Horse Fair Care Home - Avery Healthcare

Horse Fair, Rugeley WS15 2EL
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9.8 128 Reviews
  • Horse Fair Care Home - Avery Healthcare, Rugeley
Horse Fair Care Home in Rugeley comprises a well-established community of elderly residents across Staffordshire. The home provides residential care and respite care for those seeking support, along with a dedicated suite offering the highest quality dementia care and also welcomes couples and companions.

The home's central location in the town ensures proximity to local amenities, and its connection with local volunteer groups solidifies its respected place within the Rugeley community.

At Horse Fair, residents' lives are actively celebrated, and they play a crucial role in shaping the direction of life within the care home. Families and friends are also encouraged to share their views and can formally join one of the home's committees.

Adopting a holistic approach, the team provide high quality residential, dementia, and respite care that recognises the importance of both minds and bodies. And the energetic recreation and leisure team organises diverse activities and social engagements for residents and families.

Generously proportioned bedrooms feature en-suite walk-in showers and flat-screen TVs and housekeepers maintain the rooms meticulously, ensuring personal ornaments and keepsakes are carefully dusted.

The Butterfly Café is a spot where residents enjoy companionship over tea. Various lounges cater to different preferences, hosting clubs, societies, and quiet spaces for reading daily newspapers or magazines. The home also offers a salon for residents and provides various prestigious amenities.

To stay updated on activities at the Horse Fair, visit the dedicated Facebook page where the team share updates on all the activities and events in the Rugeley care home. For inquiries or to arrange a visit, call the friendly care team.

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Care Provided by Horse Fair Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Julie Anderson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (64)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Horse Fair Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,450
  • (these prices are only a guideline, please contact Horse Fair Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Horse Fair Care Home - Avery Healthcare Reviews (128)

Total of 128, showing 81-100
9.8

Horse Fair Care Home - Avery Healthcare has a Review Score of 9.8 (9.799) out of 10, based on 35 reviews in the last 2 years. Over all time Horse Fair Care Home - Avery Healthcare has 128 reviews.

Overall Experience

  • 97
  • 28
  • 2
  • 0
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128
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Review from Heather H (Daughter-in-law of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact with the wonderful staff at Horse Fair we were made to feel supported, welcomed and a part of the Horse Fair family. Mom loved her time here and settled quickly. Staff are so caring and genuine and always went above and beyond to ensure mom was well cared for. In her last few
months, mom was treated with dignity and respect by everyone who looked after her at Horse Fair. She called Horse Fair her home.

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Review from T B (Daughter of Resident) published on 11 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a lovely care home where my father is well looked after. The staff are wonderful and always make me feel very welcome and part of the "family" whenever I visit. They are always cheery and interact very well with the residents. The home is very clean and well organised and the meals look very
appetising. There is always a choice on the menu.

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Review from Melanie (Daughter of Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom and Dad moved into Horse Fair in September 2018 as both were suffering from dementia. We had looked at other care homes and Horse Fair was by far the nicest we had come across, we were very impressed from the start. The en-suite bedrooms are spacious and clean and the housekeeping arrangements are
well organised.
The staff are very friendly and welcoming and always pass the time of day with the residents and visitors, the home is always clean, warm and tidy and managed very well. There is always a choice of menu, the food is especially good as witnessed by Dad's expanding waistline.
Mom sadly passed away in June but the staff were tremendous in her end of life care and I can't thank them enough for their comfort and support through such a difficult time. Dad initially struggled to cope with his grief after the loss of Mom but the staff have been wonderful, very understanding and patient, and I am pleased to say he is back to his old self again. Thank you.

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Review from Gillian J (Daughter of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been well looked after. The carers have been very kind and caring. Mum has particularly enjoyed the drumming and keep fit activities and the church service at Easter.

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Review from Robert C (Son of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After making the difficult decision to move into a care home at the age of 88, my mum chose Horse Fair Care Home. Having all her faculties she checked out 7 establishments prior to her decision that Horse Fair ticked all her boxes. Mum remained there for 2 and a half years until her death. All the staff
went the extra mile to give her excellent care, fuss and comfort in the last years of her life.
The staff all showed great respect and compassion both to mum and myself. Thank you doesn't seem enough.

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Review from Catherine C (Friend of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was lovely, clean and smelt really clean on first entering the home. Whilst sat with a resident staff were chatting to other residents and there was lots of rapport, respect and dignity.

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Review from Charlotte W (Relative of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my grandma the staff were very friendly and welcoming. The care that is given to her is excellent and if there are any problems the managers deal with it professionally.

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Review from Mick S (Son of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has really settled into Horse Fair Care Home. The staff are brilliant with her and she always sits to talk to them. She is always tidy and so is the home, it is well managed.

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Review from Sheree B (Relative of Resident) published on 3 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are welcoming and friendly. My mother-in-law is well cared for and enjoys it. She loves the staff and the activities are great and she likes taking part in them. The management team are amazing and I couldn't ask for better.

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Review from G B (Granddaughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at Horse Fair for over a month now after being diagnosed with a terminal illness.
Thanks to the kind and compassionate staff she has settled in quickly.
She is well cared for, happy and safe.
All departments are so friendly and go the extra mile.
The home is warm, welcoming and very
clean.
We couldn't ask for a better service.

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Review from Joan J (Daughter of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally the standard of care is very good. As always some members of staff are more friendly and helpful. The staff do sometimes seem stressed and this can come over to the resident and make them feel uncomfortable. I have no major complaints and if I am concerned about anything I feel I can address
it to the appropriate people and it will be resolved.

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Review from Tara S (Granddaughter of Resident) published on 13 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been living here for a few months and she has received the best care I could ask for. She settled in very well and makes herself at home. All the staff are welcoming and friendly.

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Review from Christine R (Wife of Resident) assisted by family/friend published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Horse Fair for respite on two occasions and been very happy. The staff are very nice and supportive.

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Review from D I (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here for 2 and a half years.
Mum is bedbound now, staff have been brilliant. Any issues we have had have been sorted immediately. Managers office is an open door policy so very approachable. Mum is now on end of life care and the quality of care is next to none. Well done Horse Fair.

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Review from D M (Granddaughter of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been extremely well looked after since moving to Horse Fair Care Home. Staff are warm and welcoming not only to residents but also their families. They tailor the care to the individual whilst also creating a real sense of family within the home itself. There is a great motive of entertainment
with something for everyone. Well done all!

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Review from M H (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The last 3/12 have been lovely for my mother. She has been extremely well cared for and had a very enjoyable Christmas and New Year. We have all as a family been supported and nurtured by the staff who appreciated our feelings that this was a Christmas without mother being in our home for the first
time.

Reply from Angus Matthew, Marketing Manager at Horse Fair Care Home - Avery Healthcare

Thank you for your review. We are glad to hear you feel that your mother is well cared for. It means alot to our staff to hear comments such as these, and your feedback will be passed on. Thank you.


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Review from G W (Respite Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found this home very comfortable, more like a hotel. Very relaxed atmosphere. Décor of lounges very soothing. My room had a view of the garden and aviary. All the staff were friendly and helpful. Food on the whole good. Sandwiches at tea time can be boring. Bed comfortable.
We have a programme each
week of events for residents, unfortunately, sometimes they are very late especially at lunchtime so you miss most of them.

Reply from Angus Matthew, Marketing Manager at Horse Fair Care Home - Avery Healthcare

Thank you for your review of your respite stay with us. We are glad you enjoyed your stay with us, it was a pleasure to have you stay.
We apologise if our activities ran too late for you, it is feedback that I will pass onto our activities team. Warmest Regards.


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Review from Janet M (Daughter of Resident) published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Horse Fair and was made to feel very welcome. The staff are all very kind, helpful and willing to listen to any concerns and are all doing their best to settle mum in. The home itself is very clean and well run offering a variety of services and entertainment plans.
I would not hesitate
in recommending Horse Fair to anyone looking for care. Thank you ladies.

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Review from S C (Friend of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend appeared to be very contented while at Horse Fair Care Home. He was very well looked after and enjoyed his brief few months there.
The staff were kind, good humoured and helpful.
It is unfortunate that he had to leave owing to more demanding nursing needs.
Thanks to everyone on his behalf.

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Review from K D (Daughter of Resident) published on 23 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed her week's stay at Horse Fair.
She talked about the food and the entertainment being good and made friends with some of the other residents.

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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Horse Fair Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Horse Fair Care Home - Avery Healthcare is calculated as follows: ( (337 Excellents x 5) + (69 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 413 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Horse Fair Care Home - Avery Healthcare is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Julie

Julie Anderson

Job Title: Home Manager

Joined: 2023

Hello, my name is Julie, the Home Manager here at Horse Fair Care Home


I have 30 years of experience in the care sector in roles from care to senior care, team leader and home manager for general residential, nursing, advanced dementia, YPD and Learning disabilities have been registered for 40 bedded homes up to 120 bedded sites I am motivated to deliver dignified respectful care. I am passionate about driving excellence in both care and the environment ensuring a high-quality standard of living for all residents in my care. My qualifications include level 4 NVQ and registered managers award I am trained in Dementia care, Health & safety level 3, Infection control level 2, Cosh trained, and medication trained, I have a good understanding of regulations and legislation I am able to build trusting relationships with residents, relatives, and local multidisciplinary teams.


I look forward to welcoming you to Horse Fair Care Home.


Kirsty

Kirsty Preston

Job Title: Deputy Manager

Hello, my name is Kirsty, and I have the privilege to be the Deputy Manager at Horse Fair Care Home.


I started my journey in health care when I joined Horse Fair in 2012. I hold an NVQ level 3 in Health and Social care and currently working towards a Level 5 Diploma in Leadership in Health and Social care. I would best describe myself as friendly and outgoing, passionate about person-centred care. Throughout my career, I have been fortunate enough to gain fantastic skills and knowledge about dementia care which is a passion of mine. I love Horse Fair for its community feel and really is a home-from-home.


Dee

Dee Irving

Job Title: Administrator

Joined: 2011

Hello, my name is Dee, and I am the home's administrator.


I joined Horse Fair in 2011 as part of the reception team, bringing with me a wealth of experience. I particularly enjoy welcoming guests and families and growing strong relationships with the residents that continue to this day. In 2020, I moved to become the home administrator, providing the vital administration support that keeps Horse Fair running smoothly.


My role within Horse Fair is very rewarding. I love interacting with Residents, visitors and staff. This is my forever job until I retire, I love working here.


Andy

Andy

Job Title: Maintenance Operative

Joined: 2010

Hello, my name is Andy, and I am the home's maintenance operative.


I have been at the Horse Fair since the home opened in 2010. I'm not just the home maintenance operative, I deliver our morning papers, and go out on walks with the residents, I am also the home resident comedian, though some would say they are dad jokes.