Devonshire House

High Street, Cavendish, Sudbury CO10 8AS
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9.8 91 Reviews
  • Devonshire House, Sudbury
Devonshire House is located in the pretty village of Cavendish with riverside views, providing quality care and luxurious facilities within a comfortable and relaxing environment. The home continues to welcome new residents for both respite and permanent care. In addition to residential care, they provide care for older people living with dementia.

The home is equipped with stunning facilities for customers to enjoy such as a large conservatory space and cosy quiet lounges, whilst original features such as inglenook fireplaces and beamed ceilings have been preserved.

The home, operated by Anchor, provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life. Anchor work with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met.

Anchor provides dementia care and offers on-going training to care staff to ensure their approach always reflects best practice.

They are one of England’s largest providers of housing and care for those aged over 55 years and have more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvest the money they make into retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Devonshire House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kerry Healy (Manager)
  • Admission Criteria
    • Please contact Devonshire House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Devonshire House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,460
    • Self-Funded Residential Dementia Care from £1,460
    • RESPITE Self-Funded Residential Care from £1,460
    • RESPITE Self-Funded Residential Dementia Care from £1,460

  • Colleagues at Devonshire House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Devonshire House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Own Furniture if required
  • Television point in own room
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces.


Devonshire House Reviews (91)

Total of 91, showing 81-91
9.8

Devonshire House has a Review Score of 9.8 (9.768) out of 10, based on 16 reviews in the last 2 years. Over all time Devonshire House has 91 reviews.

Overall Experience

  • 81
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Review from J J (Resident) published on 14 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came into the care home, I was distressed and unhappy, and was changed into a rested and happy lady. I enjoyed the company and the staff, they all made me feel good about myself.

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Review from Jill L (Daughter of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home very friendly and helpful atmosphere, staff caring, management good. Beautiful setting and grounds. Some acquisitions took a long time to come, ie. extra wardrobe etc. Heating seems to be a problem, though I have never met it personally.
When mother died the care was excellent just beforehand.
Carers kind and sympathetic. She felt well looked after.
Food was partly good, sometimes a bit dull and heavy. Not enough salad/fruit/fibre.

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Review from Michael T (Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to stay in Devonshire house after a quadruple bi-pass operation. I was not able to return home as I live alone. A friend visited three care homes and Devonshire House stood out in so many areas. It was welcoming, the staff were highly professional and it was beautifully kept. Clean, high quality
furnishings light warm and inviting. The food was excellent. The care I received was second to none, I can only praise everything about my stay. There were some other residents who could be difficult especially at meal times, but not once I never did I see care staff lose patience or raise their voices.

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Review from Peter B (Stepson of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My step father spent six weeks at Devonshire House. He was very poorly, lonely, depressed and withdrawn. I can not praise the home enough. The staff and manager were wonderful always cheerful and encouraging. We as family were made so welcome when we visited it was like visiting him at home. We had
meals with him. The food is first class. My step father returned home a different man. This was definitely the rest/convalescence he needed. I would recommend this. "Outstanding"

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Review from Carol (Daughter of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother entered Devonshire House in an emergency rather than being hospitalised, a very anxious time. We were treated with genuine caring in a very professional way. This was only two weeks ago and she is still poorly but I have felt confident handing over the reigns of caring to the staff who have
been nothing but helpful, showing great empathy and caring. I feel mum is having the best care possible. The management also, have been nothing other than helpful, in what has been an emotional time and a financial strain for our family in the face of poor help from social services. Overall I would strongly recommend Devonshire House.

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Review from Lucy C (Great-granddaughter of Resident) published on 3 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great grandmother came to Devonshire House for a week whilst we had a short break away, we were a little apprehensive about placing her anywhere as she is very particular lady and likes things done in a certain way. The manager spent time with us prior to her stay which made us feel so much at ease,
she was very thoughtful and put in the finishing touches to ensure my grandmothers stay would be comfortable, she loves fresh fruit and their was a bowl in her room upon arrival.
The staff were so kind, thoughtful and welcoming, the cleaning staff were jolly and cheerful which was nice as granny liked to spend time in her room.
Compliments to all the staff, Granny did nothing but talk about her stay and how nice it was, she felt she was in a hotel - the added bonus was they serve sherry before lunch and offer fruit juice, squash and wine during the meal.
Home made cakes were lovely.

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Review from Alice (Daughter of Resident) published on 30 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 18 months of his life at Devonshire House, when he was too ill to live independently. Despite his initial reluctance to move to a care home, he was very happy and well cared for there. The staff were exceptionally kind, cheerful and friendly, often going out of their way to
help him. The home itself is well-equipped with very pleasant communal rooms and beautiful grounds. Dad's room was relatively small but had a spectacular view across the garden to the surrounding countryside, which gave him great pleasure. The family is very grateful to the staff of Devonshire House for making his final months as comfortable and enjoyable as possible.

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Review from Sandra (Friend of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at least once a month. The staff are lovely, nothing is too much trouble. I am always offered tea/cake. The gardens are wonderful and well maintained - it's a lovely place to visit.

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Review from Shirley (Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, all staff.

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Review from Helen P (Niece of Resident) published on 5 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the last three years, we have had Uncle, and Auntie, in this wonderful place, we visit often, we are always impressed when we visit, everything is tip top, the attention to detail, the great attentive care givers, the ease of access to all staff and management, both in person, by telephone or
email, they are very responsive, they keep you informed about your relatives health, if they have any concerns, they contact you the same day, the ongoing and changing care needs of Auntie, has become complex and time challenging, they master the changing needs with excellence, care, empathy and dignity, we are forever grateful to have enjoyed being part of this lovely oasis.
The Manager is a wonderful person, she identifies your personal needs as well, she is supportive, informative and has helped us as a family through some very difficult times, we cannot express how much this has helped us.
We enjoy all the Open House days and functions, they are well supported and conversations between other family members within Devonshire House brings out everyone's praise for the wonderful location, the staff, the food and the ambiance.
It shows that these places can be a perfect answer to care of our elderly. A great "Well Done"

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Review from Rachel F (Resident) published on 4 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything seems to go very well. Food and drink are given with very good satisfaction. Meals are good and usually served well. The staff are good. The food seems to be enjoyed and it is always hot when served.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Devonshire House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Devonshire House is calculated as follows: ( (155 Excellents x 5) + (26 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 190 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Devonshire House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Devonshire House directly for further details.


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