Every room is a wet room en-suite with individual shower facilities, personalised activities programme.
Visiting is welcome at any time.
Parking facilities to the front of the building.
Midland Care Home has a Review Score of 9.7 (9.703) out of 10, based on 23 reviews in the last 2 years. Over all time Midland Care Home has 40 reviews.
Review from Gill H (Daughter of Resident) published on 10 March 2025
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words, it is a pleasure to look after your dad. I will ensure to pass on your feedback to my team.
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Review from T W (IMCA (Independent Mental Capacity Advocate) Deputyship) published on 4 March 2025
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for the lovely feedback, I will ensure to pass this onto my team.
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Review from J R (Wife of Resident) published on 24 February 2025
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for the lovely feedback, it is a pleasure to care for your husband. I will ensure to give the feedback to my team.
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Review from A C (Son of Resident) published on 21 February 2025
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words, it is a pleasure to look after your mum. I will ensure to pass on the lovely comments to my team.
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Review from Ann E (Daughter of Resident) published on 21 February 2025
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for the lovely comments, it is a pleasure to care for mum, I will ensure to pass on the feedback to my team.
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Review from Michelle A (Daughter of Resident) published on 21 February 2025
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for the lovely comments, it is a pleasure to care for your dad, I will ensure to pass this on to my team.
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Review from G G (Son-in-law of Resident) published on 6 December 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for the lovely review, I will pass this on to my team.
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Review from A G (Granddaughter of Resident) published on 6 December 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for the lovely review. It is a pleasure to look after you loved one.
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Review from P S (Daughter of Resident) published on 20 November 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words, it is a pleasure to look after your mum. I will share your feedback with the team.
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Review from Juliet M (Daughter of Resident) published on 19 November 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words, it is a pleasure to look after your mum. I will share your feedback with the team.
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Review from Fiona M (Daughter of Resident) published on 14 November 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words, it is a pleasure to look after your mum. I will share your feedback with the team.
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Review from J H (Son of Resident) published on 28 October 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words, it was a pleasure to look after your mum. I will share your feedback with the team.
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Care / Support
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Treated with Dignity
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Review from P J (Son of Resident) published on 13 August 2024
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Reply from Trish Tarry, Registered Manager at Midland Care Home
Thank you for your kind words; it is a pleasure to look after your mum. I will share your feedback with the team.
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Care / Support
Cleanliness
Treated with Dignity
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Review from Caryl C (Daughter of Resident) published on 25 January 2024
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Reply from Caroline Morse, Registered Manager at Midland Care Home
Thank you for such lovely comments. I will pass these on to the team. It's so lovely to hear how well your Mum has settled in.
We are excited to have introduced home-cooked meals once a week and this will continue to be reviewed over the coming weeks. We will continue to involve your Mum with the menu choices to ensure there is something she finds appetising.
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Review from Flavia C (Daughter of Resident) published on 28 December 2023
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Reply from Caroline Morse, Registered Manager at Midland Care Home
Thank you for your kind comments. We will be sure to share them with the staff who will be most appreciative.
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Review from Rose B (Daughter of Resident) published on 14 August 2023
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Reply from Caroline Morse, Registered Manager at Midland Care Home
Thank you for the lovely comments. I will be delighted to share them with the team.
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Review from Christine N (Daughter of Resident) published on 1 August 2023
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Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind comments. We are blessed with a great team, and they will be delighted to see your comments.
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Review from Julie J (Daughter of Resident) published on 24 May 2023
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Reply from Caroline Morse, Registered Manager at Midland Care Home
Thank you for your kind comments. It's a pleasure to look after your Mum. I shall be sure to share your feedback with the team, who continue to work hard to ensure high quality care is delivered. I will address your concerns regarding your Mums clothes with staff team.
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Review from Barbara M (Daughter of Resident) published on 11 May 2023
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Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your feedback. We have recently changed some of the menu items. We would also value your feedback through the resident/relatives meetings and please feel free to meet with the manager on your next visit.
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Review from Joanne G (Daughter of Resident) published on 11 May 2023
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Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind comments. We will be sure to share them with the staff who will be most appreciative.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.7 (9.703) out of 10 for Midland Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.703 for Midland Care Home is calculated as follows: ( (207 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.703
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Midland Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Aug 2022
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Job Title: Manager
Joined: 2022
Having started as a Unit Manager, Trish has continually demonstrated excellence in care and management leading her team and always offering the highest standards of care for the residents living at Midland Care Home.