Barchester Bluebell Park

Royal Glen Park, Rowallan Way, Chellaston, Derby DE73 5XE
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9.3 57 Reviews
  • Barchester Bluebell Park, Derby
Bluebell Park is a recent addition to the Barchester portfolio, specifically designed to suit the needs of people suffering from dementia, for whom there are 64 places available.

The accommodation has its own Memory Lane Community, an award-winning Barcheter innovation that has proven success in improving the mental health of service users with memory loss.

The service is set up to suit the personal choice of residents, while offering many entertainments and activities in a friendly and secure environment.

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Care Provided by Barchester Bluebell Park

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rachel Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
    • Single Rooms with ensuite Wet Room (67)
    • Couples/Companion Rooms with ensuite Wet Room (67)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010

Funding & Fees Guide for Barchester Bluebell Park

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,591

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Bluebell Park to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Bluebell Park Reviews (57)

Total of 57, showing 41-57
9.3

Barchester Bluebell Park has a Review Score of 9.3 (9.341) out of 10, based on 13 reviews in the last 2 years. Over all time Barchester Bluebell Park has 57 reviews.

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Review from W R (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident on Memory Lane since September 2012. I have nothing but praise for the home and in particular the Memory Lane Unit.
Although staff are sometimes pushed to their limits, I have found there is a genuine level of care.
I can only speak from what I have experienced and Bluebell
Park's facility is excellent.

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Review from K S (Son-in-law of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father and mother-in-law have been staying at the Bluebell Park since February, one on the resident floor and one on Memory Lane. The care they have received is second to none. The staff are friendly, attentive, responsive to requests and very helpful. Nothing we have asked for has been too much
trouble. The nurses have identified infections with both parents and taken action to resolve the problems. We have been impressed how all the staff from the manager through to the cleaning staff take the time to visit with my father-in-law who is bedridden. My parents-in-law love Bluebell Park and the staff. We are lucky to have found it.

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Review from Andrew A (Son of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for 6 months, having been admitted on fast track/end of life care. All her needs have been met in an excellent manner, her overall condition has improved due to the high standard of care she has received whilst being here. Staff are all friendly and very helpful and there always
seems to be a good level of staff to residents ensuring good care.

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Review from D G (Son of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the last 12 months, both Mum and Dad have been part of Bluebell Park family. Indeed both have passed away here.
The overall level of care and compassion they both received, for very different conditions was wonderful. Additionally, the family were warmly welcomed at all times and advised by the
staff of latest updates in condition.
We felt that our Mum and Dad were continually treated as individuals throughout their stay and the care of the staff in their work was always visible to us. They made a difficult situation bearable.

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Review from Diane C (Daughter of Resident) published on 7 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived at Bluebell after a fall at home and a spell in hospital. She has dementia and for the past two years has spent her days sitting at home, often sleeping, depression set in. Since arriving here she has taken a new lease of life. She socialises, walks around smiles and laughs again and
is generally brighter than she's been for years! All thanks to the wonderful caring staff and a comfortable and bright environment. "I can't fault it" she says!

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Review from Celia P (Respite Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good. Excellent, came for a weeks respite.

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Review from P E (Daughter of Resident) published on 29 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After the recent passing of my father, I feel I have to write to thank the team at Bluebell Park for their compassion and kindness shown to my father, me and our family.
Although we are so sad at our loss we shall never forget the care they gave.

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Review from Ron B (Husband of Resident) published on 21 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care workers were particularly good and caring.
My only comment about the rooms would be that the bathrooms are small and not usable by wheelchair, although there are good sized common bathrooms available.
The cutlery was not always clean because the dishwashers couldn't cope with the amount.

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Review from J C (Daughter of Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very welcoming and pleasant helpful and kind with residents. Activities arranged and residents encouraged to take part. Felt dining room could have been cleared after meals of debris. Mum only there 9 weeks so hard to give full review in short visit.

Reply from Diane Pryce-Dyer, General Manager at Barchester Bluebell Park

Thank you for your comments. I will address the dining room issue with the staff concerned, but I thank you for your overall positive comments.


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Review from Alan B (Resident) published on 18 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came here temporary for one week as a winter bed from the hospital. Bluebell Park was better than most hotels I have stayed at.

Reply from Diane Pryce-Dyer, General Manager at Barchester Bluebell Park

Thank you for your kinds words. We very much enjoyed having you at Bluebell Park and I am glad you enjoyed your stay.


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Review from Janet G (Resident) published on 12 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The welcome given by several members of staff was obvious I would be able to settle, especially the staff who greeted me with beaming smiles.
My two weeks at Bluebell Park for respite care was money well spent and was encouraged to join in with all the activities. The staff were excellent and to be
told they would miss me brought tears to my eyes.

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Review from Neil P (Son of Resident) published on 1 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bluebell Park is a modern, clean and welcoming care home. The staff are always helpful and always appear to take great care and attention of all residents needs. Rooms are always clean and tidy. Residents have plenty of activities to keep them busy if required. Visitors are welcome anytime and the staff
are always chatty and helpful. Food looks good quality and is plentiful. I would not hesitate in recommending Bluebell Park.

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Review from Theresa S (Partner of Resident) published on 1 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the Bluebell Park Care Home very warm and caring. The staff are very kind and considerate. I have enjoyed some very good entertainment during my afternoon visits. The valentines day was excellent especially the accordion player also the red rose we all received not to mention the strawberries.
Home from home what more can I say.

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Review from Mary A-W (Daughter of Resident) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a friendly and welcoming home. All the staff greet you with a smile, and the care they all give to our mother is first class.

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Review from Clive B (Friend of Resident) published on 3 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my friend was only in the home for two weeks before he died he was looked after very well indeed. The staff are very efficient but also very kind. He was made very comfortable. The staff were upset at his passing.

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Review from Emily M (Regular Volunteer) published on 12 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my visit to volunteer at Bluebell I was very impressed by the standard of cleanliness, care and interaction between staff and residents. The atmosphere was bright and relaxed and became a social event with management instigating a sing-a-lone. So many smiling faces of both staff and residents.

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Review from Alan R (Brother of Resident) published on 1 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to thank the staff for their care and attention in looking after our brother in his final months.

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Current Review Score: 9.3 (9.341)

Overview of Review Score

The Review Score of 9.3 (9.341) out of 10 for Barchester Bluebell Park is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.445 for Barchester Bluebell Park is calculated as follows: ( (112 Excellents x 5) + (24 Goods x 4) + (7 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 155 Ratings = 4.445

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.896 Points relating to the number of positive Reviews for Barchester Bluebell Park is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 12 Positive Reviews ÷ 13.4 = 0.896

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (9)

Rachel

Rachel Smith

Job Title: Manager

Joined: 2017

My name is Rachel and I am the General Manager at Bluebell Park.
I am a qualified nurse with over 25 years of experience in the care sector. I love working at Bluebell Park and really enjoy getting to know the team, residents and loved ones. I am devoted to making a positive difference to peoples' lives and ensuring that those we support at the home can live as comfortably as possible.


Sindie

Sindie Khanye

Job Title: Deputy Manager

Joined: 2022

Sindie Khanye – Deputy Manager


My name is Sindie and I am Deputy Manager at Bluebell Park.


I qualified as a Nurse in 2000 and I have had great opportunities working in different healthcare settings, where I have gained clinical and managerial experience.


I joined Barchester Healthcare in 2019 before transferring 2022 to Bluebell Park to join their amazing and competent team. Together with my passionate team, we provide a high standard of residential and nursing care to our residents.


I enjoy making a positive impact on other people’s lives. I love helping people, giving them a smile and a purpose in life.


Sarah

Sarah Bradbury

Job Title: Administrator

Joined: 2012

Sarah has been the administrator at Bluebell since September 2012, and has worked in accounts since leaving school. She really enjoys working at Bluebell.
In her spare time she enjoys reading and following Derby County football club. She also enjoys watching her 14 year old son Billy playing football.


Claire

Claire Cunningham

Job Title: Head of Unit

Joined: 2014

I have been working here at Bluebell Park since 2014. No two days are the same here and I enjoy the challenge of working with the residents and their families. Here at Bluebell, there is a very homely, friendly atmosphere.


Shelley

Shelley Gagg

Job Title: Head of Unit - Woodland View

Joined: 2000

I qualified as an RMN in 2000, & initially worked in Forensic Psychiatry. My career has also seen me working with people with severe & enduring mental health issues. However, my passion is working with older adults & this has seen me working in hospital inpatients & care homes.


I started working for Barchester Healthcare in April 2023, as Deputy Manager at Forest Care Home and was delighted to join Bluebell Park in January 2024 as Head of Unit for Woodland View.


Gareth

Gareth Long

Job Title: Head of Maintenance

Joined: 2023

I have worked in the Care Industry for over 20 years and know how important it is to maintain a safe environment for the residents and staff in the Care Home.


Normally you will see me walking round the home so please say “Hello”.


Leanne

Leanne Lowe

Job Title: Activity Coordinator

Joined: 2018

Hello. My name is Leanne Lowe and I am the Activity Coordinator for Bluebell Park.


I have worked for Barchester for 6 years as a Carer and I have now made the move to Activities.


During my time here I have built lovely friendships and knowledge of our residents. I aim to offer a range of varied and tailored activities and group sessions that are meaningful to each of our residents. I am thrilled to be supporting the whole team at Bluebell Park in delivering fun, engaging and interesting activities for our residents. We also have a minibus which is used weekly to take residents out to cafes, local beauty spots and day trips.


Tracey

Tracey Solomon

Job Title: Head Housekeeper

Joined: 2012

My priority is to make sure that the residents know that their homes are well cared for and kept clean and tidy to the highest of standards. I love my role here at Bluebell Park and being part of a team that puts residents first.


Jonathan

Jonathan Trout

Job Title: Musical Therapist

Joined: 2013

Before getting into music therapy, I was a violinist and conductor. Through this career, I had experienced the enormous enrichment that music provides and the idea of working in music therapy had been bubbling in me for some time. However, it was a conversation in a pub which finally spurred me to do it; I was talking to a violinist who plays in an orchestra I conduct. She is a music therapist and asked if I would like to spend a day with her as an assistant. I did this and it is true to say it was a life changing experience. I came straight home, got on the internet and tracked down a course with Nordoff Robbins.
I graduated with my Master's degree in 2013 and have been working at Bluebell Park ever since. It wasn’t my first time at the home though, as I spent my placement year working here!