For anyone looking around care homes, I would highly recommend you visit Lydgate Lodge.
Jonathan W (Grandson of Resident)
They took time to get to know my in-laws to make it a home from home
Janet H (Daughter-in-law of Resident)
The care staff are exceptional and are patient, supportive, empathetic, and sensitive.
Jonathan W (Grandson of Resident)
Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Lydgate Lodge are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.
Lydgate Lodge has plenty of onsite parking for visitors.
Lydgate Lodge has a Review Score of 9.8 (9.760) out of 10, based on 27 reviews in the last 2 years. Over all time Lydgate Lodge has 113 reviews.
Review from Margaret W (Daughter of Resident) published on 14 September 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene S (Resident) published on 4 April 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Daughter of Resident) published on 3 April 2016
Submitted via Postal Card •
Report
Reply from Helen Chermside, Customer Service Executive at Lydgate Lodge
Thank you for taking the time to review Lydgate Lodge. Ideal Carehomes appreciates all feedback about our homes and activities within our homes have recently been reviewed. Due to the new activities schedule the residents are very active, however, some do like to take a power nap, as is their choice. As with any visitor to the home, we recognise that they only see a very small window as to what is happening at any given time and so invite people to spend the day with us, enjoy a meal and partake in activities so that they get a real ‘flavour’ as to what daily life is about. With regards the cleaning activities, some of our residents enjoy daily chores such as hoovering their rooms, dusting, washing up and preparing drinks, and we support them to do so, if they wish. Our manager at Lydgate Lodge will be in contact with you directly regarding your comments. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G P (Daughter of Resident) published on 1 April 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V M L (Mother of Resident) published on 24 March 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bernie C (Partner of Resident) published on 18 March 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P A (Daughter-in-law of Resident) published on 17 March 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from June C (Niece of Resident) published on 17 March 2016
Submitted via Postal Card •
Report
Reply from Helen Chermside, Customer Service Executive at Lydgate Lodge
Thank you for taking the time to review Lydgate Lodge. Ideal Carehomes appreciates all feedback about our homes and have recently employed three Regional Activities Executives who will be tasked with assisting our homes to organise a varied range of activities including trips out for residents. We have discussed your other comments with the Home Manager who has already been in touch with you directly. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R A (Son of Resident) published on 8 March 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G S (Daughter of Resident) published on 19 January 2016
Submitted via Postal Card •
Report
Reply from Helen Chermside, Customer Service Executive at Lydgate Lodge
Thank you for taking the time to review Lydgate Lodge and bringing these matters to our attention. A new Home Manager has been appointed in the home who is making many positive improvements. We have discussed your comments with her and she has assured us that measures are being put in place immediately to prevent future reoccurrence of the points you raised. Ideal Carehomes has also recently employed three Regional Activities Executives who will be tasked with assisting our homes to organise a varied range of activities. We apologise that your experience has not met the high standards we set for ourselves on this occasion. If you would like to discuss this matter further, please feel free to contact our Customer Services team on 0113 385 3570.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane F (Relative of Resident) published on 12 January 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L P (Daughter of Resident) published on 11 January 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elaine M (Daughter of Resident) published on 10 January 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.760) out of 10 for Lydgate Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.760 for Lydgate Lodge is calculated as follows: ( (249 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 308 Ratings = 4.76
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lydgate Lodge is based on 26 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 26 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Jul 2019
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
Anna joined the Ideal Care Homes team in 2022. She has worked in the care industry for over 17 years having various roles from Care Assistant to now Home Manager. She has achieved a Level 5 in Adult Social Care and has also spent some time working for the Red Cross in Poland.
Anna has a great understanding and appreciation for all roles within the care sector and brings a wealth of knowledge to the team.
Anna enjoys getting to know each resident and their families, building meaningful relationships and really making a difference in people's lives.
Job Title: Front of House Manager
Joined: 2017
"My passion has always been people and I’m privileged to be able to support the families and their loved ones into our Home"
Job Title: Care Manager
Joined: 2024
Rachel is the Care Manager at Lydgate Lodge.
Job Title: Regional Director
Joined: 2019
Verity Taylor is the Regional Director of Lydgate Lodge, as well as our other Homes in the West Yorkshire region.
Job Title: Lifestyle Manager
Joined: 2022
Zoe Mortimer is the Lifestyle Manager at Lydgate Lodge.