Nelson Manor Care Centre

247 Barkerhouse Road, Nelson BB9 9NL
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9.1 68 Reviews
  • Nelson Manor Care Centre, Nelson
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Care Provided by Nelson Manor Care Centre

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Great Marsden Residential Ltd
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (70)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (70)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Nelson Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £1,062
    • Self-Funded Nursing Care from £1,515
  • (these prices are only a guideline, please contact Nelson Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Large car park at the front of the building with disabled reserved parking.


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Nelson Manor Care Centre Reviews (68)

Total of 68, showing 1-20
9.1

Nelson Manor Care Centre has a Review Score of 9.1 (9.066) out of 10, based on 7 reviews in the last 2 years. Over all time Nelson Manor Care Centre has 68 reviews.

Overall Experience

  • 49
  • 18
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  • 1

Date Published

68
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7
61

Review from K M (Niece of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt recently went into Nelson Manor the staff who work there are so lovely they have shown her so much kindness and respect from the housekeepers up to the Manager who is so down to earth and approachable. I cannot thank the staff enough for everything they have done and doing for my aunt.

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Review from Mary N (Friend of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am currently writing this review whilst sitting visiting my friend. The care here is excellent and the staff can not do enough for their residents and visitors. Immaculate, clean and always nice. God Bless.

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Review from Clare G (Daughter of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care shown during Dad's time at Nelson Manor was wonderful. The staff were caring, professional and would go to any lengths to make sure Dad was comfortable and as content as possible in his final weeks. My sister and I were always made welcome and included in the process and decision-making. I
wouldn't hesitate to recommend Nelson Manor. Lovely staff, lovely management, lovely care - thank you.

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Review from Liz H (Wife of Resident) published on 17 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my husband on average 5-6 days each week, and on every visit, I find the staff are always polite, friendly and professional at all times.
Staff are very caring towards my husband. They treat him with respect and dignity.
The facilities are excellent. They offer a good range of activities
and have a themed week every month with a singer. The food always appears to be appetising with a choice of food available.

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Review from Marie H (Daughter of Resident) published on 14 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've reviewed Nelson Manor Care Centre previously and given full marks and nothing has changed. I believe my Dad would not be alive if hadn't had the care and compassion he's had for the last two years here. I visit five days a week and it's so very rare that I have to 'mention' something (eg his food
isn't cut up), every single employed carer (and nurse) shows complete empathy and kindness to all the residents. Pray that I never need a care home myself, but if I did, I would want it to be here. So very grateful to them all. Thank you so much.

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Review from Karen F (Wife of Resident) published on 6 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Though sadly my husband's stay at Nelson Manor was brief, I cannot speak highly enough of the care and attention he (and I and Bella the Family Dog) received, he was not really in a position to appreciate his short stay, but knowing him as I did, I am sure he felt cared for and content whilst there.
I had not been able to visit the home prior to his arrival there, but am sure had I chosen somewhere for him to spend his last weeks, I could not have found anywhere more caring. Thank you to all the staff.

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Review from D F (Son of Resident) published on 10 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is safe and comfortable at Nelson Manor. He is very well cared for by the staff, who are all great. It's a calm and happy atmosphere and our family is reassured that dad is in very good hands. Thank you to everyone at Nelson Manor.

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Review from Claire B (Daughter of Resident) published on 11 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my father on the 14th of October 2022. The support, care and kindness is just outstanding. My father has lost all nervousness and anxiety and is very settled due to the excellent staff at Nelson Manor.

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Review from Clare B (Daughter of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nelson Manor is a caring and well-run establishment. I feel we are kept up to date with all aspects of care for our mother.
Things have improved greatly over the last few months since the management and admin appointments.

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Review from Abby S (Friend of Resident) published on 2 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very inviting, always greeted in reception with a welcome and smile from members of staff. Really caring and friendly members of staff, nothing is ever too much trouble. You can see all the staff genuinely care and seem very happy in their work. And the residents appear happy and content.
Activities are held regularly and enjoyed by some residents.
The day room and dining rooms are homely, tidy and clean. The food looks delicious and well-presented. The resident's rooms are also very clean, tidy and homely. Residents are also able to take some of their personal items to help them feel more at home.
I would have no hesitation - highly recommend this care home to family and friends. Don't change a thing, you all do a fabulous job.

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Review from Julie E (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father is comfortable and relates well to the staff and his surroundings. Communication with the management is good and the staff are caring and keep me informed of any events relating to my father.

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Review from Stuart B (Son of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nelson care home is clean, well staffed and provides a high level of care for my mum. The staff know me and they know my mum well and address her needs with care.

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Review from D S (Son of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I think Nelson Manor gives mum the care she needs, in my experience of visiting, mum is clean, relaxed and generally as good as is possible. We the family could not possibly give her the care she receives at Nelson Manor. I cannot compare Nelson Manor with any other care home but I am very satisfied
with how mum is cared for.

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Review from Michelle S (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in Nelson Manor for about three weeks. In that time, she has been cared for by the most professional and friendly staff. They can answer any questions we have and keep us updated on her care.

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Review from J R (Son of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in quite a few care homes over the years and I can say that Nelson Manor is the best of all the care homes she has been to. All the staff are very professional, in every way from the cleaning staff to the nursing staff. Well done Nelson Manor Care Centre.

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Review from Judith P (Daughter of Resident) published on 3 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am really happy with the care my mother is receiving at Nelson Manor. She has felt comfortable, settled and content from her first day there. All staff have made myself, other family members and mum's friends feel very welcome when we visit. They always treat mum with respect, dignity, empathy and
a smile. The Nurses are always approachable & have been very helpful when we have needed to ask them about any of mum's ongoing health issues or her care. My sister and I are really glad we chose Nelson Manor and we would both definitely recommend it to anyone with a loved one needing excellent care in a safe and reassuring environment.

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Review from Linda S (Daughter of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Nelson Manor Care Centre in March from hospital for palliative care. She was treated with dignity, respect and always immaculately clean, and her room was lovely. The staff were very kind to mum and ourselves, we were allowed to go every day as mum became more poorly. It was a comfort
to know that mum was being cared for so well by the dedicated people at Nelson Manor, and made a difficult time for us all much easier. I would not hesitate to recommend Nelson Manor Care Centre.

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Review from Amara I (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management, administration and all staff have always been helpful and amazing with us as a family. My father's needs have always been taken care of. Everyone is so friendly with him. Nelson Manor has coped exceptionally well during these unprecedented times of COVID. Always first at thinking about
residents.

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Review from J A (Niece of Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have always found the staff to be caring, friendly and helpful. I believe the staff have a genuine concern about the well-being of the residents.

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Review from Stephen C (Son of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really friendly caring place. My mother is so happy and we feel that there is genuine, loving and professional care. Not had any problems at all. Always feel to be welcome and nothing seems to be too much trouble - just ask if you have any questions about anything.

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Current Review Score: 9.1 (9.066)

Overview of Review Score

The Review Score of 9.1 (9.066) out of 10 for Nelson Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Nelson Manor Care Centre is calculated as follows: ( (73 Excellents x 5) + (7 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 82 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.2 Points relating to the number of positive Reviews for Nelson Manor Care Centre is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 7 Positive Reviews ÷ 14 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Oct 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Nelson Manor Care Centre

What types of Care is Nelson Manor Care Centre registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nelson Manor Care Centre provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Nelson Manor Care Centre have?

There are 70 Single Rooms.

What are the Facilities & Services at Nelson Manor Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nelson Manor Care Centre to the centre of Nelson?

0.8 mile(s) as the crow flies, distance by road may be significantly further.