Horse Fair Care Home - Avery Healthcare

Horse Fair, Rugeley WS15 2EL
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9.8 128 Reviews
  • Horse Fair Care Home - Avery Healthcare, Rugeley
Horse Fair Care Home in Rugeley comprises a well-established community of elderly residents across Staffordshire. The home provides residential care and respite care for those seeking support, along with a dedicated suite offering the highest quality dementia care and also welcomes couples and companions.

The home's central location in the town ensures proximity to local amenities, and its connection with local volunteer groups solidifies its respected place within the Rugeley community.

At Horse Fair, residents' lives are actively celebrated, and they play a crucial role in shaping the direction of life within the care home. Families and friends are also encouraged to share their views and can formally join one of the home's committees.

Adopting a holistic approach, the team provide high quality residential, dementia, and respite care that recognises the importance of both minds and bodies. And the energetic recreation and leisure team organises diverse activities and social engagements for residents and families.

Generously proportioned bedrooms feature en-suite walk-in showers and flat-screen TVs and housekeepers maintain the rooms meticulously, ensuring personal ornaments and keepsakes are carefully dusted.

The Butterfly Café is a spot where residents enjoy companionship over tea. Various lounges cater to different preferences, hosting clubs, societies, and quiet spaces for reading daily newspapers or magazines. The home also offers a salon for residents and provides various prestigious amenities.

To stay updated on activities at the Horse Fair, visit the dedicated Facebook page where the team share updates on all the activities and events in the Rugeley care home. For inquiries or to arrange a visit, call the friendly care team.

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Care Provided by Horse Fair Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Julie Anderson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (64)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Horse Fair Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,350
    • RESPITE Self-Funded Residential Dementia Care from £1,450
  • (these prices are only a guideline, please contact Horse Fair Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Horse Fair Care Home - Avery Healthcare Reviews (128)

Total of 128, showing 101-120
9.8

Horse Fair Care Home - Avery Healthcare has a Review Score of 9.8 (9.799) out of 10, based on 35 reviews in the last 2 years. Over all time Horse Fair Care Home - Avery Healthcare has 128 reviews.

Overall Experience

  • 97
  • 28
  • 2
  • 0
  • 1

Date Published

128
7
18
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93

Review from H (Daughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since January, 2017. Recently, mum has been unwell and the Horse Fair team have been wonderful. The staff are patient and kind with mum as well as supporting the immediate family.

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Review from Hannah M (Granddaughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana moved into Horsefair Care Home in August. We have all been made welcome as a family and we couldn’t ask for better care for My Nana. She’s settled in so quickly and she is truly “at home” there.

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Review from Margriet H (Stepdaughter of Resident) published on 15 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment you walked in you felt like you were in a hotel.


Very clean and staff was very caring and friendly.


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Review from Michelle J (Granddaughter of Resident) published on 11 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing! The care given by the staff exceeds any expectations you may have. The staff go above and beyond at every step and it's nice to see staff who genuinely care and enjoy their jobs.

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Review from J G (Resident) published on 15 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are helpful and happy when dealing with residents. Food is good and varied.

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Review from Catherine P (Resident) published on 3 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

We were, my husband and I, treated well in rest home.
People who worked there were friendly and caring towards us.
Our rooms were clean and comfortable. Food okay.

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Review from Maureen R (Resident) published on 1 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very comfortable during my two week stay. Generally, I was able to look after myself but if I needed help it was soon given to me.
The staff work very long hours but are always very pleasant.

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Review from Brenda S (Resident) assisted by family/friend published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had respite care.
The staff were friendly, readily available to help. The room was very clean and regularly cleaned and tidied.
Food was good, varied menu, plenty on the plate. Lounges were quiet spaces to enjoy reading and mixing with other residents.

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Review from Ruth I (Granddaughter of Resident) published on 12 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is extremely well looked after. Staff and management go the extra mile to keep her comfortable. Grateful to you all!

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Review from Yvonne H (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Horse Fair Care Home. The staff are brilliant - caring, patient, friendly and always going that extra step to ensure my mother is well looked after, even when this means going to Rugeley in their lunchtime.


The environment is beautiful. It is tastefully decorated, always spotless and

comfortable. Management and staff endeavour to provide activities to suit all tastes and to provide a stimulating environment.

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Review from M M (Regular Volunteer) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always welcoming to me and my dog, residents are comfortable and the home always has a calm atmosphere, though there are always varied activities in progress during our visit. Weather permitting, downstairs residents are able to access the garden, which is well kept.

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Review from Neil F (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class, 5-star is how we would class this care home and all the staff here at Horse Fair. They are dedicated, supportive, loving and very caring and go above and beyond normal duties. This is not like most care homes, this is like a hotel where you feel and are treated with respect and dignity
and have become part of our family.

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Review from Trevor W (Son of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since attending Horse Fair mum's health has improved. The staff here are exceptional and nothing is too much trouble. I would not hesitate to recommend anyone to come here.

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Review from Vivien G (Daughter of Resident) published on 4 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum stayed here for two years until she passed away last month aged 92. A lovely care home. Staff are kind and caring and very professional. The home generally has a happy atmosphere and needs are met with dignity. Pleasant lounges, dining rooms and a garden. Good choice of activities and a stimulating
environment for people like my mum. Staff have regular meetings to get feedback from residents and families and their views are acted upon. Could not have asked for a better home for mum.

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Review from Elizabeth S (Granddaughter of Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandma was very happy at Horse Fair during her respite stay. She felt very welcome and included, especially by the activities team. It was really nice to see grandma socialising and interacting with other residents and staff and we enjoyed coming to visit and joining in too. Grandma's room was nicely
presented and she enjoyed the food.

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Review from Isabella M (Resident) published on 21 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would highly recommend Horse Fair care home because of the over all care, attention and facilities available. Having lived away from the UK for most of my adult life, the meals are not quite to my international taste, however, the food served is excellent for the taste of those who have lived in the
U.K. The kitchen is very good to me and caters for my international taste where possible. The activities available are excellent and varied.
Management are always available and ready to assist with any queries or questions one may have. The care staff are very helpful and kind. The rooms are of a high standard with en-suite facilities.
The overall ambiance is very warming and friendly making the needs and comfort of the residents to a homely standard. I certainly would recommend Horse Fair Care Home to others who require such care. Having lived here for over three years, I find myself each year feeling more and more like this is my home which gives me happiness and contentment.

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Review from Cedric N (Resident) published on 9 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into Horse Fair Care Home on 1st July 2011. At a recent care review, it was decided that i now needed nursing care which is not available here. I am all set to move to a nursing home much nearer to my family. Coming to Horse Fair is the best thing I have ever done since becoming disabled, I
am completely wheelchair bound and now completely deaf. The staff here are first class, the food is superb, the atmosphere is lovely and the whole is run extremely well. Whilst I am looking forward to making new friends, I am not looking forward to saying goodbye to the ones here.

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Review from Pamela C (Daughter of Resident) published on 18 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well kept care home in pleasant surroundings. Well managed and staff appear dedicated and well trained. Excellent menus with choice, and housekeeping services very good. Rooms are pleasant and spacious. All staff are friendly and approachable. Excellent team who are dedicated to providing residents
with entertainment in varying forms on a regular basis. Management and senior staff operate an open door policy to discuss any issues. Staff specifically trained in dementia care.

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Review from Caz K (Granddaughter of Resident) published on 16 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan lives here on the upstairs floor. The staff are so lovely and will always go the extra mile for you, kind and considerate. I know my nan is loved and cared for here, it is like 1 big family.

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Review from M C (Sister of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff of the care home - care workers, receptionists, catering, gardeners etc are unfailingly kind, courteous and supportive in every way. I have peace of mind knowing that my brother has 24-hour care.

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Current Review Score: 9.8 (9.799)

Overview of Review Score

The Review Score of 9.8 (9.799) out of 10 for Horse Fair Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.799 for Horse Fair Care Home - Avery Healthcare is calculated as follows: ( (337 Excellents x 5) + (69 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 413 Ratings = 4.799

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Horse Fair Care Home - Avery Healthcare is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 35 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (4)

Julie

Julie Anderson

Job Title: Home Manager

Joined: 2023

Hello, my name is Julie, the Home Manager here at Horse Fair Care Home


I have 30 years of experience in the care sector in roles from care to senior care, team leader and home manager for general residential, nursing, advanced dementia, YPD and Learning disabilities have been registered for 40 bedded homes up to 120 bedded sites I am motivated to deliver dignified respectful care. I am passionate about driving excellence in both care and the environment ensuring a high-quality standard of living for all residents in my care. My qualifications include level 4 NVQ and registered managers award I am trained in Dementia care, Health & safety level 3, Infection control level 2, Cosh trained, and medication trained, I have a good understanding of regulations and legislation I am able to build trusting relationships with residents, relatives, and local multidisciplinary teams.


I look forward to welcoming you to Horse Fair Care Home.


Kirsty

Kirsty Preston

Job Title: Deputy Manager

Hello, my name is Kirsty, and I have the privilege to be the Deputy Manager at Horse Fair Care Home.


I started my journey in health care when I joined Horse Fair in 2012. I hold an NVQ level 3 in Health and Social care and currently working towards a Level 5 Diploma in Leadership in Health and Social care. I would best describe myself as friendly and outgoing, passionate about person-centred care. Throughout my career, I have been fortunate enough to gain fantastic skills and knowledge about dementia care which is a passion of mine. I love Horse Fair for its community feel and really is a home-from-home.


Dee

Dee Irving

Job Title: Administrator

Joined: 2011

Hello, my name is Dee, and I am the home's administrator.


I joined Horse Fair in 2011 as part of the reception team, bringing with me a wealth of experience. I particularly enjoy welcoming guests and families and growing strong relationships with the residents that continue to this day. In 2020, I moved to become the home administrator, providing the vital administration support that keeps Horse Fair running smoothly.


My role within Horse Fair is very rewarding. I love interacting with Residents, visitors and staff. This is my forever job until I retire, I love working here.


Andy

Andy

Job Title: Maintenance Operative

Joined: 2010

Hello, my name is Andy, and I am the home's maintenance operative.


I have been at the Horse Fair since the home opened in 2010. I'm not just the home maintenance operative, I deliver our morning papers, and go out on walks with the residents, I am also the home resident comedian, though some would say they are dad jokes.