This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Cherry Blossom Manor has a Review Score of 9.8 (9.827) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Cherry Blossom Manor has 178 reviews.
Review from Heather H (Daughter of Resident) published on 9 February 2024
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Heather,
Thank you for this kind compliment. This inspires us to continue our sincere service and care for the residents that are entrusted to us.
Be assured that I will share this with the team.
Thank you again.
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Review from Jackie N (Daughter of Resident) published on 7 December 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Jackie. We are happy that we can meet your expectations. We are committed to giving your mum and the rest of our residents the premium care they truly deserve. I will share your kind feedback with the team. Thank you.
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Review from Michelle C (Daughter of Resident) published on 7 November 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Michelle,
This is heartwarming for all of us here. We are glad that as a team, we were able to serve your mum the premium care that she truly deserves.
I will share this with the rest of the team.
We are truly honoured and humbled by your compliment.
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Review from L R (Daughter of Resident) published on 1 November 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi L R
Thank you for taking the time to review us. This is inspiring to know that we are making a big difference in your mum's life as well as in her next of kin.
I will make sure that your feedback will be shared with the team.
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Review from C V (Daughter of Resident) published on 20 October 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Caroline,
This is very encouraging to all of us here at Cherry Blossom team. We will continue to improve our service and care and be more efficient in knowing the digital system as part of our continued commitment to serving our residents and their families.
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Review from Joan V (Wife of Resident) published on 8 June 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
We are happy to know that the stay was very pleasant. I will make sure that the team are aware of your good feedback.
Please know that we are here if you need our services again.
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Review from Gary B (Respite Resident) published on 19 April 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Gary
Thank you for taking the time to review us.
We are happy to know that we are able to meet your physical and medical needs with excellence.
Please be assured that I will share this with the rest of the team.
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Review from M J (Wife of Resident) published on 15 March 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for taking the time to review our care and service knowing that you are still grieving. I will make sure that this is feedback to the team. I'm happy to see that we were able to be of service to your husband and to the rest of the family.
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Review from Jason G (Son of Resident) published on 23 February 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for taking the time to write this feedback. This inspires us all to continue our service and do more for them. I will make sure that the team is made aware of your review.
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Review from D G (Daughter of Resident) published on 18 February 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Thank you for taking the time to give the team encouraging feedback. I will make sure that they are aware of your review.
We will continue to do our best in giving premium service and utmost care to your parent and to the rest of our residents.
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Review from I R (Daughter of Resident) published on 10 February 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
We are happy that we are able to provide holistic care to your mum, she is a lovely lady. She settled quite quickly in the home along with other residents.
Thank you for this encouraging feedback. I will make sure that this is passed on to the rest of the team.
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Review from Kim T (Daughter of Resident) published on 30 January 2023
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Kim,
Such a lovely thought for the team. Thank you for giving us all the opportunity and privileged to know and care for your mum and dad.
You look after yourself now and know that your parents knew how devoted of a daughter you are to both of them.
I will share this with the team.
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Review from Clare W (Daughter of Resident) published on 13 December 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Clare,
Thank you for taking the time to give us this kind feedback. Your opinion matters a lot to us here as we continue to provide the best dementia care and dementia home for our residents and assurance to their families. I will make sure that the whole team will know your compliment.
Take care.
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Review from Jeffrey W (Son of Resident) published on 7 December 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Jeffrey, thank you for taking the time to compliment the care and service of the whole team to your mum. Rest assured that we will continue to do so.
I will ensure that the staff will know about your kind review.
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Review from Martin B (Son of Resident) published on 9 November 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Martin,
Thank you for taking the time to review us. On behalf of my team, we are glad that your experience and how your dad is looked after have been an excellent one. I will make sure that this will be shared with the whole team.
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Review from Athena D (Daughter of Resident) published on 17 October 2022
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Review from F T (Resident) published on 2 September 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Frank,
Thank you for this generous compliment. I will make sure that the whole team is made aware. I'm sure they will be inspired and continue to do their best for all residents.
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Review from Caroline H (Daughter of Resident) published on 19 August 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Hi Caroline, we are happy that we were able to meet the expectation of the family and especially that your mum had a lovely experience with Cherry Blossom. I will make sure that your feedback will be shared with the team.
Thank you.
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Review from Ian G (Son of Resident) published on 11 August 2022
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Reply from Gigi Despojo, GM at Barchester Cherry Blossom Manor
Dear Ian,
Your feedback is so kind and generous. We are equally grateful for giving us your trust and confidence in taking care of your dad; such an honourable man.
I will make sure that the team is aware of your compliment.
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Review from Janice N (Daughter of Resident) published on 26 July 2022
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Reply from Gigi Despojo, General Manager at Barchester Cherry Blossom Manor
Hi Janice,
Thank you for taking the time to give us here fantastic feedback. I will share this with the team.
I am glad your mum settled well on her recent respite stay with us.
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The Review Score of 9.8 (9.827) out of 10 for Barchester Cherry Blossom Manor is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.827 for Barchester Cherry Blossom Manor is calculated as follows: ( (276 Excellents x 5) + (40 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 324 Ratings = 4.827
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Cherry Blossom Manor is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 77 registered maximum number of service users is 15.4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Nov 2020
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Job Title: General Manager
Joined: 2017
Hello & welcome to Cherry Blossom Manor. I have been a qualified Nurse for 25 years & always been interested in people & making a difference in their lives. Service to the elderly has always been close to my heart. I also like to develop people with a passion for service into leaders. Enjoy becoming more familiar with us here at Cherry Blossom.
Job Title: Deputy Manager
Joined: 2018
I am a qualified Nurse which is a key part of my role as Deputy Manager here at Cherry Blossom. I began my journey here as a Head of Unit & was promoted shortly after to my current position. I like to help build a happy, competent and caring team which is a pleasure to be part of.
I strive to ensure that all care is delivered to a high standard. Most of all I want to make sure that all our Residents are safe, contented & happy. When I see Residents & Staff are happy & well that is when I am most satisfied in my work.
Job Title: Head of Care
Joined: 2017
I initially joined as a newly qualified Nurse. I had a short break in service after several years where I went to Nurse in a hospital environment & then brought that experience back to Cherry Blossom & was promoted to my current role. I sincerely care for our Resident's best interests.
Job Title: Night Team Leader
Joined: 2020
I started as a qualified day Nurse, went on nights & was promoted to my current position. I am honoured & proud of the rapport I have with our Residents.
Job Title: Head of Memory Lane & Dementia Champion
Joined: 2016
I am a qualified Nurse and my dedication and knowledge were recognized when I was promoted to Head of our Memory Lane Dementia Unit. My passion and understanding of Dementia have resulted in our unit passing our 1066 qualification. Our Residents are like family to me & this is reflected in my relationship with them.
Job Title: Head of Wellington
Joined: 2022
I worked at here as part of the night team & then was promoted to my current role. I also have a background in midwifery.
Job Title: Head of Silchester & Palliative Champion
Joined: 2019
I came as a qualified Nurse & worked night shifts. I then moved onto day shifts & have been promoted to my current role. I am protective of our Resident's well-being & happiness.
Job Title: Senior Nurse
Joined: 2012
I have worked for Barchester Healthcare for many years as a qualified Nurse where I have worked in a few different homes. My first home was Cherry Blossom where I have returned with a wider knowledge of Barchester & been promoted to my current position. Cherry Blossom Residents make this a second home for me.
Job Title: Junior Night Team Leader
Joined: 2019
I started at Cherry Blossom as a Senior Night Carer where I then qualified as a Nurse here in the UK & I have been promoted to my current position.
Job Title: Senior Carer, Speak Up & Dementia Champion
Joined: 2022
I am passionate about helping people & working well in a team.
Job Title: Administrator
Joined: 2011
Previous to Cherry I worked in a bank for many years & have also worked as a Carer part-time, so this role is perfect as it combines both of these. This really home from home with our endless extended family of Residents, their families/friends & our staff.
Job Title: Pet Therapy Dog
Joined: 2012
I have been coming to work with my Mum(Ali Mather, Home Administrator)since I was only 12 weeks old. Due to this, I love people, fuss & yummy snacks. I used to help deliver the newspapers to the Residents but now my legs aren't as good as they were I potter around to visit them in my own sweet time.
Job Title: Activities Coordinator
Joined: 2019
I started here as a Carer, then Activity Assistant & then Hostessing. I have now come back to the Activities Team as the Coordinator where I am excited for this opportunity & what I can bring to our lovely Residents. The knowledge of the other departments/roles & the home will definitely be helpful to me.
Job Title: Head Housekeeper
Joined: 2014
I started at Cherry Blossom as a Carer & was then promoted to Senior Carer & then to my current position. Having good knowledge of the Care role helps me in my current position as we all work together. I enjoy interacting & building a good rapport with all of our Residents as I work around all of the homes. It gives me satisfaction to maintain a high standard of cleanliness giving a safe environment for all.
Job Title: Maintenance Manager
Joined: 2013
My journey began here as a Maintenance Assistant when I was soon after promoted to my current role. It is my job to make sure that our home and gardens look of a high standard at all times. Whatever your loved one needs, no job is too big or too small just look for the man in grey.
Job Title: Head Chef
Joined: 2012
I started with Barchester as a Kitchen Assistant/Hostess in another home whilst studying for a VRQ in Professional Cookery at college to qualify for Hospitality Management. I came to Cherry as my current position. Cooking & Baking is my passion & I like creating new & exciting dishes for our Residents.
Job Title: Second Chef
Joined: 2022