Every room is a wet room en-suite with individual shower facilities, personalised activities programme.
Visiting is welcome at any time.
Parking facilities to the front of the building.
Midland Care Home has a Review Score of 9.7 (9.703) out of 10, based on 23 reviews in the last 2 years. Over all time Midland Care Home has 40 reviews.
Review from Robert T (Son of Resident) published on 5 May 2023
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind comments. The team at Midland work tirelessly to uphold the highest of standards. I shall be sure to share your comments with them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Debbie T (Daughter of Resident) published on 3 May 2023
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your thoughtful comments. We will be sure to share them with the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul S (Son of Resident) published on 11 April 2023
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind comments. The team at Midland Care Home work tirelessly and will be most pleased when I share this review with them.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Leanda M (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for recognising the tireless efforts the Midland Care Home team continue to put in. They will be delighted when I share the comments with them. Caring for your mum is a joy and pleasure.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jo S (Daughter of Resident) published on 8 February 2023
Submitted via Postal Card •
Report
Reply from Caroline Morse, Registered Manager at Midland Care Home
Thank you for your lovely review Jo. It's much appreciated and will be shared with the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steve N (Son of Resident) published on 12 January 2023
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your review, mum continues to be a delight to care for. We truly appreciate her humour and wit.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane L (Daughter of Resident) published on 11 January 2023
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind words; it is a pleasure to look after your mum and witness her marked improvement.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Z J (Granddaughter of Resident) published on 22 September 2022
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
I am sorry that your experience with the home has not met the usual high expectations of our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S P (Son of Resident) published on 4 May 2022
Submitted via Website •
Report
Reply from Tendai Maunda, Registered Manager at Midland Care Home
Thank you for such a lovely review S P and such a recommendation. It's much appreciated and will be shared with the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J J (Daughter-in-law of Resident) published on 4 May 2022
Submitted via Website •
Report
Reply from Tendai Maunda, Registered Manager at Midland Care Home
Thank you for such a lovely review J J. It's much appreciated and will be shared with the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Manu P (Son of Resident) published on 20 September 2021
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J M (Sister of Resident) published on 28 July 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carolyn C (Daughter of Resident) published on 19 July 2021
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you. We are so glad that your mum has settled well and we are grateful for your continued support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan H (Resident) published on 5 June 2021
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you... We are lucky to have had the opportunity for you to come and live with us. We look forward to many more years of fun and good times to come.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Belinda C (Niece of Resident) published on 4 June 2021
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind words and continued support, Belinda. It is a privilege to look after your aunt. We look forward to seeing you at the upcoming social events soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diane M (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind words and recognition. I am so glad that your mum has settled and that we were able to react at such short notice to help bring her over to Midland Care Home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Charles T (Friend of Resident) published on 26 April 2021
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your kind words and recognition of the work our team put in. We strive to provide the best loving care for all our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gill S (Sister of Resident) published on 23 February 2021
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you for your very kind words and the continued support you have always shown. Your brother was a character and will be missed. Once visiting is reinstated, I ask that you continue to visit. Once a friend of Hampton, always a friend of Hampton.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Bina S (Daughter of Resident) published on 5 November 2019
Submitted via Website •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Your Mum is an absolute pleasure to care for and have as part of our Midland Care Home family. Thank you for your continued support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan M (Daughter of Resident) published on 30 October 2018
Submitted via Postal Card •
Report
Reply from Tej Sehmi, Owner at Midland Care Home
Thank you so much for your kind comments Susan.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.703) out of 10 for Midland Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.703 for Midland Care Home is calculated as follows: ( (207 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 273 Ratings = 4.703
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Midland Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Aug 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager
Joined: 2022
Having started as a Unit Manager, Trish has continually demonstrated excellence in care and management leading her team and always offering the highest standards of care for the residents living at Midland Care Home.