Devonshire House

High Street, Cavendish, Sudbury CO10 8AS
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9.8 91 Reviews
  • Devonshire House, Sudbury
Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues to welcome new residents for both respite and permanent care. In addition to residential care, they provide care for older people living with dementia.

The home is equipped with stunning facilities for customers to enjoy such as a large conservatory space and cosy quiet lounges, whilst original features such as inglenook fireplaces and beamed ceilings have been preserved.

The home, operated by Anchor, provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor work with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

They are one of England’s largest providers of housing and care for those aged over 55 years and have more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money they make into retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Devonshire House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kerry Healy (Manager)
  • Admission Criteria
    • Please contact Devonshire House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Devonshire House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,460
    • Self-Funded Residential Dementia Care from £1,460
    • RESPITE Self-Funded Residential Care from £1,460
    • RESPITE Self-Funded Residential Dementia Care from £1,460

  • Colleagues at Devonshire House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Devonshire House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Television point in own room
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces.


Devonshire House Reviews (91)

Total of 91, showing 1-20
9.8

Devonshire House has a Review Score of 9.8 (9.768) out of 10, based on 16 reviews in the last 2 years. Over all time Devonshire House has 91 reviews.

Overall Experience

  • 81
  • 8
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Date Published

91
6
8
16
75

Review from Malcolm M (Son of Resident) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Devonshire house, originally for 2 weeks respite as she was struggling at home. From the moment we first took her for a look around she fell in love with the place. Since being in Devonshire house my mum is really happy and cannot stop praising the staff and especially the
food. If there is something that does not suit on the menu they are happy to cook an alternative.
The home is always very clean and tidy and other residents are also very happy.
All the staff are very friendly and very helpful whenever we visit. My Mum is enjoying herself so much that she has decided that she is definitely staying.
It is very comforting for us to know that my mum is being so well looked after 24hrs a day. Also a big thank you to her carer who has been really helpful and helped with any concerns that we did have.

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Review from K H (Daughter of Resident) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing. My mum has recently taken residence at Devonshire House and the professionalism and knowledge of the staff has made this process less stressful. The care home is home from home actually probably better than home! Warm and cosy, spotlessly clean everywhere, no smells that
you sometimes come across in some care homes. The catering is good, lovely home cooked food and as the chef walks through he checks everyone enjoyed their meal. The bedrooms are spacious with a large bathroom and modern shower. Cosy bed linens. To find somewhere so lovely for my mother after such a stressful time means I can finally get back to a life and routine again. Mum seems happy and settled and she seems very much at home. I can highly recommend Devonshire House with no hesitation.

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Review from M H (Son of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely surroundings, gardens and facilities. Caring staff who made my mother at home and comfortable.

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Review from C W (Daughter of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved to Devonshire House a year ago and has been very happy there. The staff are wonderful and kind and really get to know the residents well. They are always on hand when she needs something or simply to stop and chat. It feels like a home from home.

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Review from T A (Daughter of Resident) published on 23 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Devonshire House since March 2024. The staff are all very caring and thoughtful. Mum says they look after her very well here. The food she says is good. It's a very happy place to be.
On a negative: I think more care should be taken in cleaning rooms. On occasion tops of furniture
are not cleaned nor has any furniture been moved to clean under the bed or chest of drawers.

Reply from Kerry Healy, Manager at Devonshire House

Thank you for taking the time to review Devonshire House and we are pleased that you rate our overall experience as excellent. I appreciate your lovely comments regarding your mum's care, our team and our food and I will pass this feedback on. We have a daily housekeeping programme to ensure all areas of our home remain clean. We have recently arranged an additional housekeeper to support areas of Devonshire House that need more attention. I'm always happy to discuss all aspects of our care at a mutually convenient time.


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Review from Edward C (Son of Resident) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in the dementia ward for just over a year. Over this time her care has been amazing. The staff are quite simply the kindest, most patient team of people. Whenever I visit they always know where she is, what she's been doing and her general state of mind. They always have
time and are so patient. Food is well cooked with lots of variety and good-sized portions.

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Review from S Q (Daughter of Resident) published on 26 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This review is in mum's words - "I felt well looked after and very safe there. I really enjoyed the meals and all the staff were friendly and very attentive whilst staying there. I had a lovely clean room and now looked for a permanent residence at the home"

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Review from Debbie H (Daughter-in-law of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were really happy with the care my father-in-law received whilst staying temporarily at Devonshire House. His five-week stay, during which he was really well looked after by the lovely staff, enabled him to get back on his feet following a dall and operation and he has been able to return to his
own home.

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Review from L R (Daughter of Resident) published on 15 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was made very welcome for a month of respite care at Devonshire House. The most important thing for Mum was cleanliness, and she was very happy with this aspect. She says that everyone was so helpful and kind.

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Review from S C (Wife of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found this home really helpful. When problems arise they are dealt with efficiently. The home deals with any enquiries I have and supports me and the family at the same time. The home is always willing to support.

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Review from G F (Daughter of Resident) published on 11 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Devonshire House in August 2023. From the moment she arrived, we knew we had made the right choice. The staff were amazing. They made Mum and us feel very welcome. Since Mum has been here she’s made friends and has enjoyed the activities provided. Her room is lovely, bright and very clean.
The whole house has a lovely feel to it. The staff are so welcoming and kind to Mum and us as visitors. This is a wonderful home and I know Mum will be very happy here.

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Review from Georgina B (Wife of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and attention my husband gets and the staff are very caring and friendly. The only thing that could be improved is the activities. The food is quite good with lots of alternatives. They always provide special teas etc on special days like Mother’s or Father's day.

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Review from Julie B (Daughter of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Devonshire House, Cavendish for respite care following a period in hospital. Initially, my mother was very depressed and was counting the days until she could go home.
However, the care and compassion of the staff have completely changed my mother. She is the happiest I have seen
her in a long while. The staff are amazing and always take the time to talk to the residents and ensure all of their needs are being met. My mother has now decided to stay permanently. She feels safe and cared for and absolutely loves the food!

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Review from S W (Wife of Resident) published on 15 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the care and dedication my husband received in Devonshire House, they all loved him and treated him with respect at all times, they laughed with him, cried with him and went beyond their duties sometimes. They are such wonderful people, the care is exemplary. On his final day, they
looked after the family all day. I can't thank Devonshire House staff enough, the manager and her staff 100%. Thank you!

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Review from I D (Son of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to my mother moving into Devonshire House two years and three months ago, we visited all the care homes in the Sudbury, Suffolk area, one in particular was the best, then we found Devonshire House. Due to its light and airy atmosphere, we thought it was even better. I have not been disappointed.
All the care staff, team leaders and management have constantly shown a very high level of professional care and dignity. Now with the end of lockdown restrictions and the very proactive management team, the quality of care should maintain excellent standards.
I am 66 in a few weeks and I accept there is a real risk for me requiring a care home in the next fifteen years. I wish it to be Devonshire House.

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Review from Terry W (Husband of Resident) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Devonshire House staff are always so kind and caring to the residents and their families. The home is always clean, tidy and smells lovely. I really enjoy my visits with my wife. Staff always have a smile on their face and nothing is ever too much for them.

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Review from Danielle A (Granddaughter of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The quality of care in Devonshire House in Cavendish is outstanding. They have been so attentive to my grandfather's needs including my late grandmother. They are very supportive too. Every resident looks well dressed, clean and well looked after. They put on great activities for the residents. The
rooms are always clean and tidy. They are also given beautifully made homemade meals. The chef truly should be recognised he's brilliant at what he does and plans the meals weekly for variation for the residents' nutritional needs. Code of practice is delivered on a very high level in a professional way. Not being distracted when doing medication. Safety of residents and risk assessing each resident's needs and putting them into practice. Most of all each staff member I have met has a very caring nature. So lucky to have had such a beautiful home for our grandparents. Outstanding and the care home dog is just the cutest.

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Review from W P (Friend of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming to me and shown how to log in. Light airy and signposted for visitors. Resident would have liked to go out in the pleasant sun; she enjoys art.

Reply from Kristy Smith, Manager at Devonshire House

Thank you for taking the time to review Devonshire House and we are pleased that you rate our staff as excellent. We appreciate your lovely feedback regarding our home and will pass this on to our team. We support our residents to participate in activities, including enjoying our gardens in nice weather. We encourage our residents to have input into our daily, weekly and monthly activities programme.


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Review from Sarah D (Daughter of Resident) published on 3 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent provision and care. More engagement in the activities would be good. This would require encouraging my mother to do this. She enjoyed the church service. My mother has enjoyed her time in respite care and particularly enjoyed the lunchtime chats with other residents.

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Review from C H (Son-in-law of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the whole atmosphere very welcoming and clean. The atmosphere among the residents is one of real care and comfort. There is nothing really that the care home finds difficult to provide. Residents are very happy, as is my mother-in-law. Carers are very helpful and polite. The home is clean and
well-maintained. Thank you.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Devonshire House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Devonshire House is calculated as follows: ( (155 Excellents x 5) + (26 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 190 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Devonshire House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Devonshire House directly for further details.


Awards / Recognitions (12)

Top 20 Large Care Home Groups 2025

Recipient: Anchor

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Anchor

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Anchor

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (0)

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Frequently Asked Questions about Devonshire House

What types of Care is Devonshire House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Devonshire House provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Devonshire House have?

There are 68 Single Rooms.

What are the Facilities & Services at Devonshire House?

Own Furniture if required, Close to Local shops, Lift, Gardens & Television point in own room are some of the Facilities & Services.

How far is Devonshire House to the centre of Sudbury?

5.3 mile(s) as the crow flies, distance by road may be significantly further.