristyna Hunt, Communications Executive at Lydgate Lodge
Thank you so much for taking the time to review our home. Feedback is extremely important to us and we will ensure that your kind words are shared with the whole staff team.
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Review from Jonathan W (Grandson of Resident) published on 28 February 2019
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Whilst vascular dementia had robbed my grandma of her dignity, staff ensured her final days and death were dignified. When necessary they involved health professionals immediately and were in constant dialogue with the GP surgery and district nurses.
For many families, putting their loved ones in a care home is heartbreaking. For anyone looking around care homes, I would highly recommend you visit Lydgate Lodge.
A big thank you to staff.
Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for your review of Lydgate Lodge. We really appreciate you taking the time to write such lovely words at what must be a difficult time for you and your family. We pride ourselves on treating each resident with respect and dignity at all times and it is encouraging for our staff to receive such positive feedback. We will ensure that your comments are passed to the whole team.
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Review from Judith T (Daughter of Resident) published on 21 December 2018
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you for your kind words. We really appreciate you taking the time to review our home. We are comforted to hear that mum enjoyed her time at Lydgate Lodge and that you felt supported at what must have been a difficult time for you and your family. I shall ensure that I pass your lovely comments on to the whole staff team.
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Review from R B (Son of Resident) published on 21 December 2018
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Reply from Samantha Blair, Customer Care Advisor at Lydgate Lodge
Thank you so much for your review of Lydgate Lodge. We really appreciate you taking the time to write such lovely words at what must be a difficult time for you and your family.
We are so pleased to hear that your mum was happy at Lydgate Lodge and would like to ensure you and your family always feel welcome to come back and join us for a cup of tea.
Thank you again for the kind words which I shall pass on to the whole staff team.
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Review from Margaret F (Daughter-in-law of Resident) published on 18 September 2018
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Reply from Kristyna Hunt, Communications Executive at Lydgate Lodge
Thank you so much for your very kind words about our home. We really appreciate that you have taken the time to review us at what must be a difficult time for you and your family. We are pleased that you all felt supported whilst your mother-in-law lived at Lydgate Lodge and we will ensure that your feedback is passed to the whole staff team at Lydgate Lodge.
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Review from Joyce D (Niece of Resident) published on 23 August 2018
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Reply from Kristyna Hunt, Communications Executive at Lydgate Lodge
Thank you for taking the time to review our home at what must be a very difficult time for you and your family. We are so pleased your aunt was happy at Lydgate Lodge and that you all felt supported by our staff. We will ensure that your kind feedback is shared with the team.
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Review from Lynda D (Daughter of Resident) published on 16 May 2018
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Review from Joan F (Wife of Resident) published on 15 May 2018
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Review from Mohammed S (Son of Resident) published on 10 May 2018
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Review from Duncan H (Son-in-law of Resident) published on 27 April 2018
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This initial look round was conducted really well with staff having very friendly and helpful. On the day of moving in, the transfer was handled really well, staff very helpful.
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Review from Pat H (Daughter-in-law of Resident) published on 25 April 2018
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Reply from Kristyna Hunt, Communications Executive at Lydgate Lodge
Thank you for taking the time to review Lydgate Lodge. We appreciate all feedback about our homes and our Home Manager would be more than happy to discuss your concerns with you next time you visit the home, or you can contact her directly on 01924 355 023.
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Review from Robert A (Nephew of Resident) published on 23 March 2018
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Review from Pauline B (Daughter of Resident) published on 7 February 2018
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The Review Score of 9.8 (9.760) out of 10 for Lydgate Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.760 for Lydgate Lodge is calculated as follows: ( (249 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 308 Ratings = 4.76
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lydgate Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Jul 2019
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Job Title: Home Manager
Joined: 2022
Anna joined the Ideal Care Homes team in 2022. She has worked in the care industry for over 17 years having various roles from Care Assistant to now Home Manager. She has achieved a Level 5 in Adult Social Care and has also spent some time working for the Red Cross in Poland.
Anna has a great understanding and appreciation for all roles within the care sector and brings a wealth of knowledge to the team.
Anna enjoys getting to know each resident and their families, building meaningful relationships and really making a difference in people's lives.
Job Title: Front of House Manager
Joined: 2017
"My passion has always been people and I’m privileged to be able to support the families and their loved ones into our Home"
Job Title: Care Manager
Joined: 2024
Rachel is the Care Manager at Lydgate Lodge.
Job Title: Regional Director
Joined: 2019
Verity Taylor is the Regional Director of Lydgate Lodge, as well as our other Homes in the West Yorkshire region.
Job Title: Lifestyle Manager
Joined: 2022
Zoe Mortimer is the Lifestyle Manager at Lydgate Lodge.